Sophos Reviews

Updated March 28, 2015
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3.5
189 Reviews
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Sophos CEO Kris Hagerman
Kris Hagerman
111 Ratings

Pros
  • Healthy work/life balance - although it's hard to shut off sometimes (in 14 reviews)

  • Good work environment with occasional fun (in 15 reviews)

Cons
  • There is no work/life balance, you find yourself doing overtime on most days (in 5 reviews)

  • Pay rises are usually pitiful, not keeping up with inflation and bonuses are 5% of salary (if targets have been met) (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (2)

    Sophos is transforming in to a great company and has the potential to be an industry leader in the security market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sophos full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The new management team led by Kris Hagerman (CEO) has been on board for a short time,~3yrs, the team is making significant changes to our 30 year old company, the results have been remarkable. The company is certainly on the upswing and performing very well. New products, investments in sales, engineering, facilities and employee benefits are reenergizing the employees and delivering record results for the company. Sophos has a fostered a hard working, collaborative culture where your input matters. Every employee has a voice to implement change. My time at Sophos has been the most rewarding in my career, simply a great place to work.

    Cons

    There are so many positive initiatives happening at Sophos, life work balance can be a challenge. This is always a struggle with any successful IT company I have worked for in the past.

    Advice to Management

    Keep doing what you are doing!! Full transparency to our strategy, strengths and weaknesses will allow us to continue to improve as a company.

  2. Helpful (3)

    Political environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Manager
    Current Employee - QA Manager

    I have been working at Sophos part-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Cutting edge technology
    - Inspiring Products and ideas

    Cons

    - Very political and the success in the company or teams depends on who you align with, no respect for individual's talent or capability.
    - Management is highly perception driven and seldom have enough data to justify any decisions they make either with people or org. changes.

    Advice to Management

    Reach out to people who actually do the work, there are too many layers between hands-on engineers and the top management, I have witnessed a lot of bad decisions because the management never bothered to find-out the actual problem and end-up fixing an entirely different problem.

    You demand honesty from people, but you have walk the talk.

  3. Helpful (3)

    If you have no ambition and value stability you might like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sophos full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The products are decent, the management team is trying. Great peers, genuinely nice people who will work with you. You are allowed to work from home. Office culture varies greatly from office to office. Benefit is standard.

    Cons

    There is no upward mobility. There is no career development and training is pretty pitiful. The previous sales enable team was let go and the new team is not that great. If you do decide to join, negotiate hard to get a higher position. Once you are in, a promotion is nearly impossible. I have seen a couple of cases that the company will rather hire an outsider without any relevant experience and let that person learn on the job then giving that opportunity to an existing employee.

    Advice to Management

    Invest in professional development.

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  5. Helpful (4)

    Sophos is a great company on the rise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer
    Current Employee - Sales Engineer

    I have been working at Sophos full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits with a great work environment, reasonable productivity expectations and work life balance.

    Cons

    Compensation below market, limited equity opportunity, limited personal growth opportunities.

    Advice to Management

    Promote from within instead of hiring external candidates for entry level management positions. Bringing in external people destroys direct contributor morale. Compensation has improved but is not quite at market yet, many direct competitors are recruiting from the same talent pool offering stronger comp packages including equity.

  6. Helpful (2)

    Small company with a big, positive personality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Channel Account Executive (CAE) in Burlington, MA
    Current Employee - Channel Account Executive (CAE) in Burlington, MA

    I have been working at Sophos full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smaller company so my efforts make a big impact and I feel my opinion is heard loud and clear by every level of the company.

    Cons

    Private company and based out of UK...insurance and short term benefits are a little strange going through third party but still not bad!

    Advice to Management

    Please continue to keep that open mind and open door policy; best executive team I have ever worked with and for!

  7. Helpful (4)

    Motivating, innovative, inclusive environment to work in, with a clear mission, and an ability to make a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sophos full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A reasonably mature company, but with the feeling of a start up. If you like the start up environment, unless you will accept nothing less than a hard core start up, at Sophos you get a lot of the benefits without a good deal of the risk. New leadership is solid and has injected lots of positive energy, planning, and, importantly focus and prioritization. Input is encouraged from all levels of the organization. If you've got a positive attitude, a desire to make a difference, and a willingness to work hard, Sophos has lots to offer.

    The new leadership (at Sophos approximately 1.5-2 years) has delivered a clear vision and provided the support and resources to turn that vision into reality. They seem to take employee input seriously and make a good faith attempt to take action.

    One of the more collaborative places I've worked without much conflict or infighting between departments and functions. With very few exceptions, employees and management seem in it for the right reasons, stay constructive, and are willing to work together to make it happen! There's a let's get it done, pragmatic, "keep it simple" culture being established ("Security Made Simple" is more than just a tag line at Sophos).

    In general, it's not an overly bureaucratic place, has a culture oriented toward action, and has leadership unafraid to take risks (but, in my opinion, in a healthy, intelligent, reasonably well thought-out way). One of the least political places I've worked (everywhere has it's politics, but FAR less of it at Sophos than anywhere I've worked.... very collaborative). I find that refreshing.

    Recent results seem to suggest the strategy adopted by Sophos' leadership teams is working! Proof is in the pudding! Lots of positive growth in last several quarters and, with it, more opportunities to grow and succeed!

    No doubt there are those with different perspectives and opinions, but to be honest, I simply do not get where some of these scathingly negative reviews on this site are coming from. Particularly given recent changes under the new leadership. I've not seen anything close to what is described in some of these ultra-negative reviews and the idea that this is the majority opinion of current employees at Sophos (as some have suggested) is just not reality, at least not based on what I see.

    Cons

    Need to be cautious not to burn folks out. There's a LOT going on in parallel, which has its pluses and can be exciting, but there needs to be a balance and, at times, a recognition that everything can't be done at once. Leadership is pretty good about accepting realistic pushback, but there's sometimes a tendency not to want to accept reality or be willing to take an honest "no" for an answer (sometimes a bit of a have your cake and eat it too mentality). For the most part, though, much more reasonable than in many companies I've worked at.

    While HR will keep telling you that salaries are competitive, sense is that they are average at best. They need to stop kidding themselves and decide whether they are willing to pay to keep top talent (there have been signs recently that they recognize this and are serious about making adjustments, but need to be more proactive about it).

    Career development also requires some work at Sophos so that folks feel there is a clear path toward promotion and career growth in the company.

    A more formal training and employee development program would be nice, where employees are reimbursed for taking courses outside of work that contribute to advancing their knowledge in areas applicable to their responsibilities. There's nothing like this at Sophos presently.

    Advice to Management

    Expand programs that allow employees to share equity more generously (whether via options or an employee stock purchase program). Lots of people working very hard at Sophos and they should have an opportunity to share in the company's success, rather than only a select few standing to reap the majority of the benefits (typically folks who have recently joined).

    Probably a couple isolated incidents (as far as I know), but in the Sales organization, some recent layoffs of some fairly senior people seemed to come without any warning to those individuals (in the US). You would hope that individuals would be made aware if they are under-performing, and there'd be some honest discussion with them about what they need to do to raise their game, rather than simply being blind-sided and let go without warning. Not a great reputation to have as a Sales leadership team. Haven't seen this in other departments though.

  8. Helpful (2)

    Expanding quickly, lots of freedom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Sophos full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -sales continue to trump the previous quarter
    -a fair amount of freedom and transparency on the engineering side
    -great health benefits
    -everyones approachable and open minded

    Cons

    No major cons at this time
    -undermanned HR and IT
    -at times odd hour meetings since there are offices around the globe

  9. Helpful (2)

    Great Time To Be Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sophos (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -cloud team is doing great work, company is doing very well on all fronts with fantastic results being seen
    -great group of people to work with
    -I'm very happy with the communication from management, I meet with my boss on a regular basis

    Cons

    -very happy so far (been here for a few months), was worried about the negative reviews on glassdoor when hired, but as of now I don't see why there are so many complaints

    Advice to Management

    Keep up the good communication to employees, this is something my last job had none of and something I enjoy.

  10. Helpful (2)

    Challenging, Innovative, Aggressive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Sophos full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is transforming from a steady, conservative, and reliable security provider to an aggressive, innovative, market-shaking force. It's fun to be a part of and every time I look back three months or six months or a year, I can't believe how much progress we've made. It's fun to be part of a winning team and to have a job where I constantly feel challenged.

    Cons

    Working here isn't for the faint of heart. There aren't too many jobs in the company where you can come to work in the morning and have high confidence that today will be like yesterday and the day before. The amount of change in the company can create ambiguity and some chaos. Personally, I thrive in that kind of churn, but some people don't.

    Advice to Management

    Love the aggressive way we're attacking the market and innovating and we should keep at it. At the same time we need to make sure we have the right level of focus - not so focused that we're conservative and not so ambitious that we can't put the proper resources on critical projects. Right now we're right on the edge of too ambitious... let's not cross the line.

  11. Helpful (2)

    Amazing company and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sophos full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The previous reviewers who left the company and wrote negative reviews, have no idea how much this company has been restructured and turned around. This is the best company I have worked for. The technology is great, the product line is large, interesting, and appropriate for what is happening in security today. Roadmap is impressive and achievable. Management is helpful, hard working, and wants their teams to be successful.

    Cons

    Tech support going through re-org causing some temporary customer pains.

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