South Middlesex Opportunity Council

www.smoc.org
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South Middlesex Opportunity Council Reviews

Updated March 26, 2015
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3.7
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James T. Cuddy
3 Ratings

7 Employee Reviews

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  1. Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Framingham, MA
    Current Employee - Case Manager in Framingham, MA

    I have been working at South Middlesex Opportunity Council full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with. You learn a lot from your co-workers and clients. Your co-workers become family . Great Benefits and time-off policies .

    Cons

    The Salary isn't that great and not enough room to grow


  2. Disappointed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at South Middlesex Opportunity Council

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    I was very much enthused about being a part of a team that did so much good.

    Cons

    Too much drama and politics. Inefficient. They still accomplish a lot, but working there is a different story.

    Advice to Management

    Don't keep deadwood on board simply because they are there. Encourage newcomers to engage and contribute.


  3. Helpful (1)

    case manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scattered Site Case Manager in Framingham, MA
    Former Employee - Scattered Site Case Manager in Framingham, MA

    I worked at South Middlesex Opportunity Council

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great employers, good work environment, flexibility, decent pay

    Cons

    you only get pay 35hours unless you are salary which make pay sucks, clients need to be babied, poor management

    Advice to Management

    more training, more supervision, more workers appreciation


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    SMOC company review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at South Middlesex Opportunity Council

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like to give back to a community, care about the homeless, and other people that are seen as troubled and difficult to deal with by the general public, then working for SMOC is for you. The mission of the Executive Director, Jim Cuddy, is to make sure that no matter how down and out a person is, he/she can die in a bed, under a roof, with dignity. It's a great reason to start a non-profit, which he did in the late 60's. Since then, SMOC has grown in numbers of programs that it has to offer as well as employees. It serves around 60,000+ people a year, offering shelters, counseling, education, and many other kinds of programs and services. It's good wholesome community work.
    The people who work for SMOC are very kind. Most of them care a great deal about the clients and making a difference.
    The pay is good if you can make it to a management position and certainly Senior management get paid quite well.
    The time off is really good and they are generous with holiday and vacation time.
    The benefits are ok and include dental and health.
    They match 1% of your 403B contributions.
    If Jim likes you, you're in for life. If not, adios.

    Cons

    Lots of cons to consider.
    One is that SMOC has a reputation for angering residents in the city of Framingham, where their headquarters lives as well as most of their shelters and homes. When I came on board, I had to do some heavy repair of SMOC reputation with all of the programs outside of SMOC that I had to work with. Jim Cuddy has quite a reputation for being a contrarian.
    Another disadvantage is that SMOC can literally fire you for no good reason. It is written into the contract that you will sign upon hire. If they don't want you there, you can be gotten rid of- easily. The place operates like no other non-profit that I've worked for in that way- even though there is a human resources department- everything and I mean everything has to get past Jim.
    I witnessed upper management wringing their hands around Jim and his eccentricity and impulsive decision making. People were way too stressed out around that man.
    There were lots of big meetings with Jim at the helm, many "new directions" talked about and then quickly forgotten. Lots of things just got left behind in the wind and it made you wonder whatever happened to the decisions that were made.
    Change there is slow moving. It literally took months upon months to put things in motion. My other managers would say, "speed up and wait." Another motto.
    Another big con was Jim's insistence that all the staff learn the front desk job. It was a disaster and many people struggled with doing it.
    I was concerned for my own protection there. It didn't seem safe. This is a place where hundreds of clients wander in and out all day, some of them are using and under the influence, and there were no video cameras or security. Perhaps this has changed in the new building.
    Lastly, you must be comfortable dealing with mental illness, psychosis, and drug and alcohol abuse. The clients are allowed free reign in the building and you will absolutely have to deal with their behavior.


  6. Great experience to understand nature of outpatient and in-home therapy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Clinical Mental Health Counselor in Framingham, MA
    Current Intern - Clinical Mental Health Counselor in Framingham, MA

    I have been working at South Middlesex Opportunity Council as an intern (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Many different populations
    flexible hours
    multiple sites to work
    Great staff and s clinicians working along with you
    great support and open clinicians for discussion and consultation

    Cons

    no benefits
    fee-for-service can be unpredictable
    many clinicians working
    mainly substance abuse focused with adult population
    updating systems currently and new computer system to get used to


  7. A growth opportunity and pleasant place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA

    I have been working at South Middlesex Opportunity Council

    Recommends
    Recommends

    Pros

    Excellent benefits
    Opportunity to help others
    Respectful environment
    Nice people

    Cons

    Salaries and raises are tied to funding


  8. Great place to work...benefits & mission

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA

    I have been working at South Middlesex Opportunity Council

    Recommends
    Recommends

    Pros

    Competitive pay, especially for management
    5 weeks vacation and plenty of sick time
    Emphasis on promotion from within
    Staff are very committed to mission and to serving clients

    Cons

    There are a couple managers who have been hired over the years that are incompetant
    Facilities at 300 Howard Street are sub par (no hot water, crappy bathrooms, unreliable heating systems)
    Pay to front line staff is on the low end

    Advice to Management

    None



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