South University

  www.southuniversity.edu
  www.southuniversity.edu

South University Reviews

Updated December 20, 2014
Updated December 20, 2014
43 Reviews
3.3
43 Reviews
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Recommend to a friend
Approve of CEO
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John T. South, III.
23 Ratings

Employee Reviews

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  1.  

    Business model revolves around the provision of a quality higher education with excellent service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative
    Current Employee - Admissions Representative

    I have been working at South University

    Pros

    Helping people reach their educational and professional goals.

    Cons

    Fast-paced work environment; work some week nights and weekends

    Advice to ManagementAdvice

    Emphasis on professional development internally.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company, sad to see recent negative press

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at South University

    Pros

    Great people, comfortable office space (in Chandler, AZ), lots of opportunity to learn new things. Free tuition if you're taking classes through an EDMC company, which is worth serious money.

    Cons

    Mediocre pay scale, lack of management training program means many managers are well intentioned but sub-par, heavy government regulation means every phone call is an opportunity to get yourself fired.

    Advice to ManagementAdvice

    State your revenue accurately.

    Recommends
    Negative Outlook
  3.  

    Not a bad company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Savannah, GA
    Former Employee - Intern in Savannah, GA

    I worked at South University as an intern (more than an year)

    Pros

    Good people, every one willing to help and work.

    Cons

    There were not much cons, just low salary.

    Advice to ManagementAdvice

    Help the employees more to gain more.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Worst place I have worked where upper management degrades others & the company is non-compliant with Title IV funding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions in Austin, TX
    Former Employee - Admissions in Austin, TX

    I worked at South University full-time (less than an year)

    Pros

    Some good programs and nice building. Enjoyed working with most of the local staff. Pay was okay and benefits were good.

    Cons

    Title IV regulations state that you can no longer monetarily incentivize admissions staff in recruitment for number of starts. However, the company constantly threatened jobs if numbers were not hit. At one point management wanted all of admissions put on a performance plan even though most of the staff worked very hard. Very hostile work environment from the corporate leadership. I witnessed ridiculing, name calling, degredating emails, constant threats about my job and other's jobs, humiliation, micro-management, and ultimately firing admissions staff for not hitting their numbers. This is a college that primarily cares about profit and secondarily about education.

    Advice to ManagementAdvice

    Realize that certain markets are different than other markets and work with hard working, dedicated employees to make things better. Avoid threatening employees jobs and mistreating them by not verbally abusing them. Lastly, look at all the metrics. Our campus performed much better on most admissions metrics, but was abused for not hitting the overall numbers. The problem was NOT the admissions staff, but local market differences, location, and lead flow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great School and Great Work Experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at South University

    Pros

    Great environment with good people. It was my first ever job and I was honored to be part of Student Affairs as a work study. Every department had its different mood and feel which added life to the job. Very friendly workers.

    Cons

    I can't really think of anything horrible. You have your days when you want to sleep or go home, but that's with any job.

    Advice to ManagementAdvice

    Keep up the good work!

  7.  

    Good Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjunct Faculty in Savannah, GA
    Current Employee - Adjunct Faculty in Savannah, GA

    I have been working at South University as a contractor (more than 5 years)

    Pros

    Good people; diverse student body; faculty treated well. Very willing to hear suggestions, comments, etc. from adjuncts.

    Cons

    Attrition in staff; salary freezes.

    Recommends
    Approves of CEO
  8.  

    Good job to work for

    Current Employee - Janitor in Savannah, GA
    Current Employee - Janitor in Savannah, GA

    I have been working at South University full-time (more than an year)

    Pros

    Good folks here when EDMC perks 401K good pay

    Cons

    Keeping it clean we have PTO

    Advice to ManagementAdvice

    Keep up the good work

  9.  

    okay job for what it is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Chandler, AZ
    Former Employee - Admissions Representative in Chandler, AZ

    I worked at South University full-time (more than an year)

    Pros

    It is a relaxed atmosphere at time to a certain extent. The training was good, enjoyed the people I worked with immensely. Good pay and Good benefits.

    Cons

    Honestly you have unrealistic expectations as to what it is you are supposed to do as an admissions representative. Often times depending on what team you are on greatly influences how you perform. If you are on a team without the leads that another team has you are held to the same standard as them which makes it very hard. The atmosphere of the job could be very tense at times do to the industry and falling stock price.

     You are almost expected to get blood out of a stone at times do the variables that are our of your control. Management does not care about this and believes that this is your job to fix this. Management and others listen to EVERY call and you can be written up or even let go if you slip up your wordage once. I understand this practice due to the nature of the business but saw many people just make a simple mistake get in trouble of something they had no idea about.

    I never felt secure with my job there as every week someone quit or was let go. I never saw a single person finish their two weeks there in the year I was there. Upper management comes across as very callous and paranoid even yelling at people for wearing "competitors' clothing on school spirit days wear they were encouraged to celebrate their alma maters.

    Another weird thing is that the company doesn't "fire" people very often but gives them a month long severance so that they will willingly quit so it shows they didn't fire them.

    The job is just a job but don't expect to make a career out of it.

    Advice to ManagementAdvice

    Be more realistic in terms of what you expect from your employees. Reward us with complements not just continue to threaten us by telling us you will find someone else to do it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Wonderful company, flexible hours, unlimited overtime, low-stress environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Director of Admissions
    Current Employee - Assistant Director of Admissions

    I have been working at South University full-time

    Pros

    Flexible hours, work-life balance, benefits (free education), tons of time off, stress-free environment, great co-workers, great pay (have a salary but allowed unlimited overtime).

    Cons

    Because of restrictions from the government, we are not allowed to make a commission. However, since we do get the unlimited overtime, it doesn't really bother me.

    Advice to ManagementAdvice

    Management is wonderful here. No micro-managers, they truely let you run your own show and trust you will do your job right.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great people to work with but management needs to work on incorporating business goals into education.

    Former Employee - Full-time Faculty, Health Sciences in West Palm Beach, FL
    Former Employee - Full-time Faculty, Health Sciences in West Palm Beach, FL

    I worked at South University full-time

    Pros

    The faculty at the South University campus in West Palm Beach were welcoming and always willing to help out. They were really there to help the students succeed.

    Cons

    Many decisions about curriculum and scheduling were made with out input from faculty who would be most directly affected. These decisions were often made in Savannah with little consideration for different student populations at other campuses.

    Advice to ManagementAdvice

    Involve faculty from all campuses when making decisions that affect what and how they must teach a course.

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