South University Reviews

Updated March 4, 2015
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3.0
47 Reviews
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John T. South, III.
24 Ratings

Employee Reviews

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  1. good start to my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at South University full-time (more than a year)

    Pros

    Very flexible
    Decent pay for starting career

    Cons

    Not alot of room for advancement

    Recommends
    Neutral Outlook
  2. ONLINE DIVISION IS A JOKE.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Chandler, AZ
    Former Employee - Admissions Representative in Chandler, AZ

    I worked at South University full-time (less than a year)

    Pros

    - Starting salary of 40k for admissions reps/recruiters.
    - Positive training experience with incredible training supervisor.
    - Overtime is sometimes available if you need more pay.

    Cons

    - Managers have no respect for employees.
    - HR only applies to new employees. Seasoned vets do whatever they want and get away with it, from sexual harassment to being truly cruel, abusive, and degrading to employees.
    - Many people who work here have criminal records.
    - HIGH turnover
    - The only employees who have worked there for a significant period of time are there because they make 6 figure incomes. They get paid extremely high salaries because the job used to be commission-based before the federal government changed that, ruling it unethical. However, employees at that period were "grandfathered" in to their current salaries.
    - I can't say enough negative things about this place. I would not wish this place on anyone.
    - Employees must follow "compliance" guidelines but are encouraged to basically trick" students into going to school so that South can rob them of their Pell funds and federal loans.
    - The graduation rate is practically nonexistent.
    - Students rarely finish more than one class. The goal is to get them to finish the first week of their second class, then they are financially responsive for both classes.
    - Cost per credit is $402, and each class is 4 credits. Outrageous!

    Advice to ManagementAdvice

    - Get over your egos.
    - Try caring about someone besides yourselves.
    - How can you sleep at night and feel ok about yourselves? Oh, wait, you don't because your job is on the line each day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    They Truly Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at South University

    Pros

    Exclusively South University Truly cares for their students and their employees. It has good pay and room for advancement. the opportunities are endless

    Cons

    Stressful at times and the hours

    Advice to ManagementAdvice

    keep building and going in the direction you are headed and South University will continue to grow.

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at South University

    Pros

    Degree programs are good. Faculty are good and seem to care about the students.

    Cons

    Very stressful, understaffed. Treatment of employees shows little valuing. It's always all about the numbers. Little team development.

    Advice to ManagementAdvice

    Walk the walk, don't just talk the talk.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful

    Business model revolves around the provision of a quality higher education with excellent service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative
    Current Employee - Admissions Representative

    I have been working at South University

    Pros

    Helping people reach their educational and professional goals.

    Cons

    Fast-paced work environment; work some week nights and weekends

    Advice to ManagementAdvice

    Emphasis on professional development internally.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful

    Great company, sad to see recent negative press

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at South University

    Pros

    Great people, comfortable office space (in Chandler, AZ), lots of opportunity to learn new things. Free tuition if you're taking classes through an EDMC company, which is worth serious money.

    Cons

    Mediocre pay scale, lack of management training program means many managers are well intentioned but sub-par, heavy government regulation means every phone call is an opportunity to get yourself fired.

    Advice to ManagementAdvice

    State your revenue accurately.

    Recommends
    Negative Outlook
  8. Not a bad company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Savannah, GA
    Former Intern - Intern in Savannah, GA

    I worked at South University as an intern (more than a year)

    Pros

    Good people, every one willing to help and work.

    Cons

    There were not much cons, just low salary.

    Advice to ManagementAdvice

    Help the employees more to gain more.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Worst place I have worked where upper management degrades others & the company is non-compliant with Title IV funding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions in Austin, TX
    Former Employee - Admissions in Austin, TX

    I worked at South University full-time (less than a year)

    Pros

    Some good programs and nice building. Enjoyed working with most of the local staff. Pay was okay and benefits were good.

    Cons

    Title IV regulations state that you can no longer monetarily incentivize admissions staff in recruitment for number of starts. However, the company constantly threatened jobs if numbers were not hit. At one point management wanted all of admissions put on a performance plan even though most of the staff worked very hard. Very hostile work environment from the corporate leadership. I witnessed ridiculing, name calling, degredating emails, constant threats about my job and other's jobs, humiliation, micro-management, and ultimately firing admissions staff for not hitting their numbers. This is a college that primarily cares about profit and secondarily about education.

    Advice to ManagementAdvice

    Realize that certain markets are different than other markets and work with hard working, dedicated employees to make things better. Avoid threatening employees jobs and mistreating them by not verbally abusing them. Lastly, look at all the metrics. Our campus performed much better on most admissions metrics, but was abused for not hitting the overall numbers. The problem was NOT the admissions staff, but local market differences, location, and lead flow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. Great School and Great Work Experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at South University

    Pros

    Great environment with good people. It was my first ever job and I was honored to be part of Student Affairs as a work study. Every department had its different mood and feel which added life to the job. Very friendly workers.

    Cons

    I can't really think of anything horrible. You have your days when you want to sleep or go home, but that's with any job.

    Advice to ManagementAdvice

    Keep up the good work!

  11. Good Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Adjunct Faculty in Savannah, GA
    Current Contractor - Adjunct Faculty in Savannah, GA

    I have been working at South University as a contractor (more than 5 years)

    Pros

    Good people; diverse student body; faculty treated well. Very willing to hear suggestions, comments, etc. from adjuncts.

    Cons

    Attrition in staff; salary freezes.

    Recommends
    Approves of CEO

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