Southeastern Railway

www.southeasternrailway.co.uk

Southeastern Railway Reviews

5 Reviews
1.8
5 Reviews
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Southeastern Railway Managing Director Charles Horton
Charles Horton
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Employee Reviews

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  1.  

    Boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shadow Engineer in London, England (UK)
    Former Employee - Shadow Engineer in London, England (UK)

    I worked at Southeastern Railway as an intern (less than a year)

    Pros

    Friendly people in the company

    Cons

    Far out and shabby place

    Doesn't Recommend
    Neutral Outlook
  2.  

    Not a very rosy experience with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ticket Office in London, England (UK)
    Former Employee - Ticket Office in London, England (UK)

    I worked at Southeastern Railway full-time (more than 5 years)

    Pros

    They pay better salary than a lot of other train companies.

    Cons

    The early start is very unsociable as you need to be at work at 6 am. They're not flexible say you needed time off for personal issues, it will be difficult to get. There's a lot of favouritism going on with the station managers. The top management do not concern themselves with the staff at lower levels. Poor level of staff care is on the high in this company.

    Advice to ManagementAdvice

    Be more committed to employee needs.

    Recommends
    Neutral Outlook
  3.  

    Too much lip service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Southeastern Railway full-time (more than 5 years)

    Pros

    Friendly colleagues, reasonably relaxed environment

    Cons

    Poor training provision, senior management are not committed to developping and supporting staff. Bad management decisions throughout the company. Too many people hold positions simply because they've been there a long time, not because of ability. Overall not a high achieving company.

    Advice to ManagementAdvice

    Get some decent people in from outside the industry and let them work some magic. Long service isn't an indication of high performance.

    Doesn't Recommend
    Negative Outlook
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  5.  

    At first it was a rewarding career which led to Stress, depression and illness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader/Duty DSM in London, England (UK)
    Former Employee - Team Leader/Duty DSM in London, England (UK)

    I worked at Southeastern Railway full-time (more than 5 years)

    Pros

    If you were not in management life on SE could be good, free travel, a decent wage, annual leave and a pension. It was a decent career to undertake and promotion was possible if your face fitted.

    Cons

    In a modern day company, You would not expect to have some seriously bad managers, and what made this worse was the bad management was in one of the most critical parts of any large corporation, it's training department. I worked my nuts off for a team of assessors only to be forced out of my job, because I stood up for my colleague's who were being bullied by a certain manager

    Advice to ManagementAdvice

    Listen to your staff, especially the one's with seniority and experience. Listen when a member of staff highlights some issues, don't brush them off, as you would a cat hair on a pair of black trousers, your staff are the face of your company and it's policies

    Recommends
    Positive Outlook
  6.  

    As a customer service provider, achieves 85% success

    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in City of London, England (UK)
    Current Employee - Sales Assistant in City of London, England (UK)

    I have been working at Southeastern Railway full-time (more than 5 years)

    Pros

    Strives to meet customer satisfaction with the commitment and dedication of some staff. Outside adverse weather condition and unforeseen circumstances the trains are running regularly on time.

    Cons

    The staff are not given equal opportunity to rise to higher position. Background is still being considered to put some people in position which I believe should not be encouraged.

    Advice to ManagementAdvice

    Experience and competence should not sacrificed for mediocrity.

Southeastern Railway Photos

South Eastern Trains building at the southern end of the Hither Green sidings (Photo thanks to Flickr user N Chadwick, Some Rights Reserved)

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