Southern Care, Inc.

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Southern Care, Inc. Reviews

Updated September 1, 2014
Updated September 1, 2014
16 Reviews
2.1
16 Reviews
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MICHAEL J. PARSONS
4 Ratings

Employee Reviews

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  1.  

    Hospice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hospice in Daphne, AL
    Current Employee - Hospice in Daphne, AL

    I have been working at Southern Care, Inc. full-time (more than 3 years)

    Pros

    and wonderful people, can get attached easily. Meet some very sweet, Grey is a great boss! Flexible schedule.

    Cons

    Loosing patients that you get attached to is very difficult at times.
    Very young inexperienced clinical director, has ruined what was once a great place to work. She is a nice person but is not cut out for this job. Her poor management skills and mismanagement has resulted in a big turn over rate. Most everyone there agrees that working for her is pure MISERY!
    New buyout has caused much chaos, has been an awful experience.

    Advice to ManagementAdvice

    Whats the point they do not listen!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    company bought out southern care and NEVER THE SAME AGAIN

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southern Care, Inc. full-time

    Pros

    great employees at southern care

    Cons

    too many changes especially turnover rate

    Doesn't Recommend
  3. 1 person found this helpful  

    Enslaved by a company that never cared!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse-Admissions Coordinatoor in Evansville, IN
    Former Employee - Registered Nurse-Admissions Coordinatoor in Evansville, IN

    I worked at Southern Care, Inc. full-time (more than 3 years)

    Pros

    Providing end of life care to hospice patients and their families.

    Cons

    - Poor management
    - Regional management unwilling to address needs
    - Questionable Healthcare Practices
    - Caring ends when profits too low
    - Lack of compensation for staff

    Advice to ManagementAdvice

    I worked for more than 2 years for SouthernCare. RNs are hired as salaried employees and worked to DEATH. Often times I would think I needed to sign myself onto service. Pay was low, with no on call pay or bonuses for staff working 120+ hours per 2 week pay period. On call staff was treated like slaves, sometimes admitting 6+ patients without a break. I worked 58 hours in a row, and then slept in a recliner due to lack of sleep and inability to drive. Management did not respond to request for a break to sleep. Completely inappropriate due to safety of staff driving over and over. Management once claimed they couldn't help because they "hadn't had sleep". Constant lack of monetary or other rewards for the REAL staff. Yet management had beautiful rewards- bonuses, vacations, fancy IT equipment. Poorly run company who forgets who makes them their money. I would never work here again. And I wouldn't tell my worst enemy to apply.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Extremely disappointed in the lack of organization and integrity with this company.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southern Care, Inc.

    Pros

    The best thing about working here is the ability to work with patients at their end of life. PERIOD

    Cons

    Employees are inexperienced an operate by the numbers. Staff appear to just be doing a job when all people are different. Company seems to be more concerned with quotas than actually caring for the patients and families. Compensation is poor and the company will suck the life out of you.

    Advice to ManagementAdvice

    Hire real nurses that actually care about people and not just making quotas!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Nice people, but poor compensation, some regionals are terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL

    I worked at Southern Care, Inc. full-time (more than 3 years)

    Pros

    I worked at the corporate office for almost 5 years, and most people I dealt with (both at corporate, and remote offices) were very nice.

    Cons

    Some of the Regional Directors were very difficult to work with. Also the benefits were terrible (expensive healthcare, low salary, almost no matching on 401k). If you wanted to get a raise, you had to interview with other companies and prove that you were worth more. As soon as I found a company that was willing to pay me average market value for my job (and not below the lower 25% average for our area like at SC), I left.

    Advice to ManagementAdvice

    Pay your employees what they are worth. Don't make them shop themselves around to get the pay increases that they deserve. Reduce their healthcare costs, and have Regionals that will treat you like a human being and not like some kind of animal.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Overworked and underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Case Manager
    Former Employee - RN Case Manager

    I worked at Southern Care, Inc. full-time (more than an year)

    Pros

    The only thing that was positive was the patient interactions. You can get that with any hospice. This hospice does not do things right.

    Cons

    Go through clinical directors in many offices very often. The leadership direction of this company is very substandard. They waste a lot of money on travel, travel and travel for the higher ups but never compensate nurses, aides with comparable wages to retain employees.
    Orientation is very poor. As soon as they have you as an employee they get you out seeing patient swell before you are signed off as competent.
    Questionable integrity and competency of some employees.
    Management would rather have " a body" than give proper patient care

    Advice to ManagementAdvice

    Figure out why you cannot keep a clinical director at many of your offices, some of your best clinical directors have left this company. It may be a business but the business has to do with taking care of people and in the end of life care, I had come across so many of your people who have said so many off color remarks to get a number ...meet a quota..these are people, someones loved ones...have compassion.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Social services and counseling to dying patients and their families.

    Former Employee - Social Worker in Bloomington, IN
    Former Employee - Social Worker in Bloomington, IN

    I worked at Southern Care, Inc. full-time (more than 5 years)

    Pros

    Great experience in working with people in need.

    Cons

    Poor management of employees and their needs.

    Advice to ManagementAdvice

    Be responsive to front line employees and their needs.

  9. 1 person found this helpful  

    The company allowed some quetionable acts to occur, and was not responsive to have them corrected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - D/Irectorr in Petersburg, VA
    Current Employee - D/Irectorr in Petersburg, VA

    I have been working at Southern Care, Inc. full-time (more than an year)

    Pros

    potential to do good business

    Cons

    ccompany representatives allowed questionable acts by business development individuals

    Advice to ManagementAdvice

    Get new representatives

    Doesn't Recommend
    Neutral Outlook
  10. 1 person found this helpful  

    Too much backbiting and not being professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hospice Aide in Moultrie, GA
    Former Employee - Hospice Aide in Moultrie, GA

    I worked at Southern Care, Inc. full-time (more than 5 years)

    Pros

    I worked for this company for 6 plus years it was a good environment to work in. I loved to travel to see the pts. The schedule was really flexible.All in all it was like we were family.

    Cons

    There were at times staff members not being professional at all. They really did alot of things that were not acceptable in the office such as fussing,taking too many personal calls. They also liked to let certain aides do as they pleased. They did other things that were not within Medicare and Medicaid guidelines. They do anything its about the numbers not about the pts.

    Advice to ManagementAdvice

    The management was to lenient to some of the staff. Management tries to please people instead of being a friend be a better boss. Management also needs to be more worried about how to make sure that every aide gets treated as far as schedules are to be divided. Management also needs to have meeting one on one instead of talking in groups.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Hire people who have experience, not simply to fill a hole.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Volunteer Coordinator in Fort Wayne, IN
    Former Employee - Volunteer Coordinator in Fort Wayne, IN

    I worked at Southern Care, Inc. full-time (more than an year)

    Pros

    Good employees and coworkers. Dedication to the quality of their jobs and the families.
    Excellent long-term volunteers.

    Cons

    --Clueless regional managers.
    --Faceless, uninterested, uninformed corporate office: management and staff.
    --Too much focus on making numbers every month (even though corporate insists they are a "people business").
    --Pay is horrible compared to national averages. Corporate WILL NOT budge on salaries. No option to negotiate even upon initial hire.

    Advice to ManagementAdvice

    Learn how to run an effective hospice. Split up teams into territories: northern county, southern county, eastern county, western county; this will drop burnout among triage, improve service and responsiveness to families, and give employees a break on time spent in the car which is better served meeting with patients and families. Bump up your pay to the national averages or at least look at comparable pay for the region (office workers are getting the shaft). Hire people who have experience with hospice: this is not something you should simply jump into. Train correctly: all employees should be given instruction in the basics of signs of complicated grief, grief counseling, signs of active dying, spiritual advisory, etc. upon hire. Same with volunteers; this is not training that should be strung out over a period of months -- look at other successful hospice training programs. Improve your corporate relations and get competent, responsive office staff who understand the meaning of "customer service."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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