Southwest Airlines

  www.southwest.com
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Southwest Airlines Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

4.2 424 reviews

91% Approve of the CEO

Southwest Airlines Chairman, President & CEO Gary C. Kelly

Gary C. Kelly

(364 ratings)

87% of employees recommend this company to a friend

Review Highlights

Pros
  • Good health benefits, great 401k matching, good flight benefits if you can use them(in 42 reviews)

  • Great benefits - health care, flight benefits, 401K matching, etc(in 41 reviews)


Cons
  • The station where I worked was always understaffed so a lot of mandatory overtime(in 22 reviews)

  • The benefits include free (space available travel) and relatively low pay(in 11 reviews)

424 Employee Reviews
Relevance Date Rating
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    3 people found this helpful  

    Loved working for this company!

    Flight Attendant (Former Employee) Phoenix, AZ

    ProsThe benefits were amazing. As a flight attendant we had one of the best contracts of any airline. The scheduling flexibility was great. The company throws great parties and there is a great company culture.

    ConsAfter flying for a year or so I realized it wasn't the right job for me. I wanted to stay with the company but there were no decent paying positions with the company at the airport.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great Company, Great Benefits, Super Company Culture

    Systems Engineer (Former Employee) Dallas, TX

    ProsA well run company that is fiscally responsible, provides job security, great benefits, cares about its employees and tries to do the right thing for employees, customers and stockholders. Work life balance is good. Overall a great place to work.

    ConsJust like any large corporation there is an abundance of office politics that can trip you up and cause you problems. Career advancement is there but requires a reliance on who you know and how brown your nose is. Reliance on contractors and consultants will be a problem in the long run.

    Advice to Senior ManagementGet more feedback from line level employees. They are in the trenches everyday and can provide you with more insight that any report from a manager or director.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Great workplace culture

    Analyst II (Former Employee) Dallas, TX

    ProsThe company creates shared experiences through work teams and volunteer opportunities. This enables employees to work together and get to know each other a little better. Result is cooperation and general goodwill.

    ConsCompany seems to favor employees who have only worked at Southwest. If you bring experience from outside, it is rarely taken seriously. It's a shame because, as good as it is, there is room for improvement.

    Yes, I would recommend this company to a friend

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    • Culture & Values
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    1 person found this helpful  

    Intern

    Intern (Former Employee) Dallas, TX

    ProsFlight benefits and being incorporated into the team. Also, the intern program is just really wonderful in general!

    ConsThe flight benefits have you looking forward to weekends!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Southwest Airlines is an amazing employer that cares for its employees.

    Staffing Analyst (Current Employee) Dallas, TX

    ProsWonderful people, amazing benefits, and a fun work environment.

    ConsTechnology constraints seem to hold us back at times.

    Advice to Senior ManagementContinue growth plan and invest in your technology.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Very enjoyable and laid back!

    Financial Analyst (Current Employee) Dallas, TX

    ProsDef the office culture is the biggest pro. Our dress code is business casual but most people dress very casually. Shorts and a t shirt are OK during summer. The benefits are very good too. You, your spouse, and parents fly for free. Best health insurance in the country with a company match of 12%for your 401k

    ConsBiggest con is not competitive on pay.

    Advice to Senior ManagementOffer more vacation time and increase pay structure.

    – I'm optimistic about the outlook for this company

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    Great Experience

    Anonymous Employee (Current Employee)

    ProsEveryone is always so friendly and willing to go above and beyond to help in any way!

    ConsNo cons - Always a new work challenge every day!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Place to Work with Outstanding Benefits

    Senior Business Analyst (Current Employee) Dallas, TX

    ProsCompensation, Benefits, People, Customers, Opportunities

    ConsOutsourcing, Change in Culture, Parking,

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Best domestic airline to work for!

    Flight Attendant (Former Employee) Oakland, CA

    ProsExcellent pay and Excellent benefits ... loved the employees too!

    Conscompany may be growing too fast

    Advice to Senior Managementstop promoting your problem employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I am proud to work for SWA

    Customer Support & Services (Current Employee) South Houston, TX

    ProsYou can work as little or as much as you like. We are able to trade days, pay away days, take off when available (available leave without pay- alwop.) Sometimes I am off so much people wonder if I am still employed. Also SWA gives us the freedom to fly. Employee, Mom, Dad, Spouse, and children fly FREE. Swag point that we earn that can be traded in for fabulous prizes, JUST FOR COMING TO WORK. Who does that??? SWA!!!

    ConsMOT When weather is an issue or when volume is high, be prepared to work Mandatory overtime. However if you like to work, you can make some good money when others want to payaway their shift. They pay you, and you get paid for working their shift.

    Advice to Senior ManagementNone. From the big wigs with great titles to the regular management team, 98 percent will treat you with dignity and respect. This is a company who values their workers and will praise you for you accomplishment.

    Yes, I would recommend this company to a friend

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