Southwest Airlines Reviews in Las Vegas, NV

Updated July 26, 2014
Updated July 26, 2014
462 Reviews

4.1
462 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
390 Ratings

Review Highlights

Pros
  • Good health benefits, great 401k matching, good flight benefits if you can use them (in 42 reviews)

  • Great benefits - health care, flight benefits, 401K matching, etc (in 35 reviews)


Cons
  • The station where I worked was always understaffed so a lot of mandatory overtime (in 22 reviews)

  • The benefits include free (space available travel) and relatively low pay (in 11 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Wonderful! Very relaxed and conversational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV

    I have been working at Southwest Airlines full-time for more than 8 years

    Pros

    Employee and customer oriented. Very friendly and warm people

    Cons

    Very fast paced, lots of last minute changes

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Not enough pay for the stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Las Vegas, NV
    Former Employee - Customer Service Agent in Las Vegas, NV

    I worked at Southwest Airlines full-time for more than a year

    Pros

    Culture, flight benefits, and sense of community

    Cons

    Over worked and under payed, threats from passengers, pressure to perform while pushing for upgrades, low morale

    Advice to ManagementAdvice

    Celebrate hard work and avoid negative criticism, rotate positions to maintain skill levels, provide enough employees to cover the duties required to be performed.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 6 people found this helpful  

    Good and Bad experience on both ramp and inflight LAS/PHX/OAK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent Then Flight Attendant  in  Las Vegas, NV
    Former Employee - Ramp Agent Then Flight Attendant in Las Vegas, NV

    I worked at Southwest Airlines full-time for more than a year

    Pros

    Worked for SWA for 2 years. Loved the free flights and the pay was reasonable, the work kept me fit and I saw lots of the country. I'm also a private pilot and I love being around airplanes anyway. My husband and I flew to the UK twice in two months as we only had to pay the taxes. ($75 each) The ability to fly anywhere (albeit space available) was the most valuable thing to me. I used it very often; might feel like lunch in Oakland or dinner in San Diego or go visit the zoo, it was like catching a bus. The opportunities to advance were certainly there. I moved from the ramp to Inflight (flight attendant) within 14 months. Pay went up dramatically, afforded more opportunities.

    Cons

    Bullies on the ramp and in the air, backstabbing, you could never really tell who was your friend. On the ramp I was physically assaulted by a work colleague, threatened by another and yet management chose to ignore it. Filed an IR each time and was told "just stay out of his way" Lots of dead wood, folks who shouldn't be there and don't want to work. Newbies get worked hard, put on gates with the undesirables and the mandatory overtime was awful. Cargo was also not treated well; "Caution live fish" or "Fragile" meant dump it off the baggage loader upside down. Inflight was better in certain ways, but if you are stuck with the crew from hell, those three days are miserable. Also an FA can be away from home 4 nights out of each week, that was too much for me. Got tired of reheated hotel food, string cheese and ramen noodles. Late arrivals in New Hampshire in winter while waiting for the crew bus which was invariably late was never fun. But my main issue was the mistrust between employees. They say "talk it out, don't write it up" but watch out for your supposed best buddy. They might just be filing a report on you.

    Advice to ManagementAdvice

    Listen to some of the new employees. they could tell you things that you may not be aware of. Take complaints seriously, address the issues and don't be afraid of some of the union members who knew that had power and wielded it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great company and environment to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Las Vegas, NV
    Former Employee - Flight Attendant in Las Vegas, NV

    I worked at Southwest Airlines full-time for more than 10 years

    Pros

    flexible work schedule, great pay and benefits

    Cons

    have to adjust to working various schedules and being away from home

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great company. Slowly changing, but not for the better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airline Pilot (First Officer)  in  Las Vegas, NV
    Current Employee - Airline Pilot (First Officer) in Las Vegas, NV

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Good pay, good schedule flexibility.

    Cons

    Slow to grow, stuck in a rut.

    Advice to ManagementAdvice

    Finish up the labor contracts and treat your employees fairly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Southwest is my 3rd airline and has been the best airline I have worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Very flexible schedules and good pay.

    Cons

    Slow seniority movement, no hiring has been announced.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    The best airline out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV

    I have been working at Southwest Airlines full-time for more than 8 years

    Pros

    The flexibility, stability and people rock!

    Cons

    Airtran seniority integration was a huge let-down, commuting is very stressful and the trust of senior management is at a low.

    Advice to ManagementAdvice

    Morale and trust need some work right now!

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place to work wish they had pt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Ramp Agent  in  Las Vegas, NV
    Former Employee - Ramp Agent in Las Vegas, NV

    I worked at Southwest Airlines

    Pros

    Flight benifits
    Health insurance
    ot
    company treated there employees great
    give up work days to other employees and not get punished for it

    Loved working there, I just wish they had part time so i could of stayed. I had to get another job because pay was so low i couldnt afford to survive. I could of given up my days to other employees but since they were so short and ot was so available you had to pay someone to take your days. Its not like that now they wre begging people for there scheds

    Cons

    starting pay was really low
    had to get days off
    when i worked there they were really busy and short handed so mandatory ot even if you didnt want it
    didnt have pt because they were so busy and short

    Recommends
    Approves of CEO
  10. 2 people found this helpful  

    Still a good company but facing some serious issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Captain  in  Las Vegas, NV
    Current Employee - Captain in Las Vegas, NV

    I have been working at Southwest Airlines

    Pros

    It can still be an enjoyable place to work although not like it was ten or fifteen years ago. Compensation and Benefits are better than Industry average at this time. Most employees still go out of their way to help each other out. The atmosphere is mostly positve for the most part.

    Cons

    The level of cost cutting is becoming very apparent out in the field and it is not a good trend. If you are honest about some of the issues facing Southwest then some of Management brands you as a "malcontent". The Company is not as progressive as it could be in alot of areas.

    Advice to ManagementAdvice

    You had better pay attention to what is going on out at the stations because the Customer Experience is beginning to really show issues and this is the only thing we have to offer. i.e. no first class, entertainment etc

    Recommends
    Disapproves of CEO
  11.  

    Positively Outstanding Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant  in  Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV

    I have been working at Southwest Airlines

    Pros

    Great benefits, great pay, flexible work schedule...this is a great company to work for. I am very happy and proud to say I work for Southwest Airlines.

    Cons

    can't thank of any at this time...I am very happy working for Southwest Airlines.

    Advice to ManagementAdvice

    Can't think of anything at this time...I am very happy working for Southwest Airlines.

    Recommends
    Approves of CEO

Worked for Southwest Airlines? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.