Southwest Airlines Reviews

Pros

401K, profit sharing, health insurance, flight privileges, culture in workplace

Cons

lower than average salary, location

Pros

Great company! Great Benefits. Wonderful opportunity for advancement. Free flights for you and your immediate family. Great training program with the company.

Cons

There is no tuition reimbursement. That would be a real benefit to the employees.

Advice to Senior Management

Please offer tuition reimbursement.

Pros

- Lots of fun
- Senior leadership was always open Employees about company business
- The BENEFITS!!

Cons

- The pay was low compared to other industries (but I guess average for airline industry)

Pros

Great company culture, very nice pay and benefits package, travel, ability to affect change within the workplace, fun and playfulness are recommended!

Cons

As the company grows it is hard to maintain the close family feel and highly desirable fun luving culture but the company is trying hard!

Advice to Senior Management

Hats off to management for keeping SWA the only profitable US based airline in a very turbulent and trying industry for 40plus years-- and they're still going strong!!

Pros

Great place to work if you love travelling and working with travelers. Great benefits including health care and flight benefits. Employee focused.

Cons

Mandatory overtime at airport positions. Shift work. Low pay over all. Planes full so that cuts into flight benefits. 90 day probationary period seems excessive.

Advice to Senior Management

Look internally for talent. Consider ways to develop internal candidates. Reign in the Unions. Class it up. Keep AirTrans Business Class product.

Pros

great benefits and good atmostphere

Cons

I believe training should be improved

Advice to Senior Management

To much emphasis put on tests

Pros

Really a great and happy place to work with a lot of flexibility!

Cons

Seems to be a shift in Senior Management thinking/philosophy in our overall direction. Maybe we need it, but there seems to be a lot of new people coming in from consultant type roles, etc. There seems to be a stark difference between existing management and new management.

Pros

Benefits, shift trades, good training

Cons

Poor Team Leaders, probation is 6 months any little thing your gone! Low pay, call center....customers can be awful not enough pay to have to deal with so much condescending people. Half the time computers or website is not performing as it should.

Advice to Senior Management

Better training for there Team Leaders! Very political, drama, he said she said to get others in trouble. Probationary period of six months is ridiculous. Micromanaging unfortunately is like prison.

Pros

Flight benefits
People were great
Great company to learn from

Cons

Had to go through too many channels to get stuff done.

Advice to Senior Management

N/A

Pros

Advancement opportunities within the company are awesome, job security, fair pay or salary, open door policy with managemnt and the best benefits in the world!

Cons

Rude people on the telephone, very small window of time if running late for work and pay periods are not bi-weekly (every other fridays like most employers). You only get paid twice a month.

Advice to Senior Management

The only thing that I can recommend or think of is to consider paying employees every other friday of a month (bi-weekly). Other than keep up our 40 years of success!