Southwest Airlines

www.southwest.com

Southwest Airlines Reviews

Updated January 31, 2015
Updated January 31, 2015
522 Reviews
4.1
522 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
427 Ratings

Review Highlights

Pros
  • Good health benefits, great 401k matching, good flight benefits if you can use them (in 48 reviews)

  • Lots of opportunity to advance, great benefits, generally nice friendly employees (in 44 reviews)


Cons
  • Newbies get worked hard, put on gates with the undesirables and the mandatory overtime was awful (in 23 reviews)

  • the worst thing is terrible work/life balance (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company, Best Co-Workers Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Denver, CO
    Former Employee - Flight Attendant in Denver, CO

    I worked at Southwest Airlines full-time (more than 5 years)

    Pros

    Hard working airline. Lots of fun. Teamwork. Profit sharing, 401K, health benefits. People, People, People. Really great people.

    Cons

    Mergers are challenging. There are always issues. You have to make the best of something you have no control over. Commuting to work is a rough way to live.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Awesome so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent in San Diego, CA
    Current Employee - Ramp Agent in San Diego, CA

    I have been working at Southwest Airlines

    Pros

    A solid company, room to advance, they embrace creativity and innovation, benefits and flexible work schedules with OT opportunities.

    Cons

    Haven't found any yet and I can't imagine I will find any that will send me running from this company. It has to many perks!

    Advice to ManagementAdvice

    Continue to lead by example!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    It was a good learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Airlines

    Pros

    Like being active. I like talking career and goals with friends.

    Cons

    I won't have any challenges at all to learn

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Greatest Company in the World!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines full-time (more than 5 years)

    Pros

    Southwest takes care of its People. Culture is amazing. Benefits are the best around.

    Cons

    Sometimes difficult to grow because it is so competitive.

    Advice to ManagementAdvice

    Keep doing what you are doing! It's the BEST!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great company, great people, fun job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Always something different, new and exciting! Great people, great flexibility

    Cons

    Away from home alot; chance of irregular operations. Disgruntled customers when experiencing delays

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Awesome company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Great flight benefits
    Awesome pay

    Cons

    I have no cons for this company

    Advice to ManagementAdvice

    Liked all my managers

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Flight Ops Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Great people to work with and great experience developing a wide perspective of what the world of a professional pilot is like. Would recommend this to anyone who has the opportunity

    Cons

    I sometimes wished I could be involved more in different duties.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I have been working at Southwest Airlines

    Pros

    Free flights, 401k match, profit sharing, awesome health benefits, fun organizational culture. Overall a fantastic company to work for.

    Cons

    Low pay, overtime, mandatory overtime, work weekends and holidays around the clock.

  10. 1 person found this helpful  

    Some of the best years of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent in Dallas, TX
    Current Employee - Ramp Agent in Dallas, TX

    I have been working at Southwest Airlines

    Pros

    Flight benefits, coworkers, job opportunity. These are all benefits I enjoyed greatly while working at Southwest.

    Cons

    Long hours in sometimes unfavorable conditions. Otherwise, I didn't have too much of a problem with anything.

    Advice to ManagementAdvice

    Speak with your employees to get their insight in on things more frequently.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst Intern in Dallas, TX
    Former Employee - Analyst Intern in Dallas, TX

    I worked at Southwest Airlines

    Pros

    Best work atmosphere
    Great perks as an employee
    Very friendly staff

    Cons

    Salary / compensation isn't very great

    Recommends
    Positive Outlook
    Approves of CEO

Southwest Airlines Photos

Work at Southwest Airlines? Share Your Experiences

Southwest Airlines

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.