Southwest Airlines Reviews

I worked at Southwest Airlines full-time for more than 10 years

Pros – They have profit sharing, and 401K. Employees own part of the company, and they get an update every quarter. The more one puts in, the more one gets back.

Cons – To some, the company is unionized. Union dues are deducted and they take care of employee, but they may sometimes be a little slow.

Advice to Senior Management – Upper management needs to spend some time with employees on a regular basis.

Yes, I would recommend this company to a friend

I worked at Southwest Airlines as a contractor for more than a year

Pros – great culture, very relaxed atmosphere, lots of social activities

Cons – technology is low on the totem pole,

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Southwest Airlines full-time for more than a year

Pros – Top pay in the industry, liberal vacation, free flights nationwide, vast income potential in large stations.

Cons – Absolutely no support for employees who attempt to make something of themselves and step out of the union into management positions. Asinine and silly responsibilities, as well as continual degradation from management staff.
Supervisor briefings daily, that resulted in threats from management on a near daily basis at my station. Watched a large number of colleagues get terminated to make room for the Airtran merger. When Southwest says they never lay off, they're being honest. They fully take advantage of non-Union employees however.

Advice to Senior Management – Bring back the Southwest culture I've heard so much about. Support your leaders, and give feedback.

No, I would not recommend this company to a friend

I have been working at Southwest Airlines full-time for more than 3 years

Pros – Amazing Corporate Culture, benefits are awesome, and it truly feels like being part of a giant family.

Cons – Interns tend to get hired over Folks with company and outside experience for internal positions.This is especially true for Marketing and Communications positions.

Advice to Senior Management – Don't post internal positions and hire external Candidates, or say that two years of experience with the Company is preferred and hire someone with Internship experience only.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Southwest Airlines as an intern for less than a year

Pros – Able to communicate with others, endless opportunities to learn not only within your position, but the whole company. Everyone you meet truly has a servants heart and will go above and beyond to help you

Cons – The benefits include free (space available travel) and relatively low pay. The ability to fly is an incredible one, but also very tricky. Interns do not get any vacation or time off, as expected with it being an internship. But being able to travel on days besides friday evening and sunday, even if it is just once, would be amazing.

Advice to Senior Management – Your great! keep up the good listening!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Southwest Airlines full-time for more than 8 years

Pros – Stability, benefits, opportunities to move around the company, some awesome people work here

Cons – As with any major corporation: Bureaucracy

Yes, I would recommend this company to a friend

I have been working at Southwest Airlines full-time for more than 3 years

Pros – Best company I have ever worked for fly benefits everyone is very friendly they appreciate us always doing fun things endless volunteer opportunities. Corporate is great

Cons – But lately I see a change which makes me sad it should be about customer service with a smile not possible to do all that they want now in less then 300 seconds unless your rushing

Advice to Senior Management – Team leaders need to realize our mission statement & praise us for giving great customer service lets all be a team player we all have one goal to be successful together but to sit there & criticize bottom line did I help the customer & did I give great customer service not you helped to much

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Southwest Airlines

Pros – Great group of people to work with. Flight benefits.

Cons – Bad management in our department.

I worked at Southwest Airlines

Pros – A great group of people and a well-run company that makes a great effort to take care of its employees. Excellent benefits and a generally good work environment.

Cons – The corporate culture can be a little over the top, but at least they try. Like any corporation, change takes time. Also, as a side note, some of the offices are a little rough around the edges.

I have been working at Southwest Airlines full-time for more than 7 years

Pros – Management actually takes the time and effort to make its employee's feel like part of a big family from day one.

Cons – Sometimes I feel guilty for how much fun I have and how much food and drink I consume at official and unofficial Southwest parties.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company