Southwest Airlines

  www.southwest.com
  www.southwest.com
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Southwest Airlines Reviews

Updated September 22, 2014
Updated September 22, 2014
454 Reviews
4.0
454 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
384 Ratings

Review Highlights

Pros
  • Good health benefits, great 401k matching, good flight benefits if you can use them (in 42 reviews)

  • Great benefits - health care, flight benefits, 401K matching, etc (in 35 reviews)


Cons
  • The station where I worked was always understaffed so a lot of mandatory overtime (in 22 reviews)

  • The benefits include free (space available travel) and relatively low pay (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Tax Intern  in  Dallas, TX
    Former Employee - Corporate Tax Intern in Dallas, TX

    I worked at Southwest Airlines as an intern for less than a year

    Pros

    Southwest Airlines has great company culture and loving environment. Employees are working hard and play hard. Southwest Airlines treat both there customers and employees pretty good.

    Cons

    I personally don't see any cons in Southwest Airlines. This is a great place to work in.

  2.  

    Best company I have ever worked for period!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant

    I have been working at Southwest Airlines full-time for more than 5 years

    Pros

    Awesome benefits! Southwest really cares about putting their employees first so that in return their employees put our customers first.

    Cons

    I have worked for many different companies at many different jobs and compared to them, I have no complaints about working for Southwest Airlines

    Advice to ManagementAdvice

    Please continue our legacy of putting your employees first so that we (employees) continue putting all our customers first all the while having fun and luving our job

    Approves of CEO
  3.  

    Great company with a culture that is fun loving and spirited

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Great travel benefits and competitive salary

    Cons

    Contract negotiations can draw out longer then needed

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  5. 1 person found this helpful  

    I was an intern at Southwest Airlines for the summer of 2014. It was an incredible experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Dallas, TX
    Current Employee - Intern in Dallas, TX

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    1. Amazing company culture
    2. Everyone is friendly
    3. The Company utilizes interns and treats them like employees

    Cons

    1. Huge company & internship program

    Advice to ManagementAdvice

    This was an amazing internship experience.... can't think of anything bad to say!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Ramp agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent  in  Washington, DC
    Current Employee - Ramp Agent in Washington, DC

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    Great benefits with lots of career opportunities. Lots of overtime. Overtime is double the regular wage.

    Cons

    Although benefits are great it is physical labor

    Advice to ManagementAdvice

    Keep doing what you are doimg

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Business Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Consultant  in  Dallas, TX
    Former Employee - Business Consultant in Dallas, TX

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    People, Personal Growth, Culture, Pride of working for this company, Perks. Plenty of reasons why I loved this company and my job

    Cons

    Compensation could be better, Promotions are very hard to get and reserved to help other tenured employees

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company that has many values. The workers make it great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Airlines full-time

    Pros

    Great pay, benefits are cheap, unionized.

    Cons

    clashing between union members, management and company.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    I've worked as a pilot at 3 Major Airlines and Southwest is the only airline that treats its employees as an asset.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airline Pilot (First Officer)  in  Chicago, IL
    Current Employee - Airline Pilot (First Officer) in Chicago, IL

    I have been working at Southwest Airlines full-time for more than 8 years

    Pros

    Positive work environment created by a healthy working relationship between management and labor. Outstanding benefits and great job security.

    Cons

    Preserving the 'corporate culture' is becoming more and more difficult as we become larger and the company hierarchy expands.

    Advice to ManagementAdvice

    Negotiate contracts on time or we too will become like the 'legacy' airlines who experience tempestuous dealings with their labor groups

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Network Planning Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Dallas, TX
    Former Employee - Intern in Dallas, TX

    I worked at Southwest Airlines as an intern for less than a year

    Pros

    Good environment. Coworkers are very nice to interns! You can handle practical projects and learn a lot of new stuff from it. Unlimited flight privilege. there are many activities for interns, including career services. So this is an ideal company for new graduates.

    Cons

    No cons I can think of. Maybe the pay is a little bit lower than other companies. 12 dollars per hour

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wonderful! Very relaxed and conversational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV

    I have been working at Southwest Airlines full-time for more than 8 years

    Pros

    Employee and customer oriented. Very friendly and warm people

    Cons

    Very fast paced, lots of last minute changes

    Recommends
    Positive Outlook
    No opinion of CEO

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