Southwest Airlines Reviews

Updated March 30, 2015
472 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. IT Consultant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Laid back culture.
    Lots of parties and events.
    Good team colaboration

    Cons

    Most of the technical managers are techies and dont know a thing about management. In short, a lot of micro management and red tape. People are respected by the number of years in the company and not by talent. Laid back baby boomers sticking to company for benefits. Mediocre place with mediocre staff !!

    Advice to ManagementAdvice

    Stop promoting techies who micro manage people because they dont know how to manage staff.
    Promote fresh ideas.
    Dont treat your consultants like use and throw.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Relaxed environment.
    good pay
    great benefits
    hours are reasonable
    a lot of chances for growth

    Cons

    Little visibility to leadership team

    Recommends
    Positive Outlook
  3. 1 person found this helpful

    Great company, great benefits, low starting pay but great pay after ten years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Agent in Baltimore, MD
    Current Employee - Operations Agent in Baltimore, MD

    I have been working at Southwest Airlines

    Pros

    You get to be around passengers ask day and be in direct contact with flight operations, pilots and flight attendants.

    Cons

    When there is weather or a delay you must have a lot of patience in dealing with frustrated customers.

    Advice to ManagementAdvice

    Up the starting pay!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. This a fast paced place to work, however it can be a lot of fun.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Benefits are great, healthcare options, 401K, free stand by flights. Lots of opportunity to work overtime. Employees are great to work with. Advancement opportunities are very good and you can transfer to different stations, if available.

    Cons

    Salary is low, getting time off is difficult in the first year. Mandatory overtime can be very taxing during irregular operations. Probationary period is long.

  6. Great people, great benefits!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Great people, great benefits, great planes!

    Cons

    Trips per pay is more confusing than being paid by the hour.

  7. 2 people found this helpful

    Large company environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Airlines full-time (more than 10 years)

    Pros

    Fly for free--lots of effort goes into creating a unique culture, lots of parties, Employee events, very youth focused environment, good internship program

    Cons

    Big company culture, limited upward mobility, focus on trendy media, multiple functional duplications throughout, opportunities for professional development for long term employees

    Advice to ManagementAdvice

    Less emphasis on youth and appearance, avoid management fads and outside consultants, don't copy other airlines, give value to what was created by the founders--look back to move forward

    Doesn't Recommend
  8. Even in a rather volatile industry this company has been a safe haven of stability for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent in Manchester, NH
    Current Employee - Ramp Agent in Manchester, NH

    I have been working at Southwest Airlines

    Pros

    Flight privileges, profit sharing, ESOP, generous 401(k) matching, good medical insurance program.

    Cons

    Mandatory overtime, no management input bottom up.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Awesome company!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Southwest Airlines full-time (more than 3 years)

    Pros

    Lots of growth opportunities and definitely a fun place to work. They definitely invest in keeping you happy and you can feel that as you walk in.

    Cons

    On the corporate side, I don't see alot of diversity (specifically African- Americans) among mid- high level leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    Beurocratic, crappy peer review system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Chicago, IL
    Former Employee - Flight Attendant in Chicago, IL

    I worked at Southwest Airlines

    Pros

    Flight benefits, not being micromanaged as a flight attendant. I.e. No direct management looking over your shoulder. Easier to shine w your natural personality, and w increased seniority you get nice control over your schedule

    Cons

    Not being recognized by the company for your special people skills, ie with the elderly or children

    Advice to ManagementAdvice

    Peer review promotes cattiness and back stabbing. Union needs more consistency w skill of reps

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 5 people found this helpful

    Worth an experience if you don't have the expectations of full-time conversion of your internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Flight Operations Engineering in Dallas, TX
    Current Intern - Flight Operations Engineering in Dallas, TX

    I have been working at Southwest Airlines as an intern

    Pros

    The Perks!!! Free flights to anywhere in the U.S (they have also added Mexico recently). Casual work atmosphere, work hard-party hard culture, friendly & helpful people around, great location

    Cons

    My position specifically lacked technical challenges. The internship management could be much better and they communicate less frequently during the application process (understandable due to the number of applications)

    Advice to ManagementAdvice

    Give some thought to resource management. Interns can be placed in departments more relevant to their skill set.

    Recommends
    Positive Outlook
    Approves of CEO

Southwest Airlines Photos

Work at Southwest Airlines? Share Your Experiences

Southwest Airlines

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.