Southwest Airlines Reviews

Updated March 24, 2015
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  1. Flight of your life!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Airlines

    Pros

    I had the greatest experience as an intern at SWA! The culture is absolutely incredible, and the flight benefits aren't too terrible either. I got hands-on experience that contributed to the success of the company, and felt like a part of the Southwest team. I could not have asked for a better internship experience!

    Cons

    Most positions do not lead to full time opportunities

    Southwest Airlines Response

    Mar 5, 2015Senior Specialist, Communications

    It’s great to hear your feedback on our award-winning internship program at Southwest! We agree—it’s pretty fabulous to land a paid internship with flight privileges, not to mention the professional ... More

  2. Great culture with a strong focus on values. Pace is a little slow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines full-time (less than a year)

    Pros

    Culture, people, leaders who care, benefits

    Cons

    slow pace, difficult to get promoted

    Advice to ManagementAdvice

    Keep the culture going

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful

    An Experience To Remember

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Airlines

    Pros

    Southwest Airlines treats its employees fantastic. The benefits are great and the company is great at keeping its employees involved.

    Cons

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ok, no growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Agent
    Former Employee - Operations Agent

    I worked at Southwest Airlines part-time (more than a year)

    Pros

    Everyone seemed to always be in a happy mood. If you really need a job go for it; not really for people looking for an actual career.

    Cons

    Needs more growth opportunities. Not for career-minded people.

    Recommends
    No opinion of CEO
  6. 5 people found this helpful

    The Best Airlines and Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Oakland, CA
    Current Employee - Flight Attendant in Oakland, CA

    I have been working at Southwest Airlines full-time (more than 10 years)

    Pros

    I've worked for SWA for 20 years as a Flight Attendant and still love my job. Perks... flying free, making my own schedule, having 18 days off a month, touring all the city's on layover's, making a decent salary and working with great people. Southwest Airlines is an outstanding company to work for.

    Cons

    Commuting. SWA does not have a crew base in L.A. so I commute to OAK and that can get a little stressful at times also being JA'd which means you think your finished for the day and your told you have to fly one more leg. And for New Flight Attendants working all the holidays and being based away from your family. But all this is just part of the job.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Houston, TX
    Former Employee - Customer Service Agent in Houston, TX

    I worked at Southwest Airlines full-time (more than 5 years)

    Pros

    flight benefits, affordable medical, dental

    Cons

    beginning pay is very low

    Recommends
    Positive Outlook
    No opinion of CEO
  8. LUV, FUN & Job Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Chicago, IL
    Current Employee - Customer Service in Chicago, IL

    I have been working at Southwest Airlines full-time (more than 10 years)

    Pros

    You can be yourself...have FUN, enjoy what you do, move around to different departments and cities, and not really worry about layoffs...the Company is stable. They promote from within and offer advancement options to everyone.

    Cons

    Contracts & hours can be long - especially during weather issues. Can be hard to discover all the benefits and opportunities when you are brand new - but once you get the hang of it - the world is the possibility!!! Ask lots of questions!!! Read everything!!! Be informed!!!

    Advice to ManagementAdvice

    Ask more Employee's their opinions...should be more of a 2-way street.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in Dallas, TX
    Current Intern - Intern in Dallas, TX

    I have been working at Southwest Airlines as an intern (less than a year)

    Pros

    Amazing company with great perks+ Monday party+ very friendly colleagues

    Cons

    less aggressive culture which makes you not sure about how far you can reach after 5 years

    Recommends
    Positive Outlook
    Approves of CEO
  10. The great benefits are why you're here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Denver, CO
    Current Employee - CSA in Denver, CO

    I have been working at Southwest Airlines full-time (more than 3 years)

    Pros

    Unlimited flying, great insurance, dollar matching 401k, and most importantly you gain a second family.

    Cons

    You don't get much sleep since you would be working under a union and you could be working up to 70 hours a week if its super busy. There is also a 6 month probation to where you absolutely cannot be late to work or call in.

    Advice to ManagementAdvice

    They do not work for a union therefor they can be your worst nightmare at times

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Love it!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Fly free and good culture

    Cons

    nothing at all - good place

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