I worked at Southwest Network as a contractor for less than a year
Pros – Friendly and helpful staff and clients.
Cons – Quick to fire. Would not accept doctors note for reason for absence.
Advice to Senior Management – Dont be so quick to have turn over. Try to keep your staff for people are NOT expendable.
2013-04-04 20:44 PDT
1 person found this helpful
I have been working at Southwest Network full-time for more than a year
Pros – Co-workers were close nit group.
Cons – HIPAA violations left and right. Client rights violated all the time. A non-profit that runs like a for-profit by the way they make their employee bill the state mental health contractor. The more money the better and the more your liked. Some employees get away with everything until they really mess up, than they get fired and management claims they didn't know anything bad was going on. No zero tolerance for any type of harassment.
Advice to Senior Management – Get it together and lead.
2013-09-12 22:29 PDT
2 people found this helpful
I worked at Southwest Network
Pros – A good place to apply/work if you are young and inexperienced. They will hire people who have never had a real job before.
Cons – Most of the staff is very young and you will be considered "old" if you are over the age of 28. The turnover rate is crazy, and most people do not make it to one year (look at Jobing and Careerbuilder at how many ads they post in a month). The turnover issues stem from the low pay (around $14 an hr for a Case Manager), the insane amount of documentation/units required each week, and the lack of advancement opportunities within the company. Additionally, some of the management team are not qualified to be in management and happened to land in those positions due to simply being there for longer than 6 months.
Advice to Senior Management – Recruit qualified candidates for management positions instead of promoting those who simply happen to be there longer than 6 months. Listen to the Case Managers who are doing the "dirty" work for the company. Separate case loads by area/offices instead of sending CM's clear across town, out of their office area to work with a family. The company will continue to see high turnover by ignoring the employee concerns as they do now.
No, I would not recommend this company to a friend
2011-02-22 15:57 PST
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