Southwest Network

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Southwest Network Reviews

Updated Feb 9, 2014

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2.0 4 reviews

4 Employee Reviews
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    2 people found this helpful  

    You will survive here if you do as you are told and don't think outside the box.

    Anonymous Employee (Former Employee)

    ProsHave good hours, good benefits, and some good people. Can gain experience and knowledge of SMI population. Pay is comparable.

    ConsQuick to fire. If you are on the chopping block, hire ups are out to get you, quit! Covering your butt is more important than patient care.

    Advice to Senior ManagementLeaving a team without a permanent Dr for 3 months... Something is going to break. It ended up to be me.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    If you like breaking the law, work here.

    Case Manager (Current Employee) Gilbert, AZ

    ProsCo-workers were close nit group.

    ConsHIPAA violations left and right. Client rights violated all the time. A non-profit that runs like a for-profit by the way they make their employee bill the state mental health contractor. The more money the better and the more your liked. Some employees get away with everything until they really mess up, than they get fired and management claims they didn't know anything bad was going on. No zero tolerance for any type of harassment.

    Advice to Senior ManagementGet it together and lead.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    My Experience was Tolerable.

    TEP File Clerk (Former Employee) Phoenix, AZ

    ProsFriendly and helpful staff and clients.

    ConsQuick to fire. Would not accept doctors note for reason for absence.

    Advice to Senior ManagementDont be so quick to have turn over. Try to keep your staff for people are NOT expendable.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
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    4 people found this helpful  

    Would not recommend working for this company

    Case Manager (Former Employee) Phoenix, AZ

    ProsA good place to apply/work if you are young and inexperienced. They will hire people who have never had a real job before.

    ConsMost of the staff is very young and you will be considered "old" if you are over the age of 28. The turnover rate is crazy, and most people do not make it to one year (look at Jobing and Careerbuilder at how many ads they post in a month). The turnover issues stem from the low pay (around $14 an hr for a Case Manager), the insane amount of documentation/units required each week, and the lack of advancement opportunities within the company. Additionally, some of the management team are not qualified to be in management and happened to land in those positions due to simply being there for longer than 6 months.

    Advice to Senior ManagementRecruit qualified candidates for management positions instead of promoting those who simply happen to be there longer than 6 months. Listen to the Case Managers who are doing the "dirty" work for the company. Separate case loads by area/offices instead of sending CM's clear across town, out of their office area to work with a family. The company will continue to see high turnover by ignoring the employee concerns as they do now.

    No, I would not recommend this company to a friend

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