Southwest Network Reviews

4 Reviews

2.0
4 Reviews

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Employee Reviews

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  1. 2 people found this helpful  

    You will survive here if you do as you are told and don't think outside the box.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Network

    Pros

    Have good hours, good benefits, and some good people. Can gain experience and knowledge of SMI population. Pay is comparable.

    Cons

    Quick to fire. If you are on the chopping block, hire ups are out to get you, quit! Covering your butt is more important than patient care.

    Advice to ManagementAdvice

    Leaving a team without a permanent Dr for 3 months... Something is going to break. It ended up to be me.

  2. 1 person found this helpful  

    If you like breaking the law, work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Gilbert, AZ
    Current Employee - Case Manager in Gilbert, AZ

    I have been working at Southwest Network full-time for more than a year

    Pros

    Co-workers were close nit group.

    Cons

    HIPAA violations left and right. Client rights violated all the time. A non-profit that runs like a for-profit by the way they make their employee bill the state mental health contractor. The more money the better and the more your liked. Some employees get away with everything until they really mess up, than they get fired and management claims they didn't know anything bad was going on. No zero tolerance for any type of harassment.

    Advice to ManagementAdvice

    Get it together and lead.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    My Experience was Tolerable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TEP File Clerk  in  Phoenix, AZ
    Former Employee - TEP File Clerk in Phoenix, AZ

    I worked at Southwest Network as a contractor for less than a year

    Pros

    Friendly and helpful staff and clients.

    Cons

    Quick to fire. Would not accept doctors note for reason for absence.

    Advice to ManagementAdvice

    Dont be so quick to have turn over. Try to keep your staff for people are NOT expendable.

    Doesn't Recommend
    Negative Outlook
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  5. 4 people found this helpful  

    Would not recommend working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Case Manager  in  Phoenix, AZ
    Former Employee - Case Manager in Phoenix, AZ

    I worked at Southwest Network

    Pros

    A good place to apply/work if you are young and inexperienced. They will hire people who have never had a real job before.

    Cons

    Most of the staff is very young and you will be considered "old" if you are over the age of 28. The turnover rate is crazy, and most people do not make it to one year (look at Jobing and Careerbuilder at how many ads they post in a month). The turnover issues stem from the low pay (around $14 an hr for a Case Manager), the insane amount of documentation/units required each week, and the lack of advancement opportunities within the company. Additionally, some of the management team are not qualified to be in management and happened to land in those positions due to simply being there for longer than 6 months.

    Advice to ManagementAdvice

    Recruit qualified candidates for management positions instead of promoting those who simply happen to be there longer than 6 months. Listen to the Case Managers who are doing the "dirty" work for the company. Separate case loads by area/offices instead of sending CM's clear across town, out of their office area to work with a family. The company will continue to see high turnover by ignoring the employee concerns as they do now.

    Doesn't Recommend

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