Spectrum Health

  www.spectrum-health.org
  www.spectrum-health.org

Spectrum Health Reviews

Updated November 23, 2014
Updated November 23, 2014
89 Reviews
3.1
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Spectrum Health President and CEO Rick Breon
Rick Breon
40 Ratings

Review Highlights

Pros
  • Great benefits including 403B match and good PTO accrual (in 6 reviews)

  • Work life balance is great with flexible schedule (in 3 reviews)


Cons
  • However, it's hard to have all teams and departments be perfect at such a large organization (in 4 reviews)

  • Conflicting messages from upper management (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Dangerous, Micromanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse
    Current Employee - Nurse

    I have been working at Spectrum Health full-time

    Pros

    Coworkers and benefits
    Not much else

    Cons

    Consistently understaffed. Nursing staff mandated weekly for the past year.. Plenty of micromanagement "auditing" and pointing out nitpicky issues, while having time to chit chat. Floor staff in tears due to consistent understaffing and management refusing to address floor staff's concerns and needs. This, unfortunately trickles down onto the residents. Complaints from family are heard daily. Patients and residents frequently say, "You need more HELP. My loved one has been waiting for 30 minutes to use the bathroom." This pains us; we WANT to give the BEST care, but we are not provided resources. Additionally, the UPPERS continue to round on the floors, writing on huge, postable sheets of paper, all of the things they see wrong. This process continues; yet, it has done nothing for improving the situation. It HAS lowered staff morale. It HAS reinforced mistrust of ancillary staff. It has NOT changed: There are no additional benefits to the staff nor the residents. Staff frequently break down and cry due to lack of support and feeling, as one coworker stated, "like a modern day slave". The State of Michigan is in regularly due to complaints.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Lies to get people in the door.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CDP in Seattle, WA
    Current Employee - CDP in Seattle, WA

    I have been working at Spectrum Health full-time (more than an year)

    Pros

    Working with clients who want to be helped

    Cons

    Management in WA state (NW region) are complete liars.

    Advice to ManagementAdvice

    Hire a NW region Management who are honest and do not lie to get people to work for them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Lots of opportunity, lots of structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nutritional Supply Chain in Reed City, MI
    Current Employee - Nutritional Supply Chain in Reed City, MI

    I have been working at Spectrum Health full-time (more than 8 years)

    Pros

    Opportunity to grow and set forth a path to grow is a huge advantage. The system is structured so that it functions in smooth and predictable manner. Definitely a leader in the industry.

    Cons

    The system is slow to recognize the need for change or to make meaningful change when needed.

    Advice to ManagementAdvice

    Implement change and employee advancement plans as per annual review within a realistic and set timeframe.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI

    I have been working at Spectrum Health full-time (more than 5 years)

    Pros

    Flexible, family oriented, people oriented

    Cons

    There seems to be a lot of turnover

    Recommends
    Positive Outlook
  6.  

    Great place to work; competitive salary

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spectrum Health

    Pros

    Great place to work; competitive salary

    Cons

    Large company; things can take a while to get done.

  7.  

    Great Mission, Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spectrum Health

    Pros

    The health care delivery side of the organization is patient focused and top notch, despite all the challenges coming from the healthcare regulation. Amazing people all around in health care.

    Cons

    The insurance side of the company (Spectrum recently merged with Priority Health) is a cultural misfit and is diametrically opposed from the patient focused mission of Spectrum. You can literally tell the difference depending upon what HQ or campus you're working on. It's two organizations with vastly different missions and foci.

    Advice to ManagementAdvice

    Choose whether to be a health care organization or a health insurance organization. Doing both is proving impossible culturally.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall, I had a great time working there.

    Former Employee - Nurse Technician in Grand Rapids, MI
    Former Employee - Nurse Technician in Grand Rapids, MI

    I worked at Spectrum Health full-time (more than 5 years)

    Pros

    Its a teaching hospital, so I had many opportunities to learn from many different experiences. The people I worked with were awesome.

    Cons

    None that I can think of

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Looking for another job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Practical Nurse in Grand Rapids, MI
    Current Employee - Licensed Practical Nurse in Grand Rapids, MI

    I have been working at Spectrum Health part-time (more than 3 years)

    Pros

    Nothing for the past 2 years

    Cons

    Work short staffed every day, run from the time you get there till the time you leave

    Advice to ManagementAdvice

    Better wake up & smell the coffee before all your good help is gone! Stop hiring all these "professionals" that are suppose to tell you what the problems are & start actually LISTENING to your employees. Stop telling us "we're working in things" & SHOW us, actions speak louder than words! As soon as I can find another job, I'm out of there!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    SBCS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spectrum Health

    Pros

    Flexible, supervisors are all nice, able to move around

    Cons

    Large work load, no over time

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Too Big

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical
    Former Employee - Clerical

    I worked at Spectrum Health full-time (less than an year)

    Pros

    Decent benefits package, nice co workers, pay is fair, growing company, career movement if you have higher education

    Cons

    Huge company that keeps growing which is fine.. except for the fact that the higher up's seem more concerned with who they can merge with or take over next. Come across as greedy ,cold, and not really supportive when it comes to continuing education. Even thought they say that they are supportive, I was told by an human resource representative and other ;manager that they basically did not care about my school schedule or me trying to continue my education for health care. Even thought they were moving the office I worked at to a new building, and were changing my hours.When I asked about hour and shift flexibility due to school I was told " In an organization that employees 20,000+ people we can not possibly make any exceptions for you.. if we did that then we would have to do that for everyone." Also being told that we had 3 days to choose from a list of 3 other jobs that the new building would have and if we did not want to pick from those 3 jobs ( regardless of if your old schedule was different) you would be moved to resource staffing and had about 4 months to find a different job because once the 4 months was up your employment would END.

    Advice to ManagementAdvice

    stop being so greedy and worried about how you can make more money... be more appreciative of your staff and do what you say your going to do.

    Recommends
    Positive Outlook
    No opinion of CEO

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