Spirit Airlines

www.spiritair.com

Spirit Airlines Reviews

Updated January 17, 2015
Updated January 17, 2015
73 Reviews
2.9
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Spirit Airlines President and CEO B. Ben Baldanza
B. Ben Baldanza
47 Ratings

Review Highlights

Pros
  • Flight benefits (though this is basically the same with working for all airlines) (in 9 reviews)

  • Free flights and buddy passes, training takes place in Florida for 2 weeks for free (in 6 reviews)


Cons
  • 50/ hr pay for customer service agents in fort lauderdale airport (in 6 reviews)

  • Knowledge silos, low pay, low morale because people feel like higher ups don't care, all of the good people leave soon (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent. Great working experience, learned quite a bit while being here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spirit Airlines full-time (more than 10 years)

    Pros

    Great co-workers, lots of experience, hard work that pays off.

    Cons

    The work can catch up to you if you don't think ahead.

    Advice to ManagementAdvice

    Just need to put in more Operations Managers in the Airport.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good starting point for your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Developer
    Former Employee - Web Developer

    I worked at Spirit Airlines

    Pros

    Travel benefits featuring free stand-by flights, decently-organized development iterations and friendly teammates.

    Cons

    Management didn't seem of hold much value on employees nor appeared to put any effort into retaining their top talent. No performance review process in place or defined career paths.

    Advice to ManagementAdvice

    Infusing the ultra-low-cost mantra into the company's operations is a great idea, so long as its not to the detriment of your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Contracted Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent

    I have been working at Spirit Airlines

    Pros

    The flight benefits would have been nice had I gotten the chance to use them.

    Cons

    I was recently furloughed by Spirit Airlines and given barely a week to make a decision about reapplying to a new company for my current position and fewer benefits. This company has made a decision which affects hundreds of people purely for their own profit while many long time employees are being forced out of work or having to agree to a giant pay cut.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Company is growing like crazy! Ability to make a lot of money, Very Flexible schedule, AMAZING benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Las Vegas, NV
    Current Employee - Flight Attendant in Las Vegas, NV

    I have been working at Spirit Airlines full-time (more than 3 years)

    Pros

    - Company is growing like crazy so you will have high seniority in a short time which is so uncommon in the airline industry ( seniority is everything in the airline industry)
    - Currently have 70 planes but Spirit just purchased 130 more.
    - Great Travel benefits (Travel on pretty much any airline not just spirit for free on standby, some family members also fly for free on other airlines for a small fee)
    - VERY FLEXIBLE, Once you get your monthly schedule you can get rid of as many assignments as you want or add or trade them online (theres no limit) perfect for someone who is in school or has another job.
    - Brand new, Spacious Airbus airplanes.
    - The job is so easy because there is no first class or complimentary beverage services so you run through the cabin offering stuff for sale and then have the whole flight to chill. (perfect for someone thats in school or studying)
    - Very strong union
    - Have various bases that are really easy to get into (Bases in order from most senior to junior - Detroit, Fort Lauderdale, Las Vegas, Atlantic City, Dallas, Chicago)
    - One of the best insurance plans for the airline industry. (I only pay 25$ a month for full Dental, Vision, Health and Medical)
    - AWESOME co workers (Most are younger people since its a newer airline)
    -Pay Raise coming soon
    - Spirit puts its flight attendants and pilots in some of the best hotels. (Even better then some of the international airlines)
    -Rarely see management
    - One of the most profitable airlines.
    - Flights go by smoothly because we charge for bags so theres no fuss about carry on items.
    -Ability to make a lot of money (By Onboard sales commission, Credit card advertisements...ect.)

    Cons

    - Passengers don't understand the business model so they tend to complain, thus causing Spirit to have a bad reputation.
    - Only flies in North America (not to Europe or Asia)
    - Don't always have the supplies at hand when needed (like Ice Scoops, or air freshener)
    - Because the union is so good there are some bad apples that are still around that should have left such a long time ago
    - Management is so small so its hard to get a response or get in contact when necessary.
    - Airplanes don't get cleaned like they are supposed to by the airports so you end up cleaning the cabin usually.
    - You usually have to fly on other airlines when traveling personally because the flights are always so full
    - No Commuter Clause

    Advice to ManagementAdvice

    Make our business model known to customers so they aren't shocked by the fees.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Fort Lauderdale, FL
    Current Employee - CSA in Fort Lauderdale, FL

    I have been working at Spirit Airlines part-time (less than a year)

    Pros

    Travel benefits gain experience with airline industry if you can work at spirit you can work anywhere

    Cons

    Low pay doesn't care about employees point system is awful

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Spirit Airlines

    Pros

    Posiitive culture..interested in retaining valued team members... Growing rapidly

    Cons

    Lack of IATA membership.. Educating passengers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Spirit has been great serving their employees,and passengers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spirit Airlines

    Pros

    We are the fastest growing airline.
    Everyone helps each other out, we are like a family.
    We are unionized.

    Cons

    Seniority rules, lets get more planes and hire more flight attendant so I can be off reserve.

    Recommends
    Positive Outlook
  9.  

    Challenging is not the word

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in New York, NY
    Current Employee - Customer Service Agent in New York, NY

    I have been working at Spirit Airlines

    Pros

    Flight benefits as long as the flights aren't oversold, which they usually are

    Cons

    Rude and distatesful unsatisfied passengers who will curse and yell in your face

    Advice to ManagementAdvice

    Treat your customers and employees like they mean something for a change

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 6 people found this helpful  

    So many fees to be a flight attendant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spirit Airlines

    Pros

    Travel perks is the only pro, I think.

    Cons

    A few things I didn't like was that I found out if you're a flight attendant here, you are part of a union. You are paying union fees! Who cares about union dues.... what do they seriously even go to? In addition, you are REQUIRED to purchase your own uniform. What? What kind of company requires you to wear a uniform and then makes you pay for it? That is so strange to me.

    Doesn't Recommend
  11.  

    Not a good experience to say the least.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csa Front End in Fort Lauderdale, FL
    Former Employee - Csa Front End in Fort Lauderdale, FL

    I worked at Spirit Airlines part-time (more than a year)

    Pros

    Able to see what goes on behind the scenes at an airline.

    Cons

    High turnover
    Low wages
    Every day could be your last

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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