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Spirit Airlines
2.3 of 5 29 reviews
www.spiritair.com Miramar, FL 1000 to 5000 Employees
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Spirit Airlines Reviews

Updated Apr 12, 2013

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2.3 29 reviews

                             

25% Approve of the CEO

Spirit Airlines President and CEO B. Ben Baldanza

B. Ben Baldanza

(20 ratings)

17% of employees recommend this company to a friend
29 employee reviews
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Dallas, TX

Current Employee – been working at Spirit Airlines full-time for less than a year

ProsTravel
Meeting a variety of people

ConsWorking constantly, Unhappy employees, Careless management

Advice to Senior ManagementFocus on customer service FIRST and FOREMOST, and hire/recruit more people to work because that is the problem that Spirit is currently facing. The lack of people working creates a problem for current employees and customers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Miramar, FL

Current Employee – been working at Spirit Airlines full-time for more than 3 years

Pros-Great travel benefits

-Meeting new people with great personalities

-Although sometimes it feels like you're entering Oblivion, many people band together to suffer through their jobs.

-Most departments form cliques that become very sociable with one another. Although the airline morale is low, many smaller managers and supervisors try to make the best of it with their team.

Cons-Favoritism runs rampant in the airline, many people are shoved to the side to make room for others who have done nothing but gossip for a promotion

-Many people in higher management tend to be stubborn and find it difficult to adapt to new ideas or strategies.

-Ultra low cost mentality is spread throughout the airline and some departments will try to cut as many corners while keeping compliance to the bare minimum.

-Lots of cloak and dagger behavior among employees. Many will isolate themselves to protect their careers and to stay out of managements web.

-Management will take the word of one employee heavily over another without listening to the entire case. Lots of employees stay silent and would rather suffer reprimands than argue and get fired.

Advice to Senior Management1) Be unbiased about your decisions. Good management means listening to all sides of a story and understanding the problem before making judgment.

2) Raise morale. A good majority of the employees work hardf to make a living, and will easily leave if offered better pay at another job. Job retention should be an absolute priority not to mention keeping people from leaving means more company secrets safe or insider scoops private.

3) Corporate and Airport employees feel segregated and making any event exclusive to corporate employees raises jealousy and negative feelings. Be sure to include everyone as a company as we all work towards the same goal.

No, I would not recommend this company to a friend

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Fort Lauderdale, FL

Current Employee – been working at Spirit Airlines part-time for less than a year

ProsFree flights is about the only positive thing I can say about this company

Consthe worse customer service I've ever seen and the fellow co workers are rude to one another

Advice to Senior ManagementPut me in charge of customer service and hiring and firing and I will fix the company!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Fort Lauderdale, FL

Former Employee – worked at Spirit Airlines full-time for more than 3 years

ProsThere is a lot of growth in this company and career advancements.

ConsEmployees are not paid fairly for the amount of work and responsibility that is performed.

Advice to Senior ManagementThe culture and values at this company remain a mystery. There is so much potential in this company, but it all starts by treating the employees with respect. Motivation through fear is not a productive way to run a company.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Carolina, PR

Current Employee – been working at Spirit Airlines part-time for more than a year

Prosusually if you are lucky you can flight for free

Consyou cannot always have the privilage to flight with Spirit because, the airplanes usually are broken. the staff is very unprofessional and usually treats customers like bargage.

No, I would not recommend this company to a friend

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Fort Lauderdale, FL

Current Employee – been working at Spirit Airlines full-time for more than 3 years

ProsAs an airline employee you can travel for free as long as the flight is not full. Unfortunately, that is the only advantage to working at Spirit and it is one you would get with any airline.

ConsManagement does not care about the employees. We had to start as part timers (20 Hrs/Wk ), and had to purchase our own uniforms which were very low quality and expensive ($275). They took the cost out of our paychecks. Very low wages, not too much above minimum wage. During training we were assured that although starting pay was very low, we would receive raises every 6 months. This was followed by constant wage freezes, so those raises took much longer. It took 3 years just to get up to ALMOST $10/Hr and then they hired a bunch of new people and found reasons to get rid of everyone that had finally gotten their way overdue wage increases.
They had us on 8.5 Hr shifts (half Hr for unpaid lunch) but they kept us so busy that most of the time we would not be able to take the lunch break and they would refuse to pay us for working that extra half hour. This company started out in Detroit and relocated to Florida because they knew they could abuse the employees and get away with it in Florida

Advice to Senior ManagementTry treating your employees fairly and pay them a reasonable wage for all the hassles and responsibilities you put on them

No, I would not recommend this company to a friend

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Miramar, FL

Current Employee – been working at Spirit Airlines full-time for more than a year

ProsAble to travel almost anywhere at minimal cost.
Dynamic work environment, always some creative, new fee or new source of revenue.
creative ideas and solution for growth.

Conspoor work-life balance. Management prefers the employees to stay extra, just for the sake of staying. It's all about appearance.
pay is not competitive. the travel benefits are "included" in your compensation - it is valued at about 10% of your salary, but with flights being mostly full, it is difficult to make use of the benefit.

Advice to Senior ManagementBase promotions on the quality and quantity of work, not based on the hours the employee spends at the office.
Work on creating a better work-life balance. be understanding when employees need to leave at a specified time to interact with their children, especially if they then work from home after their children go to bed.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Fort Lauderdale, FL

Former Employee – worked at Spirit Airlines part-time for less than a year

ProsLots of down time between flights. Friendly workers, mostly west indian chaps.

ConsHorrible moral, people being fired all the time for showing up 1 minute late. Supervisors constantly being replaced. Botched up micromanagement style here, looking to penalize workers instead of correcting. Inadequate and poorly maintained support equipment.

Advice to Senior ManagementGet newer equipment and also train the heck out of newbies. When I asked for a checkout on the equipment and was told by one supervisor to just drive it like you do your car.

No, I would not recommend this company to a friend

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Fort Lauderdale, FL

Former Employee – worked at Spirit Airlines full-time for more than 3 years

ProsGreat Co-workers, felt like we were stuck in the same hell hole together. Alot of OT

ConsExtremely overworked, Morale on Mx dep. is on the floor, all the flight benefits they say they give you, you cant really enjoy because you are either always working or the planes are always full. The pay is in no way competitive to other airlines and the only reason why Im still in this miserable place is because Im waiting for jet blue to open a position. No Help from Station Managers all the way up to CEO Ben Baldanza.

Advice to Senior ManagementThis advise is to the board of directives, GET YOUR MONEY AND RUNN!!!! If you keep the same people running this airline the way it is, it will crash to the ground. The previous owners who created spirit airlines should had left this clowns some notes on how to run an airline.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Miramar, FL

Current Employee – been working at Spirit Airlines

ProsGrowth, incredibly successful business model.

ConsHR related functions. Lack of objective annual performance review.

Advice to Senior ManagementTake care of your employees.

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