Spirit Airlines

  www.spiritair.com
  www.spiritair.com

Spirit Airlines Reviews

Updated November 1, 2014
Updated November 1, 2014
63 Reviews
2.5
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Spirit Airlines President and CEO B. Ben Baldanza
B. Ben Baldanza
43 Ratings

Review Highlights

Pros
  • Flight benefits (though this is basically the same with working for all airlines) (in 9 reviews)

  • Free flights and buddy passes, training takes place in Florida for 2 weeks for free (in 6 reviews)


Cons
  • 50/ hr pay for customer service agents in fort lauderdale airport (in 6 reviews)

  • Knowledge silos, low pay, low morale because people feel like higher ups don't care, all of the good people leave soon (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    So many fees to be a flight attendant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spirit Airlines

    Pros

    Travel perks is the only pro, I think.

    Cons

    A few things I didn't like was that I found out if you're a flight attendant here, you are part of a union. You are paying union fees! Who cares about union dues.... what do they seriously even go to? In addition, you are REQUIRED to purchase your own uniform. What? What kind of company requires you to wear a uniform and then makes you pay for it? That is so strange to me.

    Doesn't Recommend
  2.  

    Good place to start, anyway.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Passenger Service Agent in Minneapolis, MN
    Current Employee - Passenger Service Agent in Minneapolis, MN

    I have been working at Spirit Airlines full-time (more than an year)

    Pros

    Free flights and buddy passes, training takes place in Florida for 2 weeks for free

    Cons

    No raises unless you are promoted, airline itself is very poor (delayed flights, cancelled flights), their support for their own workers is poor.

    Advice to ManagementAdvice

    Please please please support your fellow employees! Cancellations are tough, and having no one there to help you out during them is the worst morale killer of your team.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Customer service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Fort Lauderdale, FL
    Former Employee - Customer Service Agent in Fort Lauderdale, FL

    I worked at Spirit Airlines full-time (more than an year)

    Pros

    Benefits to travel, discounts, dental and medical, personal growth

    Cons

    time off was not that great...

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Spirit Airlines is the most unprofessional and disorganized company I have ever experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Corporate in Miramar, FL
    Current Employee - In Corporate in Miramar, FL

    I have been working at Spirit Airlines full-time (more than an year)

    Pros

    Nothing, if your looking at working with Spirit, turn and run away fast!

    Cons

    Worked at the "corporate" office for over a year and thought it would get better but each day provides unbelievable incompetence of management. I'm still working here but have started looking to get out of this place. An upgrade of the facility will mean nothing given the same managers. It's a shame since I really wanted to stay but they don't rate dead last in the world for a commercial airline for nothing. Employees are actually treated much worst them their customers!

    Advice to ManagementAdvice

    The management of the entire company is so bad I don't no where to start

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    No trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at Spirit Airlines full-time (more than an year)

    Pros

    Pay is decent and the benefits are good. Hold a line quickly because the turnover rate is so high at spirit .
    Medical benefits are amazing

    Cons

    Bad management, union basically walked the flight attendants out the door with the lack of motivation to help the FA's.

    Advice to ManagementAdvice

    Lying and trying to promote change and growth only works when you actually treat your employees like human beings . Maybe give a new contract to the flight attendant group after 8 years of so called negotiations.
    What a joke .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Easiest Job in the WORLD

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spirit Airlines

    Pros

    Short service because everything is for purchase

    Cons

    Crappy passengers with terrible attitudes, but if you have a backbone and are quick witted, there are no problems

    Advice to ManagementAdvice

    put more toilet paper on the planes, and clean them!!

    Approves of CEO
  8. 1 person found this helpful  

    The least popular, fastest growing airline in America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miramar, FL
    Former Employee - Anonymous Employee in Miramar, FL

    I worked at Spirit Airlines full-time (more than an year)

    Pros

    Decent co-workers, great bosses, flight perks, improving culture

    Cons

    Knowledge silos, low pay, low morale because people feel like higher ups don't care, all of the good people leave soon.

    Advice to ManagementAdvice

    Reward excellent employees in order to keep them around, don't pick a marketing campaign that seems like it was created by a group of high school boys. Continue efforts to improve culture, be genuine about it.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Fun but not conducive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in Miramar, FL
    Former Employee - Developer in Miramar, FL

    I worked at Spirit Airlines full-time (more than an year)

    Pros

    Some really nice people to work with.

    Cons

    Terrible management who have no employee interest

    Advice to ManagementAdvice

    Take care if your employees!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Need I say more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Planner in Miramar, FL
    Former Employee - Maintenance Planner in Miramar, FL

    I worked at Spirit Airlines full-time (more than 3 years)

    Pros

    Great people, flight benefits, flexible schedule. Central to many essential places, banks, pharmacy etc. (Able to run a quick errand)

    Cons

    Shady people, horrible maintenance program (AMIS is horrible), Processes change all the time without actual documentation enabling them to be able to go back on their word whenever necessary. Tribal type of knowledge. Insulting pay. Eggshell type of work environment. You will always feel like today is your last day.

    Advice to ManagementAdvice

    In order for you to retain and motivate your employees some form of formal training should be given. You can only throw a bandaid on things until it becomes unmanageable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Growing but Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Miramar, FL
    Current Employee - Senior Manager in Miramar, FL

    I have been working at Spirit Airlines full-time (more than 3 years)

    Pros

    Flexible work schedule and GREAT group of people to work with and for. We are growing very fast and with that comes "growing pains" but we work together, work hard, and we will be bigger and better for it.

    Cons

    Growing means learning and change. Staffing needs "beefed" up to allow management and current staff to focus and not be pulled away on multiple projects / "fires".

    Advice to ManagementAdvice

    Keep up the good work. We have made huge improvements over the last couple years and WE WILL GET THERE!!!

    Recommends
    Positive Outlook
    Approves of CEO

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