Spirit Airlines

  www.spiritair.com
  www.spiritair.com

Spirit Airlines Reviews

Updated December 14, 2014
Updated December 14, 2014
68 Reviews
2.7
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Spirit Airlines President and CEO B. Ben Baldanza
B. Ben Baldanza
45 Ratings

Review Highlights

Pros
  • Flight benefits (though this is basically the same with working for all airlines) (in 9 reviews)

  • Free flights and buddy passes, training takes place in Florida for 2 weeks for free (in 6 reviews)


Cons
  • 50/ hr pay for customer service agents in fort lauderdale airport (in 6 reviews)

  • Knowledge silos, low pay, low morale because people feel like higher ups don't care, all of the good people leave soon (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great benefits and people, terrible corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL

    I have been working at Spirit Airlines full-time (more than an year)

    Pros

    Health care (at the moment) is excellent, great people to work with, see the nation and world on travel benefits/on the job.

    Cons

    No non-revenue travel until 3 months of employment (including Spirit).

    Advice to ManagementAdvice

    How about a commuter policy for your flight attendants?? Get off the pilot high horse and give some love to the hardworking flight attendants...you know you have a fair share of commuters, even if you do not approve of commuting! Get serious.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Ramp Service Agent in Fort Lauderdale, FL
    Former Employee - Ramp Service Agent in Fort Lauderdale, FL

    I worked at Spirit Airlines full-time (less than an year)

    Pros

    The only pro to working at Spirit Airlines was the free flights.

    Cons

    - Unprofessional supervisors
    - Low pay for hard work

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Smug arrogant middle managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miramar, FL
    Former Employee - Anonymous Employee in Miramar, FL

    I worked at Spirit Airlines as a contractor (less than an year)

    Pros

    It's a job for a large airline that is located in south florida

    Cons

    Arrogant and smug management from the top to the middle. They constantly move people around and bully them into making moves they don't want and then try to get them to quit.

    Advice to ManagementAdvice

    Stop haing Jet Blue envy. You nickle and dime your passengers and you refuse to admit it. Your middle managers are overweight and loud obnoxious bastards.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    REALLY?!?!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Flushing, NY
    Former Employee - Customer Service Agent in Flushing, NY

    I worked at Spirit Airlines full-time (less than an year)

    Pros

    Some of my fellow workers

    Cons

    There was no 'up-side' with this company.

    Advice to ManagementAdvice

    This company needs a whole new game plan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Flying with some great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Dallas, TX
    Current Employee - Flight Attendant in Dallas, TX

    I have been working at Spirit Airlines full-time (less than an year)

    Pros

    Fabulous health benefits, 401 K, when you have a line you can make your own schedule, some great flight attendants, AMAZING UNION, flight benefits,travel, fun job.

    Cons

    Cleanliness of planes, stocking problems, no stock options, management is totally disconnected , planes run constantly so maintenance can not keep up.

    Advice to ManagementAdvice

    Planes need to be cleaned( I've never seen the bathrooms cleaned!) , stocked and maintained better. This is part of our customer service. It makes our company look bad. I believe it would make our company more money if these issues were addressed.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    A great company with lot of career growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Spirit Airlines full-time (more than 3 years)

    Pros

    Lot of growth opportunities,
    Fast paced challenging work environment,
    Upper management supports with constructive ideas and trusts in giving additional responsibilities if you are in it to win it !,
    Good Salary and annual increase is fair based on individual performance,
    Great Travel and Medical Benefits,
    A proven business model resulting in lot of future slated projects which will help in job security.

    Cons

    Increase in growth has resulted in more employees and Spirit Customer Center is running out of space. Does not have a better work office with latest equipments and a clean office.

    Advice to ManagementAdvice

    Should start giving employee stock options - This will make significant change in employee productivity and will automatically bring smiles,
    Increase company reputation with our end customers - We can do this with our proven business model!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I loved it!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Detroit, MI
    Current Employee - Flight Attendant in Detroit, MI

    I have been working at Spirit Airlines full-time (more than 8 years)

    Pros

    it was like a big family

    Cons

    you missed your real family

    Advice to ManagementAdvice

    Be more understanding

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Growing airline, starting to invest in employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miramar, FL
    Current Employee - Anonymous Employee in Miramar, FL

    I have been working at Spirit Airlines full-time (more than an year)

    Pros

    Flight benefits, stability (growing aggressively, which is excellent news in the industry)

    Cons

    Most departments are under-staffed, creating a heavy workload on current employees

    Advice to ManagementAdvice

    Reward the people that have gone well and above their job descriptions to help make Spirit successful, it will improve moral and ultimately improve the business

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    A former employee..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Fort Lauderdale, FL
    Former Employee - Customer Service Supervisor in Fort Lauderdale, FL

    I worked at Spirit Airlines full-time (more than an year)

    Pros

    An Airline trying to compete with some of the major airlines.

    Cons

    The airline operates very un-professionally....The culture proves that there is no loyalty to their employees. I was employed for over 1 year as a supervisor with 7 other supervisors, and after 1 year I was the last supervisor employed. I even had other employees from other airlines asking me why the turnover rate was so high, and I had no answer.

    Advice to ManagementAdvice

    Stop Laying off quality employees... You can not start a career with a company that does not value their employees...

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Fort Lauderdale, FL
    Former Employee - CSA in Fort Lauderdale, FL

    I worked at Spirit Airlines part-time (less than an year)

    Pros

    Flight benefits and that is about it

    Cons

    To many to list unprofessional, no class, low pay

    Advice to ManagementAdvice

    Educate yourself on what good customer service is

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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