Pros

The best thing is the many different people you will work with.The employees are friendly and some become good friends even outside the buisness. You are always learning about the new items available in the Departments you are working. There are many different departments to learn and each one of them has the a unique customer. Scuba you get the ocean oriented individual while in ski shop you get the person who lives for the cold. The pro deals are an excellent incentive for employees and each employee gets 25% off of in-store purchases.

Cons

The time can go by really slow if all of the "projects" are done and the customers are few. The place has drama happening all the time. The customers can sometimes get really pushy about trying to get a price for lower then what it says on the tag. The coverage for departments can be low sometimes and you end up watching 2 or 3 departments at once by yourself which gets hectic.

Advice to Senior Management

To be more considerate to employee's feelings. I have seen to many good people go because manager's explode with anger towards them. When a person from corporate is coming into the store you need to relax. I know its the big guys but your frustration trickles down to employees which is a horrible feeling.