Sport Chalet

  www.sportchalet.com
  www.sportchalet.com

Sport Chalet Reviews

Updated November 19, 2014
Updated November 19, 2014
103 Reviews
2.4
103 Reviews
Rating Trends

Recommend to a friend
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Sport Chalet Chairman, President, and CEO Craig L. Levra
Craig L. Levra
58 Ratings

Review Highlights

Pros
  • Good reputation in the consumer world, pro-deals from major brands (in 22 reviews)

  • Fun if you love being surrounded by sports stuff-great discount (in 7 reviews)


Cons
  • no raises, sell visas and warranties (in 11 reviews)

  • If you are full time you are required to work 2 of the 3 days Friday, Saturday, and Sunday (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Management sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Footwear Sales Associate in Las Vegas, NV
    Current Employee - Footwear Sales Associate in Las Vegas, NV

    I have been working at Sport Chalet part-time (less than an year)

    Pros

    Pro deals, Pro deals, Pro Deals

    Cons

    Management, score cards, pay, poor store level leadership

    Advice to ManagementAdvice

    Trust your employees that they can sell without stupid scorecards.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    not what it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sport Chalet full-time (more than 5 years)

    Pros

    great environment, tons of equipment, good apparel and shoes, good rental program

    Cons

    have wrong focus towards customer service. all about the numbers and not what the company was built on which is taking care of the customer

    Recommends
    Negative Outlook
  3.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sport Chalet

    Pros

    good times and good riches

    Cons

    bad times happen when people are crazy

    Advice to ManagementAdvice

    keep up the good times

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Sales Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Torrance, CA
    Current Employee - Sales Associate in Torrance, CA

    I have been working at Sport Chalet part-time (more than an year)

    Pros

    Great atmosphere
    Great Products
    Great Discount

    Cons

    Poor management
    Low pay
    No raises
    Random Shift hours

    Advice to ManagementAdvice

    treat your employees better and you'll have a better rate of employees who stay

    Doesn't Recommend
    Neutral Outlook
  6.  

    Good job, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apparel Department Head in Mission Viejo, CA
    Current Employee - Apparel Department Head in Mission Viejo, CA

    I have been working at Sport Chalet full-time (less than an year)

    Pros

    Good leadership opportunities and perks. Free ski rentals and a decent discount.

    Cons

    Compensation is low and you don't receive training in other departments even as a manager.

    Advice to ManagementAdvice

    It would be helpful to receive training about other departments.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A lot of changes going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Specialist in San Marcos, CA
    Current Employee - Retail Specialist in San Marcos, CA

    I have been working at Sport Chalet part-time (more than an year)

    Pros

    Company just got bought and district manager just quit. Thank goodness. More positive every day

    Cons

    This company offers no incentive or pay increase

    Advice to ManagementAdvice

    Protect your people

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Terrible Corporate system and management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Sport Chalet part-time

    Pros

    Great coworkers, Somewhat okay discount, few good managers

    Cons

    The store is a complete disaster. The Corporate heads are old, out of date, and out of touch with their market research. There is no chance of pay raise, barely a chance of advancement unless you are a "yes man" to whomever decides to have a power trip that day. No acknowledgement for hard-workers. No commission for anything sold but they push you to sell because they get kickback. No benefits as part-time because they can't afford it. No communication and too many secrets in how they advance employees.

    Advice to ManagementAdvice

    Pay attention to hard workers not the pushy used car salesmen type. Get up to date with 2014 and learn from larger sporting goods stores.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Huntington Beach, CA
    Former Employee - Customer Service in Huntington Beach, CA

    I worked at Sport Chalet full-time (more than an year)

    Pros

    I enjoyed the energy my co-workers had. Made me look forward to coming to work and helped make the time go by quickly. The company likes you to be active and encourage you to participate in different clinics to learn about the products they sell. This is a lot of fun and made me more comfortable as a sales associate having more knowledge. They are flexible with school and family schedules. I never felt uncomfortable asking for time off when I needed it.

    Cons

    This is a beach community so you get an odd mix of customers ranging from locals to tourists. Full time benefits were so-so. They changed health coverage a little while ago and the new coverage kind of sucks. I disliked having to push visa cards on my customers because management makes you basically harass the customer to get a visa. I wouldn't say that there is much room for promotion unless you work in scuba and need certification to become a dept. head

    Advice to ManagementAdvice

    I did not like having my department gauged against the cashiers for visa enrollment. I felt it was their job as the money takers to push the visa cards anyway. What else are they doing while we are out on the floor selling all the other products. I understand making the other departments sell extra insurance specific to the products in their departments but the visa cards are a little ridiculous. In all honesty I would warn my pleasant customers that I had to offer them a visa card in order to keep my job but I was not going to push it if they didn't want to hear my speech. I would also warn them that they would be harassed by the cashiers about the visa cards so they wouldn't be so put off by the company and my service to them as a customer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    For experience only.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at Sport Chalet full-time (more than 5 years)

    Pros

    Discounts, variety of products, diverse customers.

    Cons

    Pay, work-life balance, benefits, incentives, promotion opportunities, hours during holidays.

    Advice to ManagementAdvice

    Core values are gone, it's become a Wal-Mart of sporting goods and soon to be a Kmart if not careful.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Hung Out to Dry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sport Chalet

    Pros

    Nice stores, good employee discounts.

    Cons

    Company likes to blame its mangers when stores are negatively effected by general economic conditions. Middle management adept at deflecting. You never feel that anybody has your back. Sport Chalet preaches "team"; it doesn't live team.

    Advice to ManagementAdvice

    Get rid of the used-car bozo at the top.

    Doesn't Recommend
    Disapproves of CEO

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