Sports Authority Reviews

Updated August 19, 2015
51 reviews filtered by
  • Chicago, IL Area
  • Any Job Title
  • Any Status
Employment Status

Reset
2.6
Rating Trends
Recommend to a friend
Approve of CEO
Sports Authority Chief Executive Officer Michael E. Foss
Michael E. Foss
12 Ratings

Pros
  • Employee discount is really good (in 59 reviews)

  • Cost plus 10% days (which brings the price down to what you would pay at Walmart but hey, we appreciate your hard work (in 23 reviews)

Cons
  • The goals they set for sales, loyalty cards, extended coverage plans, selling stuff online (AOS) are so unrealistic and out of the employees control (in 17 reviews)

  • Upper Management changes happen often (in 34 reviews)

More Pros and Cons

51 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Great goals, not so realistic expectations.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warrenville, IL
    Former Employee - Anonymous Employee in Warrenville, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sports Authority full-time (More than 3 years)

    Pros

    Great employee discount. Decent brand assortment. If you've got a great personality and don't mind a little hard work, you will go far!

    Cons

    Must be a self-trainer. Product needs to be more market focused. Based out of Denver and what works in Denver does not necessarily work everywhere else in the country.


  2. hardlines manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calumet City, IL
    Former Employee - Anonymous Employee in Calumet City, IL

    I worked at Sports Authority full-time (More than a year)

    Pros

    very relaxed environment, flexible working schedules, relaxed dress codes. The operations portion of the business is very simple and controlled.

    Cons

    Limited payroll availibilities, understaffing creates customer service and tasking conflicts. Customer service scores very unrealistic in terms of company goals vs customer experience

    Advice to Management

    Revamp customer service score structure and take a look at core customer base to determine real needs. Add better training program in place target specific areas so that associates are well prepared to assists customers.


  3. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Crystal Lake, IL
    Former Employee - Customer Service Representative in Crystal Lake, IL
    Doesn't Recommend
    No opinion of CEO

    I worked at Sports Authority part-time (Less than a year)

    Pros

    Team members were very friendly. Employee discount was amazing

    Cons

    Management was unprofessional and inappropriate at times. Very slow during week days, very boring at times.

    Advice to Management

    Be more professional and fair with employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. it was a great experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service/Cashier in Chicago, IL
    Former Employee - Customer Service/Cashier in Chicago, IL
    Recommends

    Pros

    amazing discount! flexible schedule great managers and co-workers

    Cons

    unfortunately, it was only seasonal only a few hours a week +10hrs but under 20 hrs. system would be much better is upgraded. my store had a short staff except holidays.


  6. It is a completely pleasant experience. its like working with a family in a very fun enviroment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cash Lead in Schaumburg, IL
    Current Employee - Cash Lead in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the are very flexible with the schedule. I have never been denied for time off. They are great about letting associates get the hours they want to work.

    Cons

    The management team sometimes doesnt work as hard as others. I feel as though they barely even work 40 hours and its not consistent

    Advice to Management

    Store managers need to work a bit harder and push associates to do better. instead of delegating tasks, maybe they should also be involved on the sales floor.


  7. WAREHOUSES ARE CRAP!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Romeoville, IL
    Current Employee - Warehouse Associate in Romeoville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sports Authority full-time (More than 5 years)

    Pros

    Discount in stores are good. BUT There is no personal growth, raises are terrible or non existent, benefit prices are high and you are forced and encouraged to go on public insurance. They say they are for the employees with all their immature incentive programs - but it is smoke and mirrors to how employees are really treated.

    Cons

    There is no regard on how associates are treated from Mgmt. And if you say something, you are disciplined. It is no wonder turnover is so high. Your hours are cut short for a day or week and you are told on that day! Safety is terrible with messy and cold warehouses. Mgmt. only walks around, never pitches in to help. Instead they bark and swear at you and tell you your quality and productivity is not what it should be. Only favorites, "who look like them are promoted or offered training." Mgmt. plays with numbers so they don't get in trouble with their bosses. In the event they finally get someone in here to improve the place or know what is really going on, they are terminated.

    Advice to Management

    Start all over with new management through out. Consider offering benefits employees can afford when they are making such low wages. Get rid of some of the programs in place as they mean and count for nothing! Their programs are an insult!


  8. DO NOT APPLY TO BE A CASHIER!! Bad pay for same work as others.......

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Chicago, IL
    Current Employee - Sales Associate/Cashier in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sports Authority part-time (Less than a year)

    Pros

    Great discount, Okay benefits when full time. Okay money if you are a MANGER

    Cons

    A lot, can't work over 40 hours. No overtime pay on holidays unless you are a full time. As a cashier you are forced by your mangers to talk people into buying protection plan on pointless stuff like basketballs worth $14.00 when plans start at $4.00 for one year. Its understand on big price treadmills, sunglass, gopro's, etc Then you NEED to ask for loyalty card if not sign them up or unless you get yelled at. As a cashier 30% of your raise is based off the percent of signs you have, to be a cash lead you need to be above 40% of all times. They except you to work your butt off when you are getting paid the same as the person on the floor doing nothing but helping people find stuff. You deal with cash, phone calls, protect plans, loyalty signs up, greeting people, returns and exchanges, incorrect price signs, BUT the person on the floor has to deal with people needing to find a specific product or small task one at a time. Cashiers do twice the amount of work as the people on the floor but they get paid same money. DO NOT APPLY FOR CASHIER JOB.

    Advice to Management

    Realize that everyday is not going to be perfect and instead of pushing your employees by yelling at them over the walkie, how bout you get on the floor and join us. When a manger is asked by an employee because a customer is mad or wants to talk to you, don't say you are on break. Get off your butt and go. You once were in our position you should know how it is.


  9. it's alright

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Wilmette, IL
    Current Employee - Sales Associate in Wilmette, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sports Authority part-time (Less than a year)

    Pros

    the discount is freaking awesome

    Cons

    low pay, pressure on sales


  10. Ok place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Neutral Outlook
    No opinion of CEO

    I worked at Sports Authority part-time (Less than a year)

    Pros

    The discount here is really good. Flexible schedule and good job to earn extra cash.

    Cons

    Disorganized from top to bottom. Company culture is typical of retail with lots of turnover. Corporate pushes reward program more than sales. I constantly had great sales numbers but was always in trouble for not signing customers up for rewards program and "warranty" add ons for products sold.

    Advice to Management

    Focus on customers and lay off the complete focus on rewards sign ups. Practice what you preach.


  11. Prejudice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in North Chicago, IL
    Current Employee - Cashier in North Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The Web page said I needed at least 5 words. DO NOT WORK HERE, PERIOD!

    Cons

    How any African American store managers are there? That's right, NONE. Many qualified associates. No training unless you consider a computer a good teacher. Second rate managers attempt to provide additional training but do not know or understand what it is they are teaching. Good job for an invalid or thief. Cost plus 15% discount. That means half off retail pricing based on margin. Abuse it while.you can. Hook up friends and family but be smart it is watched closely. To balance your pay buy at cost and sell to make a profit for yourself.

    Advice to Management

    For 8.00 an hour you can aggressively sign up customer loyalty accounts, ensure CEI is met, sell ECP, (Extended care plans), make sure to Look In Side All, increase overall sales or lose hours. Absolutely NO Loyalty! Never again.



Showing 51 of 896 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.