Sports Authority Reviews
Updated Feb 15, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 225 ratings Employees say it's "OK" |
CEO Rating
Based on 11 ratings
Interim CEO |
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Pros
Sports Authority is a place where you can meet fun people and get experience in a fast paced retail environment. You get a good discount, and there are definitely opportunities for motivated people to make extra money.
Cons
Some of the managers are less hard working than others. Definitely get the vibe of "do as i say, not as i do." Small examples are managers texting on the floor while yelling at associates to get to work; and sitting in the back office all day.
Pros
Working in sports, cool products and some great vendor reps. People overall are good people but senior management is very tough to work for.
Cons
Don't reward the doers or focus on execution. Don't empower their employees, encourage micro managing and don't fight to retain good people.
Pros
well known
fun atmosphere
good benefits / discount
Cons
poor leadership
seems like the leaders at corporate are all about their own PR
We keep hiring these consultants as leaders even though the workers aren't getting results
who's running the company? Marketing????
Advice to Senior Management
Stop focusing on going public and start focusing on the people
Pros
Benefits like free Big Bear Snowboarding, small discount, great people who shop there and visit. But despite the negatives, they have really good customer service. They will do just about anything to make the customer happy at the end of the day.
Cons
The return process is too complicated for employees. It makes the cashier look incompetent because it is a hassle and takes a lot of time. They should not have one person only to manage returns, its too much and not fair. From the perspective of an employee, the return policy is too relaxed. People got away with returning items that were clearly used.
Advice to Senior Management
Managers should work on communication.
Pros
If you meet your sales you are rewarded okay,
Hours are flexible.
People are friendly.
Free food and easy going atmosphere.
Cons
Management is iffy and sometime overlook your efforts if they are not sales related.
Pros
+ 25% Discount
+ Co-workers are decent people.
+ I am trying to think of other pros and honestly can not think of anything else.
Cons
+ Terrible management.
+ Too much emphasis on pushing silly sales items (insoles, socks, coverage plans)
+ The HINT program (the survey that pops out every other receipt) is a complete waste of time. Not anon., and could cost people their jobs if the auditor reviews the cameras and sees you aren't highlighting every survey that comes out.)
+Definite favortism among employees and management.
Advice to Senior Management
WORK ON MICRO-MANAGEMENT. The communication between management as well as management to employees is awful. Learn how to communicate and don't go behind people's backs.
Pros
You work with a lot of sports related things. The people there are also into sports. Their hours of operation are reasonable.
Cons
Some of the cash registers were old. The people that came in were sometimes rude. The managers always pushed for warranties.
Advice to Senior Management
Operate like a family oriented store. Treat employees with respect because they do work hard. Always be helpful to the employees
Pros
Everyone is level headed and relatively young. If you make a mistake willing to correct you without getting mad.
Cons
Get paid the same amount whether you are the morning guys who unload the trucks, stock the shelves, help the ctomers and clean the store or the night guys who just help customers.
Advice to Senior Management
The management I have dealt with have been great and helpful
Pros
- It's a job
- Meeting new people
- Manager's discount
- Tuition reimbursement (even though they get pissed off when you want to change your availability so that you can actually attend school)
Cons
- Their whole training process SUCKS! They throw you into new positions with no training whatsoever and basically assume that you know what you're doing. Even in management positions. It's all a learn-as-you-go process. Then you get scrutinized for making mistakes and not knowing what you should be doing. You're given keys to the store, are responsible for handing thousands of dollars, and have to babysit all these associates, yet you're not told how to do it. They have no idea how frustrating and embarassing this is, especially for a new manager.
- Upper management NEVER appreciates or recognizes their merch managers. We do all of the physical work, take care of how the store looks, take care of how the warehouse looks, clean up after all the lazy people who work in the store who leave trash and fixtures everywhere... yet what do we get in return? They ask us why we haven't done this, and why we haven't done that. And this new sales manager gets credit and bonuses when sales are up?? Such bullsh*t! How do they know sales aren't up because of they way us merch managers merchandised the product? And then upper management wants us to come up with ways to motivate and recognize our team. Haha. Why should I want to do this when I'm not recognized for all the hard work that I put in every single day?
Advice to Senior Management
If you want to be a "Top 50" company to work for you have a long, long, looooong way to go. You need to learn how to appareciate ALL of your staff, especially management.. and not just certain managers, ie STLs. If you want us to enjoy working here and to appreciate our team, then give us some incentive for our hard work.And you really need to develop a training program for all new employees or people going into new positions. I've worked for a "Top 50" company before and you should be embarassed about your "training" program... which is basically just throwing everyone into the fire. Top 50 companies don't even allow their employees to work alone or on the sales floor until they're trained 100% and comfortable in their new position. I can honestly say that I'm embarassed to work for this company and have no respect for it. I'm only here to pay my bills and will be running out the door as soon as I finish school... And I will never return or recommend this job to anyone.
Pros
great co workers make work bearable
Cons
promotion are given and not trained fully
Advice to Senior Management
pay is too low that is why great worker walk away


