Sports Direct

www.sportsdirect.com

Sports Direct Reviews

Updated January 20, 2015
Updated January 20, 2015
110 Reviews
2.3
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sports Direct CEO David M. Forsey
David M. Forsey
44 Ratings

Review Highlights

Pros
  • Easy work, 15% discount, holiday pay every 3 months (depending on your hours) (in 7 reviews)

  • As it was my first job, and i was still at school, I was given flexible working hours around my school work (in 4 reviews)


Cons
  • you have a zero hour contract so you can never guarantee whether you will have work (in 19 reviews)

  • Everybody is on a 0 hour contract so they can take advantage of staff desperate for hours (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for if you are interested.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager/Store Manager
    Former Employee - Assistant Manager/Store Manager

    I worked at Sports Direct full-time (more than 10 years)

    Pros

    Excellent career advancement opportunities, great bonus incentives for full-time staff and excellent incentives for Casual staff.

    Cons

    For some the zero hour contract poses a bit of an issue with respect to guaranteed hours, but for most it is very agreeable. Occasional unsociable hours.

    Advice to ManagementAdvice

    Every store operates differently due to the individual qualities of different store managers. Some seem highly motivated and desire to be at work where others are simply coasting along held by the promise of untold wealth to come.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    NOT BAD BUT I LOVE MY NEW JOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant in London, England (UK)
    Current Employee - Casual Sales Assistant in London, England (UK)

    I have been working at Sports Direct full-time (more than a year)

    Pros

    Fun customers, lots to do, you not allowed to be seen standing around so you always keep busy , pays not bad, worked with a few good people, deliveries and stock take were always fun

    Cons

    Time limits are not enough so you feel like its impossible, BFL sales are hard work but if you have banter with the customers then your more likely to sell, work load is a lot sometimes depending on how many people you have on shift and zero hour contracts, so you pretty much always on call

    Advice to ManagementAdvice

    RECONSIDER ZERO HOUR CONTRACTS and my mind to you 'Store Managers'

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    an exhausting but both a financially and emotionally rewarding experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant in Crayford, England (UK)
    Current Employee - Casual Sales Assistant in Crayford, England (UK)

    I have been working at Sports Direct part-time (more than a year)

    Pros

    making friends with other staff and becoming a little family helping enthusiasm and motivation around the store

    Cons

    lots of tasks to do in little amount of time! can be challenging sometimes

    Advice to ManagementAdvice

    breaking down large tasks to prevent demotivation and discouragement of enthusiasm in the store which can reflect badly onto our customers giving them an unpleasant shopping experience

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Well run store, other staff helpful and had a good time working for them

    Former Employee - Sales Assistant in Trowbridge, England (UK)
    Former Employee - Sales Assistant in Trowbridge, England (UK)

    I worked at Sports Direct part-time (less than a year)

    Pros

    -Team worked very well together
    - Some of the staff who worked there had been there for some time which suggested there were good opportunities
    - Was working as a summer job. I was treated as well as other staff and offered a good amount of hours

    Cons

    - No parking arrangements for the store I was in so I spent quite a bit to park for work.

    Advice to ManagementAdvice

    - Subsidise or arrange parking

    Recommends
  6.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant
    Current Employee - Casual Sales Assistant

    I have been working at Sports Direct part-time (less than a year)

    Pros

    Easy Work for the most part
    Staff are nice enough

    Cons

    Morale
    Zero hour contract
    Treated like a slave
    Pretty much everything

    Advice to ManagementAdvice

    Rethink and get rid of bags for life.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Worst Job!

    • Work/Life Balance
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Sports Direct as a contractor (less than a year)

    Pros

    Only good thing about this shoddy organisation was the uniform!

    Cons

    Horrible managers
    Poor training
    On the job training that requires you to pick up everything in one go
    The constant need to achieve KPI's through promoting and selling the RIDICULOUS Sports Direct bags that nobody wants to buy because they are UGLY and look like glamourised bin bags!
    Managers unprofessional in front of customers; addressing staff in rude manners and disregarding customer service
    Have to stay behind and clean once the shift is over
    Managers speak and discuss private staff and colleague matters on the shop floor, in front of other staff members
    Paranoia about secret shoppers! -__-

    Advice to ManagementAdvice

    Train your staff!
    Management is too rude
    And the reason you always have secret shoppers is because your customer service is never nowhere near EXCEPTIONAL!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    unorginised school play gorund

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Assistant in Weston-super-Mare, England (UK)
    Former Employee - Sale Assistant in Weston-super-Mare, England (UK)

    I worked at Sports Direct part-time (more than a year)

    Pros

    flexabilty and some of the other staff

    Cons

    wasn't organised, was never fair, zero hour contracts were a joke, never got any proper training, stressfull for customers and staff

    Advice to ManagementAdvice

    Sort out contracts and help the people who work in the stores more but giving them benefits and better opportunities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant in Chelmsford, England (UK)
    Former Employee - Casual Sales Assistant in Chelmsford, England (UK)

    I worked at Sports Direct as a contractor (less than a year)

    Pros

    Banter with most the staff

    Cons

    Company not willing to invest any money
    Managers are very unprofessional, ignore staff and throw tantrums when don't get own way
    Take advantage of staff through 0hour contract

    Advice to ManagementAdvice

    Set company values
    Invest in the company
    Sort out branding
    Train staff better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Unpleasant to say the least

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Direct part-time (more than a year)

    Pros

    All the staff were as uninterested as I and so were fun to chat with. Zero hour contract meant I could pass up shifts and find cover whenever necessary.

    Cons

    Management treated me horribly as I was not their favoured employee. I was given zero opportunities despite working there for almost 2 years, whilst those younger were getting them just because they sucked up to management. Was told about 4 different ways of doing things then getting told off for doing it 'wrong'. No appreciation for anything their employees do.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Do NOT work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant in Derby, England (UK)
    Former Employee - Casual Sales Assistant in Derby, England (UK)

    I worked at Sports Direct part-time (more than a year)

    Pros

    Apart from meeting some good people and my boyfriend there are no pros.

    Cons

    Worked like slaves, poor wage packet, the overtime is beyond ridiculous (a 5-8 shift would soon become a 5-10), management, well they can't manage!

    Advice to ManagementAdvice

    Get some proper training, learn how to speak to members of staff and for god sake scrap BAGS FOR LIFE!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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