Springleaf Finance

  www.springleaffinancial.com
  www.springleaffinancial.com

Springleaf Finance Reviews

Updated December 7, 2014
Updated December 7, 2014
156 Reviews
2.9
156 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Springleaf Finance President & CEO Jay Levine
Jay Levine
32 Ratings

Review Highlights

Pros
  • pay, get paid weekly, good benefits, off on sundays and most saturdays (in 13 reviews)

  • Great pay and benefits, Team environment (in 7 reviews)


Cons
  • Upper management will tell you one thing then will throw you under the bus claiming they never told you that (in 15 reviews)

  • No room for advancement due to office closings, arbitrary and consistently changing guidelines, poor compensation for miles driven (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lending is getting more agressive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Springleaf Finance full-time (more than 3 years)

    Pros

    Helping good customers building relationships. Paid well good commission for those who can reach goals.

    Cons

    Collection almost impossible now with new implementation so if a loan goes bad it goes right to charge off. Making more aggressive loans but tools to collect are taken away.

    Advice to ManagementAdvice

    Eventually the excessive amount of charge off will seriously effect profits. Need to remember 2008!

    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Never again would I work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Specialist in Hermitage, TN
    Former Employee - Customer Account Specialist in Hermitage, TN

    I worked at Springleaf Finance full-time (more than an year)

    Pros

    This is a good opportunity to learn about the lending process.

    Cons

    Everything else was a con. You are soliciting people who already in debt and can't afford to pay so you spend time chasing them to repay. The training was substandard. Management is not supportive. Its all about the dollar.

    Advice to ManagementAdvice

    Be more supportive. Stop with the unrealistic goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Ok Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Personal Loan Specialist in Charlotte, NC
    Current Employee - Senior Personal Loan Specialist in Charlotte, NC

    I have been working at Springleaf Finance full-time (more than 8 years)

    Pros

    Great Branch Manager that really takes time for employees and cares about who they are. Close knit staff in branch

    Cons

    Career advancement opportunities are greatly lacking. It is hard to move forward in your career. You stay in the same place the same way with no real direction.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    I have not been happy for years here...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Chicago, IL
    Current Employee - Branch Manager in Chicago, IL

    I have been working at Springleaf Finance full-time (more than 8 years)

    Pros

    If you are a branch manager there is some ,very minimal, flexibility ...

    Cons

    Company is unfair with bonuses. I don't feel the company is honest reporting numbers ...

    Advice to ManagementAdvice

    Keep your employees happy and they will go the extra mile. Keep your employees down and you will get bare minimum...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    I learned a lot in customer service and it was a joy to be able to help others out finanacially

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assist Manager in Temecula, CA
    Former Employee - Assist Manager in Temecula, CA

    I worked at Springleaf Finance full-time (more than 5 years)

    Pros

    This company has a lot of perks like bonuses and they are very family oriented. This company has good values and being number 1 in customer service is one of them. There are a great ways to advancein this company too

    Cons

    There is a quota of loans to make and a certain amount of profit to be made on each loan and you had to take vacations during certain months

    Advice to ManagementAdvice

    Upper management was good because most of them started at the bottom and worked their way up so they truly understood what we were going through

    Recommends
  7. 2 people found this helpful  

    Very poor Company to work for if you have long term goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Specialist in Evansville, IN
    Current Employee - Customer Account Specialist in Evansville, IN

    I have been working at Springleaf Finance full-time (more than 10 years)

    Pros

    If you're only planningo on working for a year or two fairly decent pay but not worth the stress and inconsistencies you have to put up with.

    Cons

    Poor management structure. Most managers aren't even local. Lots of stress. Don't want long-term workers after you build your pay and benefits to more weeks they lay you off and bring in more workers between 10-13 per hour. Also, poor health insurance. Not much opportunity for advancement unless you brown nose. Mandatory overtime most times and don't care if you have a life.

    Advice to ManagementAdvice

    Need some managers that are actually locally based that can interact with employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Nobody seems to know what the he-- is going on. Everyone's preoccupied keeping up the cherade and smoke aand mirrors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Evansville, IN
    Current Employee - Manager in Evansville, IN

    I have been working at Springleaf Finance full-time (more than 8 years)

    Pros

    Benefits are above average for the area and the HQ campus is lovely.

    Cons

    Lack of communication and clear direction on internet growth. No open door policy without fear of retaliation or retribution.

    Advice to ManagementAdvice

    Get someone in your internet area that knows what the he-- they are doing and knows how to effectively execute.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Poor middle to upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative/Management Trainee
    Former Employee - Financial Representative/Management Trainee

    I worked at Springleaf Finance full-time (more than an year)

    Pros

    401k match, vacation and sick time, insurance good

    Cons

    Worked 2-3 Saturdays per month, worked late evenings either once or twice per week. Cannot take anytime off during last week of the month. Branch managers have no desire to help management trainees advance. DM doesn't make sure branch managers are held accountable for training new staff. High turnover rate. Bonus program is a joke if your not a branch manager

    Advice to ManagementAdvice

    Focus on retaining qualify employees and making sure management trainees receive the training and advancement opportunities that were promised. Bonus program is a joke for employees, while branch manager is fair. Remember that is takes a team to make a branch successful, not just one person.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Branch Manager

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Springleaf Finance full-time (more than 3 years)

    Pros

    Good job out of college

    Cons

    Shady management. Willing to bend the rules to get promoted

  11. 1 person found this helpful  

    Company going places

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Springleaf Finance

    Pros

    Springleaf is great for sales oriented people - rewarding to help customers w their finances ,great management - fun culture. Sincere Concern for staff

    Cons

    Company evolving quickly and change ain't for everyone.

    Advice to ManagementAdvice

    Keep doing what youre doing. Springleaf has a great future

    Approves of CEO

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