Springleaf Finance

  www.springleaffinancial.com
  www.springleaffinancial.com

Springleaf Finance Reviews

Updated October 29, 2014
Updated October 29, 2014
151 Reviews
3.0
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Springleaf Finance President & CEO Jay Levine
Jay Levine
30 Ratings

Review Highlights

Pros
  • Weekly pay, good benefits, good entry level experience, no Sunday or late evening hours (in 13 reviews)

  • Great pay and benefits, Team environment (in 7 reviews)


Cons
  • Upper management will tell you one thing then will throw you under the bus claiming they never told you that (in 15 reviews)

  • No room for advancement due to office closings, arbitrary and consistently changing guidelines, poor compensation for miles driven (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    BAD NEWS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Springleaf Finance

    Pros

    - You can dress very casual

    Cons

    - Forced to go to people's homes to collect past due bills
    - Short staffed
    - Inefficient computer systems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    They are who they thought we were

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative
    Current Employee - Financial Representative

    I have been working at Springleaf Finance full-time (less than an year)

    Pros

    Benefits, paid time off, advancement opportunites

    Cons

    Working weekends, bad location, soliciting current customers

    Advice to ManagementAdvice

    Keep motivating your people, great work so far!

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Springleaf faking reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Evansville, IN
    Current Employee - Assistant Manager in Evansville, IN

    I have been working at Springleaf Finance full-time (more than 3 years)

    Pros

    This would be a good job out of college to work in a Branch and there are some solid employees in Evansville.

    Cons

    The management team is totally concerned with the stock price and making Fortress rich, they don't care about the employees and have done everything they can cut costs at he expense of employees. They recently hired a bunch of payday retreads in Chicago to run digital who are posting on Glassdoor to raise the rating, check out the posts from Chicago. The management team is passive aggressive and deceitful, run away from this company.

    Advice to ManagementAdvice

    Step aside and bring in a qualified CEO.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    loan rep one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Springleaf Finance

    Pros

    great work environment with room for advancement.

    Cons

    way behind when it comes to tech in the work place

  6.  

    In my time with Springleaf, management has encouraged me to reach reasonable lending and collections goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Easley, SC
    Current Employee - Financial Representative in Easley, SC

    I have been working at Springleaf Finance (more than an year)

    Pros

    Constant training, incentive-based compensation on top of decent regular pay, encouragement to reach company and individual goals

    Cons

    Occassional Saturday hours, late nights as neceessary

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Customer Account Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Springleaf Finance

    Pros

    Great career to have and good company to work with. I learned a lot in the short amount of time I worked there.

    Cons

    No promotion because of the economy crashing. No raises either.

    Advice to ManagementAdvice

    The district Manager I had was verbally abusive and when things didn't go his way you were called out in front of the whole district by email. To me, not professional.

  8.  

    Good Experience, Bad Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Evansville, IN
    Former Employee - Financial Representative in Evansville, IN

    I worked at Springleaf Finance full-time (more than an year)

    Pros

    Vacation Time/Personal Days, No nights, very few weekends, small office setting, freedom to set your schedule for the day unless you get a micro-managing manager.

    Cons

    Pay, however it got better with the new bonus structure, BUT if you work in a branch that's smaller...good luck. Collections. calling and harassing people for payments at home, at work, or calling their family members/friends and harassing them to get the customer to call you.

    Advice to ManagementAdvice

    Make bonus potential more realistic especially in the smaller branches until they are on the same level as the larger metro area offices. Tell your District Managers to appreciate everyone not just a select few & to give them the same support when they need help.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    No loyalty to their employees and poor middle manangment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at Springleaf Finance full-time (more than 5 years)

    Pros

    potential to be a great company in theory, they have a great mission statement and great goals for the company but with the current middle management it will never be able to be achieved

    Cons

    execution of ideas plans and communication are horrible with this company. They come up with new ideas every other day but the communication is horrible and it makes implantation of new ideas impossible when even your DM's don't know what they are doing

    Advice to ManagementAdvice

    Have more DO and Higher involvement in branches, District Managers need to be monitored more closely for their actual work and production. It is great you want to be customer friendly but make sure when issues come up that you are addressing the problem not putting the blame off on your managers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Job was great at first, but the addition of unrealistic expectations and new business practices soon put an end to that.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Representative in Evansville, IN
    Former Employee - Loan Representative in Evansville, IN

    I worked at Springleaf Finance full-time (less than an year)

    Pros

    Good pay and benefits.
    Decent office environment.
    Hours can be flexible, to a point.
    Overtime is usually welcome.
    Company is on track for steady growth.
    If you are a born salesman and want a desk job, this can be a great career .

    Cons

    Job titles and requirements are always changing. Customer Service turned Sales, etc.
    Quotas are unrealistic and are now required to receive bonuses. Maybe 10% reach goal.
    "Do more, or else" attitude is high in this company.
    Micromanagement.
    "One size fits all" product is hard enough to sell without 90% of customers failing to qualify for the product in the first place.
    Employees with the same attitude, performance and tenure can be treated extremely different depending on their designated supervisors.
    Feeling of no matter how good you are, it's not good enough. Everyone's quota may be 30, but if you did 40 last month, your quota is now 50.

    Advice to ManagementAdvice

    For the most part, they treat people well. However, they make it difficult to both get proper training and to progress at a steady pace. Also, the quotas are extremely high for newer employees and are constantly crushing morale.
    My advice is to lower the quotas to a realistic number and make sure you have the right number of employees to handle the work volume before you decide to add more to your plate. This would create less stress and better morale for everyone, including you.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    It was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Teller in Delaware, OH
    Current Employee - Outbound Teller in Delaware, OH

    I have been working at Springleaf Finance part-time (less than an year)

    Pros

    Very friendly team and hospitable

    Cons

    No growth and higher management is always busy

    Advice to ManagementAdvice

    No advice

    Recommends
    Approves of CEO

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