Sprinkles Cupcakes

www.sprinkles.com
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Sprinkles Cupcakes Reviews

Updated February 13, 2015
Updated February 13, 2015
40 Reviews
3.5
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Candace Nelson and Charles Nelson
18 Ratings

Employee Reviews

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  1.  

    Free cupcakes, fun coworkers, boring job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cupcake Associate
    Former Employee - Cupcake Associate

    I worked at Sprinkles Cupcakes part-time (less than a year)

    Pros

    * Free cupcakes!
    * Cool people
    * Not demanding
    * Who's not happy talking about cupcakes?!

    Cons

    * Long hours
    * Not much room for growth
    * Can be boring
    * Pretty strict

    Advice to ManagementAdvice

    I think it is important to give employees more room to grow and allow them some autonomy in decision-making processes to stay interested and engaged.

    Recommends
    Neutral Outlook
  2.  

    Ice Cream Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprinkles Cupcakes

    Pros

    Nice pay for first job.

    Cons

    It can get very slow and you have to find something to do.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Pretty Cool Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Atlanta, GA
    Current Employee - Team Member in Atlanta, GA

    I have been working at Sprinkles Cupcakes full-time (less than a year)

    Pros

    Company values, good pay for easy work, fun coworkers and managers, open door policy with GM

    Cons

    Work-life balance, fewer hours to work during the slower season

    Advice to ManagementAdvice

    I would definitely reconsider how long the store stays open. If there are numbers to prove that sales aren't as high past, say, 10 o'clock PM, then the store just shouldn't be open past that point

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Learned a lot!

    Former Employee - Manager
    Former Employee - Manager

    I worked at Sprinkles Cupcakes

    Pros

    Amazing coworkers, good benefits, family type work culture, fun projects

    Cons

    Day to day work hours are inconsistent

    Advice to ManagementAdvice

    More positive feedback

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Fun Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprinkles Cupcakes Associate in Atlanta, GA
    Current Employee - Sprinkles Cupcakes Associate in Atlanta, GA

    I have been working at Sprinkles Cupcakes part-time (less than a year)

    Pros

    Best Customer service
    Family Oriented environment
    Pay rate
    Great hours

    Cons

    None thus far I've been here since Aug 2nd!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Super fun company to work for if you have a sweet tooth and a good attitude!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprinkles Cupcakes

    Pros

    The people,free cupcakes,customers are usually in a good mood

    Cons

    Tedious at times,stressful when it's super busy

    Advice to ManagementAdvice

    Keep up the great work!

  8.  

    Really good cupcakes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprinkles Cupcakes full-time (more than 3 years)

    Pros

    Excellent cupcakes. REALLY delicious.
    Fun and friendly staff.
    Cute uniforms.
    401k.

    Cons

    Not a lot of room for advancement.
    Many of the supervisors were unhelpful and unpleasant. Asking for assistance out front should not be answered with a scowl and a door closed in your face.
    A lot of pressure whenever corporate visited the store.
    Mice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great coworkers, mediocre management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprinkles Cupcakes Associate in New York, NY
    Current Employee - Sprinkles Cupcakes Associate in New York, NY

    I have been working at Sprinkles Cupcakes

    Pros

    Very friendly associate team, both in kitchen and in the front of store.
    One free cupcake or scoop of ice cream a day!
    Great fast paced energy, it's a popular place on the upper east side.
    Celeb sitings.
    For the most part, very understanding of schedule changes and working around schools/ other jobs.

    Cons

    Management pick their favorites which lowers the morale of the team as a whole.
    A ground rule for one associate may be treated differently or overlooked by another associate.
    Managers do not follow the rules they set, for example- eating in the kitchen, having cell phones in use while on the clock.
    Temperamental location manager.

    Advice to ManagementAdvice

    To set an example for the team by following the same rules they wish the associative team to follow.
    Be a team not a clique.
    Tantrums in front of guests are unacceptable.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cupcake Associate in Newport Beach, CA
    Current Employee - Cupcake Associate in Newport Beach, CA

    I have been working at Sprinkles Cupcakes part-time (less than a year)

    Pros

    Great staff to work with!

    Cons

    None that I can think of!

    Recommends
    Approves of CEO
  11.  

    Super great at first, then I began dreading it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cupcake Associate
    Former Employee - Cupcake Associate

    I worked at Sprinkles Cupcakes full-time (less than a year)

    Pros

    Great pay, loved we were able to pick our own incentives, fun environment, fast pace so hours go by fast, good clientele, your surrounded by delicious cupcakes all day, tips, great communication to corporate and other stores

    Cons

    Barely any growth within the company, a lot of outsourcing for management, very cliquish, store level management show barely any support to associates

    Recommends
    Approves of CEO

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