Sprint Reviews in Boston, MA

Updated July 9, 2014
Updated July 9, 2014
2,196 Reviews
3.2
2,196 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
55 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 138 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 87 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 34 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Could have been a lot better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Boston, MA
    Current Employee - Retail Store Manager in Boston, MA

    I have been working at Sprint full-time for more than 5 years

    Pros

    Flexibility of hours
    Free products
    Constant learning of new devices
    Access to devices before release
    Rewards
    Connections

    Cons

    Little room for raises. Useless 8am calls for managers. Micromanagement for upper level. Quotas to hit with products that simply don sell because Sprint lacks quality of service..

    Advice to ManagementAdvice

    just quit please

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Hopefully the network gets up to speed soon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant  in  Boston, MA
    Current Employee - Technical Consultant in Boston, MA

    I have been working at Sprint full-time for more than a year

    Pros

    Overall I've had great supervisors and coworkers

    Cons

    They just laid off half of their tech force in retail locations. I don't think that was a good idea since our network is still being worked on.

    Advice to ManagementAdvice

    Sometimes what corporate says isn't the same thing a district/area manager will tell us to do.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Change is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer Intern  in  Boston, MA
    Current Employee - Solutions Engineer Intern in Boston, MA

    I have been working at Sprint as an intern for less than a year

    Pros

    Comfortable work environment, Co-operative and supportive colleagues, Sprint phones and other devices for trial.

    Cons

    Sprint size has shrunk due to recent lay offs.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Making a come back

    Current Employee - Sales Manager  in  Boston, MA
    Current Employee - Sales Manager in Boston, MA

    I have been working at Sprint full-time for more than 10 years

    Pros

    The people the work for Sprint are great. They're very dedicated and committed to making a difference.

    Cons

    The company is going through a tough restructure and is having a hard time recovering. Upper management doesn't have a good track record of making good decisions nor sticking with them. The new owners in Japan might want to step in and provide proactive guidance and this will be the saving grace of Sprint. The new Japanese owners will make a profound impact to Sprint and make the company a great place to work.

    Advice to ManagementAdvice

    Please work on the culture. The company could turn around and become a fantastic place to work. Benefits were okay but out-of-pocket expenses for healthcare became a big expense. Work-life balance always seems to be good.

  6.  

    Constant changes to staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Specialist  in  Boston, MA
    Former Employee - Property Specialist in Boston, MA

    I worked at Sprint as a contractor for more than 3 years

    Pros

    average pay, flexible work arrangement

    Cons

    No opportunity to move ahead. Constant changes in org structure

    Advice to ManagementAdvice

    give more decision making power to employees in the field

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager  in  Boston, MA
    Current Employee - National Account Manager in Boston, MA

    I have been working at Sprint full-time for more than 10 years

    Pros

    Good work environment, friendly people, great work life balance.

    Cons

    Business very challenging these days. Difficult to grow business as our 4G network is far behind our competition.

    Advice to ManagementAdvice

    Need to change senior management mentality to turn company around

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Boston, MA
    Former Employee - Project Manager in Boston, MA

    I worked at Sprint full-time for more than a year

    Pros

    Not many good pros to state. This company was a go between until I found a good organization that paid me and allowed me to grow as an individual.

    Cons

    They suck very bad. This company leaves people vomiting. They do not know how to be profitable. They are a 3rd world country telephone company who bleeds money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great team environment and always room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Boston, MA
    Current Employee - Retail Store Manager in Boston, MA

    I have been working at Sprint full-time for more than 5 years

    Pros

    Great CEO and direct managers, good employee benefits.

    Cons

    Lack of vacation time during the holidays.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A wild, awesome ride...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Boston, MA
    Current Employee - Account Executive in Boston, MA

    I have been working at Sprint full-time for more than 8 years

    Pros

    Innovative company, takes employee's ideas seriously, many of the worst managers & employees have been weeded out through the layoffs that occured post-Nextel merger.

    Cons

    Growth and innovation can also mean growing pains, sometimes there are network pain points to have to explain repeatedly to customers and partners. Employee benefits have decreased over the years, but are still very compeitive.

    Advice to ManagementAdvice

    Keep focusing on your employees as a crucial asset, benefits, vacation time, flex schedules, are all important in attracting and keeping the right people. I would like to see maternity leaves, and more flex time options for new/nursing mothers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Awful time- underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Boston, MA
    Current Employee - Retail Store Manager in Boston, MA

    I have been working at Sprint full-time for more than 3 years

    Pros

    A lot of down time to relax. But this isn't always good

    Cons

    Pay was awful
    Always constant complaining
    Never had field support
    Hiring process is awful

    Advice to ManagementAdvice

    Hire new upper management to fix this

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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