Sprint Reviews

Updated August 25, 2015
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3.5
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Marcelo Claure
6 Ratings

Pros
  • Free phone service for one device (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)

Cons
  • Inconsistent direction from upper management (in 102 reviews)

  • Terrible work-life balance if working in a retail store (in 39 reviews)

More Pros and Cons

39 Employee Reviews

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  1. Business Sales Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Business Sales in Chicago, IL
    Current Intern - Business Sales in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint as an intern

    Pros

    Nice pay, flexible hours, ability to earn paycheck

    Cons

    Must be highly motivated, your performance is really what is going to make or break you


  2. Retail Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Chicago, IL
    Current Employee - Retail Store Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 10 years)

    Pros

    If you are a high performer, you have a great opportunity to make great commission checks.

    Cons

    It is very hard to move up within the company.


  3. Good company, has a lot of perks and benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Chicago, IL
    Current Employee - Sales Consultant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sprint full-time (More than 5 years)

    Pros

    First 2 months of training you are guaranteed what you should be earning in commission monthly. Medical, dental, eye vision for the family. 5 days of unscheduled call offs. Pto, 401k, 1st phone line free.

    Cons

    The commission structure was changed before I came and all the employees were not happy. Sprint expects retail consultants to earn $780 in commission which is lower than even third parties' pay. No one seems to know how commission works.Meetings every week even on your day off. Systems could be made better.

    Advice to Management

    Happy employees equals more sales. Everyone wants to make money. if you need to save for the budget, never cut employees pay.


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  5. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Account Manager in Chicago, IL
    Current Employee - Local Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 10 years)

    Pros

    Great Benefits, Dynamic work environment, great team collaborations. Great career environment

    Cons

    Constant change, customer perception of the company is negative at the moment (Sprint is working hard to change that)

    Advice to Management

    Implement an employee feedback form on the front page of the employee website that anonymously captures feedback from employees on what the pain points are and make a serious attempt to adapt to the repetitive situations Move quicker with IT implementations. Supply management teams with funds to do team building activities with their staff


  6. Great Culture & Development Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 10 years)

    Pros

    Great training and mentoring from people who care about your success. Opportunity to grow, expand your career and increase your earnings!

    Cons

    Need to use the tools we promote to our customers more. Live in the technology we provide to our customers.


  7. Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Engineer I in Chicago, IL
    Current Employee - Solution Engineer I in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Healthy work environment ,opportunity to grow . flexible working environment

    Cons

    too many layoffs recently


  8. Network Service Manager

    Current Employee - Network Services Engineer in Chicago, IL
    Current Employee - Network Services Engineer in Chicago, IL

    I have been working at Sprint full-time (More than 10 years)

    Pros

    Great family company, good benefits

    Cons

    Opportunities outside of Kansas City.


  9. Helpful (6)

    It's what you make of it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Chicago, IL
    Current Employee - Senior Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 3 years)

    Pros

    Sprint has a culture of internal promotion and advancement. From day one it's very clear how you can advance to the next level in your career. Pay is very, very competitive and management negotiates with HR on your behalf for raises and the like. You can have a great sales career at Sprint with the right manager and market.

    Cons

    Sprint is suffering some major brand perception challenges that makes winning new accounts uncontrollably difficult. On top of poor perception is actual poor product performance (in some areas). On the business side you're selling the network. Sprint has been consistently rated on the bottom in terms of performance so it seems like you're constantly just selling bottom dollar. From a career standpoint, you hit a ceiling for advancement if you don't want to go into management. (AE1 > AE2 > ???) Some have spent years in the same role. If management is your thing you can easily leverage decent sales performance to hurdle into a a management role.

    Advice to Management

    The internal promotion and recognition gets out of hand sometimes. People get caught doing things not because it's what's best but because of wanting to be on some committee or recognition board. Focus on results and move on.


  10. Helpful (1)

    There are a ton of perks for working with the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Retail Consultant in Chicago, IL
    Former Employee - Lead Retail Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprint full-time (More than 5 years)

    Pros

    time- off policy, benefits, company phone, discounted phones for family.

    Cons

    Compensation, personal growth, work balance


  11. Helpful (1)

    Good compensation and excellent benefits

    Former Employee - National Account Manager in Chicago, IL
    Former Employee - National Account Manager in Chicago, IL

    I worked at Sprint full-time

    Pros

    Good people. Work anywhere is the philosophy. Go into office for meetings only.

    Cons

    Network is challenged and has been for years. Tough sell for enterprise reps unless customer is already using Sprint.

    Advice to Management

    figure out a long term strategy and stick with it. Knee jerk reactions to business are the norm.



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