Sprint

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Sprint Reviews in Los Angeles, CA

Updated August 15, 2014
Updated August 15, 2014
2,110 Reviews

3.2
2,110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
6 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 154 reviews)

  • Work life balance is good depending on which area of the business you are working in (in 121 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 81 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 26 reviews)

More Highlights

54 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    The company is desperately looking to grow aggressively in the same league as AT&T and Verizon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Consultant  in  Manhattan Beach, CA
    Current Employee - Lead Sales Consultant in Manhattan Beach, CA

    Pros

    They are always looking to bring new customers in with promotions that offer significant savings for new customers.

    Cons

    Moving up in the company takes forever. Advancements in positions are really tough to get depending on the district that you work for. I was hired as a lead sales consultant and after 2 years of consistently hitting all numbers I still haven't received a raised or a promotion.

    Advice to ManagementAdvice

    Reward those employees that work hard and hit all there metrics..

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not a Bad for Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  West Los Angeles, CA
    Current Employee - Retail Sales Consultant in West Los Angeles, CA

    Pros

    Good Benefits, Not typical retail, Consistent Schedule

    Cons

    Commission Structure changing every quarter for worst.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Technical Consultant for Sprint Nextel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant  in  Downey, CA
    Current Employee - Technical Consultant in Downey, CA

    Pros

    Flexible Schedule, Co-workers, That's about it.

    Cons

    Transferred to different locations without your consent. Management pushing numbers numbers numbers. Customers are a pain in the arse.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    A great place for the college grad with fire in the belly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Account Manager  in  Long Beach, CA
    Former Employee - Business Account Manager in Long Beach, CA

    Pros

    Good benefits, Good commission structure, Good training program, Fun environment,

    Cons

    Competitive industry, PIP them and SHIP them, definitely a "loved ones" organization

    Advice to ManagementAdvice

    Treat everyone more fairly

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Retail consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  Gardena, CA
    Current Employee - Retail Sales Consultant in Gardena, CA

    Pros

    Managers work with their employees that goes to school. Great incentives.

    Cons

    Partial managers, they have their favorites.. Then again if it took years to get their position I'll do w.e I want.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Talk about being disorganized and unprofessional, wow!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Santa Monica, CA
    Former Employee - Sales Associate in Santa Monica, CA

    Pros

    Most Sprint Retail locations are pretty casual and straightforward: show up on time , respond to emails and make sales. Great for students as long as the manager is willing to work with your school schedule. Also if you're good you could make a lot more money than the average entry level retail position.

    Cons

    Relative to other wireless carriers Sprint pays the least. The morale seems to be lower their than any other carrier. (I've worked for Verizon and I have had friends that have worked for other carriers who can vouch for this claim). Uniforms can make you look like a custodian depending on what they have in stock to choose from. Customers don't really value sprint as one of the dominant carriers, so they also don't value the employee much either. Store policies are not uniform. Some stores allow you to sit when store is slow , some stores require to stand no matter how slow the store is which is ridiculous. Career path is terrible. In order to become a manager you have to take on most of manager's responsibilities with only a dollar pay raise and there is still no guarantee that you will get a a management positions since there is a lot of politics there. NOT A GOOD COMPANY TO GROW WITH CAREERWISE

    Advice to ManagementAdvice

    Please pay attention to feedback from sales reps. They are the people who bring in your income. Satisfy their needs and they will satisfy yours. The managers have little influence over the motivation of these employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Its retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant  in  Los Angeles, CA
    Current Employee - Technical Consultant in Los Angeles, CA

    Pros

    Good benefits with decent pay while not requiring much formal education to be able to get a job and be hired

    Cons

    Add with any corporate structured entity, it its very bureaucratic at times causing multiple bosses to require things of you that may be redundant or silly

    Advice to ManagementAdvice

    Micromanagement can be the devil to the moral of your employees. Instead offer insight, and support while being empowering and see everyone flourish

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    The benifits and perks are great but with the rapid change in commissional pay made it somewhat irritating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Owner  in  Los Angeles, CA
    Former Employee - Owner in Los Angeles, CA

    Pros

    The growth in this company can be somewhat easy, you just have to make sure you hit your quota every month.

    Cons

    Sprint nextel policies are great for the customer but bad for the employees. To many politics and making sure you get paid on your commissions can become a headache and more work than you think.

    Advice to ManagementAdvice

    Managment can help more on the floor than worrying about audits and back office duties. Sprint needs to hire within then to hire outsiders and place them straight into management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    What is Customer Company Policy?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    Pros

    Company fast growing. Excellent with perks, but not always.

    Cons

    Lack of advancement. Some losses preventable. Gave no quality service. Drop outs complaints and lack of delivering of promises. Run away and stay away. They don't care about the client and would rather grab the cash and not deliver on services. Crappy runaround. Sometimes lack of proper communication skill set apparent.

    Advice to ManagementAdvice

    Give better customer service! The Customer is always right. Stop jerking them around and they will be back.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Retail Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant  in  Costa Mesa, CA
    Former Employee - Retail Sales Consultant in Costa Mesa, CA

    Pros

    My manager was awesome and I loved the people I worked with. The pay was also good especially for college students because they work with your schedule.

    Cons

    Some customers can be a pain, but hey that's retail right?!

    Recommends
    Neutral Outlook
    Approves of CEO

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