Sprint Nextel Reviews

Pros

Work Life Balance - Depending on position. Advantage Plans. Lots of employee events to attend to break up your workday.

Cons

Advancement is hard to do when you have been found to be qualified for a position and the manager wants to hire you for the position yet HR decides you need to start at a (I) instead of the original position you were hired for being a (II). Unfair!

Advice to Senior Management

Allow Bill to account for employee accounts (you know where we are to collect your money) and not allow the few employees that you have issues with ruin this option for the employees that pay thier bills.

Pros

The pay and benefits are good. Leading edge technology with good training.

Cons

micro-managed; very little customer service support

Advice to Senior Management

Provide local support so that account executives can do their job.

Pros

Good money great benefits free phone service.

Cons

.Favoritism is huge at sprint. Management talks to reps like if they are their friends. No room for advan,ces only if your part of the "circle". They hire anyone

Advice to Senior Management

Grow up actually take some time to show the customer you care

Pros

If you can work well with people and have good communication sells, there is no reason why you cannot succeed with the company. It has a good training program and has a nice selection of phones. Management is flexible with the schedule making.

Cons

Compared to other cell major phone providers, Sprint pays its employees less hourly and its commission structure is always changing. If you hit your goals, which are attainable, then you'll make decent money, but a friend I worked with went to a competitor and sold similar numbers as me and made considerably more money. The nature of the business.

Pros

Benefits
Discounts
Hourly Pay is solid

Cons

Hours and Potential of Growth varies from store to store

Advice to Senior Management

Stop placing burden on others to work hard.

Pros

quality co-workers
good benefits
above average pay

Cons

many managers promoted beyond their competency levels

Advice to Senior Management

fire Hesse

Pros

It's generally a friendly, collaborative work environment with a decent opportunity for people to move laterally to broaden their work skills. People and their work/life balance is respected.

Cons

Although management quality has improved in the last 3 years, Sprint still suffers from something of a utility mindset in which the people aren't thinking day to day about how to differentiate the company from and to beat larger competitors. There's also a focus on hiring and promoting just within the Kansas City market, despite the fact it has a shallow labor pool without a lot of top notch universities or other tech/telecom companies from which to draw a strong and diverse employee base.

Advice to Senior Management

Something dramatic needs to happen to find a path to growth against much larger competitors, so you might need to get more aggressive about how it handles operations and market positioning.

Pros

Large Company. Much room for mobility

Cons

Near constant Hiring Freeze in effect

Advice to Senior Management

Training budgets need to be increased

Pros

have the best plans. makes it easy to sale. they do do have training that are helpful and the salesforce this is great for taking how well you are doing

Cons

micro, to worried about writing people up and scaring them about their job. change of comp plan. making less money

Advice to Senior Management

to many manager micro. let the sales team do their job. Get the rule or m and p the same. not fuild when they mangment want to it work for them. Be more proactive so behind or following others

Pros

Great opportunity and excellent benefits.

Cons

Long hours and very competitive

Advice to Senior Management

The people i worked for were very supportive and great to work for.