Sprint Nextel Reviews

Pros

Friendly atmosphere and team work; great benefits, and perks for employee and family. Management is always running contests for cash awards or time off, and providing lunch. Treat employees very well.

Cons

Compensation is low and limited commissions. Stressful job for little pay-too much micro-managing affecting moral. Advancement is not likely. To make more money you'll have to leave the company. As a result, high turnover.

Advice to Senior Management

Learn to be leaders and train your own sales people instead of passing the responsibility onto their co-workers. We don't get paid to manage or train your team. Rolling over the prior months negative goal shortage to th following month is simply a way to reduce pay. In all my years of sales, I've never encountered this in my life. Sales people have enough emotional and financial stress without the company adding to it. Our bills don''t get met if we don't make enough sales. Sales people don't need the added pressure. The environment is not sales oriented. In my previous career, which I plan to go back to, I'd make 2k per sale, close 5 deals per month, have my freedom, and a matching 401k. And Sprint stresses me out over a $135 commission per sale. In comparison, it's out of balance. Pay people better, and you won't need to pressure your sales team to close deals. The money is the motivtor. Pay $350 per deal, and I guarantee your sales will go up.

Pros

great opportunity to learn about the mobile industry, great benefits, decent pay, team oriented atmosphere. Overall a great place to work...very fun and always changing.

Cons

Not much room for advancement due to managers staying in their positions for many years and never getting promoted themselves.

Advice to Senior Management

Allow employees to get new phones as soon as they launch, atleast the employees on the front lines. It is hard to know a phone you can't carry.

Pros

Maintain health care coverage
Maintain a job

Cons

Sprint as a whole really does not care about their employees.
Hire anyone no set standard
Lack of honesty from upper management
Very unprofessional managers

Advice to Senior Management

There is none this company is doomed

Pros

There are growth opportunities if you make your voice heard.

Cons

Not much recognition for going above and beyond

Advice to Senior Management

n/a

Pros

Fairly good salary with good benefits. Some chance for advancement and there is ample opportunity for learning as they have an exensive training program.

Cons

Thinking out of the box is difficult for most positions. There always seems to be conflict between the different departments within the organization.

Pros

Phone discount, working hours, the staff was great to work with

Cons

To many clicks in upper management

Pros

Work life balance. 4 day work week. Good store managers

Cons

Poor management, don't care about employees

Advice to Senior Management

Show love to the employees that actually deal with the customers.

Pros

Benefits are nice and as is healthcare. You can learn a lot here about the phones and you do receive free phone service for working here.

Cons

Promotion paths are non-existent and seems to be based on manager friendship more than skills. You will be on a points attendance system with frequent errors that can jeopardize your employment.

Advice to Senior Management

Provide a clear path for those who wish to advance. Provide a better way of notifying customers of outages.

Pros

good company
smart people, very innovative and solution selling orientated
great pay commensuerate with performance

Cons

not much room for advancement
political

Pros

Free Cell service is pretty much it.

Cons

Turnover is extremely high and nothing is really inspiring about the position.