Sprint Nextel Reviews in Kansas City, MO Area

Pros

Opportunities to grow, good work benefits and working environment.

Cons

Every year had layoffs in the company.

Pros

Good health benefits
Great employees
Promotional opportunities
The Sprint Campus is amazing
Onsite health club on campus
High pay compared to most KC companies

Cons

Long, long hours
Office politics
People promoted beyond their ability simply because of years of service
Still a "good ole boys" club
A lot of favoritism
Too much focus on cost cutting

Advice to Senior Management

Promote people based on skills and worth ethic, not on who they know
Stop the commercials with Dan Hesse; most people don't care about the CEO

Pros

Hometown Fortune Business. Beautiful campus. Campus amenities. On site doctors office, pharmacy, walgreens, multiple dining options, coffee shops, gym and locker rooms.

Cons

Fear of down sizing, too many senior executives, no budget, too many big debts, low merit increases (if any) for advancements or annual reviews.

Advice to Senior Management

Too many senior executives within Care organization create a poor customer and rep experience, driving extra operating cost with redundant positions and conflicting priorities.

Pros

Atonomy. My bosses were great to work with. My team was amazing!

Cons

When mass cuts are headed down the pipe...it does not matter who you are! Benefits were slashed to zilch!

Pros

Benefits are great and pay is good.

Cons

Schedule changes every week and you must be able to work all shifts.

Advice to Senior Management

The best managers in the companies are the ones that started from the bottom and moved their way up. You can tell that the others just don't understand what it is like in a store.

Pros

It is a fun atmosphere, I believe the company is really turning the corner to be successful once again. I would recommend it

Cons

Eventhough there have been no layoffs in 2011, there is still extreme cost cutting people are doing more with less.

Advice to Senior Management

Start hiring. Provide a clear path to career progression.

Pros

- Benefits
- Some good people
- Nice campus

Cons

- Limited growth opportunities
- Risk averse management

Advice to Senior Management

- It would be good to take some calculated risks
- Wireless is a rapid and ever changing dynamic world, and you need to be nimble to compete

Pros

Sprint was a fun and energetic place to work, I thoroughly enjoyed interacting with customers on a daily basis and doing my best to solve the problems with their phones. Sprint has great benefits.

Cons

the pay was not stellar, but the wide range of benefits do help. Middle management did not support front line employee's decisions.

Advice to Senior Management

Send your middle and front-line management to some leadership training! Listen to your front-line employees.

Pros

Compensation and Benefits are excellent when compared to other companies.

Cons

Unfortunately, Sprint has had a floundering strategy and a history rife with missed opportunities. Middle management also has little grasp of the broader picture.

Pros

Days of innovation and creativity have returned!

Cons

Constant fear of downsizing. Fear-based behaviors seen in employees.