Sprint Reviews

Updated October 24, 2014
Updated October 24, 2014
2,284 Reviews
3.2
2,284 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
95 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 148 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 91 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Lancaster, PA
    Former Employee - Retail Sales Consultant in Lancaster, PA

    I worked at Sprint full-time (more than 3 years)

    Pros

    No phone Bill. Great pay. A lot of hours. I love working with people so if you do great :)

    Cons

    Sometimes they schedule weird hours but not too much of a problem. There's rude customers of course but you have too know how to talk to them.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Ton of room for growth

    Cons

    Long term culture change is difficult

    Advice to ManagementAdvice

    Would like to see rep-level compensation become more inline with our competitors in order to keep our best sales people from looking at other opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good paying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint as a contractor

    Pros

    Good pay if numbers met

    Cons

    Hard to hit numbers every month

    Advice to ManagementAdvice

    Be ready to sell

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good compensation and excellent benefits

    Former Employee - National Account Manager in Chicago, IL
    Former Employee - National Account Manager in Chicago, IL

    I worked at Sprint full-time

    Pros

    Good people. Work anywhere is the philosophy. Go into office for meetings only.

    Cons

    Network is challenged and has been for years. Tough sell for enterprise reps unless customer is already using Sprint.

    Advice to ManagementAdvice

    figure out a long term strategy and stick with it. Knee jerk reactions to business are the norm.

  6.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Great benefits compared to other employers, nice working environment at the Sprint campus. There is also a lot of opportunity to learn new technologies, and receive training.

    Cons

    The constant lay-off cycle at this company is stressful and can be very disheartening. Leadership is not always very inspirational.

    Advice to ManagementAdvice

    Pick a direction and stick with it. Sprint needs to decide what it wants to be. Leaders need to remember that instilling fear is not motivational or inspiring. Fear only nets you very short term results.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    If my job hadn't ended, I'd gladly still be with Sprint.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Portland, OR
    Former Employee - Sales Support in Portland, OR

    I worked at Sprint full-time (more than 10 years)

    Pros

    The technology industry pays every well. Sprint had no advantage with country-wide increase cost in health benefits. They have company match with 401K and annual performance incentives tied to the entire region as well as personal incentive opportunities. Company communication is frequent and fairly open (as far as I know, as an individual contributor). There are lots of opportunities for industry and professional training.

    Cons

    The telecommunications industry is fast-paced and ever-changing with advances in technology. Sprint generally has a couple layoffs a year. It was a miracle I lasted for almost 20 years.

    Advice to ManagementAdvice

    The Directors have an annual measurement/evaluation of management's career pathing with direct contributors to keep the company competitive and hold onto the tenured employees with the intelligence. In my opinion, the expected mentorship doesn't happen as it should.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Loved working for Sprint. Would have stayed until retirement if not for end of project layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager II in Norcross, GA
    Current Employee - Project Manager II in Norcross, GA

    I have been working at Sprint full-time (more than 8 years)

    Pros

    No micromanagement. Able to work from home. Great boss. Relaxed atmosphere.

    Cons

    Laid off after project was complete. Would have like to have stayed.

    Advice to ManagementAdvice

    Try harder to keep your good people.

    Recommends
    Positive Outlook
  9.  

    It was a very good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RF Engineer in Overland Park, KS
    Former Employee - RF Engineer in Overland Park, KS

    I worked at Sprint as an intern (less than an year)

    Pros

    Good location. A lot of opportunities to grow in the company.

    Cons

    No job security. I have heard about too many layoffs

    Advice to ManagementAdvice

    NA

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Working at Sprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Factors Engineer in Overland Park, KS
    Former Employee - Human Factors Engineer in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    I loved every minute of working at Sprint! The projects were exciting and the working relationships were solid.

    Cons

    The only con for me was cutting the budget for the UX department.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Diversified but limited supporting business sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Engineer in Overland Park, KS
    Former Employee - Solutions Engineer in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    Great variety of responsibilities and opportunities to progress into new areas and learn new things.
    Compensated very well.
    Great benefits.

    Cons

    New areas for learning was usually because of the lack of a required thing not getting done by those that should have, so really out of necessity, many times lack of support with what was needed. And if troubleshooting active customer issue, difficult to initially get required assistance until enough proved out there was a serious issues, either because volume went up, or someone investigated and proved out what was being brought to them.
    Attempts to objectify required job duties in ways not really possible to, unless just totally invalid stats, rather than upper management just understanding and appreciating the width and breadth of what was being accomplished.

    Advice to ManagementAdvice

    Know what is being done rather than basing it on numbers, which can be bogus anyway, understand some required duties don't lend well to a PowerPoint slide with a graph.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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