Sprint

www.sprint.com

Sprint Reviews

Updated January 30, 2015
Updated January 30, 2015
2,546 Reviews
3.2
2,546 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
201 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great culture, great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Reston, VA
    Current Employee - Senior Manager in Reston, VA

    I have been working at Sprint

    Pros

    Collaborative and supportive culture. Good pay and benefits including major medical, dental, vision, stock purchase and onsite gym access. Company supports good work-life balance.

    Cons

    Advancement to executive level is limited without executive sponsorship. Company has 401k match but could be a higher % match. Multiple layoffs have recently impacted morale in some areas of the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Sprint is a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in New Orleans, LA
    Current Employee - Assistant Store Manager in New Orleans, LA

    I have been working at Sprint full-time (more than 5 years)

    Pros

    Potential to make a lot of money in commission, you meet some of the best people, work never gets boring, and free cell phone bill

    Cons

    Network issues make it hard to stay positive, upper management is very impersonal and the stores need to be remodeled( some stores look the same as they did in 1998)

    Advice to ManagementAdvice

    Spend time fixing issues stores report rather than patch them, remodel stores to look more modern, invest in the network before trying to roll out a new type of technology(make the data experience consistent and comparable to competitors before launching switch offers)

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Benefits are great. Work from home opportunity is appreciated. Flexible work hours. Opportunity for moving to different jobs throughout Sprint. Great culture.

    Cons

    Fear of layoffs and outsourcing. Management in many organizations aren't genuinely interested in developing people and career coaching.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Okay

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    The pay is good and you get commision

    Cons

    There are too many rules and high expectations

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Exec Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Administrative Assistant in Overland Park, KS
    Former Employee - Executive Administrative Assistant in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    Very employee oriented and I liked that.

    Cons

    Always layoffs and I did not like that.

    Recommends
    Positive Outlook
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service, Collections, Retention, Tech Support in Oklahoma City, OK
    Former Employee - Customer Service, Collections, Retention, Tech Support in Oklahoma City, OK

    I worked at Sprint full-time (more than 8 years)

    Pros

    Clean call center well air conditioned and heated with adequate parking good computers, fitness room, and lunch area. Decent training.

    Cons

    Wonderful place to work at its best but could have been better. Company was keen on outsourcing to third world countries..

    Advice to ManagementAdvice

    I have none

    Recommends
    Neutral Outlook
  8.  

    Creative Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    I was an intern and felt very welcoming and comfortable.
    Most of my coworkers have been working in Sprint for 10-15 and also 30 years.
    My team welcomes new ideas and doesn't hesitate to try any thing.
    Work life balance at its best!

    Cons

    Personal growth would be an issue if you are starting your career and trying to move forward in the industry.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great company, unfortunate inflation and quick layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Los Angeles, CA
    Former Employee - Project Manager in Los Angeles, CA

    I worked at Sprint full-time (more than 5 years)

    Pros

    Room for advancement.
    Decent training programs.

    Cons

    Layoffs are announced every 3 months.
    Any hint of "small town charm" that came from Nextel is now gone.

    Advice to ManagementAdvice

    Train the resources you have to do more, instead of hiring people and compartmentalizing their job duties unnecessarily.

    Doesn't Recommend
    Negative Outlook
  10.  

    Work in Progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO

    I have been working at Sprint full-time (more than a year)

    Pros

    The company is going through reorganization. Our new CEO is working hard to make Sprint the best company possible and provide customers with an authentic and reliable network. Employees are appreciated for the most part.

    Cons

    Salaries are ok. Benefits could be better. Uncertainty with job security since large layoffs occurring.

    Advice to ManagementAdvice

    Remember to show your employees in the trenches they are appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company to work for if you like retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Los Angeles, CA
    Former Employee - Assistant Store Manager in Los Angeles, CA

    I worked at Sprint full-time (more than 5 years)

    Pros

    Lots and lots of training. Room for advancement if you work hard and really want it. Free service for all employees, and discounted plans for friends and family.

    Cons

    Retail hours, including weekends and holidays. These types of jobs really take a lot of time from your personal life.

    Recommends
    Neutral Outlook
    Approves of CEO

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