Sprint Reviews

Updated April 19, 2015
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3.2
2,808 Reviews
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Marcelo Claure
297 Ratings

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)

Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Constant changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time

    Pros

    there is always good earning potential

    Cons

    policy and procedures was not consistent. It was like some policies didn't apply for eveyone

  2. Enjoyed the years I work there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Services Representative in Orlando, FL
    Former Employee - Account Services Representative in Orlando, FL

    I worked at Sprint full-time (more than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lot of good people working throughout the company. You can pretty much work any where in the world for the company and they have the best benefits and dental plan of any of company I've every worked for.

    Cons

    Management puts a lot of pressure on the sales department to make the numbers. If you don't make your sales numbers you won't be around very long.

    Advice to Management

    Easy up.

  3. Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pproduct value, great co workers

    Cons

    Poor management at store level.

    Advice to Management

    Make sure all open door escalations are investigated properly and not swept under the rug by senior management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    I worked at Sprint

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back culture and people were really nice

    Cons

    Lack of promotion and raise

  6. Business Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Free Cell Phone Service, Decent Benefits.

    Cons

    Low Employee Appreciation, High Stress.

  7. Lead Retail Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits are great. Commission wasn't bad, lots of promotion to get customers in the door.

    Cons

    Sprint overall data speeds were horrible competitors always had an edge on the data speeds.

  8. Lead Retail Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Retail Consultant in Tampa, FL
    Current Employee - Lead Retail Consultant in Tampa, FL

    I have been working at Sprint full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay: You are the deciding factor in what goes in your wallet. in 2014 I took personal leave for 3 months (college was drowning me), came back and worked 3 months part time, following 6 months I worked Full time; My income for 2014 was $58,XXX.XX. I was on track to make close to $90,000.00 with a job that required nothing but good effort and the ability to sell. Please understand I was beyond a top performer, I also received a large "equity raise" when i communicated to my District manger that I was looking to move to a different company. (17.86 an hour+ commission)

    Cons

    I have always said and thought that this was the easiest job I have ever had for what I was receiving in return. Most managers that I have worked with are fantastic with operations and terrible at sales. If you are new to sales like I was, you better hope you have a fantastic and helpful team to educate you on sales tactics.

    Advice to Management

    Anyone with intelligence can do operations, practice your sales and implement a training guide to help your employees deepen theirs and your pockets.

  9. reatail consultant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Commission, hours, vacation time, freedom to make your own paycheck

    Cons

    Management is shifted around constantly but almost always hired from outside

  10. Senior Network Operations Specialist

    Former Employee - Anonymous Employee in Oshkosh, WI
    Former Employee - Anonymous Employee in Oshkosh, WI

    I worked at Sprint (more than 10 years)

    Pros

    Great Company with great management!

    Cons

    Not really any negative comments.

  11. LRC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lrc in Orlando, FL
    Current Employee - Lrc in Orlando, FL

    I have been working at Sprint

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay,, great environment. Management at my location was good.

    Cons

    Pay is seasonal. Make money when its there.

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