Sprint Reviews

Updated September 13, 2014
Updated September 13, 2014
2,148 Reviews
3.2
2,148 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
36 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 154 reviews)

  • Work life balance is good depending on which area of the business you are working in (in 121 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 81 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people , Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Specialist  in  Kansas City, KS
    Current Employee - Credit Specialist in Kansas City, KS

    I have been working at Sprint full-time for more than a year

    Pros

    Great benefits, strong support from management.

    Cons

    Strict adherence to corporate rules

    Advice to ManagementAdvice

    Give some lee way judge each situation by the employee

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Supervisor  in  Fort Worth, TX
    Former Employee - Customer Care Supervisor in Fort Worth, TX

    I worked at Sprint full-time for more than 10 years

    Pros

    great pay, 401K, great medical, development opportunities

    Cons

    I have no complaints, great company

    Advice to ManagementAdvice

    be more visible on the floor

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sprint Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Orlando, FL
    Former Employee - Account Executive in Orlando, FL

    I worked at Sprint full-time for more than 10 years

    Pros

    They were usually fair to their employees.

    Cons

    No job is perfect so there were times where situations were disappointing but overall a good experience.

    Advice to ManagementAdvice

    Listen to the employees in the trenches who are doing the job for feedback.

    Recommends
    Neutral Outlook
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  5.  

    Sprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist  in  Fort Worth, TX
    Former Employee - Technical Support Specialist in Fort Worth, TX

    I worked at Sprint full-time for more than 8 years

    Pros

    Great company with great benefits.
    Opportunities for leadership training and numerous certifications

    Cons

    Direct Management is not well balanced

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Project Manager  in  Overland Park, KS
    Current Employee - Technical Project Manager in Overland Park, KS

    I have been working at Sprint full-time for more than 5 years

    Pros

    I have the ability to work from home every day, which leads to higher productivity and flexibility in my schedule. This proves very useful with children in the home.

    Cons

    Being part of the volatile wireless telecommunications industry.

    Advice to ManagementAdvice

    Keep doing what your doing, but get the company to a level where the public has a better overall opinion of the network and the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time for more than 10 years

    Pros

    The best thing about Sprint is the work/life balance that working there provides. No one below the Director level works excessive hours. In fact, on campus the lights turn off automatically at 5:30 because everyone is gone!!! Additionally, due to budget constraints very few people are even allowed to travel, so 99%+ of employees don't even travel 1 time per year. No one can say the work/life balance is bad at Sprint!!!
    The work is generally interesting and very fast pace. Most of the people are great to work with and there is a lot of team work -especially at the corporate level.
    The benefits are very solid, although they get a little worse every year - higher copays, deductibles or premiums.

    Cons

    As a career employee, my biggest complaint is how they structure salary increases when you receive a promotion. Since you are internal, you are put at the bottom of the range for the new position. External hires with similar creditials can often get placed in the middle of the range. Since pay increaeses are generally small, it takes years to catch up to the midpoint. This really discourages people from sticking wtih the company.
    Additionally, with all the restructuring and downsizing over the years, upward advancement opportunities are very limited and seem to get fewer and fewer with each restructuring.

    Advice to ManagementAdvice

    Create more development opportunities. Sprint has a leadership development program, but they only take 10-12 candidates each year, that's out of 30,000 employees. Other than that, you are on your own for development. Out of the 8 managers that I have had, only 1 has helped me with overall personal development that was not just job training. Many were unqualified to provide development training and others were just too busy.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Great company to work for and have had great managers. Your customers are yours to manage, consider it your own business.

    Cons

    Not enough training. Especially with technology changing every time you turn around.

    Advice to ManagementAdvice

    Listen to the field, travel with the people in the field

    Recommends
    Positive Outlook
  9.  

    Recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Sprint full-time for more than a year

    Pros

    This company has a great work life balence

    Cons

    some of the teams are stagnant but over all you can move around on different teams to get a variety of professional experience.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It has been a great place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Testing Eng  in  Overland Park, KS
    Current Employee - Testing Eng in Overland Park, KS

    I have been working at Sprint full-time for more than 10 years

    Pros

    the challenges, new things training

    Cons

    There is the fear of layoffs each year.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great people, but too many initiatives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time for more than 5 years

    Pros

    Good benefits and paid time off.
    "Do more with less" attitude can really support professional and personal growth.
    Prefers to promote from within based upon merit, not tenure.

    Cons

    "Do more with less" attitude also means you can feel overworked and may not be paid as competitively as other wireless carriers in some instances. Work/life balance may be an issue depending on your position in the company. As with any company, it is only as good as the people that you work with and for.

    Advice to ManagementAdvice

    Complete the network upgrades. Pay your employees competitively or they will leave for better paying opportunities.

    Recommends
    Neutral Outlook
    No opinion of CEO

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