Sprint Reviews

Updated September 19, 2014
Updated September 19, 2014
2,162 Reviews
3.2
2,162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
44 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 154 reviews)

  • Work life balance is good depending on which area of the business you are working in (in 121 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 81 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 26 reviews)

More Highlights

Employee Reviews

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  1.  

    Worked at Sprint for 13 years in the IT department working my way through the technical field. IT related.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Executive Services IT  in  Overland Park, KS
    Current Employee - Senior Executive Services IT in Overland Park, KS

    I have been working at Sprint full-time for more than 10 years

    Pros

    Great company to work for. Terrific benefits! 3.5 weeks vacation right away- 4.5 after 2 years- 5 after 10 years- 6 after 20 years. 401k match is great and with salary positions the bonuses are great! Good life/work balance. New CEO is easy to work.

    Cons

    Worried about layoffs since this is a #3 carrier-- seem to have rounds come through 1-2 times a year. However, Sprint offers a great program for voluntary separation and gives you great benefits (severance) whether you volunteer or actually get laid off. They work hard to rehire/position. Layoffs are really a concern for any large company these days-- I imagine they sweep through other companies just as often regardless of how well the company is doing. Fewer people = more work / better profits I guess.

    Advice to ManagementAdvice

    Never had any problems getting time off as needed. Salary increases (at least in my dept) are not really great. Not keeping up with cost of living. Seems to be the norm in other companies these days. Promotions are not handed to anybody-- you have to apply for them with the in-house job site. Lots of opportunities! However-- they merged payscales not too long ago what used to be what we called the 71, 72, 73 - 79. Each had a certain salary range (low-mid-high) They literally took 71-73 made that a 003. Then took 74-79 and made it a 004. Which means if any of those option positions used to pay a 79 and you're technically brought in as a 75... you do not get a raise. Most jobs are lateral unless you move into management (then the payscales are much much different)

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Supervisor  in  Fort Worth, TX
    Former Employee - Customer Care Supervisor in Fort Worth, TX

    I worked at Sprint full-time for more than 10 years

    Pros

    great pay, 401K, great medical, development opportunities

    Cons

    I have no complaints, great company

    Advice to ManagementAdvice

    be more visible on the floor

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great people , Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Specialist  in  Kansas City, KS
    Current Employee - Credit Specialist in Kansas City, KS

    I have been working at Sprint full-time for more than a year

    Pros

    Great benefits, strong support from management.

    Cons

    Strict adherence to corporate rules

    Advice to ManagementAdvice

    Give some lee way judge each situation by the employee

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Great company to work for and have had great managers. Your customers are yours to manage, consider it your own business.

    Cons

    Not enough training. Especially with technology changing every time you turn around.

    Advice to ManagementAdvice

    Listen to the field, travel with the people in the field

    Recommends
    Positive Outlook
  6.  

    Recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Sprint full-time for more than a year

    Pros

    This company has a great work life balence

    Cons

    some of the teams are stagnant but over all you can move around on different teams to get a variety of professional experience.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good opportunities for anyone who puts the effort in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales
    Former Employee - Business Sales

    I worked at Sprint as an intern for less than a year

    Pros

    The best things are due to being at a big company - you get all of those benefits, like training and other resources. As an intern (or otherwise entry level) the atmosphere can be pretty laid back depending on your manager, but there is definite room for advancement.

    Cons

    Priorities can change often but that's nearly any business. I did not notice anything out of the ordinary in the culture. Sometimes it is hard to get to know people.

    Advice to ManagementAdvice

    Keep doing what you're doing, but definitely focus on whatever it takes to get the brand more well liked than it is.

    Recommends
    Positive Outlook
  8.  

    Good place depending on division you are in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Good work life balance. My division really cared about the individual

    Cons

    There are too many "upper" management positions that do nothing

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Colorado Springs, CO
    Current Employee - Retail Store Manager in Colorado Springs, CO

    I have been working at Sprint full-time for more than a year

    Pros

    Great Team, Great Company, new solid vision! Overall I love my job, I love my co workers and my company. Its supportive, nurturing and a great place for a chance to advance and gain higher skills.

    Cons

    4 rate plan changes in 1 year, things get very confusing and hectic - seem to be struggling to stay relevant in a very crowded cellular market.

    Advice to ManagementAdvice

    Stick with what works!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I've been with Sprint for over 7 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Lynnwood, WA
    Current Employee - Key Holder in Lynnwood, WA

    I have been working at Sprint full-time for more than 8 years

    Pros

    As long as you are producing and doing what needs to be done you can easily move up in the company. The work environment and culture of the company really is about putting the customer first and giving the employees tools to make both parties satisfied. Right now the company is positioning itself to actually be the strongest wireless competitor.

    Cons

    I do feel as though the pay could be better or at least have more opportunities to make more money

    Advice to ManagementAdvice

    Help provide ideas to show employees how to make moremoney. Thoughts of outside the box.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at Sprint full-time for more than 10 years

    Pros

    great training available to do your job

    Cons

    hard to advance once in management

    Recommends
    Approves of CEO

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