Sprint

www.sprint.com

Sprint Reviews

Updated January 29, 2015
Updated January 29, 2015
2,546 Reviews
3.2
2,546 Reviews
Rating Trends

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Marcelo Claure
201 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great culture, great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Reston, VA
    Current Employee - Senior Manager in Reston, VA

    I have been working at Sprint

    Pros

    Collaborative and supportive culture. Good pay and benefits including major medical, dental, vision, stock purchase and onsite gym access. Company supports good work-life balance.

    Cons

    Advancement to executive level is limited without executive sponsorship. Company has 401k match but could be a higher % match. Multiple layoffs have recently impacted morale in some areas of the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Exec Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Administrative Assistant in Overland Park, KS
    Former Employee - Executive Administrative Assistant in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    Very employee oriented and I liked that.

    Cons

    Always layoffs and I did not like that.

    Recommends
    Positive Outlook
  3.  

    Creative Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    I was an intern and felt very welcoming and comfortable.
    Most of my coworkers have been working in Sprint for 10-15 and also 30 years.
    My team welcomes new ideas and doesn't hesitate to try any thing.
    Work life balance at its best!

    Cons

    Personal growth would be an issue if you are starting your career and trying to move forward in the industry.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Sprint is a great company to work for with the flexibility, benefits and people.

    Cons

    Can't have spouse on insurance if they are eligible somewhere else.

    Advice to ManagementAdvice

    Train managers to not be selfish.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellant company with great pay and good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Account Services Specialist in Hampton, VA
    Former Employee - Customer Care Account Services Specialist in Hampton, VA

    I worked at Sprint full-time (more than 3 years)

    Pros

    Sprint is a wonderful company to work for with some of the best training in customer service I have ever ettxperienced. The salaries are comparable with the market and there is a very generous bonus structure as well. There is no company better when it comes to accuring paid time off generally up to 3 weeks per year based on tenure. I would recommend this company to anyone who works in this industry. The people are friendly and generally up beat not your typical call center environment.

    Cons

    The company as a whole went through several transformations over the past few years and many individuals in upper management lost sight of the employees. There was a feeling of being valued and appreciated at one time but that focus shifted along the way and some forgot what is was like to be the first point of contact.

    Advice to ManagementAdvice

    You have a great company with good people watch the pennies and the dollars will fall in place.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Sales Representative in Dallas, TX
    Current Employee - Sprint Sales Representative in Dallas, TX

    I have been working at Sprint

    Pros

    Pretty good pay. Good benefits. A lot of hours . Nice people. Great company.

    Cons

    Very busy. More advertisement. Plans easier for customers to understand.

    Advice to ManagementAdvice

    Great company

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant

    I worked at Sprint

    Pros

    Stress free, good pay, easy job, a lot of down time

    Cons

    Salary could be better but they don't charge their customers that much and you have to get the money from somewhere.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Good benefits and commission. Reward hard work.

    Cons

    None compared to other companies I've worked for.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    15 years of doing the work I love, working with, and for, people I respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ENT SVCS SYS INTEG II in Lees Summit, MO
    Current Employee - ENT SVCS SYS INTEG II in Lees Summit, MO

    I have been working at Sprint full-time (more than 10 years)

    Pros

    I have always loved working on computers and with technology. Sprint has given me the opportunity of the last 15 years to learn, develop, and grow a skill set that will benefit me for the rest of my life, while getting paid very well in the process.

    My time working at Sprint in Network and IT Operations has granted me the chance to learn from and develop relationships with people who I can only describe as outstanding. I have also had the chance to work with and learn from vendors at companies such as IBM, HP, BMC, EDS, and CA (just to name a few).

    If you are love technology and want to learn from some of the best and brightest in the business....Sprint is a great place to work in my opinion.

    Cons

    Due to the competitive nature of the Telecommunications Industry in recent years (the last 5-6) there have been quite a few layoffs.

    Advice to ManagementAdvice

    This is more so advice to the board of directors over our company than anyone at the management level.

    The only and really on beef that I, and many of my coworkers, have taken issue with during the last few years of layoff after layoff is this...

    Stop giving executives 50+ million dollars to quit working for us, then in the same year announce another round of layoffs.

    To say that this type of move undermines employee confidence about our companies values would be an understatement.

    Recommends
    Neutral Outlook
  11.  

    Exciting Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Customer Analyst II in Atlanta, GA
    Former Employee - Business Customer Analyst II in Atlanta, GA

    I worked at Sprint (more than 10 years)

    Pros

    Ability to learn about new wireless products and stay abreast of technological trends.

    Cons

    Most desirable and growth potential jobs are available at the corporate office location.

    Advice to ManagementAdvice

    At the time of my last employment, Soft Bank had recently become the "new management force". I've heard many changes have been implemented and business processes have changed. With that, I'm unable to give a personal statement.

    Recommends
    Positive Outlook
    No opinion of CEO

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