Sprint Reviews

Updated March 28, 2015
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3.2
2,739 Reviews
Rating Trends
Recommend to a friend
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Marcelo Claure
279 Ratings

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)

Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Pros and Cons

Employee Reviews

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  1. Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Sprint is a good company to work for

    Cons

    They should of never partnered with xerox

    Recommends
    Disapproves of CEO
  2. Not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Fairfax, VA
    Current Employee - Retail Sales Consultant in Fairfax, VA

    I have been working at Sprint

    Pros

    Excellent benefits best managers cool people

    Cons

    They write you up quickly

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Oceanside, CA
    Former Employee - Retail Sales Consultant in Oceanside, CA

    I worked at Sprint full-time

    Pros

    Management is great, they would guide you to the right direction, money money money.

    Cons

    Lead reps think that they are managers and try to make you look bad

    Advice to ManagementAdvice

    verify all transactions and discount given to customers there are a lot of discrepancies

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Wonderful company, spectacular people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Program/Project Manager III in Overland Park, KS
    Current Employee - Technical Program/Project Manager III in Overland Park, KS

    I have been working at Sprint full-time (more than 8 years)

    Pros

    Good salary, good benefits, mobile workforce option. I have been in the telecom industry for almost thirty years, and in IT for over twenty. I have never worked anywhere with smarter, more dedicated people. The company does so many things right that you never hear about. We are extremely green, eco conscious, contributors in the community. Everyone wants the company to succeed and works hard to do their part.

    Cons

    New ownership. New CEO. Shaky position in the marketplace. Most recent layoffs cut close to the bone in some areas, increasing workload on already stressed workers. Uncertain of future success with new management.

    Advice to ManagementAdvice

    Continue to view and treat employees as vital partners in the success of the company. Train, train, train. We want the company to thrive. Make sure we have the tools necessary to make that happen.

    Recommends
    Approves of CEO
  6. Good Place to work

    Current Employee - Store Manager in Detroit, MI
    Current Employee - Store Manager in Detroit, MI

    I have been working at Sprint full-time (more than 10 years)

    Pros

    I have been with Sprint for 10+ years and it has been great. I started as a sales rep and worked my way up to store manager. It has always been changing and exciting.

    Cons

    None to mention. I would not be here for over 10 years if I didnt like my job.

    Advice to ManagementAdvice

    Leadership from top to bottom is solid and seem to care about careers of the employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7. I was a fraud Specialist. I loved my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Representative
    Former Employee - Fraud Representative

    I worked at Sprint full-time (more than 10 years)

    Pros

    Enjoyed my work. It was fast pace and alot of multi-tasking.. loved it...

    Cons

    They are poltical. I was a good hard worker. They chose to keep lazy and unreliable people.

    Advice to ManagementAdvice

    Be fair and honest with all employees. Don't pick favorite employees. Don't take employees words about another employee to be truthful.....

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    benefits, income, flexible, perks, training

    Cons

    retail hours, promotions, thats about it

  9. Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Engineer II in Overland Park, KS
    Former Employee - Test Engineer II in Overland Park, KS

    I worked at Sprint

    Pros

    Pay and chance for advancement

    Cons

    A lot of layoffs yearly

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    IAE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - IAE in Newark, NJ
    Current Intern - IAE in Newark, NJ

    I have been working at Sprint as an intern (more than 10 years)

    Pros

    Large company with comprehensive benefits package. Many opportunities open up on a very regular basis to help you advance your career.

    Cons

    Layoffs are a risk but if you maintain a high level of performance they will not affect you.

    Recommends
    Positive Outlook
  11. good job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    great work environment, good benefits

    Cons

    dealing with very upset customers

Work at Sprint? Share Your Experiences

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