Sprint

  www.sprint.com
  www.sprint.com

Sprint Reviews

Updated November 25, 2014
Updated November 25, 2014
2,384 Reviews
3.2
2,384 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
142 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 149 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 97 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company if the management team is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Get hours and vacation days

    Cons

    Poor management as far as I and most have seen their always out to help theirselves. Will through you under the bus fast.

    Advice to ManagementAdvice

    Learn to do what's best for the company even if it isn't policy but won't hurt or reflect badly on the company.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Consultant
    Current Employee - Lead Sales Consultant

    I have been working at Sprint full-time

    Pros

    Always changing environment, face paced

    Cons

    lack of training, quota too high

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Opportunity for great money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Reachable commission
    Discount on personal phone plan
    Builds social skills

    Cons

    You have to really push sales
    Coworkers tend to be really ambitious
    The truth on plans/phones is distorted quite often

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    great, put learn people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSC in Houston, TX
    Current Employee - RSC in Houston, TX

    I have been working at Sprint full-time (more than an year)

    Pros

    met some cool people and learned alot

    Cons

    if your not someones favorite you wont move up

    Advice to ManagementAdvice

    dont cheat others out of there jobs because you want to date half the sales team

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Terrible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Retail Consultant in Pittsburgh, PA
    Former Employee - Lead Retail Consultant in Pittsburgh, PA

    I worked at Sprint full-time (more than 3 years)

    Pros

    Discount on Plan
    Time Off
    Benefits
    Okay Pay
    Some people are ethical

    Cons

    Compensation Cuts
    Poor MGMT
    MGMT Doesnt care about workers

    Doesn't Recommend
  7.  

    Co workers are nice. 0 room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Pittsburgh, PA
    Current Employee - Retail Sales Consultant in Pittsburgh, PA

    I have been working at Sprint full-time (more than an year)

    Pros

    Co workers and store managers are very nice

    Cons

    No room for advancement. DM only promotes people who he is friends with. No Method to what he does.. Moves you from store to store like your his little pet

    Advice to ManagementAdvice

    THE DM THINKS HE IS GOD

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    they are cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Saint Louis, MO
    Former Employee - Retail Sales Consultant in Saint Louis, MO

    I worked at Sprint full-time (more than an year)

    Pros

    Commission was great at the end of the month

    Cons

    No body enjoyed working there it seemed like but i had fun

    Advice to ManagementAdvice

    motivate your team

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    The unknown is stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist in Englewood, CO
    Current Employee - Technical Support Specialist in Englewood, CO

    I have been working at Sprint full-time (more than an year)

    Pros

    The coolest things were the environment, time for team outings, money is pretty good, and benefits are reasonable.

    Cons

    The constant evolution of mobile technologies makes it hard to effectively gain the necessary knowledge to assist customers and there is a broken communication bridge between the technical support, manufacturing device suppliers and network teams and management seems to have no goals of fixing it which makes it hard to keep customers happy. Also the better you do the more policy changes take place to lessen the chance of you earning the bonus. Stat measurements are uncontrollable because they rely on opinion vs. actual work or fact.

    Advice to ManagementAdvice

    Customer satisfaction should come from honesty and ability to resolve issues and customer support jobs should be kept in this country with higher rates of pay because customers deserve to be able to understand their representatives when they are already frustrated. Micro management is not conducive to a positive work environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great People to work with, lots of opinions, not very organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pueblo, CO
    Former Employee - Customer Service Representative in Pueblo, CO

    I worked at Sprint full-time (more than an year)

    Pros

    Great People to work with, nice and friendly environment, callers were great in the beginning,

    Cons

    Escalations was challenging, difficult situations good overcomes overall

    Advice to ManagementAdvice

    Find some good managers and supervisors, when I was there many many supervisors left suddenly

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Wireless Telecommunications Company Ever Changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Project/Program Manager in Overland Park, KS
    Former Employee - Technical Project/Program Manager in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    Sprint has great salaries, benefits and provides tools, training and advanced education opportunities. All of the 29 years I worked at Sprint I always had great opportunities to balance work and life at home.

    Cons

    Some major challenges have been the annual reductions in work force, never knowing when that would hit your team. Others would be working on projects with High Visibility but other working VP teams did not have that project on their list of high priorities making it very difficult at times to complete tasks by the due dates given by senior management.

    Advice to ManagementAdvice

    Ensure that management peers are working together to make all projects successful.

    Recommends
    Neutral Outlook
    No opinion of CEO

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