Sprint Reviews

Updated September 22, 2014
Updated September 22, 2014
2,168 Reviews
3.2
2,168 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Marcelo Claure
47 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 154 reviews)

  • Work life balance is good depending on which area of the business you are working in (in 121 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 81 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very tough but if you work hard, you can definitely move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Retail Consultant  in  Columbia, MO
    Current Employee - Lead Retail Consultant in Columbia, MO

    I have been working at Sprint full-time for more than a year

    Pros

    I like my store and the team I've helped set up. I like the same amount of employees because it helps build chemistry with who you work with as well.

    Cons

    Sometimes the hours are demanding, especially Friday meetings and sales boot camps.

    Advice to ManagementAdvice

    I love working for my store manager.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Money is great compared to other call center around

    Cons

    lack of advancement and company continues to shrink

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Good Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Coworkers, Management, Not Much Else

    Cons

    Low Pay, Customer Complaints, District Management does not set realistic goals, Aggressive sales goals.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Good work life balance for most employees to help keep them happy. This was not always the case but a good change

    Cons

    Management not always concerned on behavior based coaching. Just wanted numbers to be met so they looked good, not worrying about long term solutions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good experience working for the company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Good spiffs for sales competitions

    Cons

    Poor network store computer programs

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good company that just needs to do a little more to be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time for more than 10 years

    Pros

    Great pay and benefits. Most of my co-workers were fantastic people who really worked hard and wanted to see the company be successful.

    Cons

    The company has gone through multiple layoffs over the last several years resulting in additional work and assignments for the employees that are left. Work life balance, and not having enough resources to make an impact were the biggest cons for me.

    Advice to ManagementAdvice

    My advice to the new management team would be to ensure they have the staffing and resources in place to grow the business.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    dissarisfied eperience

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    comission, good hours, love people, cell phones

    Cons

    perks, social status, leadership, busniess

    Doesn't Recommend
    No opinion of CEO
  9.  

    Sprint away...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Pay is decent, I guess. Company car and gas, personal miles. Flexible work schedule most of the time. Good healthcare benefits.

    Cons

    Management is inept, brings little value to associates, and exists solely for the purpose of cheerleading, kool-aid passing, and collecting useless information for their managers - who are doing the same. Were talking highly under-qualified leaders that got where they are by turning a blind eye to reality and losing the ability to objectively reason. This company used to employ some really smart, talented people, but unfortunately the writing was on the wall long enough for all but the spineless shlums to get out.

    Advice to ManagementAdvice

    It wouldn't matter at this point..sinking ship.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good overall

    Former Employee - Retail Store Manager
    Former Employee - Retail Store Manager

    I worked at Sprint full-time for more than 3 years

    Pros

    Commission was based on overall gross profit rather than per box.

    Cons

    No wknds off expect to work 6 sometimes 7 days a wk. 10-13 hrs days, quota is doable but Sprint network still needs a lot of work to maintain customers. I was making more money as a regular sales associate.

    Advice to ManagementAdvice

    Upper management needs to get involved when store managers need an extra hand.

  11.  

    Fantastic Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Support  in  Englewood, CO
    Current Employee - Business Account Support in Englewood, CO

    I have been working at Sprint full-time for more than 3 years

    Pros

    Sprint offers free phone service for employees as well as generous discounts for friends and family accounts. After 6 months of employment you are eligible to work from home 3 out of 5 days a week. The dress code is business casual and the office environment relaxed.

    Cons

    Low Pay rates, recent changes to job requirements making the job more structured creating multiple opportunities for micromanagement. Recent revenue loss has resulted in many reductions in staff and back office support teams making it difficult to manage daily workload and pay raises have been infrequent and not comparable to industry standard

    Advice to ManagementAdvice

    Nextel used to spare no expense when it came to their employees, and while money may be tight due to the network upgrades- company sponsored events like Launch parties, holiday celebrations and company logo'd SWAG give-a-ways should not be ommited

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Sprint? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.