Sprint Reviews

Updated September 4, 2015
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3.5
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Recommend to a friend
Approve of CEO
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Marcelo Claure
727 Ratings

Pros
  • Free phone service for one device (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)

Cons
  • Inconsistent direction from upper management (in 102 reviews)

  • Terrible work-life balance if working in a retail store (in 39 reviews)

More Pros and Cons

3,608 Employee Reviews

Sort: Popular Rating Date
  1. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility which allows for better work life balance.

    Cons

    Heavy workload for the staffing in place.

    Advice to Management

    Prioritization and understanding that existing staff can only complete so much work.


  2. Sprint Lead Retail Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Pros

    Easy to hit quotas if you're in a busy store. No outside selling or cold calls

    Cons

    Commission structure is requiring more sales for less pay

    Advice to Management

    improve training to decrease churn in employees


  3. Tecnical Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Sprint full-time (Less than a year)

    Pros

    Good pay for the position and awesome benefits.

    Cons

    It's retail and you can get a lot of customers who don't understand policies.


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  5. Account Manager

    Current Employee - Account Manager
    Current Employee - Account Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sprint full-time (More than 8 years)

    Pros

    Sprint empowers you to be a self leader and the corporate culture is very friendly and beneficial. Salaries are best in the industry.

    Cons

    Upper management doesn't realize how out of touch middle management is with the field. Coaching is very poor. Overall focus is very much aligned with consumer / retail vertical and not much strategy is or support is given to the direct verticals. Brand image continues to be an uphill battle and road block.

    Advice to Management

    Decrease the amount of Directors. Be more transparent with your front line employees.


  6. Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Sprint full-time (More than 10 years)

    Pros

    Most of the people are great to work with

    Cons

    Lack of clear strategic direction


  7. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Account Executive in Dallas, TX
    Former Employee - Business Account Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Pay, fun environment, ability to move up

    Cons

    communication through various management levels is poor, but overall not bad for a company of this size

    Advice to Management

    Keep building the network of the future


  8. Program Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time

    Pros

    Professional cutting-edge environment, with great technology. Company and employees are always striving to get better and be competitive.

    Cons

    Downsizing is always a risk.

    Advice to Management

    Focus and simplification


  9. Process Specialist II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprint full-time

    Pros

    Work life balance is great.

    Cons

    A few previous roles did not allow for advancement.


  10. Where is Sprint Headed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Overland Park, KS
    Current Employee - Senior Product Manager in Overland Park, KS
    Recommends
    Neutral Outlook

    I have been working at Sprint full-time (More than 3 years)

    Pros

    Company has great opportunity to differentiate. Top management is superior.

    Cons

    Middle management does have enough leadership. They are manager not leaders.

    Advice to Management

    Make middle management interview for there jobs again.


  11. Customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay For the job

    Cons

    horrible management and no where to excel



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