Sprint Reviews

Updated July 27, 2015
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3.5
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Marcelo Claure
645 Ratings

Pros
  • Free phone service for one device (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)

Cons
  • Inconsistent direction from upper management (in 102 reviews)

  • Terrible work-life balance if working in a retail store (in 39 reviews)

More Pros and Cons

3,440 Employee Reviews

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  1. Telecom Engineer III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecom Design Engineer III in Reston, VA
    Former Employee - Telecom Design Engineer III in Reston, VA

    I worked at Sprint (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good people & projects to work on. Employees are all striving to do the best for the company. Good benefits.

    Cons

    Management's lack of vision. The headquarter of a technology company being in KC!!


  2. Retail Host

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint part-time

    Recommends
    Recommends

    Pros

    Easy, fun interacting with customer and had the opportunity to make sales.

    Cons

    Standing at the front of store all day can get a little boring.


  3. Good and shy of great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexibility, progression, developmental opportunity and good pay.

    Cons

    Reactive and does not get it right most of the times

    Advice to Management

    Be opportunistic but Focus on core product and avoid distractions.


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  5. Doing some good things but....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Exciting to be part of the tech world and the wireless industry. There are always new phones coming out and it is fun to be part of that. The new CEO has brought some genuine excitement to the company with new programs to add customers. The company has good benefits including free phone service, 401K match and excellent medical coverage.

    Cons

    With the struggles at Sprint have come multiple layoffs. You can almost count on an employee reduction every 18 months or so and that is always stressful. Sprint can't seem to figure out where it fits in the marketplace and has yet to turn the corner to growth and has yet to make use of its network potential. Just as things were starting to turn around for employees, in 2015 they have introduced a new rating system that pits employees vs. employees for performance measurement. It is a forced ranking system where managers must place 10% of team at the bottom with no raise. Not good for creating teamwork.

    Advice to Management

    Keep of the momentum that has started with the new CEO through employee recognition, excitement about the future and a customer first attitude. Fight the system by making sure those above know that peer vs. peer stack ranking performance rankings do not work.


  6. Sprint Store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Sales Consultant
    Current Employee - Lead Sales Consultant

    I have been working at Sprint

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Can make good money here. Good PTO and 401K. Great CEO who thinks outside the box.

    Cons

    Can be difficult to move up depending on management. It is hard to stay in one store as a Rep too many transfers in a short span. For some reason people get scared when upper management come to visit its very uncomfortable it should not be that way. Hard to balance life with retail hours especially in Mall locations.


  7. Company review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great company competitive pay. I love the direction the new CEO is going.

    Cons

    Opportunity for career advancement in Atlanta is almost zero.


  8. Pricing Analyst II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Orlando, FL
    Former Employee - Financial Analyst in Orlando, FL

    I worked at Sprint (More than 10 years)

    Recommends
    Recommends

    Pros

    Enjoyed working collaboratively with many different groups. Sprint has a very welcoming work culture which makes the work enjoyable.

    Cons

    Constant layoffs year after year. Limited growth opportunities if you are outside of Kansas City.


  9. Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great work-life balance. In fact it may be too great as getting in touch with others sometimes becomes difficult

    Cons

    Hired out of school. Never really was trained vs. just thrown at work, Group I worked with was not in the same city which made things even more challenging. Didn't get the experience I wanted and needed.

    Advice to Management

    Many, many things need corrected when it comes to IT. I feel some managers are outside their realm of education. Not sure why an Accountant would be a lead in a developer job. There has been too much rollover in employees. This has caused the good workers to leave and the bad workers to stay.


  10. Helpful (1)

    Under Construction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Opportunity Manager in Tampa, FL
    Former Employee - Strategic Opportunity Manager in Tampa, FL

    I worked at Sprint (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people to work with....dedicated and committed Decent pay and benefits

    Cons

    Constant Reorgs Strategy keeps changing Network still 2 yrs away from being competitive

    Advice to Management

    Figure out all that Sprint will stand for, and execute that strategy for more than a few months. If B to B is not a strong emphasis, then just downsize and become a consumer provider


  11. Sprint

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Implementation Project Manager in Overland Park, KS
    Former Employee - Senior Implementation Project Manager in Overland Park, KS

    I worked at Sprint full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pay is good but have since found out that the industry pays a lot more.

    Cons

    Extremely stressful environment. layoffs every 3 months. Freeze on hiring and no advancement for the past 10 years. Stock is very low. Find another way for retirement.

    Advice to Management

    Get the company back on track.



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