Sprint

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Sprint Reviews

Updated March 4, 2015
Updated March 4, 2015
2,662 Reviews
3.2
2,662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
245 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Too many workforce reductions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Overland Park, KS
    Former Employee - Business Analyst in Overland Park, KS

    I worked at Sprint

    Pros

    Flexible schedule and great pay

    Cons

    The company continues to cut jobs and outsource then post job openings. This cycle has continued for years.

    Advice to ManagementAdvice

    Value your employees more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS

    I worked at Sprint full-time (more than 5 years)

    Pros

    Great benefits and ability to improve self

    Cons

    Constantly worrying about the next round of layoffs. It's not conducive to a healthy work environment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Responsible for business analysis, Quality Assurance, Testing and implementation of major systems and/or applications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Overland Park, KS
    Former Employee - Project Manager in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    Few perks. Great people to work with. Convenient offices to get to.

    Cons

    The caring attitude for people has gone away. Many of the managers have become dictators and get away with it.

    Advice to ManagementAdvice

    Go back to making employees happy at work. Just small minor things would help.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Company, but it is going to take time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Great Benefits..I have flexibility to work at home

    Cons

    The Company is going through restructuring at this time.

    Recommends
    Neutral Outlook
  6.  

    HR nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Aurora, CO
    Former Employee - Assistant Store Manager in Aurora, CO

    I worked at Sprint

    Pros

    If you're money hungry and dedicated, this is the job for you

    Cons

    13 hour Saturday's due to mandatory boot camps if sales quotas are not met

    Advice to ManagementAdvice

    Positive reinforcement works so much better than negativity

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good benefits and nice work campus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer II in Overland Park, KS
    Former Employee - Network Engineer II in Overland Park, KS

    I worked at Sprint

    Pros

    Good friendly co-workers and a very nice campus

    Cons

    Company has been struggling for many year and this has led t low morale

    Advice to ManagementAdvice

    Nothing to add

    Negative Outlook
    No opinion of CEO
  8.  

    Work in progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Overland Park, KS
    Former Employee - Engineer in Overland Park, KS

    I worked at Sprint

    Pros

    training, benefits, co-workers, campus, environment

    Cons

    lack of leadership direction, meaningful work

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A company trying to find itself. Occupy Wall Street Microcosm. Top 1% reap the benefits. Great intro to Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Executive in Overland Park, KS
    Current Employee - Business Account Executive in Overland Park, KS

    I have been working at Sprint full-time (less than a year)

    Pros

    Work-Life Balance If you are hitting quotas you are the man, and can basically come and go as you please.
    Great, I mean Great benefits.
    Corporate office is beautiful
    You will get to use your brain.
    If your a geek, great place to demo new products.
    You will learn a lot about tech solutions that I had no idea that existed.
    A place full of culture as they import talent from all across the world.

    Cons

    Management, Management, Management:
    Compensation is on the decline and has been for years.
    Disconnected from the most important aspect of a Cell Phone company: The Network
    You can be the best deal in Wireless, yet if you do not have the service to back it up Ill pay a little extra to keep my business running.
    I work with businesses, so it is imperative their stuff works "consistently"
    Your just a number unless you know the right people.
    You are expendable
    Disconnection between front-line management and upper level management.

    Advice to ManagementAdvice

    This company is a tech company operating like a 1990's - 2000 tech company. It has the same organizational structure as a 1960's organization. The new concept is flat organizations. Where people are accessible. Direct floor manager had very little power. I do not blame him. His boss was on the way out and represents the "old way" of thinking. The culture of a place is dictated by its employees and delivered on the actions of management. Sprint has more Silos than the state of Kansas. I have faith in the new CEO, more faith in Softbank, as they do not like to fail. I believe my experience is solely based upon my department. I believe if I were in a different department I would have a complete different experience.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Stay away from Orlando, FL stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Orlando, FL
    Current Employee - Retail Sales Consultant in Orlando, FL

    I have been working at Sprint full-time (more than 5 years)

    Pros

    Free cellphone service and excellent benefits. Nothing else to like about Sprint.

    Cons

    I worked for 7 years in all of Orlando, FL retail, cosporate stores. All managers have favoritism. Raise, advocate phones and schedules go to the managers and managers favorites. Company makes one after another bad business decisions. The last one was Softbank and they made it worst with the new CEO Marcelo. Always working on improving network and now they throttle data secretly.

    I left because I tried all the managers and all the different stores and saw the same things. Management back them selves because what they all do benefit them. Beware of unethical practices. They force accessories on you with the trade in of your buy back and refuse the option to credit your account, when promos came out to save customer money on phone they pushed accessories down customers throats, tablets are a must, you cant leave without one. You go in asking for a phone they walk you to tablet and accessories before you even get to phone. Don't blame the rep. That's what managers had us doing.

    If you live in Orlando don't work for Sprint, AT&T and Verizon not only pay more they also have way better coverage so your customers wont cancel on you, therefor no charge backs.

    Good luck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Sales Reps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Sales Representative in Albany, NY
    Current Employee - Sprint Sales Representative in Albany, NY

    I have been working at Sprint part-time (more than a year)

    Pros

    Great work environment and work life balance.

    Cons

    Dealing with ignorant customers and back end team.

    Advice to ManagementAdvice

    Hire more qualified individuals.

    Recommends
    Neutral Outlook
    No opinion of CEO

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