Sprint Reviews

Updated October 24, 2014
Updated October 24, 2014
2,280 Reviews
3.2
2,280 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
93 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 148 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 91 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good paying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint as a contractor

    Pros

    Good pay if numbers met

    Cons

    Hard to hit numbers every month

    Advice to ManagementAdvice

    Be ready to sell

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Lancaster, PA
    Former Employee - Retail Sales Consultant in Lancaster, PA

    I worked at Sprint full-time (more than 3 years)

    Pros

    No phone Bill. Great pay. A lot of hours. I love working with people so if you do great :)

    Cons

    Sometimes they schedule weird hours but not too much of a problem. There's rude customers of course but you have too know how to talk to them.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company to make money with horrible horrible people to work for. Very poor district management level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA

    I worked at Sprint full-time (more than 8 years)

    Pros

    Great company to learn from and get to know people, money can be good if you put in enough work and build a huge client base until you are moved with no notice. Great training, good product selection and great plans. Easy to make a little money if you know how to sell and left alone to do it how you know.

    Cons

    You are worked like a dog, expert no life especially if you are management. District manager lie to get you to go what they want and won't back you up if anything goes wrong or need help. Forget family holidays because you have to work, if you have a family you really need to reconsider. Some people have been put in position to choose between work and family because you are told it's your business yet they won't let you work the best way you can. The promotion between position is set to look like an equal opportunity but in truth the district manager already have their own people they will promote or hire, friends and family. I worked for this company trained several people that became manager within months yet there were people that new enough and we're well like and had the skill to be managers but did not kiss enough you know what to get the promotion. It's unfortunate, so many things wrong with this company. Or maybe just the LA area where at some point most manager left the company because of bad upper management decision making and leadership making your job harder than it's supposed to be.

    Advice to ManagementAdvice

    Value your employees and management teams, some of these people have families and some have lost their families because of working long hours, and because they are on salary, make fair decisions when promoting people and not give position only because you like the person. You miss out on good candidates. People need to stick to their word and communicate, this is a job based on plenty of communication yet some upper managers can't even do that and end up lying at the end just to cover their behinds.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Poor network

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Great pay stock options. Friendly staff

    Cons

    Poor network. This leads to poor customer reputation

    Advice to ManagementAdvice

    Fix the network

  6.  

    Too focused on cutting costs vs. targeting to grow revenue and accelerate growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager in Washington, DC
    Former Employee - Regional Sales Manager in Washington, DC

    I worked at Sprint full-time (more than 10 years)

    Pros

    The company contains many good people who truly make the best out of what opportunity they are given.

    Cons

    1) Job security, constant restructuring & re-organization, focused too much on quarterly profits (and cost cutting with people reductions) 2) Employees have too much stress having to do more work with less people resources and always wondering if they will survive next layoff round that happens every 6-9 months 3) New wave of management has no sense of history so we are now re-visiting previous approaches used without the "lessons learned" that are needed to make a quantifiable difference in outcome 4) Evolving into wireless company and does not value revenue contribution offered by wireline assets

    Advice to ManagementAdvice

    Future re-organization and re-structuring efforts need to incorporate previous "lessons learned" before repeating previous mistakes that we already learned and experienced about.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Lead sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Consultant in Salt Lake City, UT
    Current Employee - Lead Sales Consultant in Salt Lake City, UT

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Not going anywhere. Solid company

    Cons

    horrible Managment they have horrible upper management

    Advice to ManagementAdvice

    get new managers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Great benefits compared to other employers, nice working environment at the Sprint campus. There is also a lot of opportunity to learn new technologies, and receive training.

    Cons

    The constant lay-off cycle at this company is stressful and can be very disheartening. Leadership is not always very inspirational.

    Advice to ManagementAdvice

    Pick a direction and stick with it. Sprint needs to decide what it wants to be. Leaders need to remember that instilling fear is not motivational or inspiring. Fear only nets you very short term results.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Constant threat of layoffs due to very poor leadership and ineffective management of the business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager III in Overland Park, KS
    Current Employee - Project Manager III in Overland Park, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Pockets of good managers here and there, with a lot of very knowledgeable and dedicated employees managing the day to day work. They are only hindered from being truly successful by their management. Most individuals are awesome team players and willing to collaborate on complicated tasks or projects. Work from home opportunities for some individuals.

    Cons

    Overall very poor leadership and lack of communication. Rework due to poor planning and execution of major programs, then more layoffs to offset the costs the inability to manage the business. This cycle repeats itself. Marketing is horrible. There is still a good old boy network in place. C-Levels and Execs get HUGE golden parachutes in spite of how poorly the business has done.

    Negative Outlook
    No opinion of CEO
  10.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Austin, TX
    Former Employee - Retail Sales Consultant in Austin, TX

    I worked at Sprint full-time (more than an year)

    Pros

    Relaxed dress code, nice coworkers, easy product to sell.

    Cons

    Micromanaged, salary is low compared to other carriers, nonunion, corporate office likes to make changes at the last minute, management does not get off your back about meaningless metrics or objectives

    Advice to ManagementAdvice

    Let your employees do what they do, and don't bother them with useless things like iPad use with customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    I was with the company a total of eight years.When I first started it was a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teir III Tech Support in Fort Worth, TX
    Current Employee - Teir III Tech Support in Fort Worth, TX

    I have been working at Sprint full-time (more than 8 years)

    Pros

    I learned a lot plenty of room for growth.Always something new to learn

    Cons

    The management and some of the supervisors.Werent professional to much micro management.They didnt compensate fairly in my opinion.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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