Sprint Reviews

Updated October 18, 2014
Updated October 18, 2014
2,256 Reviews
3.2
2,256 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
85 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 144 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 90 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experience overall. Very employee friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Kansas City, KS
    Current Employee - Manager in Kansas City, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Good pay. Company has some excellent recognition programs for top performers. Quarterly bonuses

    Cons

    Long hours and constant change. Be ready to be very flexible

    Advice to ManagementAdvice

    Love the new CEO

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work for if you live in Kansas City

    Former Employee - Manager in Reston, VA
    Former Employee - Manager in Reston, VA

    I worked at Sprint full-time (more than 5 years)

    Pros

    Good benefits; work flexibility; good management from former Nextel staff

    Cons

    Management positions were being staffed in Kansas City

    Advice to ManagementAdvice

    Look at talent globally, not locally.

  3.  

    Stressfulo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Pros

    You get to sit down all day and talk to customers about there problems.

    Cons

    So many policies to keep up with.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Sprint feedback

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Reston, VA
    Former Employee - Engineer in Reston, VA

    I worked at Sprint full-time (more than 8 years)

    Pros

    Sprint has lot of talented employees

    Cons

    Company is not doing well

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Sprint gives great time off but cares nothing for its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support Agent in Oklahoma City, OK
    Current Employee - Tech Support Agent in Oklahoma City, OK

    I have been working at Sprint full-time (more than 5 years)

    Pros

    Pto lots but currently they are restricting you accessing it so that makes it worthless.

    Cons

    Managers are not helpful and hard to come by if you need help. They do not pay enough for the work. Youd be better off trying cox.

    Advice to ManagementAdvice

    Stop treating employees like they don't matter by promising raises and never giving them even as the company expands and also expands tech responsibilities to be customer care, cancelations, sales. Everything.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    If you are looking for a position that really gives you the ability to move up, this is definately it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Retail Consultant in Las Vegas, NV
    Former Employee - Lead Retail Consultant in Las Vegas, NV

    I worked at Sprint full-time (more than 3 years)

    Pros

    Training is very in-depth with all the different systems that they use to make your job a lot easier. You are constantly trained on the latest cell phone technology. You have a lot of benefits including PTO, free cell phone service, great insurance, and discounts on accessories. Even with a big corporation like Sprint they try as hard as possible to do the most for their customers. Yes, I know sometimes they can't.

    Cons

    High quotas. Really not an issue if you know how to sell. No set schedule usually. Most likely get transferred to different stores.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    First position was the best job in my career;second position was very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Kansas City, MO
    Former Employee - Manager in Kansas City, MO

    I worked at Sprint full-time (more than 5 years)

    Pros

    Growth opportunities,training, great benefits and an exciting, innovative company. Working in my first position at a subsidiary was the best job in my career, Great leadership and mentoring and a very collaborative culture. Highest respect for my first boss and team.

    Cons

    Second corporate department position was the polar opposite from my first job. Reorged was a verb at Sprint. No stability. Extreme hours with no reward. Employees were very competitive versus collaborative due to the lack of job security.

    Advice to ManagementAdvice

    Treat your employees as assets and recognize work-life balance is important for productivity and retention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    FUN AND COOL PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Hampton, VA
    Current Employee - Supervisor in Hampton, VA

    I have been working at Sprint full-time (more than 10 years)

    Pros

    fun environment and great place to work learned about the company advancement fun activities for family leadership very open and honest about company status. the teams i had the pleasure to be on made my job easier and very fun and being top performer

    Cons

    shifts have a lot of odd hours if you have small children sometimes goals for bonus was hard to reach you just have to be persistant it can be done time off policy is not bad and pto is great

    Advice to ManagementAdvice

    leadership is great assist you to advance in the company

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Potential to win

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Good salary and benefits. Great work life balance. Great people who want to win.

    Cons

    Frequent layoffs are demotivating and hold Sprint back.

    Advice to ManagementAdvice

    Remove any obstacles to better network quality and performance. Don't merge with another incompatible network without a clear plan to transition customers.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Decent company overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time (more than 8 years)

    Pros

    Good work/life balance. Good benefits.

    Cons

    Layoffs are/were frequent. Difficult to address company reputation with friends and family.

    Advice to ManagementAdvice

    Listen to employees when feedback is provided.

    Recommends
    Neutral Outlook
    No opinion of CEO

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