Sprint

www.sprint.com

Sprint Reviews

Updated January 23, 2015
Updated January 23, 2015
2,535 Reviews
3.2
2,535 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
196 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Network Deployment Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Development Manager in Overland Park, KS
    Former Employee - Site Development Manager in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    401k, Bonus, Empowered employees, Underdog

    Cons

    Low Morale, Low Market Perceptions,

    Doesn't Recommend
    Negative Outlook
  2.  

    Great company lousy local area leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Reno, NV
    Current Employee - Technical Consultant in Reno, NV

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Great benefits. Willing to work with schedule. Tuition reimbursement. Amazing place to work if you love technology.

    Cons

    Area management is bad. Tons of micromanaging. Constantly shifting properties without adequate communication. High turnover.

    Advice to ManagementAdvice

    Stick with your plan/vision. Let your employees have some autonomy, you'd be surprised by what they can do.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Good team, easy to make money

    Cons

    Hard to sell service, if city doesn't have great cell service

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Sprint is a great company to work for with the flexibility, benefits and people.

    Cons

    Can't have spouse on insurance if they are eligible somewhere else.

    Advice to ManagementAdvice

    Train managers to not be selfish.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company

    Current Employee - Project Manager in Overland Park, KS
    Current Employee - Project Manager in Overland Park, KS

    I have been working at Sprint as a contractor (more than an year)

    Pros

    Good experience, training, challenges and development

    Cons

    Instability and or Uncertainty of continuity and spartial nepotism are major con.

    Advice to ManagementAdvice

    Make internal employment open to contractors, give contractors a little sense of belonging

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Technical Program/Project Manager III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Program Manager in Overland Park, KS
    Former Employee - Technical Program Manager in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    Great company to work for. Good benefits and wonderful Campus.

    Cons

    The company continues to go through consistent layoffs

    Advice to ManagementAdvice

    Communications across departments

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellant company with great pay and good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Account Services Specialist in Hampton, VA
    Former Employee - Customer Care Account Services Specialist in Hampton, VA

    I worked at Sprint full-time (more than 3 years)

    Pros

    Sprint is a wonderful company to work for with some of the best training in customer service I have ever ettxperienced. The salaries are comparable with the market and there is a very generous bonus structure as well. There is no company better when it comes to accuring paid time off generally up to 3 weeks per year based on tenure. I would recommend this company to anyone who works in this industry. The people are friendly and generally up beat not your typical call center environment.

    Cons

    The company as a whole went through several transformations over the past few years and many individuals in upper management lost sight of the employees. There was a feeling of being valued and appreciated at one time but that focus shifted along the way and some forgot what is was like to be the first point of contact.

    Advice to ManagementAdvice

    You have a great company with good people watch the pennies and the dollars will fall in place.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Place to with but unsure growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Media Specialist in Denver, CO
    Current Employee - Social Media Specialist in Denver, CO

    I have been working at Sprint (more than 5 years)

    Pros

    Great pay, free phone and overall awesome experience with work no harder than any other customer service place

    Cons

    No room for growth, worst customers I've ever dealt with in any customer service job, robot management.

    Advice to ManagementAdvice

    Remember what it feels like to be a customer and what it feels like to be a regular guy come into work everyday doing his 9-5

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Sales Representative in Dallas, TX
    Current Employee - Sprint Sales Representative in Dallas, TX

    I have been working at Sprint

    Pros

    Pretty good pay. Good benefits. A lot of hours . Nice people. Great company.

    Cons

    Very busy. More advertisement. Plans easier for customers to understand.

    Advice to ManagementAdvice

    Great company

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Sprint work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time (more than 10 years)

    Pros

    Flexibility in work arrangements and hours

    Cons

    Politics in departments and differing priorities

    Advice to ManagementAdvice

    Clear direction

    Recommends
    Negative Outlook
    No opinion of CEO

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