Sprint Reviews

Updated October 30, 2014
Updated October 30, 2014
2,300 Reviews
3.2
2,300 Reviews
Rating Trends

Recommend to a friend
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Marcelo Claure
101 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 149 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 97 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    If you are looking for a position that really gives you the ability to move up, this is definately it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Retail Consultant in Las Vegas, NV
    Former Employee - Lead Retail Consultant in Las Vegas, NV

    I worked at Sprint full-time (more than 3 years)

    Pros

    Training is very in-depth with all the different systems that they use to make your job a lot easier. You are constantly trained on the latest cell phone technology. You have a lot of benefits including PTO, free cell phone service, great insurance, and discounts on accessories. Even with a big corporation like Sprint they try as hard as possible to do the most for their customers. Yes, I know sometimes they can't.

    Cons

    High quotas. Really not an issue if you know how to sell. No set schedule usually. Most likely get transferred to different stores.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for if you live in Kansas City

    Former Employee - Manager in Reston, VA
    Former Employee - Manager in Reston, VA

    I worked at Sprint full-time (more than 5 years)

    Pros

    Good benefits; work flexibility; good management from former Nextel staff

    Cons

    Management positions were being staffed in Kansas City

    Advice to ManagementAdvice

    Look at talent globally, not locally.

  3.  

    Demanding but rewarding customer service opportunity for committed salesmen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Consultant in Fairfax, VA
    Current Employee - Retail Consultant in Fairfax, VA

    I have been working at Sprint full-time (more than an year)

    Pros

    No cell phone bill. Great benefits, flexible schedules, decent leadership at local level

    Cons

    The demand that you squeeze every dollar possible out of your customers will hurt any type of customer service trust relationship you have with you customers.
    Literally money is the only thing that matters to Sprint these days.

    Advice to ManagementAdvice

    Don let your desperation to improve the company blind you to what customers actually want from their cell phone provider.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great Rewards vs. Challenge Ratio

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time (more than 3 years)

    Pros

    Excellent opportunity to succeed if you are willing to put the effort in to improve your skills. My management team was very willing to help me overcome any deficiencies and quick to praise my successes. Good work life balance. Overtime was available on a volunteer basis only(no forcing). Good PTO accrual.

    Cons

    Too many obsolete system tools and some that just did not work. Management personnel were not always on the same page when analyzing account issues.

    Advice to ManagementAdvice

    Need to to give more empowerments to the account reps.

    Recommends
    Approves of CEO
  6.  

    Nice place to work. good work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RF Engineer III in Herndon, VA
    Current Employee - RF Engineer III in Herndon, VA

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Has decent benefits and salary. good work/life balance.

    Cons

    some layoff is on going. still in transitioning situation.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Incredible Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Delivery Specialist II
    Current Employee - Human Resources Delivery Specialist II

    I have been working at Sprint full-time (more than 5 years)

    Pros

    Lots of paid vacation, benefits are fantastic, fast-paced environment, and every manager I have had has been supportive, thoughtful, and actually LISTENS and TALKS ME THROUGH anything I need! There are also a lot of opportunities for improvement and advancement. This is especially true if you are in the Kansas City area or willing to move.

    Cons

    There is a lot of PTO time available, but it can be difficult to find an opportunity to take time off. My manager is personally wonderful about this and encourages us to take the time off, but not all of them are.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Working as an SE at Sprint, was typical to other competitors overall but in some ways, vastly different in others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SE in New York, NY
    Current Employee - Senior SE in New York, NY

    I have been working at Sprint full-time (more than 8 years)

    Pros

    depending on whom you had for a boss your 'life' could be very different as the so called standards weren't always enforced so the NY office could be much diff then say the FL office. There was lots of freedom pre-softbank, and I think that was the biggest benefit

    Cons

    definitely paid on the lower end of the salary scale, little to NO room for any salary increase nor promotions n the restructing re soft bank make it not so fun

    Advice to ManagementAdvice

    make the sales and engineering (se) organizations completely separate and make the pre sale unit just that, bring back full wireline and wireless revamp the M2M group.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Retail Consultant in Dallas, TX
    Former Employee - Lead Retail Consultant in Dallas, TX

    I worked at Sprint full-time (more than an year)

    Pros

    Sales are a bit tough but salary and work environment is awesome

    Cons

    pressure for sales....do whatever it takes to sell

    Advice to ManagementAdvice

    good promotion

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Tough Environment, but employees were well paid and had great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Dallas, TX
    Former Employee - Sales Manager in Dallas, TX

    I worked at Sprint full-time (more than 10 years)

    Pros

    Fortune 100 company
    Technology focus
    Lot's of opportunity

    Cons

    Company going through a lot of change, acquired by Softbank of Japan
    Company is somewhat behind on deployment of next-generation network

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Let me in now please

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    All of the Salary and benefits

    Cons

    The shear Number of layoffs

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