Sprint Reviews

Updated October 21, 2014
Updated October 21, 2014
2,265 Reviews
3.2
2,265 Reviews
Rating Trends

Recommend to a friend
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Marcelo Claure
88 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 148 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 91 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 35 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Great Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Consultant in Yonkers, NY
    Former Employee - Retail Consultant in Yonkers, NY

    I worked at Sprint full-time (more than an year)

    Pros

    Pay, Benefits, general work environment. This company does a great job at consistently pushing you to do better. When you do well, you get recognized, and in many cases, rewarded. Rewards include free phones(High end ones), free food, sometimes even paid trips if you do really well all year round. All in all when you make the effort and take constructive criticism with stride, its a very rewarding position.

    Cons

    The hours and stress that comes with sales goals and quotas. At times, especially during the holiday season, it gets very stressful to try and hit your goals. Especially when(depending on your management) managers are pressuring you to do better if you're behind. Though, it's better to take this as a positive stress, as a challenge to yourself. It is very satisfying when you make your numbers after a stressful month and get that nice check. It is also very nice that you get recognized.

    Advice to ManagementAdvice

    I'm very glad Dan Hesse was replaced. I feel his decisions were putting Sprint in a big hole.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worked there for over 7 years shortly after Nextel Merger through Dan Hesse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Business Account Executive II
    Former Employee - General Business Account Executive II

    I worked at Sprint full-time (more than 5 years)

    Pros

    The fellow associates I worked with were all great.
    The benefits changed over the years, but was great to have.
    The base matched up with other telecommunication companies.
    Commission was one of the best during 2006 - 2009.

    Cons

    Loss of the Nextel Push to Talk that was the industry standard.
    Sprint Direct Connect - was OK - Just not Nextel PTT.
    Commission changed to where you did not get paid if under 50% of quota. Then they used a complicated formula that required a degree in Calculus just figure out how to get commissions.
    Near the end of my time, they wanted you to spend more time putting information into SalesForce.com system and less time selling and working with customers to make more sales.

    Advice to ManagementAdvice

    Need to fully understand ALL market area, not just major markets.
    Marketing strategy needs to be looked at even in the smaller market areas.
    Expand the tower location were Nextel was on a tower only. Should have added Sprint to those towers to grow the foot print - NEED to listen more to the field sales team, not Engineers who never leave Overland Park.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Outstanding company although it is shentel no t sprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Harrisburg, PA
    Former Employee - Assistant Store Manager in Harrisburg, PA

    I worked at Sprint full-time (more than an year)

    Pros

    Good work life balance , a lot of outside events

    Cons

    Drama and at time favouritism

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It has been a good working experience and have met great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Good benefits and compensation. Management is very supportive of work and personal life balance. Great people and great professionals.

    Cons

    Things change consistently which creates a distracting work environment,. To many and complicated processes which compromises products time to market.

    Recommends
    Positive Outlook
  6.  

    Sprint repositioning itself for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Overland Park, KS
    Current Employee - Network Engineer in Overland Park, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Exciting new advances in wireless communications and good benefits

    Cons

    Large organization that is not always coordinated or working together.

    Advice to ManagementAdvice

    Look beyond the politics and recognize the real contributors who got the company to the point they are at and re-engage them to take Sprint to its next historic level.

    Recommends
    No opinion of CEO
  7.  

    Great employees to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint (more than 10 years)

    Pros

    The wireless world is always changing

    Cons

    Poor senior management, did not understand the business

    Advice to ManagementAdvice

    Listen to your employees and not the consultants

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Kansas City, MO
    Current Employee - Project Manager in Kansas City, MO

    I have been working at Sprint full-time (more than 10 years)

    Pros

    The employees are very helpful. Mangers are interested in your development

    Cons

    I don't have any cons.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It worked in a pinch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Retail Consultant in Orange, CA
    Former Employee - Lead Retail Consultant in Orange, CA

    I worked at Sprint full-time (more than an year)

    Pros

    Clearly laid out expectations. A good starting point for those in college. Room for advancement.

    Cons

    Pushy sales expectations, predatory. I didn't like having to attempt to get people to sign-up for insurance on their devices. I think TEP is a racket.

    Advice to ManagementAdvice

    Go the route of no-haggle car sales or Tesla. Enough with the push for add-ons.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Business Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Customer Service Representative in Atlanta, GA
    Former Employee - Business Customer Service Representative in Atlanta, GA

    I worked at Sprint full-time (more than 5 years)

    Pros

    Very nice culture and very friendly people to work with.

    Cons

    Not a lot of opportunities to move up unless you leave and come back. It sometimes has a slave mentality where management will walk the floor to see if employees are talking.

    Advice to ManagementAdvice

    Look into the skills of your current team before you look outside the company to fill a position.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good hours, too many changes with commissions

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Hours, benefits, days off were good

    Cons

    Poor management, too many compensation changes

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