Sprint Reviews

Updated September 28, 2014
Updated September 28, 2014
2,193 Reviews
3.2
2,193 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
53 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 138 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 87 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It has been a great place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Testing Eng  in  Overland Park, KS
    Current Employee - Testing Eng in Overland Park, KS

    I have been working at Sprint full-time for more than 10 years

    Pros

    the challenges, new things training

    Cons

    There is the fear of layoffs each year.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Had a great career with Sprint, an ethical company with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager
    Former Employee - National Account Manager

    I worked at Sprint full-time for more than 10 years

    Pros

    The people were great to work with and the company was honest, fair and paid well. Going to work was a pleasure with the team I associated with on a daily basis.

    Cons

    New leadership caused a change in direction that affected many experienced personnel. I am concerned with the delays in the Network upgrades and the leadership now in place.

    Advice to ManagementAdvice

    Empower those in the field to make decisions.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Great people, but too many initiatives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time for more than 5 years

    Pros

    Good benefits and paid time off.
    "Do more with less" attitude can really support professional and personal growth.
    Prefers to promote from within based upon merit, not tenure.

    Cons

    "Do more with less" attitude also means you can feel overworked and may not be paid as competitively as other wireless carriers in some instances. Work/life balance may be an issue depending on your position in the company. As with any company, it is only as good as the people that you work with and for.

    Advice to ManagementAdvice

    Complete the network upgrades. Pay your employees competitively or they will leave for better paying opportunities.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    eh... ok i guess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant  in  Indianapolis, IN
    Current Employee - Retail Sales Consultant in Indianapolis, IN

    I have been working at Sprint full-time for more than a year

    Pros

    money free stuff more money, its simple

    Cons

    management commission lies business sprint as a whole

    No opinion of CEO
  6.  

    Good opportunities for anyone who puts the effort in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales
    Former Employee - Business Sales

    I worked at Sprint as an intern for less than a year

    Pros

    The best things are due to being at a big company - you get all of those benefits, like training and other resources. As an intern (or otherwise entry level) the atmosphere can be pretty laid back depending on your manager, but there is definite room for advancement.

    Cons

    Priorities can change often but that's nearly any business. I did not notice anything out of the ordinary in the culture. Sometimes it is hard to get to know people.

    Advice to ManagementAdvice

    Keep doing what you're doing, but definitely focus on whatever it takes to get the brand more well liked than it is.

    Recommends
    Positive Outlook
  7.  

    great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    interacting with small business accounts

    Cons

    the changing of comp structure

  8.  

    Nice people; uncertain future.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint for less than a year

    Pros

    Great work-life balance (though some of the sales people probably didn't think so). Great opportunity to work remotely in many cases to save on commute time. Super nice people.

    Cons

    Everything is in transition, or at least it was a few months ago. There was a general atmosphere of uncertainty. Whole teams were being dissolved. Maybe it's better now though, with the new leadership and new direction.

  9.  

    Easy to work your way up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Engineer
    Current Employee - Test Engineer

    I have been working at Sprint full-time for more than 10 years

    Pros

    Sprint does provide opportunities for employees to work their way up the ladder. I've seen test engineers go up to supervisor, then manager over several years. We also have TE1, TE2, TE3 & TE4 job titles.
    Once you hit your 10 year anniversary, you receive another week of vacation, and then again after 20 years. You max out at 6 weeks of vacation at that point. They are open to allowing you to work from home when you need to.

    Cons

    On the TE 1-4 titles, you see more movement from TE1 to TE2, and not as much from TE2 and up. We also went 3 years with out raises due to the company not performing very well, and of course the layoffs that we try to survive almost annually.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Nice place to work, but too much change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project/Program Manager III  in  Overland Park, KS
    Former Employee - Project/Program Manager III in Overland Park, KS

    I worked at Sprint full-time for more than 5 years

    Pros

    Really nice employees. Work from home opportunities. Good salary and benefits.

    Cons

    Unstable future. Majority stockholder is Japanese. Trying to turn US company to follow Japanese model. Doesn't work well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Very clique-like environment, consistently brought employees down about personalities, and physical appearance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant  in  Liberty, MO
    Former Employee - Retail Sales Consultant in Liberty, MO

    I worked at Sprint full-time

    Pros

    Learned aspects of sales that I hadn't encountered before.

    Cons

    Lack organization, positive reinforcement, and unprofessional workplace conversation and behavior.

    Advice to ManagementAdvice

    Appreciate what all employees bring to the table. For instance if a sales rep is doing their job well with no problems then don't tear them down emotionally.

    Doesn't Recommend
    No opinion of CEO

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