Sprint Reviews

Updated August 28, 2014
Updated August 28, 2014
2,138 Reviews

3.2
2,138 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Marcelo Claure
19 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 154 reviews)

  • Work life balance is good depending on which area of the business you are working in (in 121 reviews)


Cons
  • Be prepared to be extremely fake to upper management if you want to get promoted (in 81 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Sales Representative  in  Waukesha, WI
    Current Employee - Sprint Sales Representative in Waukesha, WI

    I have been working at Sprint full-time

    Pros

    Flexible schedule. Good co-workers.

    Cons

    Network, perception, lack of marketing for business realm, uninformed management, lofty goals, etc. Basically, nobody wants to buy Sprint products and no one knows that Sprint offers more than a cell phone. They have a HUGE selection of business offerings but this doesn't matter because the network is bad in most areas. It's good to great in other areas though!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    waiting for offer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Pros

    The interview process has been good but it has taken a little longer then expected it has been over a month and I have completed drug screen and background test...now what

    Cons

    I haven't heard a thing yet

    Advice to ManagementAdvice

    Keep people updated

    Recommends
  3.  

    Declining Employee Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Sprint full-time for more than 10 years

    Pros

    For the longest time the culture at Sprint was great. Employees continued to rate the company as a great place to work, didn't frequently look outside for opportunities as there were many within the organization.

    Cons

    Post Nextel merger, things began to decline. Annual rounds of reductions in force became a distraction for 2-3 months every year and the message from leadership often was that we are improving and things would be better in the future. It became an empty promise.

    Advice to ManagementAdvice

    Stabilize the employment environment otherwise you will have a mass exodus of your most talented contributors.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great Tenure @ Sprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer  in  Overland Park, KS
    Current Employee - Applications Developer in Overland Park, KS

    I have been working at Sprint full-time for more than 8 years

    Pros

    Sprint has good corporate benefits.

    Cons

    Sprint is currently unstable as a Company. Their CEO was recently forced out. There is no employee loyalty. The current trend is to outsource to reduce the internal bottom line. There is no professional growth potential. Too easy to hit the glass ceiling or get blackballed from internal promotions.

    Advice to ManagementAdvice

    Management styles and philosophies change depending on the location. There is no consistency at any level of management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Ok When I Started, But Went Downhill From There.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  West Salem, WI
    Former Employee - Customer Service Representative in West Salem, WI

    I worked at Sprint full-time for more than 5 years

    Pros

    Decent starting wage, good co-workers.

    Cons

    Job description changes without notice (from customer service to sales), some supervisors make it known that the only thing that matters is their salary and bonus and will therefore micromanage. No room to move up unless you are friends with the right people. Lots of non work related drama, and a rumor mill.

    Advice to ManagementAdvice

    Stop being so cliquey, and stop micromanaging and humiliating the people that are supposed to be on your "team". Stop allowing personal drama to be brought into the office.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Rigid Managment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Paid time off allowance, Non medical benefits are competitive

    Cons

    Salary, Rigid Policies, just a number on payroll.

  8.  

    Sprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Consultant  in  Omaha, NE
    Current Employee - Lead Sales Consultant in Omaha, NE

    I have been working at Sprint full-time for more than 3 years

    Pros

    Good potential for making money. Solid growth potential.

    Cons

    Seems like every year commissions change to pay the sales reps less money.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant  in  Covington, GA
    Current Employee - Technical Consultant in Covington, GA

    I have been working at Sprint full-time for less than a year

    Pros

    its a great environment to work in

    Cons

    management was very very very horrible

    Advice to ManagementAdvice

    be more professional

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Long journey with no clear end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer II  in  Overland Park, KS
    Current Employee - Network Engineer II in Overland Park, KS

    I have been working at Sprint full-time for more than 10 years

    Pros

    They are allowing more people to work from home and are starting to pay for overtime. With the right management the business could go far.

    Cons

    Layoff almost every year with years of no pay raises. No clear directions on what the overall plan is for the business. Many teams work in a silo not caring about how they effect other teams around them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    High Pay and High Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Rio Rancho, NM
    Current Employee - Account Manager in Rio Rancho, NM

    I have been working at Sprint full-time for more than 8 years

    Pros

    Realtively High Pay, 401K with 3% company match, accruable Paid Time Off , free mobile phone service, friendly coworkers

    Cons

    ever increasing stress levels, constantly changing goals, compensation/bonus plan changes regularly (in favor of the company), new employees make more hourly than tenured employees, if you over achieve you are investigated by the internal fraud team and possibly terminated, if you underachieve you are immediately threatened with possible termination of employment, almost impossible to achieve the highest bonus monthly and if you do the aforementioned investigation immediately follows. Paid Time Off increases each year until the 6th year then it doesn't increase again until the 10th year. You are held responsible for the customer's desire (or lack there of) to recommend the company to friends and family members regardless of how satisfied they indicate they are with you. company holds off giving raises and instead buys a $199 ping pong table... Very little opportunity to advance, there are x number of supervisor positions, and x number of supervisors who have been in these positions for 5-15 years each and no one is getting promoted unless someone dies or gets fired. Site director seems nice but makes snide remarks in center meetings, supervisors and managers will target specific employees if they simply don't like them, usually leads to termination for small offences. Workforce has been reduced by 50% in last 8 months. Company is more concerned with projecting a good image to the community than increasing employees satisfaction. They push for you to refer friends to work there, I have not recommended any to work there in the last 6 years for a reason, I like my friends :)

    Advice to ManagementAdvice

    Take better care of your long term customers and employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for Sprint? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.