Sprint

www.sprint.com

Sprint Reviews

Updated January 26, 2015
Updated January 26, 2015
2,539 Reviews
3.2
2,539 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
198 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    My overall experience with this company kept getting worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier II Tech Support in Norcross, GA
    Former Employee - Tier II Tech Support in Norcross, GA

    I worked at Sprint full-time (more than 5 years)

    Pros

    The ability to telecommute was a pro

    Cons

    Lack of communication amongst departments.

    Advice to ManagementAdvice

    my advise would be more for the CEO.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    culture shock - not the same Sprint since acquired by Japanese company Softbank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Liked working for Sprint before the acquisition, great culture, training, values, and opportunity for advancement. Very consumer focused now, great for retail growth.

    Cons

    Since the acquisition there has been much turmoil, rapid change in direction, job concern. General Business sales teams were asked to work 20 hour shifts at retail stores in addition to regular job during the holidays, Sprint avoided hiring seasonal help.

    Advice to ManagementAdvice

    your followers are very unsure of your direction. Asking marketing to go to plan with "cut your bill in half' program in 4 days just so you could hit the advertising, not making sure you could actually bill it correctly lacks leadership. Read the forums, as customers are not satisfied.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    These guys play so as not to lose while everyone else plays to win

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Reston, VA
    Current Employee - Director in Reston, VA

    I have been working at Sprint full-time (more than a year)

    Pros

    Great work and personal balance

    Cons

    Lack lustre with no defined direction

    Advice to ManagementAdvice

    Wake up and smell the coffee - you have to speculate to matriculate

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Project Manager III in Overland Park, KS
    Current Employee - Tech Project Manager III in Overland Park, KS

    I have been working at Sprint

    Pros

    Great company
    Great Pay Would recommend working here based on pay, but beware of job security issues
    Flexible schedule
    Good work life balance
    Family friendly
    Lots of opportunities for training

    Cons

    Never know if job is secure, with ongoing layoffs
    Used to have 60K+ employees, now down to less than 30k, due to poor Executive Mgmt decisions during a critical time in the evolution of the wireless industry.
    Health benefit packages have suffered due to changes in health care industry. Employees now paying much more for health care than just a few years ago, and not as many options.

    Advice to ManagementAdvice

    Decide on a strategy and stick with it.
    There are so many strategy changes when a new executive comes in and immediately starts changing things, then he leaves and the next one comes in and changes it back to what it was before.
    The only thing that is constant is change.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Supervisor in Atlanta, GA
    Current Employee - Technical Support Supervisor in Atlanta, GA

    I have been working at Sprint

    Pros

    The benefits are really good

    Cons

    There is Little opportunities for growth

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Pay depends on how many customers come in through your door.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Lead in Noblesville, IN
    Current Employee - Tech Lead in Noblesville, IN

    I have been working at Sprint full-time (more than a year)

    Pros

    When you move up in the company you get a good schedule (9-5 for me)
    Pay is decent
    Co-workers are awesome
    Meet a lot of good people

    Cons

    Commission varies on where you are located
    Commission plan changes constantly sometimes for the worse
    Have to constantly meet your goals

    Advice to ManagementAdvice

    stop

    Doesn't Recommend
    Neutral Outlook
  8.  

    Constant Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Overland Park, KS
    Current Employee - Project Manager in Overland Park, KS

    I have been working at Sprint full-time (more than 8 years)

    Pros

    flexible work schedules, good benefits, good salary

    Cons

    Frequent layoffs, pension no longer offered, no professional development.

    Advice to ManagementAdvice

    develop and value your employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Was a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst II in Overland Park, KS
    Current Employee - Business Analyst II in Overland Park, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    They still offer a severance package for those that are sill there.

    Cons

    The company has been lost since the failed merger with MCI

    Advice to ManagementAdvice

    Too many directors trying to save their jobs and not telling the whole story/

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Account Support Specialist in Fort Worth, TX
    Former Employee - Business Account Support Specialist in Fort Worth, TX

    I worked at Sprint full-time (more than 3 years)

    Pros

    Great place to gain tech experience.

    Cons

    Layoffs after layoffs after Japanese buyout by SoftBank....

    Advice to ManagementAdvice

    Quit outsourcing....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Respondent in Lone Tree, CO
    Current Employee - Executive Respondent in Lone Tree, CO

    I have been working at Sprint

    Pros

    Lot's of vacation time, free phone service, great starting point for a representative to start a career.

    Cons

    No opportunity for advancement. Sprint has allowed their customers to much power and now the representatives are paying the price.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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