Sprint Reviews

Updated April 24, 2015
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Employee Reviews

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  1. Network Service Manager

    Current Employee - Network Services Engineer in Chicago, IL
    Current Employee - Network Services Engineer in Chicago, IL

    I have been working at Sprint full-time (More than 10 years)

    Pros

    Great family company, good benefits

    Cons

    Opportunities outside of Kansas City.

  2. Sprint. Hit or miss.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Denver, CO
    Former Employee - Retail Sales Associate in Denver, CO

    I worked at Sprint full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Pay- you get a base pay + commission
    Co-workers
    multiple locations
    benefits

    Cons

    call center customer service sucks
    high turnover rate
    crappy management
    having to sell products you don't believe in
    unrealistic goals
    crappy cell service

    Advice to Management

    Work harder to train your employees. They are working with sensitive information and really need to know what they are doing. Stop placing unrealistic expectations on employees to sell at high rates when the service SUCKS!!! FIX THE CELL PHONE SERVICE SO CUSTOMERS WILL STOP SWITCHING TO OTHER CARRIERS!

  3. Sr Product Manager

    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at Sprint full-time (More than 10 years)

    Pros

    salary, benefits, size of company, middle management good

    Cons

    competitive positon in industry, network coverage nationally,

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  5. Program/Project Manager III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program/Project Manager III
    Former Employee - Program/Project Manager III

    I worked at Sprint full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensation was good. Loved being at the cusp of new technology concerning telecommunications. Some fantastic people there that are very smart and driven.

    Cons

    Leadership choosing price wars which leads to constant reductions in force. Not a safe place to hang your hat, no matter how hard you work.

    Advice to Management

    Get the service fixed. Improve Customer Service. Make it easy to buy and understand plans. Pick a marketing tactic and stay with it. Treat your employees like you need them, not like they are disposable.

  6. loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at Sprint

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good pay bonuses are great

    Cons

    Management is terrible .needs work change it up.

    Advice to Management

    Change your management team

  7. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good starting ground for B2B sales

    Cons

    Too many changes, new flavor of the week products

  8. I worked for Nextel that became Sprint and I had a wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Sprint full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The hours are really flexible and most managers are reasonable.

    Cons

    It would be nice to know months in advance before you are let go

    Advice to Management

    Some great managers that will listen to an employee and make adustments

  9. It was a good company to work for, the only thing I wasnt too happy with was dealing with the angry customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Retail Consultant in Houston, TX
    Former Employee - Lead Retail Consultant in Houston, TX

    I worked at Sprint

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pretty good and easy commission structure

    Cons

    Crazy customers to deal with on a daily basis.

  10. Principal Network Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    vacation, 401k, Management incentive plan

    Cons

    too many layoffs to be concerned with

  11. Excellent Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Positive Outlook
    Positive Outlook

    Pros

    Great Benefits, Outstanding Management & Fantastic Pay!

    Cons

    There are not many cons that I can think of with this employer.

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