Sprint Reviews

Updated October 30, 2014
Updated October 30, 2014
2,306 Reviews
3.2
2,306 Reviews
Rating Trends

Recommend to a friend
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Marcelo Claure
107 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 149 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 97 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 38 reviews)

More Highlights

Employee Reviews

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  1.  

    Let me in now please

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    All of the Salary and benefits

    Cons

    The shear Number of layoffs

  2.  

    Outstanding company although it is shentel no t sprint

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Harrisburg, PA
    Former Employee - Assistant Store Manager in Harrisburg, PA

    I worked at Sprint full-time (more than an year)

    Pros

    Good work life balance , a lot of outside events

    Cons

    Drama and at time favouritism

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Worked there for over 7 years shortly after Nextel Merger through Dan Hesse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Business Account Executive II
    Former Employee - General Business Account Executive II

    I worked at Sprint full-time (more than 5 years)

    Pros

    The fellow associates I worked with were all great.
    The benefits changed over the years, but was great to have.
    The base matched up with other telecommunication companies.
    Commission was one of the best during 2006 - 2009.

    Cons

    Loss of the Nextel Push to Talk that was the industry standard.
    Sprint Direct Connect - was OK - Just not Nextel PTT.
    Commission changed to where you did not get paid if under 50% of quota. Then they used a complicated formula that required a degree in Calculus just figure out how to get commissions.
    Near the end of my time, they wanted you to spend more time putting information into SalesForce.com system and less time selling and working with customers to make more sales.

    Advice to ManagementAdvice

    Need to fully understand ALL market area, not just major markets.
    Marketing strategy needs to be looked at even in the smaller market areas.
    Expand the tower location were Nextel was on a tower only. Should have added Sprint to those towers to grow the foot print - NEED to listen more to the field sales team, not Engineers who never leave Overland Park.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It has been a good working experience and have met great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Good benefits and compensation. Management is very supportive of work and personal life balance. Great people and great professionals.

    Cons

    Things change consistently which creates a distracting work environment,. To many and complicated processes which compromises products time to market.

    Recommends
    Positive Outlook
  6.  

    Sprint repositioning itself for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Overland Park, KS
    Current Employee - Network Engineer in Overland Park, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Exciting new advances in wireless communications and good benefits

    Cons

    Large organization that is not always coordinated or working together.

    Advice to ManagementAdvice

    Look beyond the politics and recognize the real contributors who got the company to the point they are at and re-engage them to take Sprint to its next historic level.

    Recommends
    No opinion of CEO
  7.  

    Great employees to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint (more than 10 years)

    Pros

    The wireless world is always changing

    Cons

    Poor senior management, did not understand the business

    Advice to ManagementAdvice

    Listen to your employees and not the consultants

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Kansas City, MO
    Current Employee - Project Manager in Kansas City, MO

    I have been working at Sprint full-time (more than 10 years)

    Pros

    The employees are very helpful. Mangers are interested in your development

    Cons

    I don't have any cons.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It worked in a pinch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Retail Consultant in Orange, CA
    Former Employee - Lead Retail Consultant in Orange, CA

    I worked at Sprint full-time (more than an year)

    Pros

    Clearly laid out expectations. A good starting point for those in college. Room for advancement.

    Cons

    Pushy sales expectations, predatory. I didn't like having to attempt to get people to sign-up for insurance on their devices. I think TEP is a racket.

    Advice to ManagementAdvice

    Go the route of no-haggle car sales or Tesla. Enough with the push for add-ons.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Quite a "Use to Was" company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Project/Program Manager in Overland Park, KS
    Current Employee - Enterprise Project/Program Manager in Overland Park, KS

    I have been working at Sprint full-time (more than 8 years)

    Pros

    Can work from home.
    Non-existent management.
    Cheap phone service.

    Cons

    Absolutely no focus on Shareholders' Value.
    Negative value programs.
    CONSTANT layoffs, or threats of layoff.
    Extremely weak Managers.
    Constant in-fighting and politics between Directors in the same program.

    Advice to ManagementAdvice

    Stop laying everyone off. Every employee creates more than he/she costs. If they do not, it is a MANAGEMENT ISSUE. Not an employee issue. If the company focus changes, simply close the negative value programs, and redeploy the staff to other programs. Do you seriously think you can GROW the shareholder value while reducing the assets that create the services? The new focus is on pre-paid. That is a great space...good growth potential, etc. There was no need for a second layoff this year (and a followup layoff to follow soon.) These people should have been re-assigned to areas which are part of your new direction.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Company continues to have knee jerk reactions in management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager in Altamonte Springs, FL
    Former Employee - Inside Sales Account Manager in Altamonte Springs, FL

    I worked at Sprint full-time (more than 5 years)

    Pros

    Decent pay and the atmosphere is ok although the building smells like poop from the water reclamation plant across the street. Not sure if this is bad for your health or not.. The benefits and the free phone program are great for employees.

    Cons

    If you get the wrong manager it will completely not be a good job. If you get one of the senior sales manager it will greatly change your experience. Allot of fraud. Most people that make the numbers and are held up on a pedestal are committing fraud consistently and the managers know it but they turn an eye until it comes back to them.

    Advice to ManagementAdvice

    Help your people close sales. Listen to your people and be in front of them with encouragement and discipline. Lead by example and show them you can do the job yourself.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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