Sprint

  www.sprint.com
  www.sprint.com

Sprint Reviews

Updated November 24, 2014
Updated November 24, 2014
2,379 Reviews
3.2
2,379 Reviews
Rating Trends

Recommend to a friend
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Marcelo Claure
139 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 149 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 97 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great learning environment where you are encouraged to come up with new and innovative solutions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telecom Design Engineer in Overland Park, KS
    Current Employee - Telecom Design Engineer in Overland Park, KS

    I have been working at Sprint full-time (more than 8 years)

    Pros

    A very cooperative atmosphere where you are allowed to learn and innovate.

    Cons

    Office culture can be difficult to cultivate because many of your co-workers are in different parts of the country/world.

    Advice to ManagementAdvice

    Familiarize yourself more with other cultures.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I had a great experience at Sprint.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Sprint full-time (more than 3 years)

    Pros

    Great pay if you are at quota. Flexible schedule and work/life balance is great. Ample vacation time and not micromanged at all.
    The people I worked with were amazing and I loved going to work everyday.

    Cons

    Compensation structure is horrible. Always changing to favor the comapny not high performing sales people.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time

    Pros

    Flexible, casual work environment. Good people to work with.

    Cons

    Telecom pretty unstable environment with many re-orgs and layoffs

    Recommends
    Approves of CEO
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  5.  

    A great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in Lancaster, PA
    Current Employee - Retail Store Manager in Lancaster, PA

    I have been working at Sprint full-time

    Pros

    Excellent training. Customer focused.

    Cons

    Corp and Dealer channels compete instead of work together. Customer care doesn't know which store is Corp owned and whioch is dealer and leads to frustration on both customer and employees behalf.

    Advice to ManagementAdvice

    A One Sprint approach would be beneficial. Consolidate communication amongstchannels.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    It is a good place to work; disorganized at times and once again undergoing reorganization at this time November 2014

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Engineer (LTE) in Herndon, VA
    Current Employee - Wireless Engineer (LTE) in Herndon, VA

    I have been working at Sprint full-time (more than 5 years)

    Pros

    Challenging work, time-off polices and a posibility of tele-commuting in some positions. Cutting edge engineering assignments, and lots of talented people to work with. THE BIG PLUS is people are friendly here. See caveat below. Cutting edge engineering assignments, and lots of talented people to work with.
    On the PLUS side is people are friendly here (see the caveat in cons).

    An inclusive environment!

    Cons

    An inclusive environment - as long as you are not a conservative.

    Figuratively speaking the Reorganization is an annual event (this time we had 2 in 11 months).

    Advice to ManagementAdvice

    1. Bust the Silos. 2. Encourage cross functional teams. 3. Stop being afraid to make decisions or improve the network just to make it work better for the customer. 4. Too many good ideas get squashed or delayed . 5. Stop being afraid to spend money when it will improve the network's performance.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Regional Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time (more than 10 years)

    Pros

    Due to being in a virtual office for half of my tenure, it was a good work-life balance, management let you do your job

    Cons

    When management had a low understanding of just how much daily minutia you had to accomplish, when most of your day was battling customer churn due to a network with the poorest metrics in the nation....it made it difficult to sell and difficult to manage. Management did not care whether it was good or bad bsiness as long as it fulfillled their CRM metrics they were being held to

    Advice to ManagementAdvice

    Stop checking boxes, watching your CRM, be truly in market, listen to what the feet on the ground are saying

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    The job was fun. Great team and work environment. I had a good time working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Los Angeles, CA
    Former Employee - Retail Sales Consultant in Los Angeles, CA

    I worked at Sprint full-time (less than an year)

    Pros

    Decent pay, 401k, benefits, training, discounts on phone service good atmosphere. I was a former employee and hope to get employed with the company again.

    Cons

    Co workers were burnt out and negative. Sometimes goals were far fetched. I would get complaints from customers that I had no control over. They should give their employees more a bit more power I mean we are the face of the company. Sometimes when I would try to activate phones the wifi in the store wouldn't allow me to. Something I didn't have the necessary tools to be successful in the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Tanking company with no vertical integration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sprint Sales Representative in Houston, TX
    Former Employee - Sprint Sales Representative in Houston, TX

    I worked at Sprint full-time (more than 3 years)

    Pros

    It's technical and still around. Lots of senior positions in which people have worked for 20 years in. Lots of seasoned employees.

    Cons

    Terrible kong hours. Morale is slipping as the company is doing so poorly. Difficult to sell solutions or products to companies. Competition is severe.

    Advice to ManagementAdvice

    Listen to problems.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    they are cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Saint Louis, MO
    Former Employee - Retail Sales Consultant in Saint Louis, MO

    I worked at Sprint full-time (more than an year)

    Pros

    Commission was great at the end of the month

    Cons

    No body enjoyed working there it seemed like but i had fun

    Advice to ManagementAdvice

    motivate your team

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Co workers are nice. 0 room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Pittsburgh, PA
    Current Employee - Retail Sales Consultant in Pittsburgh, PA

    I have been working at Sprint full-time (more than an year)

    Pros

    Co workers and store managers are very nice

    Cons

    No room for advancement. DM only promotes people who he is friends with. No Method to what he does.. Moves you from store to store like your his little pet

    Advice to ManagementAdvice

    THE DM THINKS HE IS GOD

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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