Sprint Reviews

Updated October 18, 2014
Updated October 18, 2014
2,250 Reviews
3.2
2,250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
83 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 144 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 90 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sprint, its a new day . . . finally!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at Sprint full-time (more than 10 years)

    Pros

    The people are great. There are plenty of good opportunities to move up. Softbank ownership seems to finally be driving change. It took a year but most employees are glad to finally see changes. Compensation and benefits are decent and there is a lot of interest taken by management to ensure competitive pay. Bi-annual employee surveys are taken seriously. Overall, Sprint is a very good company to work for and getting better by the day.

    Cons

    Still to much analysis paralysis coming out of headquarter. Does seem our new CEO and ownership are making changes. Hopefully continued improvements will occur here. Work force always under the cloud of fear from workforce reduction.

    Advice to ManagementAdvice

    Continue to listen and communicate. Recent shift to drive needed change quickly is working. Employee morale is much improved and customer satisfaction continues to rise. Just don't slip back to the old ways and we will be good.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL

    I have been working at Sprint full-time (more than 8 years)

    Pros

    Great place to work, however, location is key. You need to work in a service center if you are looking to move up in to management. Sales goals are reasonable and attainable as a sales person you are looking at $9.50 to 10.00 an hour, but can make 2000 in commission a month. A lead position you can make up to 14.00 an hour.

    Cons

    Working retail hours is hard on family life, if you are at the wrong location it is very difficult to get in to the right one. There is limited room to grow unless you are willing to relocate, then there are endless opportunities. This is a great company for a college grad, single and looking to advance.

    Advice to ManagementAdvice

    With all the changes in the company it is difficult to understand the direction, too many big wigs covering their buts implementing plan of actions to appear they are doing something, when in reality all they are doing is congesting the sales process. Area Directors and District Managers should be the only people dictating what occurs in a store as they are the highest level of management that actually know what is going on.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Not a bad place in all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Pros

    Great Co-workers and nice city to work and have some fun

    Cons

    No clear direction and not too good benefits

    Recommends
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Overland Park, KS
    Current Employee - Finance Manager in Overland Park, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Great leadership, perks, benefits and training programs.

    Cons

    Size of company makes it challenging to get things done efficiently.

    Advice to ManagementAdvice

    Look for opportunities to expedite processes and eliminate the forms and paper pushing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Good work life balance for most employees to help keep them happy. This was not always the case but a good change

    Cons

    Management not always concerned on behavior based coaching. Just wanted numbers to be met so they looked good, not worrying about long term solutions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    dissarisfied eperience

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    comission, good hours, love people, cell phones

    Cons

    perks, social status, leadership, busniess

    Doesn't Recommend
    No opinion of CEO
  8.  

    Good experience working for the company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Good spiffs for sales competitions

    Cons

    Poor network store computer programs

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great experience overall. Very employee friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Kansas City, KS
    Current Employee - Manager in Kansas City, KS

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Good pay. Company has some excellent recognition programs for top performers. Quarterly bonuses

    Cons

    Long hours and constant change. Be ready to be very flexible

    Advice to ManagementAdvice

    Love the new CEO

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Stressfulo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time

    Pros

    You get to sit down all day and talk to customers about there problems.

    Cons

    So many policies to keep up with.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    First position was the best job in my career;second position was very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Kansas City, MO
    Former Employee - Manager in Kansas City, MO

    I worked at Sprint full-time (more than 5 years)

    Pros

    Growth opportunities,training, great benefits and an exciting, innovative company. Working in my first position at a subsidiary was the best job in my career, Great leadership and mentoring and a very collaborative culture. Highest respect for my first boss and team.

    Cons

    Second corporate department position was the polar opposite from my first job. Reorged was a verb at Sprint. No stability. Extreme hours with no reward. Employees were very competitive versus collaborative due to the lack of job security.

    Advice to ManagementAdvice

    Treat your employees as assets and recognize work-life balance is important for productivity and retention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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