Sprint

  www.sprint.com
  www.sprint.com

Sprint Reviews

Updated November 20, 2014
Updated November 20, 2014
2,370 Reviews
3.2
2,370 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
136 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 149 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 97 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Project/Program Manager in Overland Park, KS
    Former Employee - Technical Project/Program Manager in Overland Park, KS

    I worked at Sprint full-time (more than 10 years)

    Pros

    Plenty of advancement and personal growth opportunities. Excellent team environment. The benefits are good and pay is fair.

    Cons

    Employees are expendable given all the layoffs.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time

    Pros

    Flexible, casual work environment. Good people to work with.

    Cons

    Telecom pretty unstable environment with many re-orgs and layoffs

    Recommends
    Approves of CEO
  3.  

    Great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Lancaster, PA
    Former Employee - Retail Sales Consultant in Lancaster, PA

    I worked at Sprint full-time (more than 3 years)

    Pros

    No phone Bill. Great pay. A lot of hours. I love working with people so if you do great :)

    Cons

    Sometimes they schedule weird hours but not too much of a problem. There's rude customers of course but you have too know how to talk to them.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Sprint full-time (more than 3 years)

    Pros

    Ton of room for growth

    Cons

    Long term culture change is difficult

    Advice to ManagementAdvice

    Would like to see rep-level compensation become more inline with our competitors in order to keep our best sales people from looking at other opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Wonderful, Open, and Inclusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Customer Service Representative in Las Vegas, NV
    Former Employee - Business Customer Service Representative in Las Vegas, NV

    I worked at Sprint full-time (less than an year)

    Pros

    The company has a great positive outlook on itself, its employees and its customers. Benefits are pretty decent as is the phone service discount. Very well done on the requested time off and attendance policies. Company gives plenty of attendance leeway before termination. Good staff, great atmosphere and comfortable settings.

    Cons

    Ongoing changes due to Softbank purchase and the ongoing layoffs throughout the year. Some management staff may not be fully trained in techniques or duties that they are overseeing you in. Also, retention offers and attempts are somewhat inconsistent and may need some improvement.

    Advice to ManagementAdvice

    Keep doing what you do and remain a positive force for your teams. They sure do notice and appreciate when you stay positive despite any problems.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good paying job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint as a contractor

    Pros

    Good pay if numbers met

    Cons

    Hard to hit numbers every month

    Advice to ManagementAdvice

    Be ready to sell

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    It is a good place to work; disorganized at times and once again undergoing reorganization at this time November 2014

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Engineer (LTE) in Herndon, VA
    Current Employee - Wireless Engineer (LTE) in Herndon, VA

    I have been working at Sprint full-time (more than 5 years)

    Pros

    Challenging work, time-off polices and a posibility of tele-commuting in some positions. Cutting edge engineering assignments, and lots of talented people to work with. THE BIG PLUS is people are friendly here. See caveat below. Cutting edge engineering assignments, and lots of talented people to work with.
    On the PLUS side is people are friendly here (see the caveat in cons).

    An inclusive environment!

    Cons

    An inclusive environment - as long as you are not a conservative.

    Figuratively speaking the Reorganization is an annual event (this time we had 2 in 11 months).

    Advice to ManagementAdvice

    1. Bust the Silos. 2. Encourage cross functional teams. 3. Stop being afraid to make decisions or improve the network just to make it work better for the customer. 4. Too many good ideas get squashed or delayed . 5. Stop being afraid to spend money when it will improve the network's performance.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Regional Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time (more than 10 years)

    Pros

    Due to being in a virtual office for half of my tenure, it was a good work-life balance, management let you do your job

    Cons

    When management had a low understanding of just how much daily minutia you had to accomplish, when most of your day was battling customer churn due to a network with the poorest metrics in the nation....it made it difficult to sell and difficult to manage. Management did not care whether it was good or bad bsiness as long as it fulfillled their CRM metrics they were being held to

    Advice to ManagementAdvice

    Stop checking boxes, watching your CRM, be truly in market, listen to what the feet on the ground are saying

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    The job was fun. Great team and work environment. I had a good time working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Los Angeles, CA
    Former Employee - Retail Sales Consultant in Los Angeles, CA

    I worked at Sprint full-time (less than an year)

    Pros

    Decent pay, 401k, benefits, training, discounts on phone service good atmosphere. I was a former employee and hope to get employed with the company again.

    Cons

    Co workers were burnt out and negative. Sometimes goals were far fetched. I would get complaints from customers that I had no control over. They should give their employees more a bit more power I mean we are the face of the company. Sometimes when I would try to activate phones the wifi in the store wouldn't allow me to. Something I didn't have the necessary tools to be successful in the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Is a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint full-time (more than 10 years)

    Pros

    Co-workers are great and the pay is good to. In some organizations the option to work from home exists.

    Cons

    Layoffs every 6 months at a minimum and no vision from Executive Leadership. As well, many in the Executive Leadership (Director and above) can not make the hard decisions. This leads to moral issues as well as constant rework.

    Advice to ManagementAdvice

    Hire Executive Leadership that can create a vision and make the tough decision. Hopeful that Marcelo Claure is that person.

    Neutral Outlook
    Approves of CEO

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