Square Reviews

Updated March 24, 2015
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4.5
118 Reviews
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Square Founder & CEO Jack Dorsey
Jack Dorsey
104 Ratings

Pros
  • Work-Life balance is perfect, mainly because I don't dread coming to work (in 8 reviews)

  • Square's a great place to get your career started as a software engineer (in 7 reviews)

Cons
  • The company is growing very quickly, so it's becoming more challenging to maintain complete transparency (in 8 reviews)

  • There are some growing pains with a company growing so big so fast (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    3 people found this helpful

    I've been at Square for more than three years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Square full-time (more than 3 years)

    Pros

    Square has been a great place to work for the past few years. It's provided me the opportunity to grow in my career and learn new skills, while simultaneously witnessing a rapidly growing company adjust on the fly to new challenges.

    Working at a company that grows and changes so rapidly has been one of the best ways to learn quickly. The amount of experiences that I feel like I've faced in the few years I've been here seems much higher than my peers at slower moving companies. I think this can only benefit me.

    There are a lot of great people here to work with and learn from. I have real friends here, not just co-workers.

    Leadership has become much stronger on account of some key hires.

    Cons

    Growing pains come with the territory when you move quickly in an industry that is constantly changing. We are going up against behemoths that have deeper pockets and more resources than us. In my opinion, that makes it a bit more fun, but it does make for some thrash as the priorities evolve and shift with the changes in the environment.

    Advice to ManagementAdvice

    Maintain transparency.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Best company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in San Francisco, CA
    Current Employee - Operations in San Francisco, CA

    I have been working at Square full-time (more than 3 years)

    Pros

    The team is amazing and I love that I get to learn from people across the organization

    Cons

    Personal growth is up to you to figure out, which can be stressful.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Square full-time (less than a year)

    Pros

    Lovely benefits and room to grow in the company. The work life balance is on point and it's great knowing if life happens, someone's always there to cover for me.

    Cons

    Too much good food and snacks. I've gained weight since being hired here!

    Advice to ManagementAdvice

    thanks for the solid effort. You are all doing a great job. The producers are awesome and they take care of everything. Just so I could focus on the task at hand.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful

    Grew too big and has rewarded mediocrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Square full-time (more than a year)

    Pros

    - still a fairly transparent company despite the aggressive growth
    - many small, disruptive products that are performing phenomenally, i.e. Capital
    - great food, benefits, etc.

    Cons

    - grew way too fast, making tangential acquisitions and not making substantial progress on our core product
    - still unable to shake the perception that we do more than the "little plastic credit card reader"
    - feels like working at a slow incumbent, with smaller and more agile competitors carving off pieces of our business they can focus completely on and do better
    - overinflated valuation ($6B+) that renders stock options of very questionable worth
    - frivolous spending on ridiculously fancy office space build-outs, expensive food, etc.; not what you want to see as an owner of the company
    - morale crushed every time a product is spun down, most recently Wallet and Order; not sustainable, and makes everyone question what executive guidance led us down these expensive forays in the first place

    Advice to ManagementAdvice

    My goodness, we need to focus on taking care of the people who are here today, before more of our best colleagues leave.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. A great learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Square full-time (more than a year)

    Pros

    -You're surrounded by some of the most intelligent people you've ever worked with
    -There are many valuable skills you'll learn from being in this environment
    -Fast-paced, ever changing
    -Working for economic equality and supporting small/medium businesses which is a great vision to stand behind

    Cons

    -Depending on what team you're working on--not as many opportunities for growth compared to a few months ago
    -Less transparency over time
    -Dealing with some growing pains
    -Shift in culture accounts for a shift in overall attitude/work environment

    Advice to ManagementAdvice

    Consider individual growth based on merit and not just seniority.

    Recommends
    Positive Outlook
  7. Extremely fast paced and fluid organization comprised of intelligent and friendly people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Square

    Pros

    You will learn a lot in a small amount of time.

    Cons

    No clear path for growth.

    Advice to ManagementAdvice

    Have a more concrete plan for individual employee growth.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Building something great--with some growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Square

    Pros

    Everyone believes in the mission and takes pride in the work. Transparent culture, excellent perks, a healthy work and life balance is encouraged

    Cons

    There have been some growing pains. The company grew very quickly and didn't do much to address development for the employees within.

    Advice to ManagementAdvice

    Moving quickly is great. Constant change is not so great. It is hard on the work, and makes the employees feel lack of stability.

    Recommends
    Positive Outlook
    Approves of CEO
  9. So much transparency you won't even know what to do with it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disputes Support Representative in San Francisco, CA
    Current Employee - Disputes Support Representative in San Francisco, CA

    I have been working at Square

    Pros

    - Possibly the most beautiful office in all of SF
    - Extremely casual work environment
    - Everyone you work with is intelligent, nice, and all working to make Square the best company in the world
    - Since every employee has stock options, you truly feel like an owner of the company
    - Unlimited PTO is awesome - if you want to take a trip, great, just let your team know and work it out ahead of time. No counting days or hours
    - FOOD

    Cons

    - Some people's work-life balance is not great, and while you have the freedom to work the hours you want it certainly feels weird leaving at 5:30 when some people stay hours later than that
    - Growth in some areas of the company just hasn't been worked out yet. It's important to know a roadmap or at least options for your role, and I'm not sure Square does the best job at communicating that

    Advice to ManagementAdvice

    Don't lose sight of who we are as we grow!

    Recommends
    Positive Outlook
    Approves of CEO
  10. Amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Square full-time (less than a year)

    Pros

    You will meet and work with some of my most hard-working, fun, and talented people who are passionate about what they are doing. Great culture with amazing perks.

    Cons

    Need more opportunities for career advancement.

    Advice to ManagementAdvice

    Create more levels for career advancement.

    Recommends
    Positive Outlook
  11. 1 person found this helpful

    A fast-paced company supported by a group of highly intelligent people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Square full-time (more than a year)

    Pros

    - Clear guidance from immediate supervisors
    - Clear guidance from upper management
    - Great perks

    Cons

    - Not a lot of work/life balance
    - Opportunity for growth limited
    - Entitled, young professionals

    Recommends
    Positive Outlook
    Approves of CEO

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