SquareTrade Reviews

Pros

Very very nice co-workers. Relax working environment.

Cons

No good place for lunch around office.

Pros

Pleasure working for COO - smart guy - good background for mentoring.

Cons

Other than the COO - there isn't too much backbone to the company.

Pros

They offered flexible hours and working from your own location rather than sitting in the San Francisco office, it was nice.

Cons

There really were no down sides to working at SquareTrade, I think. Pay was reliable and management was very nice.

Advice to Senior Management

I have no advice or feedback to give to the leadership at SquareTrade at this time. No further feedback comments.

Pros

Generally good people, generally a healthy environment, but senior management (founders) are less than communicative and seem to have little vision in terms of where to go next. When things are going well, they are great, but then senior management gets a bit depressed at times.

Cons

Product cycle is not well thought out: Ideas are good, but pre-release and follow-through isn't perfect. Time off and compensation review policies are unclear and market, rather than performance driven.

Advice to Senior Management

Communicate more with staff and develop ongoing and regular product and service reviews. Delegate further down and let managers make more decisions.

Pros

Professional growth, opportunities to take on challenging and important roles, and the overall culture of the company

Cons

Average compensation package, extremely fast paced and an ever evolving environment.

Advice to Senior Management

Continue providing superstar employees with opportunities and reward success.

Pros

level of responsibility available, opportunity for professional growth

Cons

CEO and COO lack long term vision, leadership and people management skills

Advice to Senior Management

Do some leadership benchmarking vs successful small to mid size companies. Consider doing an employee survey to get in touch with what your current and past employees think of your leadership and management skills. do less spin, more honesty.