SquareTwo Financial

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SquareTwo Financial Reviews

Updated Jul 11, 2014

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All Employees Current Employees Only

2.8 16 reviews

100% Approve of the CEO

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Paul A. Larkins

(4 ratings)

38% of employees recommend this company to a friend
16 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Amazing culture, great professional development opportunities

    Anonymous Employee (Former Employee)

    ProsThe number of employees at this company allow all employees to have easy access to senior leaders and very little corporate bureaucracy and politics. The company has innovative technology and is working to be a leader in the industry with a focus on the customer. SquareTwo is focused on it's people and provides stretch assignments to their employees to allow for professional development. The culture and people are amazing and this really is an organization with shared and aligned values and a focus on people. While people work hard and the culture values "A" players, thee is a big sense of work-life balance. This was an amazing place to work.

    ConsNone; a really amazing place to work!

    Advice to Senior ManagementContinue with the path of professional development, a focus on innovation and continuous improvement and a focus on the customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Long tenure, top performing employee always being overlooked....

    Anonymous Employee (Current Employee) Denver, CO

    ProsGreat benefits, PTO flexibility, pleasant coworkers

    ConsBeen with the company a very long time now. I have only made lateral moves within. Promises were made to me for possible promotions but never kept by the supervisor. Leadership in my department is horrible. Supervisors and managers walk right by you like you dont exist. Never any encouragement from my leaders.

    Advice to Senior ManagementGet better management.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great people - great company!

    Anonymous Employee (Current Employee)

    ProsGreat people to work with on interesting projects - fun work environment! Very competitive pay! There's a great sense of community at the company.

    ConsIT projects lack planning and structure which makes productivity slow and frustrating. Shortage of project managers.

    Advice to Senior ManagementCIO - Ask your teams to document their processes! There needs to be a central repository for this documentation. There's often confusion in meetings due to a general lack of knowledge about how processes/applications work. Quite frequently application owners don't even understand the process flows of their own apps.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Place to Work

    (Current Employee) Denver, CO

    ProsGreat company culture driven by amazing Executive Team....Tons of opportunity for growth...Competitive salary...A place I enjoy coming to work at everyday....Smart and talented employee population....Leader in there respective space....Fun place to work with strong employee benefits...

    ConsNo onsite cafeteria (But there are food trucks at least once every two weeks). They also provide fresh fruit every Wednesday for free to all employees

    Advice to Senior ManagementDevelop and continue to create opportunities for employees to grow and exceed their career goals.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Exciting company - open to innovation

    Creative Director (Current Employee)

    ProsThe senior leadership team is extremely transparent and there is very little politics or red tape to get things done. The company is headed in the right direction and it's easy to contribute to the success of the company.

    ConsThere aren't any decent restaurants in walking distance.

    Advice to Senior ManagementContinue to share openly with the employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    STF=Small time firm

    Anonymous Employee (Former Employee)

    ProsIf you are part of the "in crowd", your time there will be tolerable. There are a number of good people there. Dependent upon position, the pay can be good. However, unless you are single with no dependents (in which case your benefits are 100% covered) cost of insurance will make pay so-so.

    ConsFor as much as the organization prides itself on its culture, culture-wise this was the absolute worst company I've ever worked for. Over the past couple of years, many long tenured and high performing employees went from top performers and great appraisals to the chopping block in a matter of months. In late 2011, the company began evaluating employees on subjective measures (the "how") and placing more emphasis on these measures than an employee's numerical performance. The company m.o. is to identify employees to be shed, place employees on boilerplate 90 day action plans (which many times contains false information), cite that the employees have made no improvement, and finally release employees. This happens to a high percentage of employees that are achieving or even exceeding goal. Career advancement is non existent.

    Advice to Senior ManagementIf you keep driving away your best and brightest, you'll run out of people to siphon ideas from to pass off as your own.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    Very Supportive

    Manager (Current Employee) Denver, CO

    ProsThe culture is supportive, progressive and cohesive. Communication is a strong suit at SquareTwo, which is so unusual for corporate America. I have been pleased working at SquareTwo. People are friendly, welcoming and very encouraging. SquareTwo has an interest in your personal and professional development, offering courses and seminars for free onsite.

    ConsNone that I can think of

    Advice to Senior ManagementKeep doing what you are doing! Thank you for being honest, transparent and encouraging.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Nice people but hiring process tedious.

    Collections (Former Employee) Overland Park, KS

    ProsConvenient location, small office and decent starting pay. Free lunch for the whole staff if the office makes its metrics. Work shift is Monday to Friday and no nights. Business to Business collections.

    ConsUnattainable commission structure, Seems like the managers were contradicting one another when it came to training new associates. Some of the employees are kind of cold and I never felt welcomed. Some of the employees said they haven't received a commission since December. High delinquency Charged Off Accounts which makes it harder to make any kind of commission. Too much detail for skip tracing,

    Advice to Senior ManagementCompany is based out of Denver, Colorado and it seems that a lot of politics in this local office is oblivious to those in the Rockies. Hire a few people to only do skip tracking and have the others focus on smiling and dialing,

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Theory X Management, micromanagement, mind games

    Asset Recovery "Professional" (Current Employee) Overland Park, KS

    ProsThe paychecks are still clearing at my bank and it's a job. Occasional doughnuts or some minor kudos, commonly referred to in collections as "reindeer games" break up the grind in low-walled cubicle land.

    ConsI agree with other reviewers that there has been a fundamental shift in the company in the past year for the worse. There is a palpable air of desperation amongst management to squeeze the employees for productivity. Lots of blaming of the staff, while refusing any constructive criticism, finger pointing (top down) and half truths and deceptions displayed by management. I have seen better than 100% turnover in the past year, running about 50/50 between those who quit and those who got sacked over what could usually be traced to a personality conflict with upper management.

    Advice to Senior ManagementYou talk about a corporate culture in your waiting room reading material, how about walking the talk? Pick up a copy of Greenleaf's "Servant Leadership" , learn to actually lead, support your staff or at least leave them alone to do their job without the fretting paranoia that the size of their coffee cup will either necessitate more time at the coffee pot or more time at the bathroom. And yes, coffee cup size was actually brought to my attention by management as something being monitored.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Square Two started out as a good company but slowly went down hill.

    N/A (Former Employee) Denver, CO

    ProsThe work is meaningful and necessary to healthy economy

    ConsThey don't value their employees. They say they do, but it is only surface level. They want results but don' t enable their people to do so.

    Advice to Senior ManagementYour actions don't match up with your words.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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