Squarespace

  www.squarespace.com
  www.squarespace.com

Squarespace Reviews

Updated November 9, 2014
Updated November 9, 2014
21 Reviews
4.2
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Anthony Casalena
14 Ratings

Employee Reviews

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  1.  

    Never been happier.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Developer in New York, NY
    Current Employee - Content Developer in New York, NY

    I have been working at Squarespace full-time (more than an year)

    Pros

    Transparent communication on company development, clean and fun offices with tons of perks (such as PS4, ping pong tables, catered food, fully stocked fridge etc), room to grow with a hands off approach

    Cons

    Sink or swim environment which can leave you either confused or excited.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Learned a lot but no work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care in New York, NY
    Former Employee - Customer Care in New York, NY

    I worked at Squarespace as a contractor (less than an year)

    Pros

    - Flexible schedule
    - Ability to work remotely
    - Decent pay
    - Snacks, Lunches
    - Account Perks

    Cons

    The hours were too crazy compared to pay rate. Getting off was a pain - you had to find someone to cover your shift. Training could have been better - felt like I was thrown in there without any help.

    Advice to ManagementAdvice

    Leadership/management should be friendlier. They seem negative and condescending most of the time.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Love the Company, Hate the hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Squarespace

    Pros

    Company knows how to take care of their employees. For Full-time employees the benefits are covered in full! A lot of great perks

    Cons

    24 hours support means long late hours

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A dream come true

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer in New York, NY
    Current Employee - Designer in New York, NY

    I have been working at Squarespace full-time (more than an year)

    Pros

    No-bullshit type of culture that facilitates getting things done over everything else. Great opportunities to take on a lot of responsibility – if you've got what it takes, no job title or org chart will stop you from being successful. Fantastic benefits and the friendliest, smartest people I've ever worked with.

    Cons

    If you need a lot of guidance, you will be lost on a lot of teams.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fresh Out of college? This might be for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care in New York, NY
    Former Employee - Customer Care in New York, NY

    I worked at Squarespace full-time (more than an year)

    Pros

    Decent pay for someone coming straight out of college.
    Stocked kitchens/daily lunch/unlimited drinks, etc.
    The ability to work from home whenever you wanted (not sure if they still do this)

    Cons

    -High turn over
    -A ton of employees. You might get lost in the crowd.
    -Can get a bit stressful (but it's work, right?!)
    -To get a day off you have to find someone to take your shift (which most of the time did not happen)

    Advice to ManagementAdvice

    Keep doing what you all are doing, but don't lose your way as the company becomes bigger & bigger. When I left the company started to take a big change (for the better). I started to see new faces in the office, and things became a little more chaotic. Keep the spirits of the employees up & I'm sure you all will continue to do great things in the future.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    The best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Squarespace full-time (more than an year)

    Pros

    The company really cares about your well being and your future. Also offers ridiculous compensation.

    Cons

    Too many people working on projects. No one to really lead a team.

    Advice to ManagementAdvice

    Project Managers

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    a completely different picture than what was painted on their website.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care in New York, NY
    Former Employee - Customer Care in New York, NY

    I worked at Squarespace part-time (less than an year)

    Pros

    Genuine start-up culture. You had a free snacks, free meals, tons of free swag and the ability to work from home.

    Cons

    You were trained in this beautiful workspace but when you were taken to your actually workspace (around the corner) it was a rude awakening. There were not enough desks for the amount of people who worked there. The weekly meetings were pointless. The compensation was awful compared to the amount of the work your were asked to do. The training didn't set you up for success. If you wanted time off, you needed to find someone to cover your shift - holidays included. 60% of the staff were once Apple Retail Employees.

    Advice to ManagementAdvice

    They need to start paying their Customer Care team members more. Instead of wasting people's time on Thursday's with weekly meetings, the team should start making this a productive time to learn best practices and understanding how their role has an impact instead of berated your team with negative feedback. Leadership needs to work on their condescending attitude, maybe your team would be more responsive during the weekly meetings.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 5 people found this helpful  

    The image that Squarespace tries to portray as a company, and what it's actually like to work there, are very different.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care in New York, NY
    Former Employee - Customer Care in New York, NY

    I worked at Squarespace full-time (more than an year)

    Pros

    Opportunity to move up quickly, if willing to sacrifice a work-life balance. A genuine "start-up" culture. Free lunches, stocked kitchen, etc.

    Cons

    Compensation is menial for the amount of time that is required out of you. High turn over rate. To get any time off, you must get others to cover your shift, which is often hopeless.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    A great, individual-driven start-up culture with none of the financial worries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Designer in New York, NY
    Current Employee - Web Designer in New York, NY

    I have been working at Squarespace full-time

    Pros

    - Working around amazing people that help you learn and grow and push you to new levels
    - Freedom to pursue what you are passionate about

    Cons

    - The flat structure of the company can result in feeling lost for awhile until you figure out how things work

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Squarespace a Great Place for Freelance Writers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freelance Content Writer in New York, NY
    Current Employee - Freelance Content Writer in New York, NY

    I have been working at Squarespace as a contractor (less than an year)

    Pros

    They have offered me some Interesting assignments, and the rates they pay are excellent. Their guidelines are clear, and the work is relatively easy to complete.

    Cons

    Its taking them a long time to approve the stories I've done so far, and I have no idea when I will be getting more.

    Advice to ManagementAdvice

    I know they are very busy, but a little heads up on whats going on in the company every now and then would be appreciated.

    Recommends
    Positive Outlook
    Approves of CEO

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