Squirrel Systems

  www.squirrelsystems.com
  www.squirrelsystems.com

Squirrel Systems Reviews

Updated October 27, 2014
Updated October 27, 2014
7 Reviews
3.0
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Bob Mackett
6 Ratings

Employee Reviews

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  1.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Squirrel Systems full-time

    Pros

    Doing Tech Support for Squirrel Systems is much more than that. You learn pretty advanced DBA and Network config skills

    Cons

    Not much flexibilty with regards to Work/Life balance

    Advice to ManagementAdvice

    Higher compensation to improve employee retention. Pension benefits and improve culture. There is a lot of disintegration between teh Solutions Centre, and all other departments. Corporate events are organized for everbody in the company MINUS the solution centre

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Look elsewhere for a future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)

    I have been working at Squirrel Systems full-time (more than 3 years)

    Pros

    Semi regular work hours
    Easy to get by as many of the staff don't really know what they are doing

    Cons

    The upper management/executive are clueless in terms of strategy.
    Marin investments seems to no longer take much interest in their company.
    A lot of arguing and fighting amongst the management.
    Most managers are not qualified for the positions they hold.
    Compensation and benefits are poor.
    The building and work facility is disgusting and poorly maintained. The washrooms and building are cleaned twice a week, for a staff of roughly 140.
    The company focuses on improving profitability and the bottom line by cutting costs. They lack the vision or ability to sustainably increase revenue too.

    Advice to ManagementAdvice

    Hire skilled and qualified people for upper management positions who actually understand technology. Too much of the executive and upper management are in their roles because they are yes men.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    A great company with great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solution Centre Agent ( Tech Support) in Burnaby, BC (Canada)
    Former Employee - Solution Centre Agent ( Tech Support) in Burnaby, BC (Canada)

    I worked at Squirrel Systems full-time (more than an year)

    Pros

    -Generous compensation package with little to lose as there is no " quotas" you must meet.
    -Paid sick days ( which is rare for a company of this size!!!)
    - Casual culture
    - Great supervisors who are easy to approach and talk to, both on and off the floor.
    - Pleasant Human Resource Generalist who is friendly, easy to approach, and very dedicated to solving any problems that may arise
    - Great monthly incentives for those who work hard.
    -Big BBQ at every quarter
    - Friendly staff : the people who work here are ambitious, motivated and most importantly fun to be around.

    Cons

    No major cons for this company.
    Perhaps they could have a career development plan in place for those who wish to move within the company.

    Advice to ManagementAdvice

    Openly communicate with staff and obtain constructive feedback to continue to move the company in the right direction. For example, maybe do annonymous surveys, face to face meetings with current employees to get their input on important matters that effect employees on a day to day basis.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fantastic Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Squirrel Systems full-time (more than 5 years)

    Pros

    People, wage, benefits, ability to advance. They are competitive but you have to work for it.

    Cons

    At times, I wish that there was more interdepartmental communication, however, it is quite a bit better now than before.

    Advice to ManagementAdvice

    Continue with the great direction. Peddle to the metal.

  6.  

    Support Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Agent in Burnaby, BC (Canada)
    Current Employee - Support Agent in Burnaby, BC (Canada)

    I have been working at Squirrel Systems full-time (more than an year)

    Pros

    regular full time hours
    some awesome people to work with
    Good location, near skytrain and on a main transit bus line

    Cons

    No communication from management to employees
    there were 3 HR changeovers in the year that I worked there
    Supervisors have their own agenda, and bully employees
    Complaints are ignored

    Advice to ManagementAdvice

    Treat the employees you have well. They are working extremely hard and for that, they get 'not fired'. In the last few months, muttiple employees have been fired for no reason, and nobody is picking up the slack. Get new people in, or hire some back.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    If you value the moments of your life, do NOT work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing/Sales in Burnaby, BC (Canada)
    Former Employee - Marketing/Sales in Burnaby, BC (Canada)

    I worked at Squirrel Systems full-time (more than an year)

    Pros

    Line-level colleagues were great. Once a week the company got free fruit. Seriously, that is it.

    Cons

    This company has no leadership whatsoever. Instead of providing training and leadership, they prefer to micro-manage and "monitor time-sheets". I have never seen anything like this in my twenty plus years of work experience.

    I can't overemphasize nearly enough how much you need to avoid working for this place. Do yourself a favor and never apply.

    Advice to ManagementAdvice

    Focus on leading your team, not worrying about time-sheets. Try instituting some proper training. Treat your colleagues and subordinates like people, not puppets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    A great family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Squirrel Systems full-time

    Pros

    The work culture is great. Despite the large size, all teams are very close to each other. In general, everyone goes that extra mile to get to know you and befriend you. When they call it a family, it's actually quite literal. Aside from that, there are some really smart and passionate people leading the company on all levels.

    Cons

    Squirrel is a true innovator in the hospitality industry; as such, there are always a million things on the go. It's easy to get lost in the amount of things going on.

    Advice to ManagementAdvice

    You are building a great company.

    Recommends
    Positive Outlook
    Approves of CEO

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