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Ssfcu
3.0 of 5 7 reviews
www.ssfcu.org San Antonio, TX 1000 to 5000 Employees

Ssfcu Reviews

Updated Feb 18, 2013

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3.0 7 reviews

                             

75% Approve of the CEO

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David E. Reynolds

(4 ratings)

33% of employees recommend this company to a friend
7 Employee Reviews
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a nice company in good location

Engineer (Current Employee)
San Francisco, CA

I have been working at Ssfcu as a contractor for less than a year

Prosposition, salary, team spirit, good location

Constough management, high work load

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Does not meet my expectations from such a large credit union!

Senior Loan Officer (Current Employee)
San Antonio, TX

I have been working at Ssfcu full-time for less than a year

Pros-Fitness Benefits (free gym membership, free gym at work)
-Lots of community volunteer opportunities
-Corporate Headquarters has chef and staff, meals are somewhat tasty and healthy

Cons-Managment does not help out during staff shortages
-Employee bias based on personal relationships
-Long Saturday hours
-Outdated computer systems

Advice to Senior ManagementCome in on Saturdays and see the stress levels of your staff.
Update technology, allow employees to work from home.
Create a better work/life balance.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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It's okay but the organization has some maturing to do

Anonymous Employee (Current Employee)
San Antonio, TX

I have been working at Ssfcu

ProsFriendly people
Ability to do what you want
Freedom to ake your own rules

ConsNo processes defined
Growing pains in business methodologies
IT is incredibly slow, not helpful and randomly close tickets for no reason

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1 person found this helpful  

Great benefits and people, but not so great compensation

Anonymous Employee (Former Employee)
San Antonio, TX

I worked at Ssfcu

ProsGreat benefits,
great wellness program,
great people,
great location,
great work for community

ConsNot very competitive compensation... at all... or at least for my position at the time

Advice to Senior ManagementKeep promises.

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Needs improvement

Recruiter (Former Employee)
San Antonio, TX

I worked at Ssfcu

ProsGreat start for college students who would like to begin a career in banking. There are opportunities for entry-level staff to move up within the organization if they have initiative and the willingness to perform.

ConsIn some areas, management lacks confidence in their employees' abilities to perform their jobs, which has contributed to either a lack of initiative and/or accountability of the employees. Some managers lack the proper training in leading staff members. More manager/supervisor training is needed, especially in the areas for developing staff and disciplining staff.

Advice to Senior ManagementProvide mentoring and coaching opportunities to staff in an effort to develop staff. Create and communicate guidelines on perfomance and behavior and then trust that employees will adhere to the guidelines. In the event that they do not, discipline accordingly but not in a parent-child type manner.

No, I would not recommend this company to a friend

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Definitely people helping people!

Member Financial Officer (Former Employee)
Tampa, FL

I worked at Ssfcu

ProsThey provide reimbursement for college education courses related to business and finance, excellent hours, and paid sick time. They promote from within the company. The ability to assist and educate members and their families through difficult financial circumstances.

ConsIncome paid is less than that earned at similar credit unions in the same locale. It appears managerial positions are often filled because of who you know and not necessarily the ability to manage. SSFCU appears to be losing it's personal touch during this time of rapid growth.

Advice to Senior ManagementAdvice:Thank you for the opportunities you gave me. Feedback: A college degree does not make a person a better manager.

Yes, I would recommend this company to a friend

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Great opportunity to develop critical skill sets

Anonymous Employee (Current Employee)

I have been working at Ssfcu

ProsCompany takes excellent steps to ensure employees are trained to the levels necessary. This will include skills that may be transferrable to other career opportunities, as many support personnel are college students.

ConsCross departmental opportunities are not readily available for transfer or promotion. Turnover of employees who are students makes it difficult to gauge workload. You may have a few months of significantly higher work volume while new employees are trained.

Advice to Senior ManagementAlthough costs are always in the sights of anyone trying to ensure efficiency, you do not want it to cost you talent opportunities. Compensation is a strong motivator for almost anyone...and may also be the deciding factor between staying loyal or pursuing other career options.

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