Standard Register Reviews

Pros

Good environment to learn basic foundations of lean manufacturing

Cons

Silo mentality within the organization. Leadership does not accept responsibility for their financial failures.

Advice to Senior Management

Honesty is the best policy

Pros

You will never be bored, there is always something that needs to get done or be fixed. The people that do the work are great.

Cons

You will work overtime every single day. There is not enough time for anyone to fully understand what needs to be done or to do it.

Advice to Senior Management

Enough with the "do more with less". Forcing people to come up with new ideas as part of their review is silly.

Pros

Not too much micro-managing. The employees for the most part are fun to work with.

Cons

Way too many meetings and conference calls. Constantly re-shifting the entire company, laying off and not replacing people. Trying to create "customer intimacy" by assigning teams one email box to share so your usual customers will now get replies from random people. Lowest morale at any job I have ever had.

Advice to Senior Management

What leadership? Pencil pushers who hire outside companies to give advice on how to run the business. Way too many fat cats who really do nothing but rake in the big bucks to slowly destroy the company at the expense of the REAL workers

Pros

They have good health benifits options and their 401K program is fairly decent. They do offer sufficient training. They have fairly decent name recognition in the market place although they have issues sufficiently communicating their full capabilities to the market place.

Cons

Not customer focused, no customer service accountability especially at the corporate level... terrible upper management leadership, They are much more focused on reducing sales compensation policies than fixing internal customer service issues. They preach they are "customer focused" but their actions most definitely do not reflect that. They need to figure out if they are a manufacturer or broker of print....aside from the larger quantity production runs they broker out everything and put a temendous markup on everything. They should concentrate on improving their manufacturing capabilities and customer support framework. CEO really needs to focus on supporting his sales force rather than viewing them as a liability....that mentality flows from top to bottom.

Advice to Senior Management

Get a clue

Pros

High net promoter score with existing customers that make up for 80% of the revenue.
Great training.

Cons

Low net promoter score with most new customers.
Terrible customer service. Not customer intimate.
Terrible upper management.

Advice to Senior Management

You need to bring customer service back to the field. You need to hire managers that understand our business. You need to stop messing with salaries until you know what you are doing. People are leaving in droves.. many more to follow unless you go bck to what made us great int he first place. The business is changing.. but what customers need is not changing.

Pros

great training, good pay, good support, good management

Cons

they expect a lot from you, but if you give a lot you get a lot

Advice to Senior Management

keep up the training

Pros

great benefits
flex time available (depending on management)
family like atmosphere
aiming towards positive company changes

Cons

*training is lacking; they make new policies daily and nevr properly train the employees
*compensation is severely lacking; no merit or cost of living raises and new employees start of with higher pay
*work load increasingly gets out of hand, not because we are getting more work, but because several polies in place make it where we have to double and triple step ourselves
*communication is broken making it difficult to get a task completed
*aim is to "take accountability" but only a rare few will actually do so
*you are expected to help everyone out who gets behind, but if you ask for help, you never receive it
*offers salaried employees laptops but refused to be consistant on allowing us to work from home

Advice to Senior Management

Communicate, communicate, communicate. Offer incentives to increase job satisfaction. We understand times are hard so therefore we don't get raises, but allow us 4 ten hour days or the ability to work from home or or two days a week. With the prices of everything increasing and many of us living outside of 50 miles to get to work and several more having a spouse who lost a job, even that slight bit of an incentive would speak worlds of your respect for your employees. If we aren't in a sales office but in one of the three primary centers, we get screwed, literally.

Pros

The pay is the only pro I can see these days

Cons

Constant managerial upheaval, lack of employee support, poor training, lack of investment in fundamentals,low employee morale

Advice to Senior Management

It is futile, but - generic managers.and supervisors are not equipped to provide the necessary production support in print manufacturing. SR has gotten rid of most of the employees whose knowledge and skill were instrumental to its success in favor of individuals with degrees who know nothing and wish to learn nothing.

Pros

day work little weekend work.

Cons

everything else, very reactionary job place.

Advice to Senior Management

QUIT, get real management in there.

Pros

Great benefits. Flexible work schedule. At least it's a job. In this economy that is pretty important. I'd rather work here than not have a job at all.

Cons

Lack of communication. The Corporate managers make decisions without having any idea of how it will affect the company. They put a change into place, then wait to see if it will work. They could save a great deal of time if they had asked for input from the people doing the job first.

They seem to make policy changes just to appear important. We are not robots....we have families and a life outside of work. It's not always about the numbers....sometimes it about the human.

Advice to Senior Management

Listen to your people!