Stanley Healthcare Solutions

www.stanleyhealthcare.com
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Stanley Healthcare Solutions Reviews

Updated May 13, 2015
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2.2
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Jason Santamaria
6 Ratings

18 Employee Reviews

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  1. Marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stanley Healthcare Solutions full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    State of the Art Technology with huge market potential and impact on end user outcomes
    Highly passionate employees

    Cons

    Lean organization
    Lack of Direction with Healthcare business

    Advice to Management

    Invest in your people and R&D


  2. People dropping like flies, turnover keeps this place in chaos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stanley Healthcare Solutions full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Some good people and industry knowledge with legacy employees

    Cons

    - Upper management has little to no healthcare experience (turned over several times in the past three years)
    - Upper management has little to no integrity
    - Management only worried about making the quarterly number, this division clearly run by the finance department
    - Company strategy is undefined and never communicated
    - Management cut people and resources, penny wise pound foolish
    - Constant turnover in staff

    Advice to Management

    - Communicate to staff
    - Listen to suggestions on how to improve and meet goals
    - Value employees and their experience
    - Be open and honest on the company direction


  3. Growing business, great people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincoln, NE
    Current Employee - Anonymous Employee in Lincoln, NE

    I have been working at Stanley Healthcare Solutions full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people that work here. Good environment. Company is very focused on employee moral and values what employees are saying. Company provides a service and product that is very meaningful in the healthcare industry. Very competitive pay and benefits.

    Cons

    Change (not really a con unless you don't like it). If you thrive on change and process improvement this is the place for you.


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  5. Helpful (2)

    Embarrassed to be in front of customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales

    I worked at Stanley Healthcare Solutions full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    there are some people that definitely care about what they do and the real customer. one of the few places in boston where you can leave at 5:00. no pressure to work weekends. good pricing on tools.

    Cons

    Senior execs never tell the truth internally about product issues, delays and other promises. In the front lines we always end up looking like we are trying to be slimy. every 6 or 7 months there seems to be a change in strategy and management. internal processes cause a lot of confrontation.

    Advice to Management

    there a no leaders. all are just managers. headquarters is supposed to be in waltham, but all the managers commute from out of state - clear message that this is all temporary.


  6. Financial

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSE in Redwood City, CA
    Former Employee - TSE in Redwood City, CA

    I worked at Stanley Healthcare Solutions full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Career growth and collaboration and reimbursement policies

    Cons

    Long Term planning causing employees termination


  7. Helpful (1)

    Challenging, growth oriented, moving quickly in a quickly moving market.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at Stanley Healthcare Solutions full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Needs to settle the growth portion of their entry into the Healthcare industry. Growth is great, but in a market that isnt' going anywhere, you don't need to tackle all areas at once.

    Cons

    Customer base without some of the basic skills necessary to use the products they pay us for; expecting mountains to move for support, repair, and training when they haven't maintained the equipment or tested it per SOP for months at a time. Lack of the most basic computer knowledge to run a nurse call system that runs .....on a computer. Expecting 24/7 on site visit support that is not stipulated nor promised in their contract, or not having a maintenance contract in force at all and expecting constant training, upgrade, and support.

    Company values are on par with most organizations of this size. We are not a free as a 'startup' but we are less entrenched in management limbo than a fully established industry. I expect this to change as Stanley 'Healthcare' ages, but for the time being it is balanced. The benefits are good, the pay is more than I expected for the work that is done and the responsibility level. I have access to new tech to learn, and during downtime im allowed to learn it, or given the opportunity to work with other divisions that are more driven towards that end of our product line(s)


  8. Helpful (4)

    What do powertools and healthcare have in common? Absolutely NOTHING.....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter
    Former Employee - Recruiter

    I worked at Stanley Healthcare Solutions (More than 3 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    If you want to work somewhere to collect a paycheck until you find a GOOD job... this may be the place for you. There is so much disorganization and lack of communication at ALL levels within the organization, you could realistically "fly under the radar" for an indefinite amount of time!

    Cons

    There are some good people that work here.... because they were lied to about the "bright future". Bottom line.... Stanley HC has staked its future on RTLS and there is a very limited market !!! You cannot be a "One trick Pony" in Healthcare... afterall, were are selling cordless drills here!

    Advice to Management

    Get out of the Healthcare business and go back to selling drills and "snake lights"


  9. Helpful (1)

    In a 30 year career this is the worst company by far !!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations
    Former Employee - Operations

    I worked at Stanley Healthcare Solutions full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I do not see a future for this Company and am glad I am gone. Please avoid this train wreck of a Company.

    Cons

    Where on earth does a HR run a Company? Way too much power and honestly has no clue. Between lack of direction, non-existent communication, products that do not work, partner channels which distrust the Company, and upper management which is totally out of step with the needs, wants, and desires of the marketplace the end will come sooner than you think. How can you understand customers if upper management never even leaves the office? In fact you will die. The founders of companies you have purchased are waiting in the wings to buy back what they created for pennies on the dollar. Think they are vested in making Stanley a success? They want you to fail so they can buy the company back. Just look at product development and they way they treat existing customers.

    Advice to Management

    Stand up and lead the Marine Corp way. If people care give them the tools to be successful and listen to the feedback. If people mistreat the customers and do not care less about the outcomes show them the door regardless of what position they hold within the Company.


  10. Helpful (1)

    Change of leadership and direction every time you blink!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Past Employee in Lincoln, NE
    Former Employee - Past Employee in Lincoln, NE

    I worked at Stanley Healthcare Solutions full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This place is only good for a Paycheck.

    Cons

    Where to start. This company is out for one thing and one thing only- grow at a tremendous rate or fold. The healthcare portfolio makes up less than 2% of the entire Stanley Black and Decker portfolio- this business has become a toy for leadership and a testing ground for potential leaders in a tool business. The Healthcare business used to be very solid and produce tremendous numbers as well as keep customers satisfied. This had to be #1 priority in a company that was stripped of everything to assist in a failing security business that healthcare was under for a number of years. They have completely ripped apart great businesses in Ottawa CN, Grand Rapids MI, and Lincoln NE, taking out good leadership and direction from each business which spanned across Long Term Care and Acute Care and have tried a one size fits "all" model for everything- this does not work if you know your marketplaces and customers in these spaces. You are treated like a pawn in this business and can expect your tenure to be 12- 24 months if you are in any type of leadership role. All other roles better brace for downsizing when the numbers do not hit inflated growth numbers pounded down from the top year over year- they will cut good people and have no regard for performance in any areas. Talk about a Good Old Boys club- you better be in Boston, MA or you don't matter to anyone. HR is not to be trusted in this business and will treat employees worse than anyone- am I missing something about what this department stand for? As this business continues to struggle with incompetent leadership at the top, look for it to fold back into Stanley Security and wholesale changes again to be made in the next 12-18 months. Feel sorry for all the long term employees that knew their markets and businesses that grew up inside them and made them very attractive to Stanley before Stanley acquired them as they have all but been removed from the business for fear of showing up a "new" Stanley leader that is brought in every 12-18 months. If you want to be treated like a person and with respect, there are many other places to work- go try a GE or Philips as they are well ahead of Stanley in their Healthcare growth and leadership!

    Advice to Management

    Get your head out of the sand and start listening to what is left of the legacy leaders of these businesses and stop bringing in "new" people from outside the space to reinvent something that was not broken at all. You cant expect to maintain growth in the market with 10 year old product and no resources to service, support, manufacturer, and design your offering. Stop trying to be GE or Philips, you will never catch what they have built in the Acute Care space, nor should you want to. Compare yourself to a "like" company and dominate the space you play in with the offering and service you provide....wait, its too late for this as you have flown this airplane too long with holes in your gas tank over the ocean- hold on now for your nose-dive- hope you can swim!


  11. Do not waste your time, energy, or talent! Flipping burgers might be more rewarding overall!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stanley Healthcare Solutions full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some nice people work at Stanley Healthcare.

    Cons

    Although a member of the Black and Decker family, Stanley Healthcare seems to function as the red headed step child and thus corporate support is not evident.
    Incompetent executive leadership, and it shows. They are managers ( micro managers) and do not know the first thing about leadership.
    Unprofessional behavior tolerated - office cliques ( they will get you eventually).
    High customer dissatisfaction.
    Processes are not efficient and near impossible to change. Repetitive and non-streamlined processes in place ("this is the way we've always done it", mindset).
    Lots of training and retraining is required.
    Lack of communication and trust at every levels.
    Low morale among employees. Just read the other reviews.
    This may be part of a large company but it has many similarities to a family owned business in the way that people are hired, decisions are made, and professionalism in general.
    If you speak up, you find yourself blacklisted and that's the end for you and soon enough don't worry you will be fired.
    I seen people come with high hopes and leave feeling depressed and shocked at what they just experienced.

    Advice to Management

    Re-assess leadership and management choices. Because they have been with the company a long time this does not make them VPs or functional experts. Review headcount: some areas are overhired for and some underhired. Re-assess processes which I must say the new President was doign a good job at when I left.



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