Stanley Steemer International

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Stanley Steemer International Reviews

Updated February 26, 2015
Updated February 26, 2015
87 Reviews
2.6
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Stanley Steemer International Chairman and CEO Wesley C. Bates
Wesley C. Bates
47 Ratings

Review Highlights

Pros
  • You meet all kinds of people and it helps you stay in good shape (in 3 reviews)

  • You can make money enough to support yourself on a very low budget with no experience (in 3 reviews)


Cons
  • Long hours and often times working some weekends as well which was alright because the pay made up for it (in 13 reviews)

  • This company has a high turnover rate of employees (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hard work pays off!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Crew Chief in Akron, OH
    Current Employee - Senior Crew Chief in Akron, OH

    I have been working at Stanley Steemer International full-time (more than 3 years)

    Pros

    Cleaning carpets; tile; and furniture will only get you so far. Become certified in Water Restoration; Air Duct Cleaning; VCT; and other ancillary services to really unlock your unlimited earning potential and growth.

    Cons

    Newly hired employees that are motivated to work are hard to come by. Customers can be rude and viscous.

    Advice to ManagementAdvice

    Profit sharing with tenured employees would be a nice step forward. Would show true job security. Keep trying to make your technicians lives better. No company should be satisfied with half of the employees earning below the poverty level.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Too many hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Technician in Woodinville, WA
    Former Employee - Assistant Technician in Woodinville, WA

    I worked at Stanley Steemer International full-time (less than a year)

    Pros

    For entry level, the pay wasn't terrible: $10/hr

    Cons

    Too many hours for manual labor in a single week

    Advice to ManagementAdvice

    Hire more employees and have a set schedule

    Doesn't Recommend
    Neutral Outlook
  3.  

    A solid job for a hard worker, but make sure you have sales skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cleaning Technician in Aurora, IL
    Former Employee - Cleaning Technician in Aurora, IL

    I worked at Stanley Steemer International full-time (more than a year)

    Pros

    The training is very thorough, product knowledge classes are done very well. The atmosphere is good, the people are friendly, and it can be a lot of fun. Great pay during the busy seasons, usually opportunity for Overtime during summer. Health coverage is really great, closed Sundays.

    Cons

    Training at the job-site can be lacking depending on the experienced technician that provides the training, especially during the peak season. Days can be very long and hours unpredictable at times. leaves more to be desired for work/life balance. Sales driven environment, commission based. It's very seasonal, I recommend starting in the spring or summer, don't start in late fall or winter. Hours are reduced and half the staff is laid off after the holidays.

    Positive Outlook
    No opinion of CEO
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  5.  

    Worse place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA
    Former Employee - CSA

    I worked at Stanley Steemer International

    Pros

    Nothing, the company and management was terrible

    Cons

    No benefits, shortage of hours in winter

    Advice to ManagementAdvice

    Stop putting people's hoped up and firing them with no notice due to slow work in winter

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Very Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Chief in Graham, NC
    Former Employee - Crew Chief in Graham, NC

    I worked at Stanley Steemer International full-time (more than 3 years)

    Pros

    Meet great customers with tip potential if you polite and on time. Great opportunity to learn .

    Cons

    Never have consistent wages and job fluctuations at management discretion based on sales.No opportunity to advance nor any raises. No solid benefits or raises beyond there normal 10 to 12 percent of jobs. Vacation and holiday pay is based on minimum wages. Days you come to work only to earn 15-25 dollars during peak season. Lots of free labor and maintenance on vans. Hours driving in between jobs with no pay because job is commission only. Not set schedule such as start or ending times. No morale booster and selfish management not looking to improve employees jobs. No paid sick days or bonuses for performance and sales. Basically a dead end job for anyone seeking a career with financial independence cause there isn't any guarantee on sales or quality of invoices given daily.

    Advice to ManagementAdvice

    Improve employee compensation. Stop thinking only of your financial stability. Look for better ways to curve your high turnover rate .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Overworked, Underpaid, Unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stanley Steemer International

    Pros

    Company paid training, but that is about all I can say was positive for the 10 years I gave of my life to this place.

    Cons

    Everything including the poor salaries offered and forced to accept, years of dedication only to be thrown away like a dirty rag. I left on my own and will NEVER go back!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Job sucks

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stanley Steemer International

    Pros

    Out working on the road nobody to answer to

    Cons

    Bad place to work for out long hours for no money

  9.  

    Wildly varying work environments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Carpet Cleaner in Carmel, IN
    Former Employee - Carpet Cleaner in Carmel, IN

    I worked at Stanley Steemer International full-time (more than a year)

    Pros

    You determine your pay. The nature of the work allows you to run errands while you're on the job. Pretty relaxed work environment. It's nice to not be stuck in one building all day. They did a really good job of working around schooling schedules. I could tell the company set-up had really good potential to turn your job into a rewarding career, but management at the branch where I worked was terrible.

    Cons

    The management at your specific branch REALLY determines whether it is a rewarding job you enjoy coming to or if it sucks out your soul and the whole way to work you're trying to talk yourself out of calling off. The branches are very isolated and if those in the office are behaving abusively its very difficult to hold them accountable. It was very cliquish at the branch where I worked.

    Advice to ManagementAdvice

    It would benefit you IMMENSELY to have a supervisor that spent a brief time in each branch in the area that was able to talk to employees about their experiences in the workplace. At the very least it would help with consistency in sales to have an outside source be able to judge all employees objectively.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Commercial sales jobs pay a $45k Salary DRAW - beware cuz you may have to pay it back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Sales Manager in Seattle, WA
    Former Employee - Commercial Sales Manager in Seattle, WA

    I worked at Stanley Steemer International full-time (more than a year)

    Pros

    I liked my Branch Manager and the crews. The District Managers were a different story! Never happy, not smart, very ignorant. All in all, the company is decent if you understand the salary structure when you're hired. Otherwise, they start playing games with your commissions about 10 months into the job! Stanley Steemer is well-known, I had lots of leads provided.

    Cons

    I left the company in my 1st year after I was asked to pay back $8k in commission because I had signed an agreement for a 'recoverable' salary draw. If my sales fell below $450k (I was paid 10% commission) I had to pay back the salary advance (that's what a DRAW means, it's an advance of your future commissions!). None of this was explained to me when I was hired! I was told at my interview that any 'draw deficit' would be forgiven (did not have to be paid back) for the first year. However, 10 months into the job, my sales were only at $370k and I was running an $8k deficit (sales below $450k.) One day, a Manager from Corporate flies into town and asks for $8k back. I said 'Are you kidding me?' and walked out. They did not get the money back. 99% of the people who work at Stanley Steemer are decent but 1% of the managers ruin it!!!

    Advice to ManagementAdvice

    Tell the Truth! Treat employees with respect. Don't play games with commissions. And don't ask for commission money back!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stanley Steemer International full-time (less than a year)

    Pros

    Training was top notch from day 1. Went in expecting to learn on the fly but was given direction from the start. Worked with Lead driver to learn the daily routine that made him successful.

    Cons

    schedule did not fit with mine. Early mornings and late nights.

    Recommends
    Neutral Outlook
    Approves of CEO

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