Staples Reviews

Updated July 4, 2015
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47 Employee Reviews

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  1. Micromanaged, unclear direction, inconsistent program rollouts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staples General Manager in Atlanta, GA
    Former Employee - Staples General Manager in Atlanta, GA

    I worked at Staples full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits are good for full time only, available to any full time after 90 days. Somewhat standard. Flexible scheduling available to part time associates

    Cons

    As a GM I was advised to do many unethical things in regards to part time associates and "managing out" people at their discretion. Poor leadership/upper management direction resulting in a bit of chaos. Priorities change weekly, severely misappropriating funds away for stores to push omni/online division directly effecting customer satisfaction. HR department is a joke, scared of their own shadow repeatedly direct managers to go against policy when it's to their benefit.

    Advice to Management

    Figure out a direction and stick with it, do not under value your associates or managers. Figure out how to properly run a HR department, emails get lost between your "business partners", dedicate a business partner to give better direction.


  2. Helpful (1)

    Things to be mindful of

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EasyTech Associate in Lithonia, GA
    Former Employee - EasyTech Associate in Lithonia, GA

    I worked at Staples

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Paid weekly Store closes at 9

    Cons

    Dealing with management Sometimes unruly customers Pressure for sales goals

    Advice to Management

    Better wages Be more respectful to workers and customers


  3. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Lithia Springs, GA
    Current Employee - Driver in Lithia Springs, GA

    I have been working at Staples full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay great shifts company picnics weekly pay

    Cons

    No room for advancement points system unfair

    Advice to Management

    Listen to employees suggestions


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  5. Bad place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Team Supervisor in McDonough, GA
    Current Employee - Full Time Team Supervisor in McDonough, GA

    I have been working at Staples full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The hours the store is open

    Cons

    Not enough emplyoees, not enough hours, lack of leadership, high turn around

    Advice to Management

    Learn better management skills


  6. Helpful (1)

    A company that has many solutions for its customers but does not have streamlined processes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Consultant in Atlanta, GA
    Current Employee - Business Development Consultant in Atlanta, GA

    I have been working at Staples full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Independence, large recognizable company, benefits

    Cons

    Commission is based on margins and is very sub par, hardly anyone hits bonuses, company does not expect any accounts to leave as far as rolling quota continues to increase. Very easy to get behind and not be able to catch up. Have to rely heavily on other departments for pricing of mid size opportunities.

    Advice to Management

    Attrition should be part of sales quota. Bonuses should have a higher percentage of employees hitting them.


  7. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Dallas, GA
    Current Employee - Clerk in Dallas, GA

    I have been working at Staples

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    free coffee is a huge pro

    Cons

    No coffee stirers is a huge con

    Advice to Management

    you are great


  8. Helpful (2)

    Worst Christmas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Team Supervisor in Alpharetta, GA
    Current Employee - Full Time Team Supervisor in Alpharetta, GA

    I have been working at Staples full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You never have to worry about overtime in any position other that General Manager.

    Cons

    With several branches of services being out sourced it was very difficult to handle matters in a timely manner. The turn over rate is embarrassing to the point where customers notice the amount of new employees..

    Advice to Management

    Thanking team members goes a long way. I think the company would benefit from having more "leaders" and less "bosses"


  9. Helpful (1)

    Staples

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Supply Associate in Marietta, GA
    Current Employee - Office Supply Associate in Marietta, GA

    I have been working at Staples part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    NONE only 10% discount unless your in management

    Cons

    ALOT TOO MANY TO MENTION

    Advice to Management

    pay your associates more for the work they do


  10. Helpful (1)

    Company OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Supervisor in Peachtree City, GA
    Former Employee - Team Supervisor in Peachtree City, GA

    I worked at Staples full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I can't think of any pros to this job. The closest I can come up with would be the 10% discount on merchandise, and that's really not that much to brag about.

    Cons

    Paid little. Manager wanted too much and did too little. Training was on a computer and was very anti-union.

    Advice to Management

    Hire better managers to run the store. People who know how to work and delegate.


  11. Outstanding people, decent management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Easy Tech Expert in Acworth, GA
    Former Employee - Easy Tech Expert in Acworth, GA

    I worked at Staples part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great place to learn how to sell and talk to people. Some of the nicest co-workers I have ever had who will do there best to teach you and really encourage you to improve. Decent benefits.

    Cons

    Very limited options for growth. Upward mobility is weighted heavily on number of years in the business rather than on skill, except perhaps for the easy tech department.



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