Staples

www.staples.com

Staples Reviews in Boston, MA

Updated January 31, 2015
Updated January 31, 2015
2,312 Reviews
2.9
2,312 Reviews
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Staples Chairman and CEO Ron Sargent
Ron Sargent
1,206 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 49 reviews)

  • Good benefits for part time employees and they offer a chance to move up in the company (in 85 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management trickles down horrible attitudes with their horrifying expectations (in 81 reviews)

More Highlights

187 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Framingham, MA
    Former Employee - Intern in Framingham, MA

    I worked at Staples full-time (less than a year)

    Pros

    -People willing to help
    -Friendly Environment
    -Great Headquarters

    Cons

    -Could be more organized
    -Need workout facilities at HQ

    Advice to ManagementAdvice

    Be more involved with interns

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Enlightening but challenging at times as well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Framingham, MA
    Former Employee - Anonymous Employee in Framingham, MA

    I worked at Staples full-time (more than 10 years)

    Pros

    Good people to work with, especially on the on-line side. Still a big part of Staples growth. Good forward vision around this part of the business.

    Cons

    Retail side of the house. On-line and retail do not work well together as one cohesive unit. A lot of opportunities left on the table because both sides are territorial and think they know better. Because of this seperation neither side really knows what the other does.

    Advice to ManagementAdvice

    Become one Staples as you are constantly preaching. Time for some high level managerial changes if Staples is going to survive, they need some fresh blood with new and creative ideas. From a technology side, they need to become current with the rest of the industry.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Never again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Somerville, MA
    Former Employee - Sales Associate/Cashier in Somerville, MA

    I worked at Staples

    Pros

    The managers and other employees were nice and sceduling was flexible.

    Cons

    No specific goals for the day. Poor communication and no room for advancement or raise.

    Advice to ManagementAdvice

    Treat employees better.. Not as if we are replaceable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Staples Mobile is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Architecture in Cambridge, MA
    Current Employee - Information Architecture in Cambridge, MA

    I have been working at Staples full-time (more than a year)

    Pros

    Cutting edge technologies being implemented
    Many form factors: wearable, kiosk, android/iphone, tablet
    Mobile leadership is very aggressive - outlook is bright
    Design to market time is 3 months - you see your work in production
    Very mature UX culture - you do not need to evangelize here.

    Cons

    The benefits are not great - but they are pretty much crap everywhere - corp america needs a slap in the face with regard to this - sign me up for that.

    Advice to ManagementAdvice

    Our benefits are absolute rubbish - do something about it.

    Recommends
    Positive Outlook
  6.  

    Burned out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Framingham, MA
    Former Employee - IT Analyst in Framingham, MA

    I worked at Staples full-time (more than 5 years)

    Pros

    Work independently. Was a convenient location and at times could work from home.

    Cons

    Even though one works very hard, there were no other opportunities to grow and no promotions. If you know someone higher up then you have a better chance of being promoted. I had seen this time and time again.

    Advice to ManagementAdvice

    If someone is working hard and gets to the next level then promote them

    Doesn't Recommend
    Negative Outlook
  7.  

    Sales at Staples

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Framingham, MA
    Former Employee - Sales Associate in Framingham, MA

    I worked at Staples

    Pros

    The benefits are good as the company is now quite large

    Cons

    Sales at Staples is not designed for seasoned sales people but rather college graduates. The base and commission are limited.

    Advice to ManagementAdvice

    compensation

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy and Print Associate in Pembroke, MA
    Former Employee - Copy and Print Associate in Pembroke, MA

    I worked at Staples

    Pros

    Decent pay
    Copy and print is a creative job

    Cons

    Management is disorganized and doesn't treat associates well.
    Copy and print is stressful
    Moving up is hard

    Advice to ManagementAdvice

    Treat employees better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    A mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EasyTech Associate in Danvers, MA
    Former Employee - EasyTech Associate in Danvers, MA

    I worked at Staples part-time (more than a year)

    Pros

    Genuinely kind people working there
    Centered around being helpful to customers

    Cons

    Often unrealistic expectations from management
    Very structured and non-flexible work envireonment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great experience

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Graphic Designer in Framingham, MA
    Former Employee - Graphic Designer in Framingham, MA

    I worked at Staples as a contractor (less than a year)

    Pros

    - Creative department filled with awesome, talented people willing to help newcomers
    - Work on multiple projects at once that involve different mediums
    - Approachable management

    Cons

    - No cubicles for freelancers while every one else was in one
    - Freelancers don't have the same access as full time to employee benefits so I cannot comment on those

    Recommends
    No opinion of CEO
  11.  

    Used to be a good company but now poor leaderships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Framingham, MA
    Former Employee - Product Specialist in Framingham, MA

    I worked at Staples full-time (more than 10 years)

    Pros

    Hard working and talented people. Creative and full of energy

    Cons

    No work life balance, inflexible

    Advice to ManagementAdvice

    Need to care about employees in order to gain engagement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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