Staples Canada

  www.staples.ca
  www.staples.ca

Staples Canada Reviews

Updated December 22, 2014
Updated December 22, 2014
141 Reviews
3.2
141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Canada President Steve Matyas
Steve Matyas
65 Ratings

Review Highlights

Pros
  • Great teamwork - if there are good people working there (in 13 reviews)

  • The scheduling is very flexible and there is very much an emphasis on work-life balance (in 7 reviews)


Cons
  • Office politics, low pay, expected to do way more than you're paid for (in 9 reviews)

  • While there is no commission, there is extreme pressure to deliver sales (not unreasonable though for a sales job) (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples Canada

    Pros

    flexibility with hours, friendly, learning experience

    Cons

    low pay, not many benefits

    Advice to ManagementAdvice

    more rewards for performance

  2.  

    Dissapointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples Canada part-time (less than an year)

    Pros

    Good staff - non management, good store hours.

    Cons

    Different management styles make for a conflicted workplace.

    Advice to ManagementAdvice

    Get all managers on board as to expectations for staff both new and old.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Work-Life Balanace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Coordinator in Edmonton, AB (Canada)
    Current Employee - Delivery Coordinator in Edmonton, AB (Canada)

    I have been working at Staples Canada

    Pros

    Flexible working hours, people, and managers

    Cons

    Not keen on investing on new technologies for managing the company

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples Canada

    Pros

    Friendly people, management,bi- yearly team building events

    Cons

    Minimum compensation for maximum performance

    Advice to ManagementAdvice

    Hiring enough employees will keep stress manageable while ensuring all customers are looked after and thereby revenue should be maximized

  6.  

    Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples Canada

    Pros

    Decent benefits, opportunities for promotions and higher paying jobs

    Cons

    Takes very long time to rise through the ranks. The company does not truly value education or ambition. The key to a successful career is doing whatever you are told and being willing to wait years for a job that pays a decent salary.

    Advice to ManagementAdvice

    Invest more in people, don't be afraid to take hiring risks.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples Canada part-time

    Pros

    It is pretty decent working here, can get all the hours I want now. Other than that not too sure.

    Cons

    Can't think of any cons really it seems like a decent place to work for just a part-time job.

  8.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Mississauga, ON (Canada)
    Former Employee - Customer Service Representative in Mississauga, ON (Canada)

    I worked at Staples Canada full-time (less than an year)

    Pros

    Employees are great and very helpful. Page is within industry standards. Monday to Friday usually is pretty good for a call centre so you can have weekends off for family

    Cons

    No real opportunities for advancement even if you are a hard worker unless you suck up to management.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Staples Tech Associate Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Sales Associate
    Former Employee - Technology Sales Associate

    I worked at Staples Canada part-time (more than an year)

    Pros

    Great team, Good Management, Adequate training sessions, Great partnership training from different tech production companies, Great scheduling for employees.

    Cons

    Minimum wage, no commission on sales what so ever, salary increment is little over the years, different teams ( copy, tech, furniture ) are distant.

    Following feedback is based on the location I was in other locations could be different.:

    Close monitor by management could be annoying sometimes specially when they are trying to micromanage things.

    Advice to ManagementAdvice

    Reduce close monitoring on the sales. Ease up on the rules ( ie : not being able to drink when customers not around and you are behind the counters ) Increase discounts on foods / candy / smaller valued products etc for the employees. Arrange workshop/training on making the bond stronger between teams.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Divisional Sales Manager in Owen Sound, ON (Canada)
    Current Employee - Divisional Sales Manager in Owen Sound, ON (Canada)

    I have been working at Staples Canada full-time (more than 3 years)

    Pros

    Training & development
    work life balanace

    Cons

    salary is not great, bonus sucks

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good first paid job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples Canada

    Pros

    A lot of my associates were friendly and helped me get the training I needed to thrive during the job. Also, having this job helped me interact with many customers and I felt that it improved my speaking abilities.

    Cons

    A little bit of pressure to finish tasks during the day such as reaching a certain quota for selling certain items, and some managers were not as friendly. Very tiring as well and walking around for a lot of the day tires you out.

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