Glassdoor is your free inside look at Staples reviews and ratings — including employee satisfaction and approval rating for Staples CEO Ron Sargent. All 1,023 reviews posted anonymously by Staples employees.
61% of the CEO
Ron Sargent
1 person found this helpful
Current Employee – been working at Staples part-time
Pros – Very Friendly people to work for
Cons – The pay is not that good
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-13 18:04 PDT
Current Employee – been working at Staples full-time for more than a year
Pros – Great training
Fantastic pay and bonuses for an entry level type position
Fantastic team and management
Bountiful career advancement opportunities
Cons – Difficult work
A lot of driving within your territory, but that's outside sales
high expectations, but not unrealistic
Advice to Senior Management – Keep it up
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-23 10:49 PDT
Current Employee – been working at Staples full-time for more than 3 years
Pros – When it comes to outside Sales, I have worked at no better company than Staples. They give you all the tools and training to be successful and not only have I been promoted, I have seen many of my peers who started with little to no sales training achieve stellar success and get promoted to management in a very short time.
Cons – Not exactly a con, but their expectations are extremely high. This is a position for a go getter and self motivated individual.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 08:37 PDT
Current Employee – been working at Staples full-time for more than a year
Pros – Free samples and great entry level insights
Cons – No empasis on career growth
Advice to Senior Management – Keep up the great work!
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 19:46 PDT
Current Employee – been working at Staples part-time for less than a year
Pros – +++when I finally decided to take "any job" this job was immediate meaning I didn't have to go thru multiple interviews they hired me on the spot.
+++nice to get paid weekly
+++uniform (shirt) (no competition about what you wear)
+++I find the customers EXTREMELY friendly and have a better sense of humor than any of the people I work with which is HUGE incentive to stay there
Cons – When you have a bachelor's degree it's depressing to think it's the American dream to finish college I even have a paralegal certificate yet here I am. I think the lack of prestige is humbling my friends looked down on me less when I was unemployed. I was even a stockbroker for 4 years.
Advice to Senior Management – Iin my district (I live in Beufort County SC) there are 33,000 who live here.
That being said, it's a place where we will see customers over and over again.
Therefore, please establish RELATIONSHIPS with your customers the way Nordstrom and Neiman Marcus does.
People will tell 10 people about a bad experience and one about a good (think of your last meal at a restaurant)
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-17 17:44 PDT
Current Employee – been working at Staples part-time for more than a year
Pros – Feels like a family, Great relationship with management, ability to move around departments to learn new things
Cons – Hours, pay rate, no on the job training.
Advice to Senior Management – Put aside hours for new associates to get proper training,
Yes, I would recommend this company to a friend
2013-05-18 20:28 PDT
Current Employee – been working at Staples full-time for more than 7 years
Pros – Staples gave me an opportunity when I was almost down and out. I've been fortunate to have some great leadership to get me where I am today.
Cons – Hours suck, no lie. This career is designed more for the bachelor/ette life. Great to support your family once you've become store management, but can be tough until you get there.
Advice to Senior Management – It is tough to monitor some leadership that take advantage of their situation and/or position. Please make sure to try and reward those who are constantly working hard and a lot of times, not even getting a thank you.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-13 20:41 PDT
Current Employee – been working at Staples part-time for more than a year
Pros – Got to work on computers for part time work.
Cons – Mostly spend your time dealing with angry customers and helping people in office supplies because the office supplies associates are busy.
2013-05-10 21:57 PDT
Current Employee – been working at Staples
Pros – Some great managers and co rowkers
Cons – Rocky Sr. Management with layoffs happening constantly that aren't announced
No, I would not recommend this company to a friend
2013-05-16 07:19 PDT
Former Employee – worked at Staples full-time for more than 8 years
Pros – Pay was decent considering other big box retailers, Great group of co-workers and store management for the most part. While money is always prefered the last bonus system was rather nice and the decision to give an employee discount was a good move!
Cons – lumping more and more duties and responsiblity on yet no raise in salary cap.
Advice to Senior Management – Sr. management needs to stop trying to impliment new sales methods and stick to ONE for 6 months to a year then see if it's working out. Jumping from one to another every few months only confuses the sales staff and gives no time to see if it works.
Store manager needs to stop telling everyone "your next to get full time" when it is not true. It was the running joke in the breakroom when multipule people realized they were all told they'd be next.
Yes, I would recommend this company to a friend
2013-05-14 13:40 PDT
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