Staples Reviews

Updated July 3, 2015
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2.9
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Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,382 Ratings

Pros
  • The work / life balance is generally pretty good (in 49 reviews)

  • Part time employees get some benefits (in 85 reviews)

Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management will not allow GM to make management decisions (in 81 reviews)

More Pros and Cons

2,777 Employee Reviews

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  1. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work here

    Cons

    Long hours can make for stress

    Advice to Management

    Keep it up its awesome


  2. Its a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Winter Haven, FL
    Current Employee - Retail Sales Associate in Winter Haven, FL

    I have been working at Staples part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nothing special. Its just a starter job. Planning on getting a new job soon.

    Cons

    Can't complain to much because its a starter job.

    Advice to Management

    My manager was great so I have nothing to say. Especially since I am still young. Anything I have to say is probably irrelevant or just flat out wrong.


  3. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples

    Pros

    Work fits very well with life.

    Cons

    No benefit at all working for staples.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Dayville, CT
    Current Employee - Supervisor in Dayville, CT

    I have been working at Staples full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good Pay for the job

    Cons

    Business is in the decline


  6. Excellent Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Sales management at every level was superb: Supportive, consultive, encouraging, and professional. The coaching was top notch and the marketing resources provided were exceptional.

    Staples is also an innovative company and strives to make Staples a true employment destination. While I no longer work with Staples, I would certainly recommend Staples as a fantastic company to partner with for the long-term.

    Cons

    There were no large cons. Sales is a hard business at times, but the support and coaching that management provides should be enough to help a motivated and adaptive professional succeed in a sales environment.

    Advice to Management

    None to speak of, except to keep up the great work!


  7. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Sales Supervisor in Rockwall, TX
    Current Employee - Tech Sales Supervisor in Rockwall, TX

    I have been working at Staples full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is a great start for someone wanting to build work experience as well as learn some really good team-building and leadership skills.

    Cons

    I can't honestly think of any downsides to working at Staples right now. I've been thoroughly enjoying my employment here thus far.

    Advice to Management

    My only piece of advice would be to take it easy on some of the lower-paid associates and managers. I understand that it's supposed to be a competitive sales environment, but there's only so much stress one can handle.


  8. Copy and Print Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy and Print Associate
    Former Employee - Copy and Print Associate

    I worked at Staples part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There were a lot of benefits. I learned a lot and I got to work with the most loyal and friendly customer base. It was very fulfilling.

    Cons

    The management was so unprofessional. I was never formally interviewed. During shifts the management would talk about drugs, drinking and sex with underage girls, some of who were employees. It was very uncomfortable. There is also a website "behind the button" where staples employees can log in and complain about other employees and the customers they encounter. This is used by upper level management and it is very sleazy for a company to not only allow this talk, but to create a website that encourages it.

    Advice to Management

    This particular store was shut down a few months after I left. I would advise that management is chosen more wisely in the future and that a safe and comfortable work environment is cultivated.


  9. It's a grind

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Staples full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fun people to work with

    Cons

    The bottom feeders in sales roles make 1/3 of what the managers do. They set unachievable goals in your first 6 months on the job. The market is saturated with sales reps and it requires a ton of cold calling. Micromanagement is the culture and encouraged.

    Advice to Management

    Less outside sales reps and more inside sales reps. Micromanaging solves nothing. Encourage employees to find roles better suited for their personality, experience and goals if the original positioned hired for isn't working out.


  10. Decent but not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours
    Room for promotion
    Decent management

    Cons

    Tiny raises if any.
    No bonuses until management
    No commission


  11. IT Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, good leadership team, good projects to work on

    Cons

    fast-paced, low work-life balance, fluid



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