Staples Reviews

Updated September 21, 2014
Updated September 21, 2014
1,989 Reviews
2.9
1,989 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,068 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 42 reviews)

  • This is a decent job if you are post-high school, or need something part-time while in college (in 77 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 30 reviews)

  • Upper management had no idea what the needs of the stores needs were (in 68 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An OK starting point for job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Associate  in  New York, NY
    Former Employee - Technology Associate in New York, NY

    I worked at Staples part-time for more than a year

    Pros

    Its a cheap (sales associate) job, so its easy to get hired. Depending on the location, you have a potential to move around to different departments in the store. Good place for people in college to work part time, because there are some tuition reimbursement options along with some medical options

    Cons

    No real cons besides they dont pay sales associates much. But this is a low barrier job anyway. The only con would be the horrible discount of 10% to employees.

    Advice to ManagementAdvice

    To have a feedback system for associates to leave feedback and anonymous tips about the managers. This could backfire, but its worth a shot. Then you can have more control of the managers to not abuse their authority.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Inventory Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist
    Current Employee - Inventory Specialist

    I have been working at Staples full-time for more than 3 years

    Pros

    Some co-workers were awesome to work with, pretty good benefits - tuition reimbursement, paid vacation, paid holidays, occasional fun "spirit" days

    Cons

    High turnover, low pay, lazy managers. There are very few people who actually work hard to make the store look good and actually maintain it. It seems that when a supervisor of one department goes on vacation, that department falls apart because management doesn't step up.

    Advice to ManagementAdvice

    Train your managers in all departments so one person doesn't have to do everything. Create a better screening process so the company will actually obtain competent people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Framingham, MA
    Current Employee - Project Manager in Framingham, MA

    I have been working at Staples full-time for more than 10 years

    Pros

    Very happy working for Staples - great people and lots of opportunity to climb the corporate ladder. Many people in leadership positions willing to mentor others.

    Cons

    Too much to do, too little time.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Staples

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Staples full-time

    Pros

    Co-workers and learned many things about retail.

    Cons

    Compensation and occasionally mean customers.

  6. 1 person found this helpful  

    A very good company, but struggling to survive with the internet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Manager
    Former Employee - Human Resources Manager

    I worked at Staples full-time for more than 3 years

    Pros

    The Company is willing to invest in the future.

    Cons

    Very poor management communications process.

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Decent company, same general ups and downs as most retail chains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronics Associate Then EasyTech (II Different Stores)  in  Roseville, CA
    Former Employee - Electronics Associate Then EasyTech (II Different Stores) in Roseville, CA

    I worked at Staples full-time for more than 3 years

    Pros

    Decent customer base (most of the time), usually high quality product, company cares about the presentation and quality of the store without forgetting customer service, mostly helpful coworkers and even managers at times

    Cons

    The other side of the coin is that when the manager isn't very good, it's usually VERY VERY VERY bad. Uncaring about the customers, employees, or the store, very self interested. I experienced managers like this both in store and at the district level. The district manager hardly knew anything about the company it seemed. Great managers do exist in Staples, but when they're bad, they're bad.

    Advice to ManagementAdvice

    Create a more strict manager training program. Don't promote someone to manager (assistant, store, district, any really) then let them have free reign. Hold managers more accountable.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    good while is lasted

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    great atmosphere, good co workers and leads

    Cons

    pay, schedule, treatment , job security, favortism

  9. 1 person found this helpful  

    The Company itself is alright to work for>

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Price Auditor  in  Ukiah, CA
    Current Employee - Price Auditor in Ukiah, CA

    I have been working at Staples full-time for more than 5 years

    Pros

    There are always things to do at the store level... from stocking, assisting Customers as well as fellow associates and making sure all products are labeled and are all in the right spot. My first store the training was quick and easy. Managers are very friendly and knowledgeable.

    Cons

    One con working here is that new associates are not trained the way they should be and they make many mistake.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    team supervisor

    Former Employee - Team Supervisor  in  Bronx, NY
    Former Employee - Team Supervisor in Bronx, NY

    I worked at Staples part-time for more than a year

    Pros

    opportunity for growth in the company

    Cons

    too many expectations and responsibilities for low pay

    Advice to ManagementAdvice

    give your employees better wages and show them that they are valued and appreciated

  11.  

    great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    great people to work with

    Cons

    need to improve on communication

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