Staples

www.staples.com
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Staples Reviews

Updated February 28, 2015
Updated February 28, 2015
2,369 Reviews
2.9
2,369 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,236 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 49 reviews)

  • Good benefits for part time employees and they offer a chance to move up in the company (in 85 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management trickles down horrible attitudes with their horrifying expectations (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Aurora, CO
    Current Employee - Customer Service Representative in Aurora, CO

    I have been working at Staples full-time (more than a year)

    Pros

    Good environment room for promotion in 3 months.

    Cons

    Not much room for growth after that. Some departments work load deserves better pay.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Lack of focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    Lots of good hard working people and flexible work schedules

    Cons

    Lack of direction and prioritization at an enterprise level. Trying to do too much and failing as a result.

    Advice to ManagementAdvice

    Say no more often, get in sync with key initiatives and do them well.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Not enought training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Tech Expert in Beloit, WI
    Former Employee - Easy Tech Expert in Beloit, WI

    I worked at Staples part-time (less than a year)

    Pros

    Technology. Customers. Co workers. The environment. Good job to start your career.

    Cons

    No benefits. Poor hours. Could use more coaching. Definitely a place to remodel.

    Advice to ManagementAdvice

    Stay open later.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    I was a floor person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Sales in San Diego, CA
    Former Employee - Floor Sales in San Diego, CA

    I worked at Staples

    Pros

    Fun place, discounts on supplies

    Cons

    Not much money, and it makes your feet hurt after 7 hours on concrete floors!

    Advice to ManagementAdvice

    Bolster growth by investing in people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Lithia Springs, GA
    Current Employee - Driver in Lithia Springs, GA

    I have been working at Staples full-time (more than 3 years)

    Pros

    Great pay great shifts company picnics weekly pay

    Cons

    No room for advancement points system unfair

    Advice to ManagementAdvice

    Listen to employees suggestions

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time (more than 5 years)

    Pros

    Salary and fostering an environment of team work

    Cons

    Long Hours, and inability to grow past store manager

    Advice to ManagementAdvice

    Volunteer for store projects

    Doesn't Recommend
    Negative Outlook
  8.  

    Friendly staff, but the copy and print shop is severely understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy and Print Supervisor in Brighton, MA
    Former Employee - Copy and Print Supervisor in Brighton, MA

    I worked at Staples full-time (less than a year)

    Pros

    Team based environment, decent pay for copy and print knowledge

    Cons

    Understaffed, creating more stress, and pressure on employees to stay later and try to complete more work

    Advice to ManagementAdvice

    Help copy and print area during peak hours

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Staples Account Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staples Account Manager in Framingham, MA
    Former Employee - Staples Account Manager in Framingham, MA

    I worked at Staples (more than 3 years)

    Pros

    If you try to go and push beyond the responsibilities of your role as a "SAM" you will be recognized and fostered into their Leadership Track program.

    Cons

    You will find yourself with limited opportunity to explore other areas of the company.

    Advice to ManagementAdvice

    Offer some sales goal flexibility when an associate is impacted by uncontrollable factors, like snowstorms, bereavement and other extenuating circumstances that would impact an associates ability to meet all the various requirements to qualify for commission.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Reasonable pay, reasonable expectateions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Tech Associate in Portland, OR
    Former Employee - Easy Tech Associate in Portland, OR

    I worked at Staples part-time (more than a year)

    Pros

    As an Easy Tech I was afforded the ability to excercise personal judgement and problem solving when addressing customer problems with their computers. I also liked that work was done when I went home, which was important to me since I was going to school at the same time.

    Cons

    It's a retail job which requires you to be able to effectively manage your time to meet a variety of operational tasks. I had to divide my time between selling products and service plans and addressing computers on our bench.

    Advice to ManagementAdvice

    Provide more time for sales training and educating on customer service. Communicate the reasons behind new initiatives and make corporate decision making less opaque.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Nice place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples part-time (more than a year)

    Pros

    nice people i really like it here. training is helpful and compensation is acceptable. no complaints.

    Cons

    same work. really? 20 words? that's a lot. nice benefits. looking for promotions.

    Recommends
    Positive Outlook
    Approves of CEO

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