Staples Reviews

Updated July 1, 2015
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2.9
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Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,382 Ratings

Pros
  • The work / life balance is generally pretty good (in 49 reviews)

  • Part time employees get some benefits (in 85 reviews)

Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management will not allow GM to make management decisions (in 81 reviews)

More Pros and Cons

2,765 Employee Reviews

Sort: Popular Rating Date
  1. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Sales Supervisor in Rockwall, TX
    Current Employee - Tech Sales Supervisor in Rockwall, TX

    I have been working at Staples full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is a great start for someone wanting to build work experience as well as learn some really good team-building and leadership skills.

    Cons

    I can't honestly think of any downsides to working at Staples right now. I've been thoroughly enjoying my employment here thus far.

    Advice to Management

    My only piece of advice would be to take it easy on some of the lower-paid associates and managers. I understand that it's supposed to be a competitive sales environment, but there's only so much stress one can handle.


  2. IT Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, good leadership team, good projects to work on

    Cons

    fast-paced, low work-life balance, fluid


  3. Business Development Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales Consultant in New York, NY
    Former Employee - Business Sales Consultant in New York, NY

    I worked at Staples full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    -A great team environment to learn from everyone.
    -

    Cons

    -Too many people vying for the same position in upper management
    -Workflow of administrative tasks is hindered due to several departmental procedures


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  5. Great place where hard work is rewarded

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Proposal Specialist in Broomfield, CO
    Current Employee - Proposal Specialist in Broomfield, CO

    I have been working at Staples (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    All-around a great company. Management is knowledgeable and respectful, and encouraging of their employees to progress in their careers. No complaints on my end - the company promotes an environment in which if you work hard and maintain a good attitude, you will succeed.

    Cons

    The only con I can think of is that the culture of certain areas can be negative. Part of it might be due to a great part of the population aging around this time, and part might be uneasy employees that have seen changes and are unsure of their futures,

    Advice to Management

    They are doing great things. Keep up the great initiatives and we will remain successful at making more happen!


  6. overall good review, salary is low

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Technician in Bethlehem, PA
    Former Employee - Computer Technician in Bethlehem, PA

    I worked at Staples (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Get to learn about new technologies, talk to people about technology and they have good training about new products. Flexible with time and this is a good job for a student

    Cons

    Managers change all the time, you get rotated into different responsibilities. It is a good learning experience, but it gets frustrating at times since they want you to do everything. Overall it is a good experience for a retail location


  7. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Staples (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Grate people, fast moving, always changing, new tech and never boring. This is a exiting place to work, with copy and print and computer repair services it is non stop action for managers. day goes by fast.

    Cons

    managers don't leave this company so it is hard to move up. very old systems used for POS and inventory management. to much pus on selling insurance on products that don't need them. Insurance can be misleading if not properly explained.

    Advice to Management

    invest in better POS system, pay a little more so to retain good associates, the screening test associates take is not always the best way of getting good employees, give managers the option to make the final dissension instead of an assessment.


  8. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Staples full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fast pace, great people in the stores, and good benefits.

    Cons

    The stress to perform gets to be a bit much. Upper Management changes the priority every day. You can perform well in multiple areas and be running a great business that is well balanced but the focus is always placed on the negative. Management will use threats and intimidation to get a better performance out of the store.

    Advice to Management

    Positive reinforcement and taking the time to coach and develop your teams can go a long way to improving employee morale and performance.


  9. Staples Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unemployed in Mesa, AZ
    Former Employee - Unemployed in Mesa, AZ

    I worked at Staples part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Meeting friendly and regular customers

    Cons

    Answering phones while also trying to check people out, occasionally staying later than expected

    Advice to Management

    Make sure employees know there set hours


  10. Great company to earn experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit & Collections Customer Service Representative in Columbia, SC
    Current Employee - Credit & Collections Customer Service Representative in Columbia, SC

    I have been working at Staples full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, set hours, weekends and holidays off.the company is very involved with the community, and with their employees.

    Cons

    Poor communication from leadership, slow career advancement, understaffed. You will get different answers from different leads and supervisors. There are alot of contradictions. They encourage you to work together, but if you offer assistance to a coworker, you get coached. Also, the raises are very minimal.

    Advice to Management

    Please work to minimize the contradictions in the rules. Also, could the raises be raised?


  11. EasyTech PC Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Easy Tech in New York, NY
    Current Employee - Resident Easy Tech in New York, NY

    I have been working at Staples

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They pay every Week, have Part time Health Insurance, and give you time and a half on holidays.

    Cons

    If you dont like people or have no time for helping others, this job is not for you.



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