Staples Reviews

Updated August 28, 2015
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3.0
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Staples Chairman and CEO Ron Sargent
Ron Sargent
1,482 Ratings

Pros
  • The work / life balance is generally pretty good (in 49 reviews)

  • Part time employees get some benefits (in 85 reviews)

Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management will not allow GM to make management decisions (in 81 reviews)

More Pros and Cons

3,048 Employee Reviews

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  1. Featured Review

    Helpful (3)

    Great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than a year)

    Pros

    Staples has a strong culture of giving back and helping associates. The investments made in the corporate headquarters show that the company is committed to providing a better work environment for associates and that their people are important to them even when going through a reinvention.

    Cons

    On-boarding process can be improved by having best practice documents and process documents easy to access on the intranet. A lot of time is spent wasted by new hires and managers trying to figure out how to set up work stations.

    Advice to Management

    Streamline and simplify processes making it easier to take risks and be truly innovative. Encourage managers to embrace a true work-life balance.


  2. n/a

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology and Mobility Supervisor in Largo, MD
    Former Employee - Technology and Mobility Supervisor in Largo, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Staples (More than 3 years)

    Pros

    A job to have to make some money

    Cons

    DM sales you dreams of more pay

    Advice to Management

    n/a


  3. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Career advancement depending on the department

    Cons

    Certain managers brought the morale of the department down.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great staff, nice hours, decent pay, enjoyable atmosphere

    Cons

    The usual corporate culture, some days can be long (load and Saturdays), computer training


  6. Decent job experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good relationship with manager and team

    Cons

    Closing shifts involved a lot of cleaning up and was very disorganized, lacked solid structure sometimes


  7. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people. Stable workplace. Great hours.

    Cons

    Poor promotion policy. Should have higher compensations for the promotion.

    Advice to Management

    Promote with more frequency and more money.


  8. A not so bad sales experience...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends

    I worked at Staples part-time (Less than a year)

    Pros

    Coworkers were very professional, and definitely on top of the things they needed to do. Managers were really nice and friendly but still did their jobs.

    Cons

    Downtown Chicago Staples was extremely busy, and not as calm as you think it would be. Constant customers, and pressured to get reward emails from customers by the managers.


  9. Admin

    Current Employee - Anonymous Employee in Jonesboro, GA
    Current Employee - Anonymous Employee in Jonesboro, GA

    I have been working at Staples full-time (Less than a year)

    Pros

    Very good team to help you.

    Cons

    long 8 hours shifts but that's everywhere


  10. EasyTech Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Easy Tech Sales Associate in Framingham, MA
    Current Employee - Easy Tech Sales Associate in Framingham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples part-time (Less than a year)

    Pros

    Management is great. Other techs very nice and professional. Getting going, other associates were very helpful.

    Cons

    Back to school can be an insane time to work. Tech isn't as bad but the amount of people in the store around that time can be overwhelming.

    Advice to Management

    Time schedule need to be done faster than the Friday before the week. It has gotten better but if it could be done a month or so in advance, that would be great.


  11. Fun place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Goldsboro, NC
    Current Employee - Sales Associate in Goldsboro, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Staples part-time (More than 3 years)

    Pros

    Yearly raises, Supportive management (at least in my store),

    Cons

    sometimes it is hard to advance, corporate makes some of the dumbest decisions that affects everyone even though it hurts business

    Advice to Management

    don't be stupid. before you make a new rule, maybe go into a store and ask the people who have to deal with it if they think it'll work



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