Staples Reviews

Updated October 29, 2014
Updated October 29, 2014
2,098 Reviews
2.9
2,098 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,126 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 48 reviews)

  • Good benefits for part time employees and they offer a chance to move up in the company (in 84 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management had no idea what the needs of the stores needs were (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Average company with average people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Framingham, MA
    Former Employee - Intern in Framingham, MA

    I worked at Staples as an intern (less than an year)

    Pros

    Easy mobility within the company, some of the people are easy to work with, most people are willing to be helpful. It's not a horrible company, it's just very average and the people are very average.

    Cons

    People are more focused on talking about what they're doing rather than doing it, lots of red tape, no clear vision on any projects. Entire company believes they're a start-up/disruptor/innovator, but in reality they're an out-dated corporation without the mid-level talent to survive more than the next 10 years.

    Advice to ManagementAdvice

    Be more visible, compensate better so you can hire smarter people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Miss this job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples (more than an year)

    Pros

    Great work-life balance. Flex Time

    Cons

    Management liked to play favorites.

    Recommends
  3.  

    What you'd expect from retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Tech Associate in North Bergen, NJ
    Former Employee - Easy Tech Associate in North Bergen, NJ

    I worked at Staples part-time (more than an year)

    Pros

    Flexibility, wage is what you'd expect, usually tend to be busy enough, if coworkers are reliable then it makes the job more enjoyable.

    Cons

    unrealistic sales expectations, inconsistency with managers

    Advice to ManagementAdvice

    better training

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Staples

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Staples full-time (more than 3 years)

    Pros

    Good work balance.
    Fun people to work with.

    Cons

    Sometimes the expectations were difficult to meet

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    well established company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Pembroke Park, FL
    Current Employee - Delivery Driver in Pembroke Park, FL

    I have been working at Staples full-time (more than 8 years)

    Pros

    great place to work,lots of good things and fun Never hurts to get your resume out where it can potentially be seen. If your credentials are in high demand, and there are an abundance of jobs that match, this can

    Cons

    cant find any,Not for the shy and retiring (or the mistakenly confident). You need to make a good impression in person and look prepared. Students who go to fairs without doing research in advance sometimes have a not-so-great experience

    Advice to ManagementAdvice

    just apply your self it was ez

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It is like working at any office retail store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier/Inventory in Orlando, FL
    Former Employee - Sales Associate/Cashier/Inventory in Orlando, FL

    I worked at Staples part-time (more than 3 years)

    Pros

    Working at staples you make friends. Its like being in a family. There are opportunities to move up in the company but you have to be dedicated to the company for years before anything like that happens. Its actually easier to get experience at Office Max and then apply for a managerial position at Staples.

    Cons

    Boring, monotonous labor. Doing the same simple tasks over and over again day in day out. None of the tasks have any emotion behind them. You aren't making the world a better place; you're just trying to keep things organized and keep the wheels turning smoothly so Staples is profitable. SO basically its just a typical adult job.

    Advice to ManagementAdvice

    Please don't make me watch a bunch of pointless silly trainings about things that just don't matter to the cashiers and inventory employees at the bottom rung. We just want to organize the store and check out customers. Maybe we'll help you sell a couple high value items with some warranties on them, but don't expect us to memorize your mission statement that you came up with for the year. If we aren't going to use it daily with customers then I'm not going to memorize it.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Thech Associate in Ephrata, PA
    Former Employee - Easy Thech Associate in Ephrata, PA

    I worked at Staples full-time (more than 5 years)

    Pros

    I you like technology and don't need to make a lot of money it's a good job.

    Cons

    Low pay for the what they expect of you.

    Advice to ManagementAdvice

    No advice to management. I know you're constantly being taken advantage of by Corporate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Lost their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Tech Expert in Baltimore, MD
    Former Employee - Easy Tech Expert in Baltimore, MD

    I worked at Staples full-time (more than an year)

    Pros

    Used to be very enjoyable sales based atmosphere and people had fun on the job.

    Cons

    Company changed dramatically throughout my time there. Branched out into too many directions and added unnecessary pressure onto staff to sell add-ons and warranties at every single encounter. Poor career advancement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    It was ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Center Associate in Riverhead, NY
    Former Employee - Copy Center Associate in Riverhead, NY

    I worked at Staples part-time (more than an year)

    Pros

    Great availability when it came to taking off work. Management was always helpful.

    Cons

    I did more work than what I was getting paid for.

    Advice to ManagementAdvice

    Don't promise your associates something and then give them a 22 cent raise.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Alot of Changes

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples

    Pros

    I liked working here because the flexibility of a schedule is great. Does not interfere with my life outside of work. There were also a few outings as a company using the associate funds. 10 percent employee discount.

    Cons

    The company is going through many changes. They sell everything. For compensation for selling warranties is about a dollar. Little hours. Alot of cross training. Would have to work two jobs if raising a family.

    Advice to ManagementAdvice

    Stop trying to change the structure of the business. No more cuts to employment. No more cuts to hours. Give back more to yoir employees.

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