Staples

www.staples.com

Staples Reviews

Updated January 26, 2015
Updated January 26, 2015
2,297 Reviews
2.9
2,297 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,200 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 49 reviews)

  • Good benefits for part time employees and they offer a chance to move up in the company (in 85 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management trickles down horrible attitudes with their horrifying expectations (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time (more than 5 years)

    Pros

    The only pro I can think of is that it pays the bills, or at least some of them. It used to be a great place to work about 4 years ago.

    Cons

    Low wages, company is always restructuring and a lot of people end up losing their jobs, little or no notice on store closures or lay offs, company will fire you or force you to quit so you don't draw unemployment or severance, upper management doesn't care about its employees.

    Advice to ManagementAdvice

    Care more about your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Staples Advantage is a great place to work, with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples full-time (more than 5 years)

    Pros

    Great work - life balance

    Cons

    They have completely changed the expectations of the role. Many expectations are unrealistic.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Decent company, but needs to focus on the basics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Staples full-time (more than 10 years)

    Pros

    Good stores do well and get good attention from higher ups.
    Management pay is decent.
    If you have good local managers, the job is great

    Cons

    The company needs to focus its strategy on its core business, and stop nailing jello to the wall with new initiatives.
    Constant management restructuring.
    Unstable industry

    Advice to ManagementAdvice

    Focus on long term, profitable areas of the business -- Copy and Print, EasyTech Services, etc. Get out of mobile and the newest "thing" to come along. Motivate employees and build the business by investing in people. Costco pays higher, gets lower turnover, and has higher sales.. Learn from that.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    I find it very fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staples Easy Tech
    Current Employee - Staples Easy Tech

    I have been working at Staples

    Pros

    I work in a high volume store so its fast paced. Vacation hours for part time.

    Cons

    Can only work 25 hours because of Obama care. Lots of work for not the right pay.

    Recommends
    Positive Outlook
  6.  

    Started in June 13' as a part time easy tech associate. Next week I will be at my new store as a Sales/Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Chicago, IL
    Current Employee - Assistant Manager in Chicago, IL

    I have been working at Staples full-time (more than a year)

    Pros

    -The opportunity to move up & grow within the company is more than available.
    -Dependant on management, solid recognition & reward for your hard work.
    -Pay was better than most retailers.
    -Depending on your region, credit cards were not a metric you had to push
    -Honestly very easy job

    Cons

    -25 hour limit on part timers due to obamacare
    -Very routine job
    -Overtime is virtually null & nonexistent depending on region & position

    Advice to ManagementAdvice

    Really train & develop your associates and supervisors to be successful. Even though I had prior lead & management experience, my managers promoted me in many areas of the store to really learn & grasp the business & how to run it from all aspects and that is what has helped me to become successful in this company.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time (less than a year)

    Pros

    Great co-workers and good envoriment

    Cons

    full time its not 40hr a week. Most of the time.

    Advice to ManagementAdvice

    More workstations available to be able to make more happen.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples (more than 3 years)

    Pros

    Flexible schedule
    great people to work with, management and associates
    great store hours
    management is easy to work with and eager to help you

    Cons

    Corporate always restructuring company
    low pay rate if you are seeking entry level job

    Recommends
    Negative Outlook
  9.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate in Richmond, VA
    Former Employee - Business Development Associate in Richmond, VA

    I worked at Staples

    Pros

    Good Values Good Leadership Excellent Training

    Cons

    Can not think of any

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Cleveland, OH
    Current Employee - Sales Manager in Cleveland, OH

    I have been working at Staples

    Pros

    Relaxed culture
    Decent management
    Good values

    Cons

    Lots of changes
    Structure is confusing

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Staples

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples

    Pros

    Good Work environment. Hours are rarely an issue, work is not over demanding unless you're right in the middle of Back to School. Overall good company to work for. Great job to start working through college.

    Cons

    Depends on what store you work at. Working here can be a breeze if you have the right manager, but a lot harder if you have a bad manager. Some push sales down you throat, some are more helpful.

    Advice to ManagementAdvice

    Don't force protection plans. I know you're review depends on them but you will make your staff resent you by doing so. there are better was than threatening to terminate employees.

    Recommends
    Neutral Outlook
    Approves of CEO

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