Staples Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 507 ratings Employees say it's "OK" |
CEO Rating
Based on 300 ratings
Chairman and CEO |
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Pros
Stable schedule, short hours, nice workout basically great 2nd job that wont take alot of your time and pays decent.
Cons
Early hours and more workload if someone calls in, also no training is given, just learn as you go witch is quite hard at first.
Advice to Senior Management
Just be more understanding of your employees and have a better training program then just letting people out in the wild at first.
Pros
Flexibility, child care options, stable environment.
Cons
Not very challenging. No clear pass to promotion.
Advice to Senior Management
Try to be different, try to enhance the company compared to the competition.
Pros
Staples stands by good core values, and as any company, your experience will differ depending on the specific team your working with. I have worked in many stores, and most are very well managed, the management cares about its customers and associates, and hard work is absolutely recognized. If you want to, you can grow with staples very quickly.
Cons
Some of the stores that are more disconnected from the staples ideal are just awful to work for. Staples upper management invests a lot of its budget into tests and pilots, when some of that could more effectively be used in staffing stores better. Staples does not offer great starting wages, but it can increase quickly if you perform well.
Advice to Senior Management
Limit the number of tests, projects, and pilots, as to not overwhelm the field.
Pros
Environment is great they are constantly trying to train there employees on product knowledge.
Despite this being a sales job-it doesn't seem like it.
You have a base salary plus: kickers, comission & subsidy your first year.
Cons
Holiday's are super slow & depending which area you are working you might be driving a lot.
It takes six months to adjust. This job is not a 8-5 in the beginning.
Advice to Senior Management
Training needs to be inproved they need to focus on whats important to the new associate.
Pros
Getting out of the house, meeting new people and earning cash. Employees are nice and helpful, also pretty relaxed most of the time.
Cons
You are expected to work, sometimes a lot, doing the work of two or three employees it seem like! However it feels good when you are able to complete all of the work and help out many people that do not seem to know exactly what they need. You better eat your Wheaties!
Advice to Senior Management
the people on the bottom whom do a lot for the company should get some credit also, i.e. cashiers who sell plans should also get commission for their extra work, period.
Pros
great benefits,super supervisor,able to work independentley most of the time,meeting new pepole
Cons
poor upper management,small hubs low on "totem" pole.slow to get information&help from leadership
Advice to Senior Management
COMMUNICATION,better driver recognition,realalistic bonus numbers..7 % of total....seriously ??
Pros
Good friendly people, easy to work with management about issues due to scheduling or workplace issues. Good hours per week.
Cons
They don't pay enough for the work that they expect you to do. No incentive to work here over another store.
Pros
They train you the basic of order picking
Good environment to work in
Warehouse stay cool due to numerous fans installed
New management
Cons
Sometime you work overtime
Sometime you work under 8 hours
Advice to Senior Management
The FC manager is a great guy with great leadership.
Pros
It is very family oriented, it's customer based, employee's look out for each other, respectful managers and employee's respect of their managers, communication.
Cons
Low pay, High stress environment, high expectations for a low income job.
Advice to Senior Management
Give your Store managers the ability to make changes based on their judgment, allow them to base pay rate on how experienced one is and how well they do, give them more credit for what they do.
Pros
Flexible schedule. Home town atmosphere. Team support. Challenging environment focused on development of multitasking skills and retail sales. Technical abilities are challenged daily.
Cons
Sometimes focus on sales is pushed past a casual level of communication and into the realm of used car sales personnel. However, Staples stands behind their name and choice of product line.



