Staples

www.staples.com

Staples Reviews

Updated January 30, 2015
Updated January 30, 2015
2,312 Reviews
2.9
2,312 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,206 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 49 reviews)

  • Good benefits for part time employees and they offer a chance to move up in the company (in 85 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management trickles down horrible attitudes with their horrifying expectations (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time (more than 5 years)

    Pros

    The only pro I can think of is that it pays the bills, or at least some of them. It used to be a great place to work about 4 years ago.

    Cons

    Low wages, company is always restructuring and a lot of people end up losing their jobs, little or no notice on store closures or lay offs, company will fire you or force you to quit so you don't draw unemployment or severance, upper management doesn't care about its employees.

    Advice to ManagementAdvice

    Care more about your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Staples Advantage is a great place to work, with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples full-time (more than 5 years)

    Pros

    Great work - life balance

    Cons

    They have completely changed the expectations of the role. Many expectations are unrealistic.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Production manager, 1 1/2years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples

    Pros

    Great ppl, great pay.. $10.40 per hour

    Cons

    Budget cuts=Hour Cuts, district manager is perfectionist.

    Advice to ManagementAdvice

    More hours, less employees.

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  5.  

    Great experience, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at Staples

    Pros

    lots of room for growth and advancement

    Cons

    I had no complaints there.

    Advice to ManagementAdvice

    better raises

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    I find it very fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staples Easy Tech
    Current Employee - Staples Easy Tech

    I have been working at Staples

    Pros

    I work in a high volume store so its fast paced. Vacation hours for part time.

    Cons

    Can only work 25 hours because of Obama care. Lots of work for not the right pay.

    Recommends
    Positive Outlook
  7. 3 people found this helpful  

    Decent company, but needs to focus on the basics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Staples full-time (more than 10 years)

    Pros

    Good stores do well and get good attention from higher ups.
    Management pay is decent.
    If you have good local managers, the job is great

    Cons

    The company needs to focus its strategy on its core business, and stop nailing jello to the wall with new initiatives.
    Constant management restructuring.
    Unstable industry

    Advice to ManagementAdvice

    Focus on long term, profitable areas of the business -- Copy and Print, EasyTech Services, etc. Get out of mobile and the newest "thing" to come along. Motivate employees and build the business by investing in people. Costco pays higher, gets lower turnover, and has higher sales.. Learn from that.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great company with uncertainty of future endeavors!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Easy Tech Expert in Daytona Beach, FL
    Current Employee - Easy Tech Expert in Daytona Beach, FL

    I have been working at Staples part-time (more than a year)

    Pros

    Learn as you go, great training modules for anyone who is eager to learn. Great discount program if you don't mind using Staples' branded items! 20% off discounts!

    Cons

    I hate the fact they don't have any full time positions other than management! I was cut to 25 hours a week, and I am forced to take breaks! Sent home early often, no sales and no hours!

    Advice to ManagementAdvice

    I wish they had better control forward and backwards. HR doesn't give them true control, staff is just there for the pay check.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Staples part-time (more than a year)

    Pros

    Coworkers are nice, schedule adapts well around school. Customers almost become regulars so it builds a nice friendship.

    Cons

    Store Management constantly changing which causes inconsistency. Micromanaging. Always shorthanded. Not all, but some managers follow the theory that if they get mad enough you'll do better.

    Advice to ManagementAdvice

    Listen to employee and customer complaints. Don't skimp out on money, associates can't work when registers and store systems are constantly down.

    Neutral Outlook
    No opinion of CEO
  10.  

    Good beginner job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Print Associate in Casa Grande, AZ
    Former Employee - Copy Print Associate in Casa Grande, AZ

    I worked at Staples part-time (more than a year)

    Pros

    -Make good friends
    -Easy training
    -Fun customers
    -Always something to do

    Cons

    -Inconsistent hours as any retail job has
    -Had to cashier alot (which Im not a big fan of)

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Framingham, MA
    Former Employee - Intern in Framingham, MA

    I worked at Staples full-time (less than a year)

    Pros

    -People willing to help
    -Friendly Environment
    -Great Headquarters

    Cons

    -Could be more organized
    -Need workout facilities at HQ

    Advice to ManagementAdvice

    Be more involved with interns

    Recommends
    Neutral Outlook
    Approves of CEO

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