Staples Reviews

Updated October 23, 2014
Updated October 23, 2014
2,088 Reviews
2.9
2,088 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,121 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 47 reviews)

  • Good benefits for part time employees and they offer a chance to move up in the company (in 83 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management had no idea what the needs of the stores needs were (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Thanks but no thanks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Staples full-time (less than an year)

    Pros

    that I left before I got in too deep

    Cons

    Took 7 weeks to get first paycheck and HR was of no help in trying to resolve my pay!

    Advice to ManagementAdvice

    Blow it up and start over

    Doesn't Recommend
    Negative Outlook
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified On-Site Technician in Denver, CO
    Former Employee - Certified On-Site Technician in Denver, CO

    I worked at Staples part-time (more than an year)

    Pros

    Great work environment, lots of help from management, good starting pay.

    Cons

    Can be frustrating at times depending on what you are doing

    Advice to ManagementAdvice

    Keep going

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good place to start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    -flexible hours
    -pay not bad for starters
    -learn a lot about retail operations
    -learn customer service
    -employee benefits online

    Cons

    -overworked
    -very understaffed, even on the busy days
    -pressure to sell
    -sometimes unrealistic performance goals
    -managers not always on the same page
    -need to work an entire year for vacation/sick days

    Advice to ManagementAdvice

    Hire more people especially in the busier stores, budget and overnight crew for the higher volume stores.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Easy Tech Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Easy Tech Expert in Paramus, NJ
    Current Employee - Easy Tech Expert in Paramus, NJ

    I have been working at Staples full-time (more than 3 years)

    Pros

    Very flexible hours.
    Great pay.
    Opportunity to work with great people.

    Cons

    Need more staffing.
    Goals are sometimes difficult to meet.

    Advice to ManagementAdvice

    Get better people in leadership roles.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at Staples full-time (more than an year)

    Pros

    you work around some great people and they even become kind of family, the customers are good to knowing your name and easy to talk to. The managers that I have had the chance to meet are all top notch to the point that not only do they run their stores but they all take the time to train and promote

    Cons

    you 9 times out of 10 will be hired in as part time and the hours can be hard to come by at first until like all retail jobs you prove your worth on the floor

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Busy, but Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Center Associate in Salem, NH
    Former Employee - Copy Center Associate in Salem, NH

    I worked at Staples part-time (less than an year)

    Pros

    - Fun, fast-paced
    - Good incentives to reach sales goals
    - There were always different projects to keep the work interesting
    - Great co-workers

    Cons

    - Could have been paid more, but it was only part time
    - There was some drama between coworkers in my area, but it never interfered with work

    Advice to ManagementAdvice

    I don't have any advice, other than keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Account Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time

    Pros

    Good people that are willing to work hard to do what it takes to make the company succeed.

    Cons

    Many complicated systems, tons of acrynoms that don't translate to the industry in general that you have to learn.

    Positive Outlook
  9.  

    A decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Thech Associate in Ephrata, PA
    Former Employee - Easy Thech Associate in Ephrata, PA

    I worked at Staples full-time (more than 5 years)

    Pros

    I you like technology and don't need to make a lot of money it's a good job.

    Cons

    Low pay for the what they expect of you.

    Advice to ManagementAdvice

    No advice to management. I know you're constantly being taken advantage of by Corporate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Lost their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Tech Expert in Baltimore, MD
    Former Employee - Easy Tech Expert in Baltimore, MD

    I worked at Staples full-time (more than an year)

    Pros

    Used to be very enjoyable sales based atmosphere and people had fun on the job.

    Cons

    Company changed dramatically throughout my time there. Branched out into too many directions and added unnecessary pressure onto staff to sell add-ons and warranties at every single encounter. Poor career advancement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    It was ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Center Associate in Riverhead, NY
    Former Employee - Copy Center Associate in Riverhead, NY

    I worked at Staples part-time (more than an year)

    Pros

    Great availability when it came to taking off work. Management was always helpful.

    Cons

    I did more work than what I was getting paid for.

    Advice to ManagementAdvice

    Don't promise your associates something and then give them a 22 cent raise.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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