Staples Reviews

Updated July 27, 2015
2883 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,416 Ratings

Pros
  • The work / life balance is generally pretty good (in 49 reviews)

  • Part time employees get some benefits (in 85 reviews)

Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management will not allow GM to make management decisions (in 81 reviews)

More Pros and Cons

2,883 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    Great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA

    I have been working at Staples full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staples has a strong culture of giving back and helping associates. The investments made in the corporate headquarters show that the company is committed to providing a better work environment for associates and that their people are important to them even when going through a reinvention.

    Cons

    On-boarding process can be improved by having best practice documents and process documents easy to access on the intranet. A lot of time is spent wasted by new hires and managers trying to figure out how to set up work stations.

    Advice to Management

    Streamline and simplify processes making it easier to take risks and be truly innovative. Encourage managers to embrace a true work-life balance.


  2. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Milwaukee, WI
    Current Employee - Sales Manager in Milwaukee, WI

    I have been working at Staples

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staples is leading the industry and continuing to provide customer value and innovative products and programs. Staples provides top notch training as well as great programs for future career development.

    Cons

    As with any large company, sometimes there is too much red tape and change can be slow.


  3. Simple unexpected fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EasyTech Associate/Cashier in Macon, GA
    Former Employee - EasyTech Associate/Cashier in Macon, GA

    I worked at Staples

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Weekly pay, free samples of pens and pencils, ok discount

    Cons

    Not much opportunity to advance, back to school is brutal obviously

    Advice to Management

    Seasonal back to school hiring


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. operations supervisor

    Current Employee - Operations Supervisor in Richmond, VA
    Current Employee - Operations Supervisor in Richmond, VA

    I have been working at Staples full-time (More than 5 years)

    Pros

    flexible scheduling nice co workers

    Cons

    pay rate health benefits hours

    Advice to Management

    pay increase and better healthcare benefits


  6. That was easy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Franklin, TN
    Current Employee - Sales Associate/Cashier in Franklin, TN

    I have been working at Staples

    Pros

    Everyone is like a family. Most people are really nice. It's a very easy job and it's enjoyable to do.

    Cons

    However, there are a lot of mean customers. It's not always incredibly busy and if you don't have anything to do up front you can get bored.

    Advice to Management

    Keep being nice and awesome and playful. Be serious with customers and help out the associates. We look up to you guys as leaders but also we want to see you as friends.


  7. Product specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Specialist in Framingham, MA
    Current Employee - Product Specialist in Framingham, MA

    I have been working at Staples full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learn a lot extremely quick, one of the better paid entry level jobs, easy to move up.

    Cons

    A lot of stress, they just throw you into the job with little training, work way more then 40 hours. Only recongized for your hard work if your category makes a lot of money.

    Advice to Management

    We really need to work out the way the organization is set up. It's rather corrupt where some product specialists do a lot more work than others.


  8. Great place to work. Pay scale sucks.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Auburn, WA
    Current Employee - Associate in Auburn, WA

    I have been working at Staples full-time (More than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Management treats you like a person and not a number. Great employee relationships between departments. Decent benifits but doesn't not have a bonus program

    Cons

    Pay scale doesn't allow a high performer to get paid on their work. You get paid/raises based on your tenure. This leads to a lack of productivity in the work place.

    Advice to Management

    None


  9. Office supplies sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate Office Supplies
    Current Employee - Sales Associate Office Supplies

    I have been working at Staples part-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good work environment, friendly people, good plac for first job. Joined the company in 2012 and learned a lot about retail and warehouse duties. Decent discount on store products

    Cons

    Repetitive work, minimum wage, inconsistent scheduling, rude customers. Bosses care more about tech nd print center because they are biggest revenue makers in store

    Advice to Management

    Give more clear direction to employees and support all functions of store, not just tech or print center. Provide more opportunity for all employees to advance in store.


  10. Retail review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The customer base and building connections

    Cons

    Not the review process for associates


  11. Working at Staples

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain in Framingham, MA
    Current Employee - Supply Chain in Framingham, MA

    I have been working at Staples (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management is understanding. Other people are always willing to help out.

    Cons

    Strong company emphasis on gay rights and marriage equality. Training is lacking in some areas.

    Advice to Management

    Create more time for trainers to train so they don't feel overwhelmed. Not everyone agrees with marriage equality.



Showing 2,883 of 2,916 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.