Staples Reviews

Updated October 21, 2014
Updated October 21, 2014
2,078 Reviews
2.9
2,078 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,114 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 47 reviews)

  • Good benefits for part time employees and they offer a chance to move up in the company (in 83 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management had no idea what the needs of the stores needs were (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Thanks but no thanks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Staples full-time (less than an year)

    Pros

    that I left before I got in too deep

    Cons

    Took 7 weeks to get first paycheck and HR was of no help in trying to resolve my pay!

    Advice to ManagementAdvice

    Blow it up and start over

    Doesn't Recommend
    Negative Outlook
  2.  

    Easy Tech Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Easy Tech Expert in Paramus, NJ
    Current Employee - Easy Tech Expert in Paramus, NJ

    I have been working at Staples full-time (more than 3 years)

    Pros

    Very flexible hours.
    Great pay.
    Opportunity to work with great people.

    Cons

    Need more staffing.
    Goals are sometimes difficult to meet.

    Advice to ManagementAdvice

    Get better people in leadership roles.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at Staples full-time (more than an year)

    Pros

    you work around some great people and they even become kind of family, the customers are good to knowing your name and easy to talk to. The managers that I have had the chance to meet are all top notch to the point that not only do they run their stores but they all take the time to train and promote

    Cons

    you 9 times out of 10 will be hired in as part time and the hours can be hard to come by at first until like all retail jobs you prove your worth on the floor

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Busy, but Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Center Associate in Salem, NH
    Former Employee - Copy Center Associate in Salem, NH

    I worked at Staples part-time (less than an year)

    Pros

    - Fun, fast-paced
    - Good incentives to reach sales goals
    - There were always different projects to keep the work interesting
    - Great co-workers

    Cons

    - Could have been paid more, but it was only part time
    - There was some drama between coworkers in my area, but it never interfered with work

    Advice to ManagementAdvice

    I don't have any advice, other than keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Account Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time

    Pros

    Good people that are willing to work hard to do what it takes to make the company succeed.

    Cons

    Many complicated systems, tons of acrynoms that don't translate to the industry in general that you have to learn.

    Positive Outlook
  7.  

    A decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Thech Associate in Ephrata, PA
    Former Employee - Easy Thech Associate in Ephrata, PA

    I worked at Staples full-time (more than 5 years)

    Pros

    I you like technology and don't need to make a lot of money it's a good job.

    Cons

    Low pay for the what they expect of you.

    Advice to ManagementAdvice

    No advice to management. I know you're constantly being taken advantage of by Corporate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    easy tech associate review for staples

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Staples

    Pros

    nice people to work with most days

    Cons

    managers aren't really the best

  9.  

    Constant changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time

    Pros

    The people are great. Building is beautiful

    Cons

    Not a lot of room to grow. Change every 6 months. I have had 4 managers and 4 different roles in 3 years.

    No opinion of CEO
  10. 1 person found this helpful  

    Average company with average people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Framingham, MA
    Former Employee - Intern in Framingham, MA

    I worked at Staples as an intern (less than an year)

    Pros

    Easy mobility within the company, some of the people are easy to work with, most people are willing to be helpful. It's not a horrible company, it's just very average and the people are very average.

    Cons

    People are more focused on talking about what they're doing rather than doing it, lots of red tape, no clear vision on any projects. Entire company believes they're a start-up/disruptor/innovator, but in reality they're an out-dated corporation without the mid-level talent to survive more than the next 10 years.

    Advice to ManagementAdvice

    Be more visible, compensate better so you can hire smarter people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Certified Tech
    Current Employee - Senior Certified Tech

    I have been working at Staples full-time (more than an year)

    Pros

    the people are good and there is room to grow

    Cons

    while there is room to grow they like to dangle the promotion carrot and many just get tired and leave

    Advice to ManagementAdvice

    The pay scale for the knowledge base is off, and dont continue to try and fix what is not broken when there is plenty that is broken to fix

    Recommends
    Negative Outlook
    Disapproves of CEO

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