Staples

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Staples Reviews

Updated August 21, 2014
Updated August 21, 2014
1,935 Reviews

2.9
1,935 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,062 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 42 reviews)

  • This is a decent job if you are post-high school, or need something part-time while in college (in 77 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 30 reviews)

  • Upper management had no idea what the needs of the stores needs were (in 68 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    great people, terrible upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy and Print Associate  in  Richmond, VA
    Former Employee - Copy and Print Associate in Richmond, VA

    Pros

    Enjoyed working with customers, learning how to use the copy and print technology, and got very lucky in that I had a great manager who cared about his employees and his store.

    Cons

    Upper management constantly pushing more work onto lower level wage workers while offering little incentives to do so. Customers ask the world of copy and print associates and there's often a significant gap between the reality of store and employee capabilities and what the customer thinks those capabilities are--something the company encourages to a degree to hold onto customers.

    Company is on the fritz due to less demand for its products and services and I got the sense that a real sense of panic pervaded every decision upper management made.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Very good and fast pace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy & Print Center Associate  in  Rolla, MO
    Current Employee - Copy & Print Center Associate in Rolla, MO

    Pros

    Good team to work with, good management.

    Cons

    Low pay, working by yourself,

    Advice to ManagementAdvice

    Maybe give raise more frequently!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Easytech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staples EasyTech Expert
    Current Employee - Staples EasyTech Expert

    Pros

    Depends on store I suppose. I happened to have a great manager and awesome team to work with. Also hours seem to come easily as a resident tech as you have many jobs you can cover

    Cons

    Staples is moving away from instore tech repairs with their remote service doing a lot of the tech work now so the instore tech is expected to be on the floor selling tech more than repairing it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good work/life balance, good pay if you hustle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business to Business Sales Consultant  in  Worcester, MA
    Current Employee - Business to Business Sales Consultant in Worcester, MA

    Pros

    Pay, flexibility, benefits, work/life balance, bonuses, recognition, ability to move up, paid trips for top performers, cell and car allowance, laptop/ipad, reputable company, everyone needs office supplies!

    Cons

    if you're not near headquarters you may have a harder time accessing resources and opportunities to advance within the company, some choices for management are questionable

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Hard work and long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EasyTech Associate  in  Sac City, IA
    Former Employee - EasyTech Associate in Sac City, IA

    Pros

    Working with customer and associates, like family

    Cons

    You are micro manage and have little support of upper management

    Advice to ManagementAdvice

    Little growth and no work-life balance!

    Disapproves of CEO
  7.  

    It is what it is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Average pay for this type of job. Average management for this type of job.

    Cons

    Lots and lots of cold-calling. Some micromanaging, but not too unbearable. Mandatory office time for outside reps.

    Advice to ManagementAdvice

    Upper management desires too much control over reps. Some control is good for everyone, too much control provides a negative environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Working at Staples as a part-time Team Supervisor

    Current Employee - Team Supervisor  in  New York, NY
    Current Employee - Team Supervisor in New York, NY

    Pros

    VERY flexible scheduling while in school, scholarship money (up to 2k), each store has a few opportunities for advancement from within, chance for commission for selling plans/cell phones

    Cons

    Yearly raises of no more than 40 cents (if management, less if associate), lack of payroll hours from corporate, major push on mobile phone sales, if tech or copy center associate is on break/unavailable your stuck helping when you have no idea what your doing

    Advice to ManagementAdvice

    Stores need more payroll. It's near impossible to put out all freight and help customers with only 1 cashier and 1 person on the floor. Would like to see opportunities for internships/corporate jobs in areas other than Boston like NYC.

  9.  

    Quick Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Atmosphere, Technology, Work, Experience, Customer Service, Pay

    Cons

    Pay, Mobility, Management, Promotion, Pay, and pay

  10.  

    Once a great environment to develop and succeed, not so much nowadays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Los Angeles, CA
    Current Employee - General Manager in Los Angeles, CA

    Pros

    Compensation reasonable, with exception of bonus payouts

    Cons

    Too many obstacles for success and development.

    Advice to ManagementAdvice

    Stop concentrating efforts on 3% of business. If you want to compete with Geek Squad, advertise it, otherwise it will only be 2-3% of your business without growth

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    B2B Role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - B2B Sales Consultant  in  Charleston, SC
    Current Employee - B2B Sales Consultant in Charleston, SC

    Pros

    Great work atmoshphere. They will support you in any way you need help

    Cons

    true hunter role, not built for everyone, prepare to BUILD your business. BUT they do give you all the resources needed

    Advice to ManagementAdvice

    Managment is great

    Recommends
    Positive Outlook
    Approves of CEO

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