Staples

  www.staples.com
  www.staples.com

Staples Reviews

Updated November 21, 2014
Updated November 21, 2014
2,141 Reviews
2.9
2,141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,144 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 48 reviews)

  • Good benefits for part time employees and they offer a chance to move up in the company (in 84 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management had no idea what the needs of the stores needs were (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good management, customers are great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronics Lead in Orlando, FL
    Former Employee - Electronics Lead in Orlando, FL

    I worked at Staples full-time (more than 5 years)

    Pros

    Room to grow with in each store. Management likes to promote with in.

    Cons

    Have to be good at sales, and talking with customers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Staples full-time (more than 5 years)

    Pros

    Some very knowledgeable colleagues, flexible schedule, decent pay. Good bonus program when it's paid out. Executive group is trying to turn things around. Windows of opportunity to move up if you play the game well.

    Cons

    Benefits are not great, lots of store closings this year with more coming. Not much transparency. Number of middle management associates not excited about future of the company. Constant worry of being laid off.

    Advice to ManagementAdvice

    Be more open if possible. Like any place, rumors are constantly swirling and should/could be put to rest if management would simply address. I have personally heard a member of upper management deliver bold faced lies to a room of hourly associates. Should have been some accountability for that display.

    Neutral Outlook
    Approves of CEO
  3.  

    It was a nice family store

    Former Employee - Sales Associate in Englewood, NJ
    Former Employee - Sales Associate in Englewood, NJ

    I worked at Staples part-time (more than 3 years)

    Pros

    I had fun working at stalpes

    Cons

    I did not like how some costumers get when you not able to help them at the moment

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  5.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in San Francisco, CA
    Current Employee - Sales Manager in San Francisco, CA

    I have been working at Staples full-time (more than 3 years)

    Pros

    people benefits for full time

    Cons

    benifits for part time and the 25 hour work rule

    Advice to ManagementAdvice

    get rid of bad apples quickly

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place to work as technician but salary could be raised for certified technicians.

    Former Employee - Easy Certified Technician in Yonkers, NY
    Former Employee - Easy Certified Technician in Yonkers, NY

    I worked at Staples part-time (more than an year)

    Pros

    The company will work a schedule around you if needed.

    Cons

    Most of the time you are left to work alone and no one to ask questions to.

    Advice to ManagementAdvice

    District technician should have more availability to technicians in stores.

  7.  

    The place I worked

    Former Employee - Cashier in Huntersville, NC
    Former Employee - Cashier in Huntersville, NC

    I worked at Staples part-time (more than 5 years)

    Pros

    I think it was a very good place to learn
    I had a good life
    I was cool with everybody

    Cons

    I think it was a very bad place for growth
    Not much money to realy be made at al.
    I didn't complain much tho

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
  8.  

    Typical retail environment with copy center being the better department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Center Associate in Owensboro, KY
    Former Employee - Copy Center Associate in Owensboro, KY

    I worked at Staples part-time (more than 3 years)

    Pros

    Copy Center always has something new to learn. If organized, can be a well paced work environment. As a part-timer, I got the days I needed, but at a small location, once I needed a full-time position, there was none available.

    Cons

    If the department is unorganized, it can be hectic as large jobs will be waiting for you where the time-frame needed to complete it is not able to be accomplished.

    Advice to ManagementAdvice

    The company last year makes everyone work on Thanksgiving now (used to be closed), this needs to be changed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Too much work, not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cary, NC
    Former Employee - Sales Associate in Cary, NC

    I worked at Staples part-time (less than an year)

    Pros

    Family atmosphere. Works with schedules. When they need you they will call you.

    Cons

    Pay! Not promoting within the company

    Advice to ManagementAdvice

    Take advantage of the good workers you have!

    I loved this job, when I thought I had a chance of a promotion. We were understaffed, and I was the only associate who not only knew cashier, supplies, and copy center, but I had open availability too. The other associates that were cross trained were in school. The assistant store manager asked me if I would take the full time inventory position, and when I told him I would he said he would take it up with the store manager. They needed someone to do it, and I was the only person in the store that could do it, and do it correctly! The store manager refused to give me the job, even though I was on of the best employees he had. Said he didn't owe me an explanation. But then wanted me to train a new person to take the position. I worked there 9 months, and received employee of the month 5 times. I knew how to run the store, and was always there when he called. I would work 14 days in a row, because of short staff and not even complain. All I wanted was to move up in the company, and I worked my butt off every day I was there. There were days I had to go to the ER because I was really sick. He couldn't find someone to work for me, and I would go to work anyway. I always had his back...and he didn't have mine. You get paid a little bit more than minimum wage, but are expected to work harder than some of the managers. It was time for me to move on to better things, and a job that would be grateful for my hard work!

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EasyTech Associate in Danvers, MA
    Former Employee - EasyTech Associate in Danvers, MA

    I worked at Staples part-time (more than an year)

    Pros

    Genuinely kind people working there
    Centered around being helpful to customers

    Cons

    Often unrealistic expectations from management
    Very structured and non-flexible work envireonment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    It's Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    Great clearance items, not so fast paced environment, lenient management, work with your sechedule (great when you're a college student)

    Cons

    Demanding District Manager who always points out negativity in store, lot of work in short shifts, short staffed, not bonuses (just "stars")

    Recommends

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