Staples Reviews

Updated August 31, 2015
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Staples Chairman and CEO Ron Sargent
Ron Sargent
1,482 Ratings

Pros
  • The work / life balance is generally pretty good (in 49 reviews)

  • Part time employees get some benefits (in 85 reviews)

Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 35 reviews)

  • Upper management will not allow GM to make management decisions (in 81 reviews)

More Pros and Cons

3,055 Employee Reviews

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  1. Featured Review

    Helpful (3)

    Great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than a year)

    Pros

    Staples has a strong culture of giving back and helping associates. The investments made in the corporate headquarters show that the company is committed to providing a better work environment for associates and that their people are important to them even when going through a reinvention.

    Cons

    On-boarding process can be improved by having best practice documents and process documents easy to access on the intranet. A lot of time is spent wasted by new hires and managers trying to figure out how to set up work stations.

    Advice to Management

    Streamline and simplify processes making it easier to take risks and be truly innovative. Encourage managers to embrace a true work-life balance.


  2. Janitorial

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lebanon, PA
    Former Employee - Anonymous Employee in Lebanon, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, good hours, co-workers were very competent

    Cons

    poor management with unprofessional values


  3. Staples

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in North Palm Beach, FL
    Former Employee - Operations Manager in North Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Staples (More than 8 years)

    Pros

    Good proximity to residence ok schedule

    Cons

    Poor upper management seemed to be grasping at straws


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  5. Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EasyTech Associate
    Former Employee - EasyTech Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staples part-time

    Pros

    The staff was nice to work with at times and there was many opportunity to serve and service interesting customers

    Cons

    Always asked to stay in later, very strict about the clock in/out policy and sometimes busy work was given with no point in it.


  6. Director, Operations Manager, Senior Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aurora, CO
    Current Employee - Anonymous Employee in Aurora, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Staples (More than 10 years)

    Pros

    dynamic and changing, from the top there are clear statagies.

    Cons

    The matrix that we have evolved to and top level managers have good ideas but not in lockstep as the goals they introduct.


  7. NA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time (Less than a year)

    Pros

    It is easier to lose weight working @ Staples

    Cons

    Closing time sucks. Tuesdays are restocking day

    Advice to Management

    NANAA


  8. Lowest pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's fun helping customers, you get to meet new people everyday.

    Cons

    The higher ups are constantly on your back about selling services, but services are overpriced, so no one buys services. Very low pay, walmart and target offer better pay, easier work.

    Advice to Management

    focus on providing lower prices for tech services.


  9. Used to be a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Staples full-time

    Pros

    Lots of opportunity for advancement.

    Cons

    Impossible sales goals, lack of decent management, the people who cheat are the ones that get the pats on the back. I have never seen so much dishonesty being overlooked by upper management before! This company definitely operates as a good ole boys club mentality and you are screwed if you aren't part of the "clique".

    Advice to Management

    Monitor you General Managers closer.


  10. customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Certified in Laval, QC (Canada)
    Current Employee - Security Certified in Laval, QC (Canada)
    Recommends

    I have been working at Staples (Less than a year)

    Pros

    great company with lots of little perks, work from home also good, No traffic, save on gas and parking or transports. wake up and work.

    Cons

    Sometime lonely, no people contact.

    Advice to Management

    so far no complains for management great support.


  11. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Career advancement depending on the department

    Cons

    Certain managers brought the morale of the department down.



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