Staples Reviews

Updated September 29, 2014
Updated September 29, 2014
2,010 Reviews
2.9
2,010 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Staples Chairman and CEO Ron Sargent
Ron Sargent
1,080 Ratings

Review Highlights

Pros
  • Good compensation provided and has a good work-life balance as well (in 44 reviews)

  • This is a decent job if you are post-high school, or need something part-time while in college (in 80 reviews)


Cons
  • When "back to school" season hits there is a lot more expected from the employees (in 34 reviews)

  • Upper management had no idea what the needs of the stores needs were (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Staples review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Aurora, CO
    Current Employee - Customer Service Representative in Aurora, CO

    I have been working at Staples full-time for more than 8 years

    Pros

    Descent opportunity to move up through the company

    Cons

    Low pay, poor benefits which cost a lot out of pocket

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Supply Associate  in  Los Angeles, CA
    Former Employee - Office Supply Associate in Los Angeles, CA

    I worked at Staples part-time for more than a year

    Pros

    Benefits at the time, but I believe it has change since I have left.

    Cons

    Managers didn't have that much experience. They didn't take work serious. Customers complained more about managers than the staff.

    Recommends
    No opinion of CEO
  3.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EZ Tech  in  Parsippany, NJ
    Current Employee - EZ Tech in Parsippany, NJ

    I have been working at Staples part-time for less than a year

    Pros

    Really fun environment to work in. Very supportive managers that really help you settle in quickly. There are many young kids that work here which is nice. Always someone to make you laugh or remember a good time you had with your high school friends.

    Cons

    Being called in last minute when it would be really nice to have a day off without that worry. The young kids are not very dependable and are always making things tough for management and other responsible employees.

    Advice to ManagementAdvice

    Keep it up! Maybe try to lock down the schedule a little better.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good company to work for. Has little stress and not the typical retail holiday drama

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Riverside, CA
    Former Employee - General Manager in Riverside, CA

    I worked at Staples full-time for more than a year

    Pros

    Consistent management communication. Not the typical retail schedule

    Cons

    The pay is not great. Not enough labor on the sales floor.

    Advice to ManagementAdvice

    Don't cut back on associate labor on the floor

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It is what you make it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Mount Vernon, OH
    Current Employee - Sales Associate in Mount Vernon, OH

    I have been working at Staples part-time for less than a year

    Pros

    Excellent Feedback from management, Fair pay, Room to cross-train/ change job. Pleasant Customers/ Pleasant Management. Decent break room/ decent breaks. Employee Discounts. The store I worked at was small and the communication was great.

    Cons

    The store that I worked at was a small store, so sometimes you'd have to spread yourself thin, during unexpected rushes, or when somebody called off.

    Advice to ManagementAdvice

    Keep letting hard-working employees know that they are appreciated, and give a bigger push to employees who aren't holding up their end of the bargain.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Overworked underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Easy Tech Expert  in  Rochester, NY
    Current Employee - Easy Tech Expert in Rochester, NY

    I have been working at Staples part-time for more than 3 years

    Pros

    Some benefits (such as health care).

    Cons

    Not enough hours given to employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    ehh

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    Friendly Atmosphere, and nice customers

    Cons

    time off, no advancement in this store

  9.  

    It was a terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Cordova, TN
    Former Employee - Cashier in Cordova, TN

    I worked at Staples part-time for more than a year

    Pros

    Decent discount for employees, flexible hours and alright managers

    Cons

    The staff communication was terrible. There was no real source of communication for employeess

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Typical retail

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    Great coworkers, good starting job, good discount for employees...this is a great place to get work if this if your first job to see how the system works

    Cons

    Most everything else...this buisness it's dying fast, corporate creates weird policies that are obvious cash grabs to make up for this fact. Minimum wage, except the management expects you to solve situations beyond your pay. Tech service is borderline evil...we are paid 10.50/Hr but are not expected to use our computer skills to fix computers , rather we sell services that most people can do on their own, but for a price of 150 or greater. You won't learn anything about tech, and you won't get certified either. Part time only so don't ask for more. Except where I work at there is not enough workers to cover down for us.

    Proceed at your own risk.

    Advice to ManagementAdvice

    Let us get certified and actually do tech work. Respect your employees, not JUST you're customers.

  11.  

    Easy tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EasyTech Associate  in  Philadelphia, PA
    Former Employee - EasyTech Associate in Philadelphia, PA

    I worked at Staples part-time for more than a year

    Pros

    not a very demanding job.

    Cons

    never any raises, work was not spread equally and some did most work while others were able to stand around all day.

    Advice to ManagementAdvice

    Reward employees whom put in more effort

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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