Staples

www.staples.com
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Employee Reviews

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  1.  

    Good beginner job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Print Associate in Casa Grande, AZ
    Former Employee - Copy Print Associate in Casa Grande, AZ

    I worked at Staples part-time (more than a year)

    Pros

    -Make good friends
    -Easy training
    -Fun customers
    -Always something to do

    Cons

    -Inconsistent hours as any retail job has
    -Had to cashier alot (which Im not a big fan of)

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Full Time Team Supervisor Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Team Supervisor
    Former Employee - Full Time Team Supervisor

    I worked at Staples full-time (more than a year)

    Pros

    The people are usually friendly, and if you are an office supply associate it might be a good job for high schoolers or college kids in need of extra income. They can usually work in around your schedule.

    Cons

    Like with most retail, management staff should expect not to have a good work/life balance. Lots of phone calls at home, etc. Frequently missed out on breaks. The company is trying to push itself into the technology world, so Easy Techs should expect to be held accountable for not selling enough product, and management should expect corporate level management to come down on you if you are not making numbers, particularly with cell phones and technology. Part-timers will not get more than 25 hours, so if you are looking for something to live on I would recommend going elsewhere-- unless you are very good at customer service, you will likely be down around 10-15 hours a week. Operational environment varies from store to store, so every one is different, but it is not out of the ordinary for job descriptions to change without notice, and management staff rarely last long. Most stores are highly understaffed across the board, with the most stress being put on the copy center, which often functions in some stores with only one employee.

    The Team Supervisor position is essentially the position that ends up picking everyone else's loose ends. In addition to MOD, you'll be expected to do a little store ops, a lot of sales, and anything else the GM or Sales and Service don't want to do. It's often stressful, and the pay is not reflective of the work you will do-- it's also significantly less than the rest of the management team is paid and again, unless you are very good at sales it will not offer a lot of future opportunity.

    Very little job security or satisfaction, very little room for advancement unless you are in sales. Raises go no higher than 40 cents a year in management, and less for employees... the wages are also capped, so each position only allows you to be paid up to a certain amount.

    Overall I would not recommend it if you are looking at retail as your lifetime career choice, but can be okay otherwise. For the least stress (but also less pay), go straight for office supplies.

    Advice to ManagementAdvice

    You get from your employees what you give to them; a company cannot reasonably expect its employees to drive results if it does not treat them as people deserving of respect. This includes providing livable wage, raises that reflect the work your employees are doing for you, and a better corporate environment. Corporate visits even to a well-run store are often a nightmare, as the business seems to thrive on unconstructive criticism rather than celebrating successes. Further, I would highly recommend that the corporation as a whole undergo sensitivity (and maybe some social justice?) training, as open and outward sexism and racism are a problem that the management staff across the board seems to have.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cambridge, MA
    Former Employee - Sales Associate in Cambridge, MA

    I worked at Staples

    Pros

    Learned the corporate environment on a entry retail level.
    Got to learn about store success on a granular level; ROI [return on investment], etc.
    Customer service experience
    Some nice colleagues
    Multi department transfer availability; copy and print. front end, stock person, tech associate-- you can do what you want.
    Each of those 4 departments have transferable entry level experience to a better job; think-- sales account manager. warehouse manager. technical consultant..... JUST DONT SEEK UPPER MANAGEMENT AT THIS COMPANY.

    Cons

    Compensation for entry level, junior supervisor, and retail management SUCKS
    Bad company culture; favorites, no suggestion taking
    Benefits get taken away

    Advice to ManagementAdvice

    Find a job your passionate about and work at another company. I know people that work in the corporate office that drink Jameson during company meetings

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Very Poor Company for Those with Entrepreneurial Spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples full-time (less than a year)

    Pros

    Friendly coworkers and a good work/life balance

    Cons

    No visibility at any level
    Too many employees doing work that could be done by a few that are allowed to be empowered

    Advice to ManagementAdvice

    Empower your employees and hold them more accountable

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Bad corporate culture, bad business plans.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Easy Tech Expert in Sacramento, CA
    Former Employee - Easy Tech Expert in Sacramento, CA

    I worked at Staples full-time (more than a year)

    Pros

    Scheduling around school or other jobs is often quite flexible, the work is overall easy, the pay is reasonable, and throwing freight can be quite soothing if you enjoy organizing/sorting things.

    Cons

    The culture is such that everybody is under intense pressure to change things that are not within their power to change, e.g. the sales volume of a store is largely determined by pricing, market conditions, customer counts, etc., yet everyone from the copy center associates to the sales managers to the district manager are constantly incentivized to improve sales and threatened for not.

    Also, the corporate vision is fundamentally flawed, with growth planned in market segments that have been dying for years (tech repair, copy and print) and neglect for things that are stable (chairs, desks).

    Advice to ManagementAdvice

    People sell more effectively when they are happy, and they are happy when they aren't trying to sell. Educate your employees properly on products, promotions, and corporate goals, and then let them be excited for you when they interact with customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good management, bad corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy Center Associate in Lake Worth, TX
    Former Employee - Copy Center Associate in Lake Worth, TX

    I worked at Staples part-time (more than 3 years)

    Pros

    Good work hours, very flexible around your schedule.
    Able to work up if you show your willing to work for the promotion.

    Cons

    Not very good pay.
    Corporate doesn't seem to care about their employees.
    Was Told many times that I was disposable.

    Advice to ManagementAdvice

    Take care of your employees and they will take care of you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Bla

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    Not that many micro manage

    Cons

    Retail not worth min wage

  9.  

    Always something new

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Price Auditor in Studio City, CA
    Former Employee - Price Auditor in Studio City, CA

    I worked at Staples full-time (more than a year)

    Pros

    Good coworkers
    Flexible Schedule
    Fun Managers

    Cons

    Always expected to go above and beyond
    Not paid enough
    Back to school season is hard

    Advice to ManagementAdvice

    Appreciate and thank the lower level associates

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Staples' business strategy is failing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Sales Specialist in Concord, NH
    Current Employee - Technology Sales Specialist in Concord, NH

    I have been working at Staples part-time (more than a year)

    Pros

    No pressure enviroment, when it comes to rewards, credit, sales, and services.

    Cons

    Very poor pay, infrequent and inconsistent compensation for employee effort, and completely outdated store models and store electronics make for a frustrating, and depressing work environment.

    Advice to ManagementAdvice

    Compensate your employees, communicate better with corporate, dare to be more than the bottom line.

    Doesn't Recommend
    Negative Outlook
  11.  

    Overly demanding for little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staples

    Pros

    Great people to work with in the store and flexible schedule.

    Cons

    Upper Management is a pain. They expect the world out of each employee but cut hours and expect complex tasks to get done when the store is busy with one person running each department.

    Advice to ManagementAdvice

    Treat your employees with respect and give people raises once in a while. It might make your sales increase if you have happy employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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